2025 Mazda CX-5 problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
27 owner complaints analyzed
0 distinct recall campaigns
3,519 mi median reported failure mileage
Scope: 2025 model year. Data snapshot: . 2 complaints include usable failure mileage.
Most common problems
Service Brakes is the most frequently named component, appearing in 9 of 27 complaints (33.3%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 13 | 48.1% |
| Electrical and battery issues | 3 | 11.1% |
| Steering behavior | 3 | 11.1% |
| Transmission and shifting | 1 | 3.7% |
| Engine operation | 1 | 3.7% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Service Brakes | 9 |
| Unknown Or Other | 7 |
| Engine | 6 |
| Forward Collision Avoidance: Automatic Emergency Braking | 5 |
| Vehicle Speed Control | 5 |
| Electrical System | 4 |
| Fuel/Propulsion System | 3 |
| Power Train | 3 |
Service Brakes: 9; Unknown Or Other: 7; Engine: 6; Forward Collision Avoidance: Automatic Emergency Braking: 5; Vehicle Speed Control: 5; Electrical System: 4; Fuel/Propulsion System: 3; Power Train: 3
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 2 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 2; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (2). 25 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2025 | 8 |
| 2026 | 19 |
2025: 8; 2026: 19
Pattern summary
Service Brakes leads the component reports. Braking behavior appears in 13 complaint narratives. Electrical and battery issues appears in 3 complaint narratives. Steering behavior appears in 3 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11669814 · 2025-06-27 (June 27, 2025)
Critical Malfunction- causing parking brake malfunction, anti lock brake system malfunction, Dynamic stability control malfunction, Disabled blind spot monitoring, Keyless entry system malfunction, Front brake / and obstruction warning disabled, Keyless entry system malfunction, Air Bag system and seat belt pre-tensioner system malfunction. Vehicle not starting./dead. Sat at dealership service where purchased for 6 days saying they could not test bc they did not have a battery tester- Magically when I complained they found one- and say every…
Owner-reported narrative. Look up ODI 11669814 at NHTSA ↗
Owner report 11690802 · 2025-10-01 (October 1, 2025)
1.What component or system failed or malfunctioned, and is it available for inspection upon request? The vehicle exhibits trembling while idling and previously showed erratic behavior during hard stops. Possible issue with the engine control software or powertrain system. The vehicle is available for inspection upon request. 2.How was your safety or the safety of others put at risk? The trembling at idle and inconsistent braking behavior compromise vehicle stability and driver control, especially in heavy traffic or emergency situations. These …
Owner-reported narrative. Look up ODI 11690802 at NHTSA ↗
Owner report 11735788 · 2026-05-05 (May 5, 2026)
Life-threatening, unoccupied rollaway vehicle with personal injury. Possible and/or suspected issues: "Not-P" switch circuit malfunction; "false park"; lack of cross-module redundancy; lack of BCM and PCM redundancy; Diagnostic Blind Spot; lack of Occupancy-Brake interlock; systematic safety failure culminating in unintended, driverless, runaway Zombie vehicle with personal injury. Background Info: * Low mileage, mainly in-town errands driving. * Not previously reported quirks, possible latent defects: liftgate opening that was hit-or-miss…
Owner-reported narrative. Look up ODI 11735788 at NHTSA ↗
Owner report 11718630 · 2026-02-17 (February 17, 2026)
Breaks and gas pedal simultaneously stopped working while driving and steering wheel locked up
Owner-reported narrative. Look up ODI 11718630 at NHTSA ↗
Owner report 11732161 · 2026-04-19 (April 19, 2026)
While driving on February 12, 2026, the steering system failed, resulting in the steering wheel locking and becoming impossible to turn. While making a right-hand turn, the steering wheel suddenly locked. I had to forcefully jerk the wheel to regain control and avoid colliding with a concrete barrier on the right shoulder. After several seconds, the steering function returned to normal. This failure occurred without warning and created an immediate safety hazard due to loss of steering control. The vehicle has been inspected by a dealership, bu…
Owner-reported narrative. Look up ODI 11732161 at NHTSA ↗
Owner report 11758883 · 2026-08-23 (August 23, 2026)
The vehicle exhibits a repeatable low-speed driveline-related problem consisting of pronounced clicking or clunking from the driver-front area, fore-and-aft jerking, and harsh engagement during deceleration and light on/off-throttle transitions, particularly around 15–17 mph; the behavior can become significantly worse over rough or uneven terrain. The exact failed component or system has not yet been identified. The vehicle is still essentially new, with fewer than 5,000 miles, and has not yet reached its first scheduled service interval, so i…
Owner-reported narrative. Look up ODI 11758883 at NHTSA ↗
Owner report 11742466 · 2026-06-06 (June 6, 2026)
On May 21st , 2026, while waiting in line to make a right turn (positioned 3rd in queue), the vehicles ahead moved forward. As I transitioned from the brake to the gas pedal to follow, the vehicle experienced an instantaneous engine stall and total electrical failure (NOT an i-Stop event). Pressing the gas caused the vehicle to slowly roll backward. When I immediately tried to reapply the brakes, the brake pedal became extremely stiff and nearly impossible to press down, failing to hold the vehicle effectively. The driver behind me began honkin…
Owner-reported narrative. Look up ODI 11742466 at NHTSA ↗