2019 Lexus RX: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
34 owner complaints analyzed
1 distinct recall campaigns
17,500 mi median reported failure mileage
Scope: 2019 model year. Data snapshot: . 3 complaints include usable failure mileage.
Most common problems
Fuel/Propulsion System is the most frequently named component, appearing in 11 of 34 complaints (32.4%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 12 | 35.3% |
| Engine operation | 4 | 11.8% |
| Fuel system concerns | 4 | 11.8% |
| Electrical and battery issues | 3 | 8.8% |
| Steering behavior | 2 | 5.9% |
| Transmission and shifting | 1 | 2.9% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Fuel/Propulsion System | 11 |
| Service Brakes | 9 |
| Engine | 7 |
| Forward Collision Avoidance: Automatic Emergency Braking | 7 |
| Electrical System | 6 |
| Forward Collision Avoidance: Warnings | 4 |
| Unknown Or Other | 4 |
| Air Bags | 3 |
Fuel/Propulsion System: 11; Service Brakes: 9; Engine: 7; Forward Collision Avoidance: Automatic Emergency Braking: 7; Electrical System: 6; Forward Collision Avoidance: Warnings: 4; Unknown Or Other: 4; Air Bags: 3
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 2 |
| 25,000 to 49,999 | 1 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 2; 25,000 to 49,999: 1; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (2). 31 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2021 | 9 |
| 2022 | 3 |
| 2023 | 7 |
| 2024 | 9 |
| 2025 | 4 |
| 2026 | 2 |
2021: 9; 2022: 3; 2023: 7; 2024: 9; 2025: 4; 2026: 2
Pattern summary
Fuel/Propulsion System leads the component reports. Braking behavior appears in 12 complaint narratives. Engine operation appears in 4 complaint narratives. Fuel system concerns appears in 4 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11421075 · 2021-06-15 (June 15, 2021)
While driving 65-70mph on the freeway, the car started dinging and one of the first messages that we saw was "pre-collision system malfunction" & "hybrid system malfuncion" followed by every other "system malfunction" and the gas pedal was no longer supplying gas to the car. We were in the fast lane and had to work over 3 or 4 lanes to get to the emergency lane/exit. Since we were at an exit, we took the exit and coasted as far as we could before the car came to a halt. Another car stopped to help us get completely off the road since we weren't…
Owner-reported narrative. Look up ODI 11421075 at NHTSA ↗
Owner report 11422345 · 2021-06-25 (June 25, 2021)
Vehicle stumbles and loses power when accelerating. Loss of power when passing. Both situations caused driver to abort action for fear of not having the power to enter the roadway or pass vehicles. Lexus dealership acknowledged the problem with this vehicle and said the fuel pump was replaced because of a recall. Problem continues to exist and is dangerous to driver and others. Dealer further recommended we “ change our driving habits “ to remediate the problem. Not acceptable.
Owner-reported narrative. Look up ODI 11422345 at NHTSA ↗
Owner report 11424232 · 2021-07-10 (July 10, 2021)
Car does not speed when gas pressed, noise and car shakes. Engine check light on and screen showed trac off. Saw something with engine power issue. Parked car and called Lexus emergency. Car at dealership and it is being inspected.
Owner-reported narrative. Look up ODI 11424232 at NHTSA ↗
Owner report 11424669 · 2021-07-13 (July 13, 2021)
Vehicle has been reported before for similar problems. This time, no power, severe stumbling, lurching. Check engine light comes on along with warning indicators that the electrical systems have failed. Lexus notified again and vehicle will be towed to dealership. This car is dangerous and life threatening as we were in traffic with no power. Dealer did not notify us of any problems prior to sale but this car qualifies as a lemon under AZ law. Additionally, if other Lexus owners are having this problem, they should immediately stop using the v…
Owner-reported narrative. Look up ODI 11424669 at NHTSA ↗
Owner report 11426584 · 2021-07-27 (July 27, 2021)
Car stalled after 100+ miles driving. When gas pressed, the car thump/hump and irregular acceleration. Engine light on trac off. Stop car, engine off. Restart and can not accelerate (engine hump/thump/shake). Stop, rest, turn off AC/all other electronic, restart, very irregular acceleration, was able to drive with slow acceleration. Once past 25 mph, slow acceleration, no stall. Around 25 mph, car stalling. 2nd time into shop with same issue. 1st time Lexus indicated O-ring placed in reverse. New 2019 Lexus Rx350L with less than 4000 …
Owner-reported narrative. Look up ODI 11426584 at NHTSA ↗
Owner report 11435037 · 2021-09-30 (September 30, 2021)
The contact owns a 2019 Lexus RX350. The contact stated while his wife, was reversing in the driveway she hit the retaining wall. The driving alarms failed to engage and alert. The driver depressed the brake pedal however failed to respond and was depressed to the floorboard. The emergency brake failed to engage. The vehicle rolled down the hill and crashed into some unknown objects in the driveway. There were no reported injuries, air bag deployment, police report or fire. The vehicle was drivable. The local dealer was not contacted. The …
Owner-reported narrative. 30,000 miles reported. Look up ODI 11435037 at NHTSA ↗
Owner report 11441151 · 2021-11-20 (November 20, 2021)
The navigation system randomly marks places of interest while there is no input from the driver. This in effect cancels the navigation information causing distraction when relying on that system. It also “marked” an address twenty miles from the destination and gave directions to that sight. Dealer cannot find cause and it has not been repaired.
Owner-reported narrative. Look up ODI 11441151 at NHTSA ↗
Owner report 11443331 · 2021-12-10 (December 10, 2021)
Sudden acceleration while parking; collision with post & fence Failure of safety systems; including ‘collision avoidance’ breaking, ‘collision warning’ alarm, air bag failed to deploy. Repair shop to evaluate the physical damage to the car the week of 13December2021. Lexus has been notified; case number 211208000564. Lexus has not contacted me or the insurance company as of 10December2021. Mishawaka, Indiana Police Dept. case #2112070051
Owner-reported narrative. Look up ODI 11443331 at NHTSA ↗
Recall history
1 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
25V028000 · Fuel System, Gasoline:Delivery:Fuel Pump
Reported: 2025-01-22 (January 22, 2025)
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018 Camry, 2019 Lexus NX300, and 2019 RX350L vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Consequence: Fuel pump failure can cause an engine stall, increasing the risk of a crash.
Remedy: Dealers will replace the fuel pump assembly, free of charge. Owner notification letters were mailed March 12, 2025. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TA01 and 25LA01.
NHTSA campaign record ↗