2004 Lexus IS 300: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
19 owner complaints analyzed
0 distinct recall campaigns
56,700 mi median reported failure mileage
Scope: 2004 model year. Data snapshot: . 14 complaints include usable failure mileage.
Most common problems
Structure is the most frequently named component, appearing in 3 of 19 complaints (15.8%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 4 | 21.1% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Structure | 3 |
| Unknown Or Other | 3 |
| Vehicle Speed Control | 3 |
| Air Bags | 2 |
| Engine | 2 |
| Tires | 2 |
| Air Bags:Frontal | 1 |
| Electrical System | 1 |
Structure: 3; Unknown Or Other: 3; Vehicle Speed Control: 3; Air Bags: 2; Engine: 2; Tires: 2; Air Bags:Frontal: 1; Electrical System: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 1 |
| 25,000 to 49,999 | 4 |
| 50,000 to 74,999 | 3 |
| 75,000 to 99,999 | 2 |
| 100,000 to 149,999 | 3 |
| 150,000 and above | 1 |
Under 25,000: 1; 25,000 to 49,999: 4; 50,000 to 74,999: 3; 75,000 to 99,999: 2; 100,000 to 149,999: 3; 150,000 and above: 1
25,000 to 49,999 miles has the most reports with usable mileage (4). 5 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2005 | 2 |
| 2006 | 1 |
| 2008 | 4 |
| 2010 | 2 |
| 2013 | 1 |
| 2014 | 2 |
| 2015 | 2 |
| 2016 | 2 |
| 2017 | 1 |
| 2018 | 2 |
2005: 2; 2006: 1; 2008: 4; 2010: 2; 2013: 1; 2014: 2; 2015: 2; 2016: 2; 2017: 1; 2018: 2
Pattern summary
Structure leads the component reports. Braking behavior appears in 4 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10109733 · 2005-01-19 (January 19, 2005)
WHILE DRIVING IN INCLEMENT WEATHER THE VEHICLE REAR TRACTION MALFUNCTIONED WHICH RESULTED IN FREQUENT SPINOUTS AND A SUBSEQUENT COLLISION WITH ANOTHER VEHICLE. *NM (2004 LEXUS IS300) THE CONSUMER STATED THE TIRES ON THE VEHICLE PERFORMED POORLY AND SHOULD NOT HAVE BEEN PLACED ON THE VEHICLE. *JB THE CONSUMER STATED THAT EVEN USING THE SNOW FEATURE TRACTION AND THIRD GEAR HE HAD NO CONTROL OF THE VEHICLE WHILE DRIVING LESS THAN 25 MPH. *TC
Owner-reported narrative. Look up ODI 10109733 at NHTSA ↗
Owner report 10135686 · 2005-09-07 (September 7, 2005)
ONE WEEKEND I CHECKED ON MY TIRE WEAR, AND NOTICE THE FRONT TIRES ON MY CAR WAS WEARING OUT UNEVENLY, LIKE THE ALIGNMENT WAS OFF, I BROUGHT IT TO THE LEXUS DEALER AND THEY TOLD ME IT WAS A NORMAL WEAR. THE LEXUS FACTORY TOLD ME IT IS HOW THE CAR IS SET UP. *JB
Owner-reported narrative. 15,000 miles reported. Look up ODI 10135686 at NHTSA ↗
Owner report 10172279 · 2006-10-31 (October 31, 2006)
DT*: THE CONTACT STATED THE BRAKE AND ACCELERATOR PEDALS WERE MADE OF CHROME PLATES THAT CAUSED THE DRIVER TO SLIP OFF THE PEDALS DURING NORMAL ROAD CONDITIONS. THE NATURE OF THE FAILURE WAS PERMANENT. THE MANUFACTURER REFUSED TO REPAIR OR REPLACE THE CHROME PLATED PEDALS. UPDATED 11/30/2006 - THE ONLY SHOES THE CONSUMER COULD WEAR TO ALLEVIATE THE SLIPPAGE WAS ATHLETIC SHOES, LIKE SNEAKERS, WHICH HAVE A RUBBER SOLE. *NM
Owner-reported narrative. Look up ODI 10172279 at NHTSA ↗
Owner report 10235052 · 2008-07-20 (July 20, 2008)
