2014 Mazda CX-5 problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
377 owner complaints analyzed
3 distinct recall campaigns
42,400 mi median reported failure mileage
Scope: 2014 model year. Data snapshot: . 281 complaints include usable failure mileage.
Most common problems
Electrical System is the most frequently named component, appearing in 128 of 377 complaints (34.0%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Electrical and battery issues | 86 | 22.8% |
| Braking behavior | 43 | 11.4% |
| Transmission and shifting | 39 | 10.3% |
| Steering behavior | 10 | 2.7% |
| Engine operation | 4 | 1.1% |
| Fuel system concerns | 3 | 0.8% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Electrical System | 128 |
| Visibility/Wiper | 61 |
| Unknown Or Other | 58 |
| Power Train | 45 |
| Engine | 39 |
| Structure:Body | 29 |
| Service Brakes | 22 |
| Visibility:Windshield | 18 |
Electrical System: 128; Visibility/Wiper: 61; Unknown Or Other: 58; Power Train: 45; Engine: 39; Structure:Body: 29; Service Brakes: 22; Visibility:Windshield: 18
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 100 |
| 25,000 to 49,999 | 58 |
| 50,000 to 74,999 | 69 |
| 75,000 to 99,999 | 32 |
| 100,000 to 149,999 | 19 |
| 150,000 and above | 3 |
Under 25,000: 100; 25,000 to 49,999: 58; 50,000 to 74,999: 69; 75,000 to 99,999: 32; 100,000 to 149,999: 19; 150,000 and above: 3
Under 25,000 miles has the most reports with usable mileage (100). 96 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2013 | 8 |
| 2014 | 63 |
| 2015 | 33 |
| 2016 | 28 |
| 2017 | 39 |
| 2018 | 62 |
| 2019 | 66 |
| 2020 | 13 |
| 2021 | 30 |
| 2022 | 12 |
| 2023 | 13 |
| 2024 | 6 |
| 2025 | 4 |
2013: 8; 2014: 63; 2015: 33; 2016: 28; 2017: 39; 2018: 62; 2019: 66; 2020: 13; 2021: 30; 2022: 12; 2023: 13; 2024: 6; 2025: 4
Pattern summary
Electrical System leads the component reports. Electrical and battery issues appears in 86 complaint narratives. Braking behavior appears in 43 complaint narratives. Transmission and shifting appears in 39 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10566000 · 2014-02-26 (February 26, 2014)
VEHICLE REPEATEDLY FAILED TO START AFTER SITTING UN-DRIVEN FOR MORE THAN ONE DAY. VEHICLE WAS TAKEN TO DEALERSHIP ON THREE OCCASSIONS FOR REPAIR. VEHICLE FAILED TO START AFTER SITTING UN-DRIVEN AT DEALERSHIP DURING THIRD REPAIR ATTEMPT. DEALERSHIP REPLACED BATTERY TWICE, BUT THE ISSUE WAS NOT RESOLVED. THE PROBLEM WORSENED TO THE POINT THAT MAJOR ELECTRICAL ISSUES WERE EXPERIENCED, INCLUDING BRAKE SYSTEM FAILURE, STEERING WHEEL FAILURE, GAUGE FAILURE, AND COMPLETE ELECTRICAL SYSTEM FAILURE. CAR IS INOPERABLE. INDEPENDENT TECHNICAL SPECIAL…
Owner-reported narrative. 6,000 miles reported. Look up ODI 10566000 at NHTSA ↗
Owner report 10695229 · 2015-03-18 (March 18, 2015)
BOUGHT A 2014 MAZDA CX-5 BACK IN NOVEMBER 2013.UP UNTIL DECEMBER 2014 AND 33K MILES, NO ISSUES. SECOND WEEK OF DECEMBER, WAS ENTERING THE HIGHWAY AND DECIDED TO ACCELERATE A BIT , GOT UP TO ABOUT 80 MPH AND LET OFF THE GAS.THAT'S WHEN ALL OF A SUDDEN THE ENGINE LIGHT, TRACTION LIGHT AND TPMS CAME ON.CAR LOST POWER BUT WAS ABLE TO PULL OFF TO THE SIDE OF THE HIGHWAY.SOUNDED LIKE IT WAS RUNNING ON 3 CYLINDERS, PUSHING THE GAS PEDAL, CAR WOULDN'T GO. SHUT THE CAR OFF AND ON AND PERFORMED LIKE NORMAL.TOOK IT THE DEALER TO HAVE CHECKED OUT.THEY COU…
Owner-reported narrative. 33,000 miles reported. Look up ODI 10695229 at NHTSA ↗
