Mack PINNACLE (CXU) recalls by model year
Explore the records behind recurring owner reports.
Key facts
2 owner complaints analyzed
41 distinct recall campaigns
133,000 mi median reported failure mileage
Scope: 2011 to 2022 model years. Data snapshot: . 2 complaints include usable failure mileage.
Recalls by model year
All campaigns in the snapshot affecting each model year, including recalls announced years later.
Recall campaigns
Shared campaigns appear once in each affected model year.
| Category | Count |
|---|---|
| 2011 | 11 |
| 2012 | 12 |
| 2013 | 13 |
| 2014 | 18 |
| 2015 | 15 |
| 2016 | 2 |
| 2017 | 2 |
| 2018 | 3 |
| 2019 | 2 |
| 2020 | 3 |
| 2021 | 2 |
| 2022 | 2 |
2011: 11; 2012: 12; 2013: 13; 2014: 18; 2015: 15; 2016: 2; 2017: 2; 2018: 3; 2019: 2; 2020: 3; 2021: 2; 2022: 2
Year-by-year records
Recall history
41 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
10V536000 · Electrical System:12v/24v/48v Battery
Reported: 2010-10-27 (October 27, 2010) · Model years: 2011
MACK TRUCKS IS RECALLING CERTAIN MODEL YEAR 2010 THROUGH 2011 CXU, HEAVY TRUCKS MANUFACTURED FROM AUGUST 12, 2009, THROUGH AUGUST 31, 2010. THE REAR HOLD-DOWN BRACKETS THAT SECURE THE BATTERY BOX LID MAY BE ROTATED TOO FAR FORWARD, WHICH MAY RESTRICT THE BATTERY BOX LID FROM PROPERLY SEATING.
Consequence: IF THIS OCCURS, THE BATTERY BOX LID MAY COME OFF WHEN STEPPING ON THE STEP, WHICH MAY CAUSE A PERSON TO FALL FROM THE VEHICLE RESULTING IN PERSONAL INJURY.
Remedy: MACK WILL INSPECT AND ADJUST THE REAR HOLD-DOWN BRACKETS AS REQUIRED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON DECEMBER 1, 2010. OWNERS MAY CONTACT MACK TRUCKS AT 1-800-866-1177.
NHTSA campaign record ↗10V537000 · Visibility
Reported: 2010-10-27 (October 27, 2010) · Model years: 2011
MACK TRUCKS IS RECALLING CERTAIN MODEL YEAR 2011 CHU AND CXU, HEAVY TRUCKS MANUFACTURED FROM JULY 13, 2010, THROUGH AUGUST 13, 2010, WITHOUT REAR MUD FLAP HANGER BRACKETS. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THE REAR CONSPICUITY TREATMENT TYPICALLY FOUND ON THE MUD FLAP HANGER BRACKETS MAY NOT HAVE BEEN INSTALLED IN THE ALTERNATE POSITIONS AS ALLOWED IN THE REGULATION ON VEHICLES MANUFACTURED WITHOUT REAR MUD FLAP HANGER BRACKETS.
Consequence: LACK OF REFLECTORS COULD LEAD TO REDUCED VISIBILITY OF THE VEHICLE INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL INSPECT AND INSTALL CONSPICUITY TREATMENT AS REQUIRED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON FEBRUARY 2, 2011. OWNERS MAY CONTACT MACK TRUCKS AT 1-800-866-1177.
NHTSA campaign record ↗11V209000 · Trailer Hitches:Fifth Wheel Assembly
Reported: 2011-03-31 (March 31, 2011) · Model years: 2011
MACK TRUCKS IS RECALLING CERTAIN MODEL YEAR 2008-2011 CHU AND CXU HEAVY TRUCKS MANUFACTURED FROM JANUARY 2008 THROUGH JULY 2010. THERE MAY BE AN INTERFERENCE WITH THE BOLTS USED TO SECURE THE FIFTH WHEEL TO THE FRAME THAT CAN PREVENT THE BOLTS FROM BEING TORQUED TO SPECIFICATION.
Consequence: THE BOLTS MAY FAIL AND COULD RESULT IN THE FIFTH WHEEL COMING LOOSE CAUSING THE TRAILER TO SEPARATE FROM THE TRACTOR INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL INSPECT AND REPLACE THE BOLTS AS REQUIRED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 30, 2011. OWNERS MAY CONTACT MACK TRUCKS AT 1-800-866-1177.
NHTSA campaign record ↗11V272000 · Service Brakes, Air:Slack Adjusters:Automatic
Reported: 2011-05-03 (May 3, 2011) · Model years: 2011, 2012
MACK TRUCKS IS RECALLING CERTAIN MODEL YEAR 2011-2012 CHU, CXU, GU, LEU AND MRU TRUCKS MANUFACTURED FROM OCTOBER 15, 2010, THROUGH JANUARY 31, 2011, AND EQUIPPED WITH GUNITE AUTOMATIC SLACK ADJUSTERS. DUE TO AN INCOMPLETE "KNITTING" OF THE IRON AT THE TIME OF CASTING, INADEQUATE STRUCTURAL INTEGRITY OF THE SLACK ADJUSTER HOUSING CAN OCCUR, WHICH COULD CAUSE THE HOUSING TO BREAK AT THE HANDLE UNDER NORMAL OPERATING LOADS.
