2017 Mack PINNACLE (CXU): complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
0 owner complaints analyzed
2 distinct recall campaigns
Not available median reported failure mileage
Scope: 2017 model year. Data snapshot: . 0 complaints include usable failure mileage.
Most common problems
No owner complaints are recorded for this selection. A complaint can name multiple components.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
No usable records for this chart.
| Category | Count |
|---|
No records.
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 0 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 0; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
No usable failure mileage is recorded. 0 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
No usable records for this chart.
| Category | Count |
|---|
No records.
Pattern summary
There is not enough complaint evidence to summarize patterns.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Recall history
2 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
16V714000 · Tires:Tread/Belt
Reported: 2016-10-06 (October 6, 2016)
Mack Trucks, Inc. (Mack) is recalling certain model year 2017 Pinnacle CHU and CXU trucks manufactured March 9, 2016, to May 19, 2016 and equipped with Goodyear G399A LHS 295/75R22.5 LRG tires. The tires on the affected vehicles may have cured improperly causing an incomplete adhesion, possibly resulting in a partial tread separation.
Consequence: Partial tread separation can increase the risk of a crash.
Remedy: Mack will notify owners, and Goodyear dealers will replace the affected tires, free of charge. The recall began on November 7, 2016. Owners may contact Mack customer service at 1-800-866-1177, or Goodyear customer service at 1-800-592-3267. Mack's number for this recall is SC0405.
NHTSA campaign record ↗16V929000 · Suspension:Front:Hub
Reported: 2016-12-23 (December 23, 2016)
Mack Trucks, Inc. (Mack) is recalling certain model year 2012, 2014-2015 and 2017 Granite (GU), 2012-2017 Pinnacle (CHU, CXU), and 2013-2015 and 2017 Titan (TD) trucks manufactured January 7, 2011, to September 29, 2016. The affected vehicles were built with front wheel hubs that cannot support the gross axle weight rating of the front axle.
Consequence: Overloaded front wheel hubs can result in premature failure of the hubs, bearings, and the related components, which can cause the front hub assembly to separate from the front axle. Because of this, the driver may lose control of the vehicle or parts may be dropped on the road, increasing the risk of a crash.
Remedy: Mack will notify owners, and dealers will replace the hub assemblies, free of charge. The recall began on February 16, 2017. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0406.
NHTSA campaign record ↗