Owner report 10516218 · 2013-06-11 (June 11, 2013)
ABOUT 3 WEEKS AFTER BUYING THE VEHICLE NEW, A PEBBLE HIT AND CRACKED MY FRONT WINDSHIELD WHILE DRIVING ON THE HIGHWAY. IT RESULTED IN A 24" CRACK WHICH REQUIRES WINDSHIELD REPLACEMENT. THAT INCIDENT, BY ITSELF, IS NOT OUT OF THE ORDINARY. MY CONCERN IS DUE TO THE FACT THAT THE WINDSHIELD GLASS HAS SINCE BEEN ON BACKORDER FROM MAZDA FOR 7 WEEKS. THIS IS A NEW MODEL. EITHER THEY ARE HAVING EXCESSIVE WINDSHIELD BREAKAGE OR THEY HAVEN'T PRODUCED ENOUGH REPLACEMENT PARTS FOR THEIR NEW VEHICLES. EITHER WAY, IT'S A SAFETY PROBLEM. THERE IS NO…
Owner-reported narrative. 1,500 miles reported. Look up ODI 10516218 at NHTSA ↗
Owner report 10563149 · 2014-02-05 (February 5, 2014)
WHILE SITTING AT A STOP LIGHT, THE VEHICLE SLAMMED INTO GEAR (AUTOMATIC TRANSMISSION) SO HARD THAT I THOUGHT THAT I HAD BEEN REAR ENDED. I GOT OUT AND CHECKED THE VEHICLE AS THERE WAS ANOTHER VEHICLE BEHIND ME, BUT IT WAS OBVIOUS THAT I HAD NOT BEEN HIT. SINCE THIS 1ST INCIDENT, I HAVE HAD THREE OTHER INCIDENTS OF THIS TYPE. I REPORTED THIS ISSUE TO MY MAZDA DEALER, AND THE INSIST THAT I MUST HAVE MY FOOT ON THE ACCELERATOR WHILE BRAKING AND THIS IS CAUSING THE SUDDEN SLAMMING AND ATTEMPT OF THE CAR TO LURCH FORWARD. AS A COMBAT WOUNDED VET…
Owner-reported narrative. 5,000 miles reported. Look up ODI 10563149 at NHTSA ↗
Owner report 10551073 · 2013-11-06 (November 6, 2013)
I WAS ABOUT 30 MINUTES IN MY DRIVE ON A 40-50 DEGREE F MORNING. I STOPPED AT A TRAFFIC LIGHT. WHEN I TRIED TO ACCELERATE, MY CX-5 APPEARED TO HAVE STOPPED SHIFTING GEARS. I WAS STUCK IN A LOW GEAR. I COULD GET UP TO 20-30 MPH, BUT MY CAR WOULD BE STRUGGLING AT 4K RPM. LUCKILY, I WAS ALREADY NEAR MY DESTINATION. *TR
Owner-reported narrative. 8,500 miles reported. Look up ODI 10551073 at NHTSA ↗
Owner report 10556573 · 2013-12-18 (December 18, 2013)
LOSS OF POWER STEERING AT SAME TIME ALL DASH ICONS LIT UP. CAR THEN MOMENTARILY SHUT OFF DOING 75MPH; LOST HEADLIGHTS (DURING NIGHT). THIS CONTINUED NUMEROUS TIMES. HEADLIGHTS STARTED FLASHING ON/OFF AND RIGHT TURN SIGNAL CAUSED CAR TO SHUT OFF. TOWED TO DEALER NEXT DAY AND ALMOST A WEEK AND THEY AND MAZDA ENGINEERING HAVE NO CLUE. *TR
Owner-reported narrative. 6,300 miles reported. Look up ODI 10556573 at NHTSA ↗
Owner report 10579027 · 2014-04-10 (April 10, 2014)
ON 3/31/2014 I TEST DROVE A 2014 MAZDA CX5 AT A NEARBY DEALER. WHEN COMING UP AN ONRAMP TO A 4 LANE DIVIDED HIGHWAY THE CAR LOST ALL POWER. ROADS WERE DRY WITH GOOD VISIBILITY. THE ENGINE WAS RUNNING BUT NO POWER WAS TRANSFERRED TO THE WHEELS. PRESSING THE ACCELERATOR HAD NO EFFECT. I WAS ATTEMPTING TO MOVE OUT OF TRAFFIC AS I WAS ALMOST STOPPED WHEN THE POWER RETURNED. THIS WAS NOT A HESITATION IT WAS A TOTAL LOSS OF POWER AND HAD I BEEN IN NOSE TO TAIL CITY DRIVING I WOULD HAVE CAUSED AN ACCIDENT. BELIEVING THAT THIS WAS A DEFECT IN THIS…
Owner-reported narrative. 550 miles reported. Look up ODI 10579027 at NHTSA ↗
Owner report 10622252 · 2014-08-14 (August 14, 2014)
TL* THE CONTACT OWNS A 2014 MAZDA CX-5. THE CONTACT NOTICED A STRONG FUEL ODOR IN THE CABIN OF THE VEHICLE AND STATED THAT THE FUEL TANK EMPTIED PREMATURELY. AFTER INSPECTING THE VEHICLE, THE CONTACT DISCOVERED A FUEL LEAK. THE DEALER STATED THAT THE FUEL SENSOR WAS DEFECTIVE, BUT THE ORIGIN OF THE FUEL LEAK COULD NOT BE LOCATED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 16,000.
Owner-reported narrative. 16,000 miles reported. Look up ODI 10622252 at NHTSA ↗