Consequence: SLACK ADJUSTERS WITH THIS FLOW NOTCH COULD CRACK UNDER NORMAL BRAKING CONDITIONS CAUSING LOSS OF BRAKING WHICH COULD RESULT IN A VEHICLE CRASH.
Remedy: MACK TRUCKS WILL NOTIFY OWNERS AND DEALERS WILL REPLACE THE SUBJECT SLACK ADJUSTERS FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 24, 2011. OWNERS MAY CONTACT MACK TRUCKS AT 1-800-528-6586.
NHTSA campaign record ↗11V370000 · Power Train:Clutch Assembly:Pedal/Hand Lever(Motorcycle)
Reported: 2011-07-21 (July 21, 2011) · Model years: 2011
MACK TRUCKS IS RECALLING CERTAIN MODEL YEAR 2010-2011 CHU, CXU AND GU HEAVY TRUCKS MANUFACTURED FROM JULY 12, 2010, THROUGH JULY 23, 2010 FOR A POTENTIALLY DEFECTIVE WELD ON THE SHAFT THAT THE CLUTCH PEDAL ATTACHES TO.
Consequence: IF THE WELD FAILS, THE PEDAL SHAFT MAY WORK ITS WAY LOOSE AND POTENTIALLY CAUSE THE CLUTCH PEDAL TO FALL TO THE FLOOR, WHICH WOULD LIMIT THE DRIVER'S CONTROL OF THE VEHICLE INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL REPLACE THE CLUTCH PEDAL SHAFT FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 29, 2011. OWNERS MAY CONTACT MACK TRUCKS AT 1-800-866-1177.
NHTSA campaign record ↗11V461000 · Trailer Hitches:Fifth Wheel Assembly
Reported: 2011-09-01 (September 1, 2011) · Model years: 2011, 2012
MACK TRUCKS IS RECALLING CERTAIN MODEL YEAR 2011-2012 CXU TRUCKS MANUFACTURED FROM MAY 1, 2010, THROUGH JANUARY 31, 2011. DURING THE COUPLING PROCESS, IT IS POSSIBLE FOR THE DRIVER TO PARTIALLY CLOSE THE FIFTH WHEEL LOCK AND IF SOLELY RELYING ON A TUG TEST (PULL TEST), THE DRIVER MAY THINK THAT THE FIFTH WHEEL LOCK IS PROPERLY COUPLED TO THE TRAILER KING PIN WHEN IN FACT IT IS NOT PROPERLY COUPLED.
Consequence: IF THE DRIVER DRIVES AWAY WITH A TRAILER THAT IS NOT PROPERLY COUPLED, THE TRAILER CAN COME LOOSE AND POTENTIALLY RESULT IN A VEHICLE CRASH.
Remedy: MACK TRUCKS WILL NOTIFY OWNERS AND DEALERS WILL REPLACE THE LOCK BAR FREE OF CHARGE. THE SAFETY RECALL BEGAN ON DECEMBER 7, 2011. OWNERS MAY CONTACT MACK TRUCKS AT 1-800-866-1177.
NHTSA campaign record ↗13V153000 · Parking Brake:Conventional:Air
Reported: 2013-04-22 (April 22, 2013) · Model years: 2011, 2012, 2013
Mack Trucks, Inc. is recalling certain model year 2011-2013 CXU trucks manufactured November 23, 2010, through March 19, 2012. These vehicles are equipped with an MGM Type 24 J-series piston parking brake chamber. In the affected axles, the brake chambers may leak pressure allowing the parking brake to drag when it is supposed to be released. Brake dragging could lead to overheated brake components.
Consequence: Overheated brake components could result in a fire.
Remedy: Mack Trucks will notify owners and the brake chambers will be replaced as needed, free of charge. The safety recall is expected to begin on, or before, June 17, 2013. Owners may contact Mack at 1-800-866-1177. Mack Truck's campaign recall number is SC0369.
NHTSA campaign record ↗14V078000 · Electrical System
Reported: 2014-02-21 (February 21, 2014) · Model years: 2011, 2012, 2013, 2014, 2015
Mack Trucks, Inc. (Mack) notified the agency on February 20, 2014, that they are recalling certain model year 2010-2012 CHU, CXU, GU and TD vehicles manufactured from June 16, 2009, through July 8, 2011. While continuing to research the scope of the issue, Mack expanded the recall on November 18, 2014 to include certain model year 2008-2009 and 2013-2014 CHU, CXU, GU and TD vehicles manufactured from June 16, 2009, through July 8, 2011. Having completed its investigation, Mack once again expanded the recall during February 2015 to include an additional 53,780 vehicles from model years 2007 and 2015. The recall now covers model year 2007-2015 includes CHU, CXU, GU and TD vehicles produced October 13, 2006, through October 3, 2014. In the affected vehicles, the Electronic Power Distribution Module (EPDM) may be contaminated from water leaks in, and around, the windshield. If exposed to water leaks, contaminants such as road salts may deposit on the EPDM.
