2025 Mack MD: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
1 owner complaints analyzed
2 distinct recall campaigns
Not available median reported failure mileage
Scope: 2025 model year. Data snapshot: . 0 complaints include usable failure mileage.
Most common problems
Power Train is the most frequently named component, appearing in 1 of 1 complaints (100.0%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 1 | 100.0% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Power Train | 1 |
| Service Brakes | 1 |
Power Train: 1; Service Brakes: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 0 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 0; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
No usable failure mileage is recorded. 1 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2024 | 1 |
2024: 1
Pattern summary
Power Train leads the component reports. Braking behavior appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11625816 · 2024-11-17 (November 17, 2024)
[XXX] - the truck lost brakes for the first time. The truck was returned 3/15/24 3/20/24 - The truck went back in the shop to get parts installed that were ordered. The truck was picked up 4/15/24. 4/16/24 - The truck went back in to the dealer for break noise and issues. The truck was picked up on 4/19/24. 4/22/24 - The truck went back to the dealer for break failure and issues. The truck was picked up 5/4/24 7/5/24 - The truck went back in the shop for break issues. The truck was picked up on 7/15/24 8/20/24 - the truck lost breaks - …
Owner-reported narrative. Look up ODI 11625816 at NHTSA ↗
Recall history
2 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
24V333000 · Equipment:Other:Labels
Reported: 2024-05-14 (May 14, 2024)
Mack Trucks, Inc. (Mack) is recalling certain 2024-2025 MD and Terrapro vehicles. The Gross Axle Weight Rating (GAWR) listed on the vehicle certification label is incorrect, which can allow the vehicle to be overloaded. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."
Consequence: An overloaded vehicle can increase the risk of a crash.
Remedy: Dealers will remove and replace the label, free of charge. Owner notification letters were mailed May 28, 2024. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0463.
NHTSA campaign record ↗25V666000 · Seat Belts:Front:Anchorage
Reported: 2025-10-06 (October 6, 2025)
Mack Trucks, Inc. (Mack) is recalling certain 2020-2025 Mack MD, 2019-2025 Anthem, Granite, 2024 MD Electric, and 2025 Pinnacle trucks equipped with a passenger bench seat. The seat belt anchorage bracket may be improperly welded. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 210, "Seat Belt Assembly Anchorages."
Consequence: An improperly welded seat belt anchorage bracket can detach during a crash, increasing the risk of injury.
Remedy: Dealers will install a reinforcement plate, free of charge. Owner letters were mailed January 21, 2026. Owners may contact Mack's customer service at 1-800-866-1177. Mack's number for this recall is SC0485. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning October 13, 2025.
NHTSA campaign record ↗