2014 Mazda CX-5: complaints, problems and recalls

I WAS DRIVING TO WORK ON I-85 SOUTHBOUND. I WAS IN THE LEFT LANE AND THERE WAS A CAR IN THE RIGHT LANE. THERE WAS A RUBBER TIRE LAYING IN THE ROAD. I SWERVED TO MY LEFT AS FAR AS POSSIBLE TO AVOID HITTING THE RUBBER TIRE WITHOUT HITTING THE GUARD RAIL ON THE LEFT. *TR

Owner-reported narrative. 2,000 miles reported. Look up ODI 10516037 at NHTSA ↗

ABOUT 3 WEEKS AFTER BUYING THE VEHICLE NEW, A PEBBLE HIT AND CRACKED MY FRONT WINDSHIELD WHILE DRIVING ON THE HIGHWAY. IT RESULTED IN A 24" CRACK WHICH REQUIRES WINDSHIELD REPLACEMENT. THAT INCIDENT, BY ITSELF, IS NOT OUT OF THE ORDINARY. MY CONCERN IS DUE TO THE FACT THAT THE WINDSHIELD GLASS HAS SINCE BEEN ON BACKORDER FROM MAZDA FOR 7 WEEKS. THIS IS A NEW MODEL. EITHER THEY ARE HAVING EXCESSIVE WINDSHIELD BREAKAGE OR THEY HAVEN'T PRODUCED ENOUGH REPLACEMENT PARTS FOR THEIR NEW VEHICLES. EITHER WAY, IT'S A SAFETY PROBLEM. THERE IS NO…

Owner-reported narrative. 1,500 miles reported. Look up ODI 10516218 at NHTSA ↗

STRESS FRACTURE IN EXTERIOR OF WINDSHIELD STARTING UNDER THE GASKET EXTENDING STRAIGHT DOWN PAST REARVIEW MIRROR AND THEN HOOKING DIRECTLY TO THE LEFT. CAR WAS PARKED AND UNOCCUPIED AT TIME OF FRACTURE. HAD TO HAVE THE WINDSHIELD REPLACED AT MY EXPENSE EVEN THOUGH THE CAR WAS ONLY 3 WEEKS OLD AND HAD JUST OVER 1000 MILES ON IT. *JS

Owner-reported narrative. 1,000 miles reported. Look up ODI 10538305 at NHTSA ↗

I WAS ABOUT 30 MINUTES IN MY DRIVE ON A 40-50 DEGREE F MORNING. I STOPPED AT A TRAFFIC LIGHT. WHEN I TRIED TO ACCELERATE, MY CX-5 APPEARED TO HAVE STOPPED SHIFTING GEARS. I WAS STUCK IN A LOW GEAR. I COULD GET UP TO 20-30 MPH, BUT MY CAR WOULD BE STRUGGLING AT 4K RPM. LUCKILY, I WAS ALREADY NEAR MY DESTINATION. *TR

Owner-reported narrative. 8,500 miles reported. Look up ODI 10551073 at NHTSA ↗

VEHICLE COLLIDED INTO TREE WITH SIGNIFICANT FRONT-END DAMAGE BUT DRIVER SIDE AIR BAG DID NOT DEPLOY. DRIVER WAS WEARING SEAT BELT AND WAS UNHARMED. *TR

Owner-reported narrative. 2,700 miles reported. Look up ODI 10552541 at NHTSA ↗

WINDSHIELD CRACK ALMOST 2 FEET IN LENGTH FROM TINY ROCK HIT. *TR

Owner-reported narrative. 7,000 miles reported. Look up ODI 10553716 at NHTSA ↗

WHEN DRIVING NOTICED A STRESS CRACK FORMING BELOW THE VEHICLE REVIEW MIRROR AND RAKE ASSIST CLUSTER ON THE WINDSHIELD. THIS CRACK INCREASED IN SIZE LITERALLY BEFORE MY EYES. AFTER EXITING THE VEHICLE I FOUND THAT THE CRACK STARTED IN THE TOP OF THE REAR VIEW MIRROR CLUSTER TRAVELING ALL THE WAY DOWN PAST THE SENSOR. *TR

Owner-reported narrative. 4,200 miles reported. Look up ODI 10554370 at NHTSA ↗

LOSS OF POWER STEERING AT SAME TIME ALL DASH ICONS LIT UP. CAR THEN MOMENTARILY SHUT OFF DOING 75MPH; LOST HEADLIGHTS (DURING NIGHT). THIS CONTINUED NUMEROUS TIMES. HEADLIGHTS STARTED FLASHING ON/OFF AND RIGHT TURN SIGNAL CAUSED CAR TO SHUT OFF. TOWED TO DEALER NEXT DAY AND ALMOST A WEEK AND THEY AND MAZDA ENGINEERING HAVE NO CLUE. *TR

Owner-reported narrative. 6,300 miles reported. Look up ODI 10556573 at NHTSA ↗

Reported: 2016-02-03 (February 3, 2016)

Mazda North American Operations (Mazda) is recalling certain model year 2014-2016 Mazda CX-5 vehicles manufactured June 27, 2013, to February 2, 2016. The affected vehicles have a fuel filler pipe that may rupture in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 301, "Fuel System Integrity."

Consequence: A rupture of the fuel filler pipe may result in a fuel leak, increasing the risk of a fire.

Remedy: Mazda will notify owners, and dealers will alter the attachment between the fuel filler pipe and the left rear side of the bracket of the fuel filler pipe, free of charge. The recall began on February 25, 2016. Owners may contact Mazda customer service at 1-800-222-5500, option 6. Mazda's number for this recall is 9216B.

Reported: 2016-04-11 (April 11, 2016)

Mazda North American Operations (Mazda) is recalling certain model year 2016 CX-3 vehicles manufactured June 1, 2015, to December 2, 2015, 2013-2014 Mazda2 vehicles manufactured July 3, 2013, to August 8, 2014, 2014-2016 CX-5 vehicles manufactured January 19, 2013, to December 2, 2015, and 2013-2015 CX-9 vehicles manufactured December 6, 2012, to July 31, 2015. The lower mounting nuts and bolts that attach the front strut assembly to the steering knuckle may loosen, allowing the steering knuckle to separate.

Consequence: If the steering knuckle separates from the strut assembly, it can cause a loss of steering control, increasing the risk of a crash.

Remedy: Mazda will notify owners, and dealers will inspect the lower mounting nuts and bolts that secure the front strut assembly to the steering knuckle. If the bolts are loose, they will be replaced and then correctly tightened, free of charge. The recall is expected to begin May 20, 2016. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9316D.

Reported: 2016-09-06 (September 6, 2016)

Mazda North American Operations (Mazda) is recalling certain model year 2010-2013 Mazda3 and Mazdaspeed3 vehicles manufactured November 18, 2008, to June 8, 2013, 2012-2015 Mazda5 vehicles manufactured October 26, 2010, to June 22, 2015, 2016 CX-3 vehicles manufactured June 1, 2015, to December 26, 2015, and 2013-2016 CX-5 vehicles manufactured December 15, 2011, to December 26, 2015. On the affected vehicles, the lift gate support struts may corrode, possibly causing the struts to break and/or the lift gate to drop unexpectedly.

Consequence: If the lift gate falls unexpectedly, it may hit the user, increasing their risk of injury.

Remedy: Mazda dealers will replace the both lift gate supports, free of charge, however parts are not currently available. The recall began April 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9916H.