Consequence: Deposits of contaminants may result in the circuits being bridged, creating a high resistance short, increasing the risk of a fire.
Remedy: Mack has notified owners, and dealers will inspect the EPDM. If contamination has occurred, dealers will replace the EPDM and address the leak, free of charge. Owners of model year 2010-2012 CHU, CXU, GU and TD vehicles were initially notified April 24, 2014. Owners affected by the recall expansions were notified in February 2015. Owners may contact Mack Trucks at 1-336-393-2000. Mack's number for this recall is SC0375.
NHTSA campaign record ↗14V205000 · Exterior Lighting
Reported: 2014-04-18 (April 18, 2014) · Model years: 2011, 2012, 2013, 2014, 2015
Mack Trucks Inc. (Mack) is recalling certain model year 2010-2015 CXU trucks manufactured November 20, 2009, through January 27, 2014, and equipped with dual vertical exhaust pipes. The white conspicuity reflectors on the rear of the cab could be blocked by the exhaust pipes. As such, these vehicles do not conform to Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Consequence: A blocked reflector makes the truck-tractor less visible when operating the vehicle without a trailer in the dark, increasing the risk of a crash.
Remedy: Mack will notify owners, and dealers will inspect the trucks and if the reflectors are blocked, they will add two vertical white reflectors to the rear glass , free of charge. The recall began on May 30, 2014. Owners may contact Mack Customer Service at 1-336-393-2000. Mack's number for this recall is SC0378.
NHTSA campaign record ↗14V208000 · Exterior Lighting:Turn Signal:Flasher Unit
Reported: 2014-04-18 (April 18, 2014) · Model years: 2011, 2012, 2013, 2014
Mack Trucks Inc. (Mack) is recalling certain model year 2010-2014 CHU, CXU, and MRU, 2007 CT and CV, 2008-2014 GU, and 2011-2014 LEU, and TD trucks manufactured February 28, 2006, through November 8, 2013, and equipped Hamsar Electronic Flasher. The hazard warning lights may fail.
Consequence: A failure of the hazard warning lights could reduce the trucks visibility, increasing the risk of a crash.
Remedy: Mack will notify owners, and dealers will replace the electronic flasher unit, free of charge. The recall will begin by mid-June 2014. Interim letters went out to owners on June 23, 2014. The recall began on July 25, 2014. Owners may contact Mack customer service at 1-866-298-6586. Mack's number for this recall is SC0379.
NHTSA campaign record ↗15V644000 · Trailer Hitches:Fifth Wheel Assembly
Reported: 2015-10-13 (October 13, 2015) · Model years: 2011, 2012, 2013, 2014
Mack Trucks, Inc. (Mack) is recalling certain model year 2011-2014 Pinnacle (CHU and CXU) trucks manufactured September 10, 2010, to June 17, 2013. The affected trucks are equipped with Fontaine Ultra LT Fifth Wheel connectors, which, due to cumulative damage to the fifth wheel and its locking mechanism, have a locking mechanism that may fail to operate or to properly engage.
Consequence: If the fifth wheel and locking mechanism are sufficiently damaged, the locking mechanism may fail to operate as intended and the trailer may unexpectedly detach from the tractor, increasing the risk of a crash.
Remedy: Mack will notify owners, and Fontaine dealers will replace the fifth wheel with an Ultra NT model fifth wheel, free of charge. The recall began on November 18, 2015. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0395.
NHTSA campaign record ↗11V295000 · Power Train:Driveline
Reported: 2011-05-20 (May 20, 2011) · Model years: 2012
MACK TRUCKS IS RECALLING CERTAIN MODEL YEAR 2012, CHU, CXU, GU, MRU, LEU, AND TD TRUCKS EQUIPPED WITH A MERITOR DRIVELINE. THE TUBING USED TO ASSEMBLE THE AFFECTED DRIVELINES HAS A NONCONFORMING SEAM WELD WITH INSUFFICIENT BONDING OF THE MATERIAL.
Consequence: THIS CAN RESULT IN SEAM WELD FRACTURE WHEN TORQUE IS APPLIED. ONCE THE TUBE SEAM WELD IS FRACTURED, THE DRIVELINE MAY BECOME INOPERABLE WHICH MAY RESULT IN A DISABLED VEHICLE OR DEBRIS FROM THE DRIVELINE MAY FALL ON THE ROADWAY, BOTH OF WHICH CAN INCREASE THE RISK OF A CRASH.
