2019 Lexus RX problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
34 owner complaints analyzed
1 distinct recall campaigns
17,500 mi median reported failure mileage
Scope: 2019 model year. Data snapshot: . 3 complaints include usable failure mileage.
Most common problems
Fuel/Propulsion System is the most frequently named component, appearing in 11 of 34 complaints (32.4%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 12 | 35.3% |
| Engine operation | 4 | 11.8% |
| Fuel system concerns | 4 | 11.8% |
| Electrical and battery issues | 3 | 8.8% |
| Steering behavior | 2 | 5.9% |
| Transmission and shifting | 1 | 2.9% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Fuel/Propulsion System | 11 |
| Service Brakes | 9 |
| Engine | 7 |
| Forward Collision Avoidance: Automatic Emergency Braking | 7 |
| Electrical System | 6 |
| Forward Collision Avoidance: Warnings | 4 |
| Unknown Or Other | 4 |
| Air Bags | 3 |
Fuel/Propulsion System: 11; Service Brakes: 9; Engine: 7; Forward Collision Avoidance: Automatic Emergency Braking: 7; Electrical System: 6; Forward Collision Avoidance: Warnings: 4; Unknown Or Other: 4; Air Bags: 3
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 2 |
| 25,000 to 49,999 | 1 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 2; 25,000 to 49,999: 1; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (2). 31 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2021 | 9 |
| 2022 | 3 |
| 2023 | 7 |
| 2024 | 9 |
| 2025 | 4 |
| 2026 | 2 |
2021: 9; 2022: 3; 2023: 7; 2024: 9; 2025: 4; 2026: 2
Pattern summary
Fuel/Propulsion System leads the component reports. Braking behavior appears in 12 complaint narratives. Engine operation appears in 4 complaint narratives. Fuel system concerns appears in 4 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11435037 · 2021-09-30 (September 30, 2021)
The contact owns a 2019 Lexus RX350. The contact stated while his wife, was reversing in the driveway she hit the retaining wall. The driving alarms failed to engage and alert. The driver depressed the brake pedal however failed to respond and was depressed to the floorboard. The emergency brake failed to engage. The vehicle rolled down the hill and crashed into some unknown objects in the driveway. There were no reported injuries, air bag deployment, police report or fire. The vehicle was drivable. The local dealer was not contacted. The …
Owner-reported narrative. 30,000 miles reported. Look up ODI 11435037 at NHTSA ↗
Owner report 11443334 · 2021-12-10 (December 10, 2021)
The Lexus Emblem where the front facing camera is located along with other sensors is causing Malfunction and Warning Lights in the Instrument Gauge Cluster. Then the Check Engine, Check Battery, 4WD Malfunction, 2WD Engaged, High Temp Coolant, ABS Light, Coolant Gauge erratically fluctuates, RPM Gauge stays at Zero. Please pull over to a safe location and Contact your dealer. The messages above are generated periodically. Please note and inform Lexus of the Issues.
Owner-reported narrative. Look up ODI 11443334 at NHTSA ↗
Owner report 11422345 · 2021-06-25 (June 25, 2021)
Vehicle stumbles and loses power when accelerating. Loss of power when passing. Both situations caused driver to abort action for fear of not having the power to enter the roadway or pass vehicles. Lexus dealership acknowledged the problem with this vehicle and said the fuel pump was replaced because of a recall. Problem continues to exist and is dangerous to driver and others. Dealer further recommended we “ change our driving habits “ to remediate the problem. Not acceptable.
Owner-reported narrative. Look up ODI 11422345 at NHTSA ↗
Owner report 11426584 · 2021-07-27 (July 27, 2021)
Car stalled after 100+ miles driving. When gas pressed, the car thump/hump and irregular acceleration. Engine light on trac off. Stop car, engine off. Restart and can not accelerate (engine hump/thump/shake). Stop, rest, turn off AC/all other electronic, restart, very irregular acceleration, was able to drive with slow acceleration. Once past 25 mph, slow acceleration, no stall. Around 25 mph, car stalling. 2nd time into shop with same issue. 1st time Lexus indicated O-ring placed in reverse. New 2019 Lexus Rx350L with less than 4000 …
Owner-reported narrative. Look up ODI 11426584 at NHTSA ↗
Owner report 11421075 · 2021-06-15 (June 15, 2021)
While driving 65-70mph on the freeway, the car started dinging and one of the first messages that we saw was "pre-collision system malfunction" & "hybrid system malfuncion" followed by every other "system malfunction" and the gas pedal was no longer supplying gas to the car. We were in the fast lane and had to work over 3 or 4 lanes to get to the emergency lane/exit. Since we were at an exit, we took the exit and coasted as far as we could before the car came to a halt. Another car stopped to help us get completely off the road since we weren't…
Owner-reported narrative. Look up ODI 11421075 at NHTSA ↗
Owner report 11424669 · 2021-07-13 (July 13, 2021)
Vehicle has been reported before for similar problems. This time, no power, severe stumbling, lurching. Check engine light comes on along with warning indicators that the electrical systems have failed. Lexus notified again and vehicle will be towed to dealership. This car is dangerous and life threatening as we were in traffic with no power. Dealer did not notify us of any problems prior to sale but this car qualifies as a lemon under AZ law. Additionally, if other Lexus owners are having this problem, they should immediately stop using the v…
Owner-reported narrative. Look up ODI 11424669 at NHTSA ↗
Owner report 11487400 · 2022-10-01 (October 1, 2022)
I was hit by another car. Both cars were totaled. My seatbelt did not lock and my air bag did not deploy. I hit my head so hard against the steering wheel. I got a concussion and now I have daily headaches and my neck is killing me. The seat belt should have locked and the air bag should have deployed.
Owner-reported narrative. Look up ODI 11487400 at NHTSA ↗
Owner report 11521927 · 2023-05-14 (May 14, 2023)
The accident happened on 12/28/22. At 8:50 am, I was picking up a friend and was leaving the parking lot. My friend got in and and then opened the door to lock it again . My foot was on the gas pedal trying to leave the parking lot. The car jumped and went to the opposite side. I turned the steering wheel to keep it from hitting an object but could not get any control on the car. The car kept accelerating and I had to put the car back into park to stop the car. The acceleration was so much that the car jumped the curb and stopped by a wall. The…
Owner-reported narrative. Look up ODI 11521927 at NHTSA ↗
Owner report 11565401 · 2024-01-14 (January 14, 2024)
It’s the third time that the transmission has hard time to move out of from either 1st or 2nd gear. The car jerks then plunges forward then I could smell burning smell inside the car after 5-15?seconds of the incident. The car only has 33,000 miles.
Owner-reported narrative. Look up ODI 11565401 at NHTSA ↗