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U.S. public vehicle records

2002 Lexus LS: complaints, problems and recalls

Explore the records behind recurring owner reports.

Key facts

7 owner complaints analyzed

0 distinct recall campaigns

78,670 mi median reported failure mileage

Scope: 2002 model year. Data snapshot: . 6 complaints include usable failure mileage.

This selection has limited data. It remains available for lookup but is excluded from search indexing.

Owner-reported patterns

Most common problems

Structure:Body:Trunk Lid is the most frequently named component, appearing in 2 of 7 complaints (28.6%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Braking behavior114.3%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Structure:Body:Trunk Lid
2
Wheels:Lugs/Nuts/Bolts/Studs
2
Engine And Engine Cooling
1
Structure
1
Structure:Body
1
Structure:Body:Hatchback/Liftgate
1
Suspension
1
Tires
1
Component breakdown data
CategoryCount
Structure:Body:Trunk Lid2
Wheels:Lugs/Nuts/Bolts/Studs2
Engine And Engine Cooling1
Structure1
Structure:Body1
Structure:Body:Hatchback/Liftgate1
Suspension1
Tires1

Structure:Body:Trunk Lid: 2; Wheels:Lugs/Nuts/Bolts/Studs: 2; Engine And Engine Cooling: 1; Structure: 1; Structure:Body: 1; Structure:Body:Hatchback/Liftgate: 1; Suspension: 1; Tires: 1

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
0
25,000 to 49,999
0
50,000 to 74,999
2
75,000 to 99,999
2
100,000 to 149,999
1
150,000 and above
1
Reported problems by failure mileage data
CategoryCount
Under 25,0000
25,000 to 49,9990
50,000 to 74,9992
75,000 to 99,9992
100,000 to 149,9991
150,000 and above1

Under 25,000: 0; 25,000 to 49,999: 0; 50,000 to 74,999: 2; 75,000 to 99,999: 2; 100,000 to 149,999: 1; 150,000 and above: 1

50,000 to 74,999 miles has the most reports with usable mileage (2). 1 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2006
1
2007
3
2011
1
2015
2
Complaints over time data
CategoryCount
20061
20073
20111
20152

2006: 1; 2007: 3; 2011: 1; 2015: 2

Pattern summary

Structure:Body:Trunk Lid leads the component reports. Braking behavior appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Examples from the source records

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10165225 · 2006-08-11 (August 11, 2006)

DT*: THE CONTACT STATED UNLESS THE TRUNK WAS RAISED ALL THE WAY, THE TRUNK CLOSED SO FAST RESULTING IN HITTING SEVERAL FAMILY MEMBERS IN THE HEAD BUT NO ONE WAS SERIOUSLY INJURED. THE CONTACT TRIED TO CATCH THE TRUNK BEFORE IT SLAMMED SHUT WHICH RESULTED IN THE CONTACT'S FINGER BEING PINNED IN THE TRUNK. THE CONTACT HAD AN X-RAY PERFORMED AND THE RESULTS DISPLAYED LIGAMENT DAMAGE. THE DEALERSHIP WAS CONTACTED AND REFERRED THE CONTACT TO THE MANUFACTURER. *AK

Owner-reported narrative. 60,000 miles reported. Look up ODI 10165225 at NHTSA ↗

Owner report 10211149 · 2007-12-07 (December 7, 2007)

ON 9/6/2007 I HAD A FLAT TIRE. I TOOK IT TO THE TIRE PLACE, I BOUGHT A NEW TIRE THAT THEY INSTALLED. AS I DROVE AWAY I HEARD A CLICKING SOUND AND I WENT BACK TO THE STORE. TWO STUDS WERE BACKED UP A LITTLE AND LOOSENED THE NUTS. ON 11/23/2007 I HAD TO REPLACE TWO TIRES. I TIGHTENED THE STUDS. I DROVE SEVERAL HUNDRED MILES AND THEN ON 11/29/2007 I WAS ON THE FREEWAY AND SUDDENLY THE CAR WAS SHAKING AND HARD TO CONTROL. I REDUCED SPEED AND PULLED ONTO THE SHOULDER. I CALLED FOR A TOW TRUCK AND TOWED THE CAR TO THE LEXUS DEALER. ALL THE NUTS WE…