Remedy: DEALERS WILL REPLACE THE DRIVELINES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JULY 25, 2011. OWNERS MAY CONTACT MACK TRUCKS AT 1-800-528-6586.
NHTSA campaign record ↗12V308000 · Visibility:Windshield Wiper/Washer:Linkages
Reported: 2012-07-02 (July 2, 2012) · Model years: 2012
MACK IS RECALLING CERTAIN MODEL YEAR 2012 CHU, CXU, AND GU VEHICLES, MANUFACTURED FROM OCTOBER 10, 2011, THROUGH NOVEMBER 17, 2011. HARDWARE USED TO SECURE THE WINDSHIELD WIPER LINKAGE TO THE WIPER MOTOR MAY NOT BE SUFFICIENTLY TORQUED, AND MAY CAUSE THE WINDSHIELD WIPER LINKAGE TO DETACH FROM THE WIPER MOTOR. AS A RESULT, THE WINDSHIELD WIPERS WILL NOT FUNCTION.
Consequence: IF THIS OCCURS, UNDER CERTAIN DRIVING CONDITIONS THE DRIVER'S VISIBILITY WILL BE REDUCED, INCREASING THE RISK OF A CRASH.
Remedy: MACK WILL NOTIFY OWNERS, AND REPLACE THE HARDWARE ON AFFECTED VEHICLES, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 22, 2012. OWNERS MAY CONTACT MACK TRUCKS AT 1-800-866-1177.
NHTSA campaign record ↗15V139000 · Trailer Hitches:Fifth Wheel Assembly
Reported: 2015-03-11 (March 11, 2015) · Model years: 2012, 2013, 2014, 2015
Mack Trucks, Inc (Mack) is recalling certain model year 2012-2015 CXU trucks manufactured February 4, 2011, to December 23, 2014, and equipped with an air release fifth wheel latch. The affected vehicles have a switch to release the fifth wheel latch that may invertently be pushed and cause the trailer to unintentionally disconnect from the tractor after the parking brake has been released.
Consequence: An inadvertent decoupling of the trailer from the tractor may increase the risk of a crash.
Remedy: Mack will notify owners, and dealers will install a secondary action that operators will need to activate before the fifth wheel will release, free of charge. The recall began on May 6, 2015. Owners may contact Mack customer service at 1-800-528-6586. Mack's number for this recall is SC0390.
NHTSA campaign record ↗16V099000 · Power Train:Driveline:Driveshaft
Reported: 2016-02-19 (February 19, 2016) · Model years: 2012, 2013, 2014, 2015
Mack Trucks, Inc. (Mack) is recalling certain model year 2012-2016 Granite (GU), Pinnacle (CHU, CXU), TerraPro (LEU, MRU), Titan (TD), and LR trucks manufactured from September 1, 2011, through September 8, 2015. The cap nut that retains the interaxle driveshaft yoke to the rear axle input shaft may loosen.
Consequence: If he cap nut loosens and falls off, the yoke can separate from the axle input shaft and allow the drive shaft to disconnect, increasing the risk of a crash.
Remedy: Mack will notify owners, and dealers will replace the cap nut. The input shaft threads will be inspected for damage. Any damaged input shaft will be replaced. These repairs will be performed free of charge. An interim notice was sent to owners on April 25, 2016. The recall began on June 7, 2016. Owners may contact Mack customer service at 1-610-709-2131. Mack's recall campaign number for this recall is SC0399.
NHTSA campaign record ↗16V929000 · Suspension:Front:Hub
Reported: 2016-12-23 (December 23, 2016) · Model years: 2012, 2013, 2014, 2015, 2016, 2017
Mack Trucks, Inc. (Mack) is recalling certain model year 2012, 2014-2015 and 2017 Granite (GU), 2012-2017 Pinnacle (CHU, CXU), and 2013-2015 and 2017 Titan (TD) trucks manufactured January 7, 2011, to September 29, 2016. The affected vehicles were built with front wheel hubs that cannot support the gross axle weight rating of the front axle.
Consequence: Overloaded front wheel hubs can result in premature failure of the hubs, bearings, and the related components, which can cause the front hub assembly to separate from the front axle. Because of this, the driver may lose control of the vehicle or parts may be dropped on the road, increasing the risk of a crash.
Remedy: Mack will notify owners, and dealers will replace the hub assemblies, free of charge. The recall began on February 16, 2017. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0406.
NHTSA campaign record ↗13V195000 · Service Brakes
Reported: 2013-05-13 (May 13, 2013) · Model years: 2013, 2014
Mack Trucks, Inc. is recalling certain model year 2013-2014 CHU, CXU, GU, MRU, and LEU trucks manufactured July 16, 2012, through march 18, 2013 and equipped with drum brakes. The clevis pin for the brake slack adjuster may be missing a cotter pin. If the cotter pin is not installed, the clevis pin may loosen and fall out causing a loss of brake function on the affected wheel.
Consequence: A loss of brake function at one wheel will lead to increased stopping distances and pulling to the left or right when braking, which may increase the risk of a crash.