ON JULY 18, 2008, I WAS DRIVING MY LEXUS IS-300. MY WIFE AND I EXITED THE HIGHWAY AND STOPPED AT A STOP LIGHT ON THE OFF RAMP. WHILE WAITING TO PROCEED THROUGH THE STOPLIGHT, WE WERE STRUCK FROM BEHIND BY ANOTHER DRIVER GOING APPROXIMATELY 50 MILES AN HOUR ESTIMATED BY THE POLICE OFFICER. THE REAR END COLLISION WAS SO FORCEFUL WE WERE PUSHED INTO THE VEHICLE IN FRONT OF US. OUR VEHICLE (LEXUS IS 300) IS TOTALED - THE BACKEND COMPLETELY CRUSHED AND FRONT END SEVERELY CRUSHED. OUR FRONT AND SIDE IMPACT BAGS DID NOT DEPLOY. I RECEIVED A MAJO…
Owner-reported narrative. 40,000 miles reported. Look up ODI 10235052 at NHTSA ↗
Owner report 10237609 · 2008-08-10 (August 10, 2008)
FRONT WINDSHIELD CRACK WITH NO ROCKS HITTING IT ON THE BOTTOM MID PASSENGER SIDE. CRACKED ALL THE WAY TO THE BOTTOM MID DRIVER SIDE ABOUT 2FT LONG. ALSO STARTED TO CRACK FROM THE MID CORNER OF THE PASSENGER SIDE. ABOUT 6 INCHES LONG. I BELIEVE ITS DUE TO BODY FLEX STRESS THAT THE WINDSHIELD CRACKED.*TR
Owner-reported narrative. Look up ODI 10237609 at NHTSA ↗
Owner report 10241332 · 2008-09-08 (September 8, 2008)
TL*THE CONTACT OWNS A 2004 LEXUS IS 300. THE CONTACT EXPERIENCED TWO TIRE FAILURES, IN WHICH THEY SPONTANEOUSLY FLATTENED. SHE HAS LOW PROFILE CHROME-PLATED WHEELS. SHE TOOK THE VEHICLE TO A TIRE REPAIR SHOP AND WAS INFORMED THAT THE INSIDE OF THE CHROME WHEELS WAS CORRODED AND DID NOT SEAL PROPERLY DURING INFLATION. AS A RESULT, AIR INEVITABLY LEAKED FROM THE TIRES. THE TECHNICIAN ALSO STATED THAT SHE NEEDED TO REPLACE ALL FOUR WHEELS. THE CONTACT IS IN THE PROCESS OF NOTIFYING THE MANUFACTURER. THE FAILURE MILEAGE WAS 40,000 AND CURREN…
Owner-reported narrative. 40,000 miles reported. Look up ODI 10241332 at NHTSA ↗
Owner report 10244204 · 2008-10-02 (October 2, 2008)
CAR FAILED TO STOP AT A RED LIGHT UNDER NORMAL BRAKING BECAUSE ENGINE FAILED TO DECELERATE WHEN PRESSURE WAS REMOVED FROM THE PEDAL. MAXIMUM FORCE WAS APPLIED TO THE BRAKE PEDAL. THE BRAKE ANTI LOCK FEATURE WAS ACTIVATED AND A COLLISION WITH THE STOPPED CAR AHEAD WAS BARELY AVERTED. WHEN STOPPED, THE ENGINE REVERTED TO NORMAL IDLE. THE PROBLEM DID NOT RECUR. EXAMINATION BY A MECHANIC AT THE DEALERS SHOP FAILED TO IDENTIFY A COMPUTER FAULT OR OTHER CAUSE. THE CAR WAS RETURNED WITHOUT REPAIR. I AM NOT SATISFIED THAT A STUCK THROTTLE IS…
Owner-reported narrative. 58,400 miles reported. Look up ODI 10244204 at NHTSA ↗
Owner report 10318066 · 2010-03-09 (March 9, 2010)
ON THE MORNING OF DECEMBER 22, 2009, AT APPROXIMATELY 6:30 AM, ON THE NORTHBOUND ON RAMP TO I-25 AT CASTLE PINES NORTH, CASTLE ROCK, CO MY 2004 LEXUS IS 300 ACCELERATED OUT OF CONTROL. STOMPING THE BRAKES HARD DID NOT STOP THE ACCELERATION. THE ONLY THING GOING THROUGH MY MIND AT THE TIME BESIDES STOPPING THE CAR, WAS THE FAMILY OF FOUR IN CALIFORNIA THAT DIED IN A RENTED LEXUS THAT ACCELERATED OUT OF CONTROL. I WAS ABOUT AT THE END OF THE ON RAMP, AND I KNEW I COULD NOT MERGE ONTO I-25, WHEN STANDING ON THE BRAKES STOPPED THE ACCELERATION, AN…
Owner-reported narrative. Look up ODI 10318066 at NHTSA ↗
Recall history
0 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
No recall campaigns are recorded in this snapshot.