Owner-reported narrative. 77,340 miles reported. Look up ODI 10211149 at NHTSA ↗

Owner report 10212233 · 2007-12-18 (December 18, 2007)

TL*THE CONTACT OWNS A 2002 LEXUS LS430. THE CONTACT STATED THAT THE TIRE MADE A SQUEAKING NOISE AFTER IT WAS REPLACED. THE NOISE WAS CAUSED BY LOOSE BOLTS. THE NOISE RECURRED TWO MONTHS AGO AND COULD POSSIBLY RESULT FROM A MANUFACTURER DEFECT WITH THE TIRE BOLTS AND THE WHEEL ASSEMBLY. THE VEHICLE WOULD SHAKE VERY VIOLENTLY WHILE DRIVING VARIOUS SPEEDS. THE CONTACT PULLED OVER AND NOTICED ALL OF THE BOLTS AND NUTS ON THE GROUND. HE HAS PAID $3,000 IN REPAIR COSTS. THE FAILURE MILEAGE WAS 72,000 AND CURRENT MILEAGE WAS 77,000.

Owner-reported narrative. 72,000 miles reported. Look up ODI 10212233 at NHTSA ↗

Owner report 10212336 · 2007-12-19 (December 19, 2007)

LEXUS LS 430 2002 TRUNK STRUT FAILURE. *TR

Owner-reported narrative. Look up ODI 10212336 at NHTSA ↗

Owner report 10384142 · 2011-02-23 (February 23, 2011)

TL* THE CONTACT OWNS A 2002 LEXUS LS400. THE CONTACT STATED THAT THE TRUNK LID WAS AJAR WHEN IT UNEXPECTEDLY FAILED AND CRASHED DOWN ONTO THE CONTACTS HEAD. THE CONTACT SUSTAINED A LOSS OF BLOOD AND SEVERE SWELLING OF THE HEAD. THE CONTACT DID NOT INFORM THE DEALER OR THE MANUFACTURER OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CURRENT MILEAGE WAS 130,000 AND THE FAILURE MILEAGE WAS 120,000. UPDATED 3/22/11 *CN UPDATED 1/4/11 *CN THE CONSUMER STATED WHEN HIS WIFE OPENED THE TRUNK LID, IT PROMPTLY CAME DOWN ON HER HEAD,…

Owner-reported narrative. 120,000 miles reported. Look up ODI 10384142 at NHTSA ↗

Owner report 10683206 · 2015-02-13 (February 13, 2015)

THE PISTONS THAT HOLD UP THE TRUNK FAILED. THE TRUNK FELL ON ME AND CAUSED INJURY. THESE PARTS SHOULD BE REPLACE AT THE EXPENSE OF LEXUS. IN ADDITION, THE SAME PARTS THAT SUPPORT THE HOOD, ALSO JUST FAILED. THIS IS A SAFETY ISSUE AND NEEDS TO BE ADDRESSED IN ORDER TO PREVENT FURTHER INJURY. *TR

Owner-reported narrative. 225,000 miles reported. Look up ODI 10683206 at NHTSA ↗

Owner report 10722618 · 2015-06-01 (June 1, 2015)

SUPPORTS TO KEEP TRUNK MLID OPEN FAILED AND LID CAME DOWN STRIKING HEAD. THIS HAS OCCURRED SEVERAL TIMES. DEALER FROM WHOM I PURCHASED CAR DID NOT OFFER TO REPLACE DEFECTIVE PARTS.WILLIAM

Owner-reported narrative. 80,000 miles reported. Look up ODI 10722618 at NHTSA ↗

Recall history

0 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

No recall campaigns are recorded in this snapshot.