Remedy: Mack Trucks, Inc. will notify owners, and dealers will inspect the brake slack adjusters and install the brake hardware, as necessary, free of charge. An interim was mailed to owners on June 20, 2013. A second notice was mailed to owners on September 30, 2013. Owners may contact Mack Trucks at 1-800-528-6586. Mack Trucks' recall campaign number is SC0370.
NHTSA campaign record ↗13V492000 · Power Train:Axle Hubs
Reported: 2013-10-17 (October 17, 2013) · Model years: 2013, 2014
Mack Trucks is recalling certain model year 2013-2014 CHU, CXU, GU, LEU, and MRU vehicles manufactured with pro-torque axle spindle nuts from August 28, 2012, through August 16, 2013. The pro-torque nut may not have been installed correctly, which may result in a loosening of the nut.
Consequence: If the nut comes loose, the hub assembly may separate from the vehicle, increasing the risk of a crash.
Remedy: Mack Trucks will notify owners, and dealers will inspect and repair the vehicles, as necessary, free of charge. The recall began on November 12, 2013. Mack's recall number is SC0371. Owners may contact Mack Trucks at 1-336-393-2000.
NHTSA campaign record ↗14V545000 · Forward Collision Avoidance: Adaptive Cruise Control
Reported: 2014-09-09 (September 9, 2014) · Model years: 2013, 2014, 2015
Mack Trucks, Inc. (Mack) is recalling certain model year 2013-2015 CXU and 2014-2015 CHU trucks manufactured August 23, 2012, through June 27, 2014, and equipped with adaptive cruise control. Due to a software error, the affected vehicles may not provide visual or audible alerts to the driver warning them that an obstruction in the road was detected.
Consequence: If the driver is not warned of something being in the truck's path, there is an increased risk of a crash.
Remedy: Mack will notify owners, and dealers will reprogram the vehicle control unit, free of charge. The recall began on September 30, 2014. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0381.
NHTSA campaign record ↗15V521000 · Service Brakes, Air:Disc:Chamber
Reported: 2015-08-17 (August 17, 2015) · Model years: 2013, 2014, 2015
Mack Trucks, Inc. (Mack) is recalling certain model year 2013-2015 Pinnacle (CXU) trucks manufactured from October 3, 2012, through February 18, 2014 and equipped with Meritor air disc brakes. In the affected vehicles, the brake chambers may have been incorrectly mounted resulting in internal contamination of the air brake calipers.
Consequence: Contamination of the calipers may cause a loss of brakes on one wheel, lengthening the distance required to stop the vehicle, increasing the risk of a crash.
Remedy: Mack will notify owners, and dealers will inspect the disc brake caliper and brake chamber to determine if the washers are located in the correct position. If the washers are in the correct position, no further action is required. If the washers are not located in the correct position, replacement of the disc brake caliper and brake chamber will be performed and the addition of two washers per brake assembly will be installed, free of charge. The recall began on September 30, 2015. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0392.
NHTSA campaign record ↗16V456000 · Suspension:Front | Steering
Reported: 2016-06-22 (June 22, 2016) · Model years: 2013
Mack Trucks, Inc. (Mack) is recalling certain model year 2013 Pinnacle (CXU) trucks manufactured April 16, 2012, to May 4, 2012. These vehicles are equipped with certain Meritor FF967 non-drive front steer axles that may have been incorrectly heat treated.
Consequence: The improperly heat treated axles may fracture, resulting in a loss of vehicle control and increasing the risk of a crash.
Remedy: Mack will notify owners, and dealers will inspect the axles for specific heat code serial numbers. The affected axles will be replaced, free of charge. The recall began on August 1, 2016. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0404.
NHTSA campaign record ↗13V493000 · Steering
Reported: 2013-10-17 (October 17, 2013) · Model years: 2014
Mack Trucks is recalling certain model year 2014 CXU and GU model vehicles manufactured May 10, 2013, through June 12, 2013. The upper and lower steering shaft pinch bolts may have not been torqued to specification. This may cause the steering shaft to come loose.
Consequence: A loose steering shaft would result in a loss of steering control, increasing the risk of a crash.
Remedy: Mack Trucks will notify owners, and dealers will inspect the steering shaft pinch bolts and retorque them as necessary, free of charge. The recall began on December 11, 2013. Mack's recall number is SC0372. Owners may contact Mack Trucks at 1-336-393-2000.
NHTSA campaign record ↗13V619000 · Seat Belts
Reported: 2013-11-29 (November 29, 2013) · Model years: 2014
Mack Trucks, Inc. (Mack) is recalling certain model year 2014 CXU and MRU trucks manufactured August 12, 2013, through October 9, 2013 and equipped with IMMI-brand L9 seat belt buckles. When the button is pressed to release the seat belt, the latch plate can become partially engaged with the buckle, making the seat belt difficult to unlatch. Thus, these vehicles fail to conform to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 209, "Seat Belt Assemblies."
Consequence: If the latch plate remains partially engaged after the button is pressed, egress from the vehicle could be hindered which would increase the risk of injury in the event of an emergency.
Remedy: Mack will notify owners, and dealers will inspect the seat belt buckle, and if necessary, replace the seat belt buckles, free of charge. The recall began on January 30, 2014. Owners may contact Mack Trucks at 1-336-393-2000. This is Mack Recall No. SC0373.
NHTSA campaign record ↗13V641000 · Engine And Engine Cooling:Engine:Diesel
Reported: 2013-12-20 (December 20, 2013) · Model years: 2014
Mack Trucks, Inc. (Mack) is recalling certain model year 2014 CXU tractor trailers manufactured June 21, 2013, through October 4, 2013 and equipped with an automatic over-speed protection system. In the affected vehicles, the protection system, designed to monitor diesel engine speed and shutdown the engine should it rev excessively, may be wired incorrectly and may not operate as designed.
Consequence: Without a system to control the engine speed, if airborne hydrocarbons (combustible vapors) enter through the air intake, excessive engine speed may result in a catastrophic engine failure and/or engine fire.
Remedy: Mack will notify owners, and dealers will correct the system wiring, free of charge. The recall began on February 20, 2014. Owners may contact Mack Trucks at 1-336-393-2000. Mack's number for this recall is SC0374.
NHTSA campaign record ↗14V137000 · Engine And Engine Cooling:Engine
Reported: 2014-03-24 (March 24, 2014) · Model years: 2014, 2015
Mack Trucks Inc. (Mack) is recalling certain model year 2014-2015 CXU, 2010-2015 LEU, and 2011-2015 MRU vehicles manufactured with certain Cummins Westport Model ISL G and ISX12 G engines. Condensation in the intake manifold may freeze during cold weather conditions and interfere with the proper operation of the intake manifold pressure sensor.
Consequence: The improper operation of the sensor could induce elevated exhaust temperatures or flames from the exhaust pipe, increasing the risk of a vehicle fire or burn injury to a person near the exhaust pipe.
Remedy: Cummins and Cummins Westport will notify owners, and authorized Cummins service facilities will upload a new ECM calibration, free of charge. The recall began on March 12, 2014. Customers may contact Mack at 1-336-393-2000 or Cummins Inc. at 1-800-343-7357. Mack's number for this recall is SC0377.
NHTSA campaign record ↗14V207000 · Service Brakes, Air
Reported: 2014-04-18 (April 18, 2014) · Model years: 2014, 2015
Mack Trucks Inc. (Mack) is recalling certain model year 2014-2015 CXU trucks manufactured February 1, 2013, through January 27, 2014, and equipped with a vertical wet tank (aka supply air tank) for the brake system. The pressure relief valve may not have been installed in the tank during manufacturing.
Consequence: Without a pressure relief valve, the air tank could rupture from being overpressurized increasing the risk of injury.
Remedy: Mack will notify owners, and dealers will install a pressure relief valve in the air tank, free of charge. The recall began on June 11, 2014. Owners may contact Mack customer service at 1-866-298-6586. Mack's number for this recall is SC0380.
NHTSA campaign record ↗15V057000 · Service Brakes, Air:Supply:Reservoir/Tank
Reported: 2015-02-03 (February 3, 2015) · Model years: 2014, 2015
Mack Trucks, Inc. (Mack) is recalling certain model year 2014-2015 CXU trucks manufactured June 1, 2013, to November 28, 2014. These trucks may be equipped with an 88 liter air reservoir for the brakes instead of a 96 liter air reservoir. The lower volume of air may result in increased distances being needed to stop the truck. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard No. 121, "Air Brake Systems."
Consequence: If the truck unexpectedly requires extra distance to stop, there is an increased risk of a crash.
Remedy: Mack will notify owners, and dealers will install a larger air brake reservoir tank, free of charge. The recall began April 1, 2015. Owners may contact Mack customer service at 1-800-528-6586. Mack's number for this recall is SC0389.
NHTSA campaign record ↗19V107000 · Service Brakes, Air:Supply:Reservoir/Tank
Reported: 2019-02-21 (February 21, 2019) · Model years: 2014
Mack Trucks Inc. (Mack) is recalling one 2014 Pinnacle (CXU) vehicle and certain 2018-2019 Mack Anthem (AN) vehicles equipped with air brake supply tanks that have an air volume amount ranging from 70% to 96% of the amount required by the regulation. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 121, "Air Brake Systems."
Consequence: The undersized air brake supply reservoir may provide an insufficient air supply to properly operate the brakes during repetitive brake applications, reducing braking performance and increasing the risk of a crash.
Remedy: Mack will notify owners and dealers will add an air tank to the affected vehicles, free of charge. The recall began April 10, 2019. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0417.
NHTSA campaign record ↗14V553000 · Seat Belts
Reported: 2014-09-11 (September 11, 2014) · Model years: 2015
Mack Trucks, Inc. (Mack) is recalling certain 2015 CHU, CXU, and GU trucks manufactured June 4, 2014, through June 18, 2014. In the affected vehicles, the bolts that attach the seat belt to the seat frame may not have been torqued to the required specification. This could cause the bolts to loosen over time, allowing the seat belt to detach.
Consequence: If the seat belt detaches from its mounts, the seat belt would fail to properly restrain to the seat occupant, increasing the risk of injury in the the event of a crash.
Remedy: Mack will notify owners, and dealers will tighten the bolts to the required specification, free of charge. The recall began in October 2014. Owners may contact Mack customer service at 1-800-528-6586. Mack's number for this recall is SC0383.
NHTSA campaign record ↗14V737000 · Steering:Linkages:Tie Rod Assembly
Reported: 2014-11-18 (November 18, 2014) · Model years: 2015
Mack Trucks, Inc. (Mack) is recalling certain model year 2015 CHU and CXU trucks manufactured from March 31, 2014, through June 26, 2014. In the affected vehicles, the collars that prevent the ball sockets from backing out of the tie rod may have been incorrectly positioned. This may allow the ball sockets to come loose.
Consequence: If the ball sockets come loose from the tie rod, a complete loss of steering may result, increasing the risk of a crash.
Remedy: Mack will notify owners, and dealers will inspect and re-position the collar if necessary, free of charge. The recall began on January 20, 2015. Owners may contact Mack customer service at 1-800-528-6586. Mack's number for this recall is SC0385.
NHTSA campaign record ↗14V738000 · Engine
Reported: 2014-11-20 (November 20, 2014) · Model years: 2015
Mack Trucks, Inc. (Mack) is recalling certain model year 2015 CXU and GU trucks manufactured January 1, 2014, to August 20, 2014. The affected vehicles contain an incorrectly wired Automatic Shut-down Protection System, which may not operate as expected.
Consequence: If the Automatic Shut-down Protection System does not operate as expected, the operator may be unable to control the increase in the engines rpms, increasing the risk of engine failure and vehicle fire.
Remedy: Mack will notify owners, and dealers will inspect the system for correct operation and repair if necessary, free of charge. The recall began on January 16, 2015. Owners may contact Mack customer service at 1-610-709-2131. Mack's number for this recall is SC0386.
NHTSA campaign record ↗15V025000 · Parking Brake:Driveline:Hydraulic:Actuator
Reported: 2015-01-22 (January 22, 2015) · Model years: 2015
Mack Trucks, Inc. (Mack) is recalling certain model year 2015 and 2016 CXU and LEU trucks manufactured May 20, 2014, to March 24, 2015, equipped with certain Haldex Life Seal Type 30/30 Long Stroke Air Brake Actuators manufactured from January 9, 2014, through February 3, 2015. The affected actuators may have an incomplete attachment of the internal rubber diaphragm to the actuation mechanism of the parking brake section of the Life Seal actuator.
Consequence: If the diaphragm is not completely attached, there may be internal leakage from the service section past the diaphragm, potentially trapping air pressure in the parking brake section. This air pressure in turn, if not vented, may prevent full release of the actuator unit, and may induce brake drag and may result in overheated wheelend service brakes, increasing the risk of a fire.
Remedy: Mack will notify owners, and dealers will inspect the brake actuator and replace, as necessary, free of charge. The recall began March 20, 2015. Owners may contact Mack customer service at 1-610-709-2131. Mack's number for this recall is SC0387.
NHTSA campaign record ↗19V616000 · Suspension:Front
Reported: 2019-08-21 (August 21, 2019) · Model years: 2015
Mack Trucks, Inc. (Mack) is recalling certain 2015 Pinnacle (CXU) vehicles equipped with Meritor FF967 Non Drive Front Steer Axles. The axles missed the heat treating operation during manufacturing, reducing their strength and possibly causing the axle beams to fracture.
Consequence: Fracture of the axle beam can cause a loss of vehicle control, increasing the risk of a crash.
Remedy: Mack will notify owners, and dealers will inspect and replace the axles as necessary, free of charge. The recall began September 27, 2019. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0419.
NHTSA campaign record ↗17V535000 · Steering:Linkages:Tie Rod Assembly | Steering
Reported: 2017-08-31 (August 31, 2017) · Model years: 2016
Mack Trucks, Inc. (Mack) is recalling certain 2016 Pinnacle CHU and CXU diesel trucks equipped with certain Dana steer axles. The castellated nut and cotter pin on the steer axles may not have been properly torqued, allowing the tie rod to loosen within the steer axle.
Consequence: If the tie rod loosens, it may disconnect from the steering knuckle, causing a complete loss of steering, increasing the risk of a crash.
Remedy: Mack will notify owners, and dealers will inspect the torque of the castellated nut and tie rod, tightening it as necessary. If the tie rod stud and knuckle on units cannot be sufficiently torqued, the dealer will replace the knuckle and tie rod end assembly, free of charge. The recall began on October 17, 2017. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0408.
NHTSA campaign record ↗16V714000 · Tires:Tread/Belt
Reported: 2016-10-06 (October 6, 2016) · Model years: 2017
Mack Trucks, Inc. (Mack) is recalling certain model year 2017 Pinnacle CHU and CXU trucks manufactured March 9, 2016, to May 19, 2016 and equipped with Goodyear G399A LHS 295/75R22.5 LRG tires. The tires on the affected vehicles may have cured improperly causing an incomplete adhesion, possibly resulting in a partial tread separation.
Consequence: Partial tread separation can increase the risk of a crash.
Remedy: Mack will notify owners, and Goodyear dealers will replace the affected tires, free of charge. The recall began on November 7, 2016. Owners may contact Mack customer service at 1-800-866-1177, or Goodyear customer service at 1-800-592-3267. Mack's number for this recall is SC0405.
NHTSA campaign record ↗18V152000 · Interior Lighting | Visibility:Windshield Wiper/Washer | Exterior Lighting | Electrical System
Reported: 2018-03-06 (March 6, 2018) · Model years: 2018
Mack Trucks, Inc. (Mack) is recalling certain 2018 Anthem (AN), Granite (GU), and Pinnacle (CXU, PI) trucks. An electrical overload condition may cause the light control module (LCM) to fail, resulting in the loss of the exterior lighting, interior dashboard lighting, and the windshield wipers.
Consequence: Loss of lighting or windshield wiper function can increase the risk of a crash.
Remedy: Mack will notify owners, and dealers will replace and reprogram the LCM, free of charge. The recall began on March 23, 2018. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0409.
NHTSA campaign record ↗19V047000 · Power Train:Clutch Assembly
Reported: 2019-01-21 (January 21, 2019) · Model years: 2018
Mack Trucks, Inc. (Mack) is recalling certain 2018 Anthem (AN) and Pinnacle (CXU) vehicles, equipped with an automated manual transmission. An internal component in the clutch assembly may fail, possibly resulting in unintended vehicle movement.
Consequence: Unintended vehicle movement can increase the risk of a crash.
Remedy: Mack has notified owners, and dealers will update the software or replace the clutch, as necessary, free of charge. The recall began on January 25, 2019. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0415.
NHTSA campaign record ↗21V233000 · Electronic Stability Control (Esc):Control Module:Software
Reported: 2021-04-01 (April 1, 2021) · Model years: 2018, 2019, 2020, 2021, 2022
Mack Trucks, Inc. (Mack) is recalling certain 2018-2022 Anthem (AN), Granite (GR/GU), and Pinnacle (CHU/CXU/PI) vehicles equipped with "camelback" rear suspension and electronic stability control. The vehicles may not stay in their lane at certain speeds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 136, "Electronic Stability Control Systems on Heavy Vehicles."
Consequence: A vehicle that drifts out of its lane increases the risk of a crash.
Remedy: Mack will notify owners, and dealers will reprogram the vehicle control units, free of charge. The recall began on April 21, 2021. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0423.
NHTSA campaign record ↗19V054000 · Visibility:Rearview Mirrors/Devices:Exterior
Reported: 2019-01-24 (January 24, 2019) · Model years: 2019, 2020
Mack Trucks, Inc. (Mack) is recalling certain 2019-2020 Mack Anthem, Granite, Pinnacle vehicles. The passenger side door down view mirror may detach from the door.
Consequence: If the mirror detaches from the door, the mirror may strike another vehicle or pedestrian, increasing the risk of injury or crash.
Remedy: Mack will notify owners, and dealers will properly attach the mirror, free of charge. The recall began March 19, 2019. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0416.
NHTSA campaign record ↗19V209000 · Exterior Lighting
Reported: 2019-03-18 (March 18, 2019) · Model years: 2020
Mack Trucks, Inc. (Mack) is recalling certain 2020 Anthem and Pinnacle trucks. The conspicuity reflectors at the back of the cab may be blocked by the exhaust system. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Assoc. Equipment."
Consequence: If the reflectors are blocked, the vehicle's visibility to other drivers may be reduced, increasing the risk of crash.
Remedy: Mack has notified owners, and dealers will install additional reflectors on the back of the cab, free of charge. The recall began April 10, 2019. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0418.
NHTSA campaign record ↗21V416000 · Wheels:Hub | Wheels
Reported: 2021-06-02 (June 2, 2021) · Model years: 2021, 2022
Mack Trucks, Inc. (Mack) is recalling certain 2021-2022 Anthem, Granite, and Pinnacle vehicles. The hubcap compression spring can cause the hubcap to separate.
Consequence: A separated hubcap can create a road hazard, increasing the risk of a crash.
Remedy: Dealers will remove the hubcap, free of charge. Owner notification letters were mailed June 30, 2021. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0425.
NHTSA campaign record ↗