Lexus IS 300 problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
122 owner complaints analyzed
2 distinct recall campaigns
48,600 mi median reported failure mileage
Scope: 2001 to 2022 model years. Data snapshot: . 83 complaints include usable failure mileage.
Most common problems
Unknown Or Other is the most frequently named component, appearing in 18 of 122 complaints (14.8%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 20 | 16.4% |
| Steering behavior | 7 | 5.7% |
| Transmission and shifting | 5 | 4.1% |
| Engine operation | 3 | 2.5% |
| Electrical and battery issues | 3 | 2.5% |
| Fuel system concerns | 1 | 0.8% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Unknown Or Other | 18 |
| Vehicle Speed Control | 14 |
| Structure:Body | 10 |
| Suspension | 10 |
| Tires | 10 |
| Structure | 8 |
| Engine | 7 |
| Air Bags | 6 |
Unknown Or Other: 18; Vehicle Speed Control: 14; Structure:Body: 10; Suspension: 10; Tires: 10; Structure: 8; Engine: 7; Air Bags: 6
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 24 |
| 25,000 to 49,999 | 18 |
| 50,000 to 74,999 | 15 |
| 75,000 to 99,999 | 8 |
| 100,000 to 149,999 | 12 |
| 150,000 and above | 6 |
Under 25,000: 24; 25,000 to 49,999: 18; 50,000 to 74,999: 15; 75,000 to 99,999: 8; 100,000 to 149,999: 12; 150,000 and above: 6
Under 25,000 miles has the most reports with usable mileage (24). 39 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2001 | 1 |
| 2002 | 6 |
| 2003 | 10 |
| 2004 | 13 |
| 2005 | 10 |
| 2006 | 5 |
| 2007 | 1 |
| 2008 | 6 |
| 2009 | 3 |
| 2010 | 8 |
| 2011 | 3 |
| 2013 | 4 |
| 2014 | 6 |
| 2015 | 10 |
| 2016 | 7 |
| 2017 | 1 |
| 2018 | 6 |
| 2019 | 5 |
| 2020 | 7 |
| 2022 | 8 |
| 2023 | 2 |
2001: 1; 2002: 6; 2003: 10; 2004: 13; 2005: 10; 2006: 5; 2007: 1; 2008: 6; 2009: 3; 2010: 8; 2011: 3; 2013: 4; 2014: 6; 2015: 10; 2016: 7; 2017: 1; 2018: 6; 2019: 5; 2020: 7; 2022: 8; 2023: 2
Pattern summary
Unknown Or Other leads the component reports. Braking behavior appears in 20 complaint narratives. Steering behavior appears in 7 complaint narratives. Transmission and shifting appears in 5 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10079721 · 2004-06-23 (June 23, 2004)
WHEN APPLYING THE BRAKES PEDAL VIBRATED VIOLENTLY, RESULTING IN EXTENDED STOPPING DISTANCE. THE DEALER STATED THE BRAKE CALIPER BROKE. *AK
Owner-reported narrative. 33,790 miles reported. Look up ODI 10079721 at NHTSA ↗
Owner report 10119774 · 2005-05-04 (May 4, 2005)
SINCE I HAVE OWNED THE VEHICLE, I HAVE HAD TWO INCIDENTS, WHICH BOTH OCCURED RANDOMLY WITH NO PRIOR ENGINE PROBLEMS OR INDICATIONS OF ISSUES WITH THE CAR, IN WHICH AS I WAS ACCELERATING, THE GAS PEDAL WOULD CONTINUE TO PRESS DOWN AND PIN ITSELF TO THE FLOOR. BOTH TIMES, THE GAS PEDAL WAS LITERALLY STUCK TO THE FLOOR AND NOT ABLE TO BE LOOSENED. THE FIRST TIME IT OCCURED, I PULLED THE EMERGENCY BRAKE AND JAMMED ON MY BRAKE PEDAL UNTIL THE GAS PEDAL POPPED BACK UP AFTER ABOUT A MINUTE PINNED TO THE GROUND. THE SECOND TIME, I LUCKILY HAD SOMEONE W…
Owner-reported narrative. 65,000 miles reported. Look up ODI 10119774 at NHTSA ↗
Owner report 10100654 · 2004-11-28 (November 28, 2004)
PASSENGER SIDE CONTROL ARM MADE TAPPING SOUND. TOOK TO PARK PLACE LEXUS, PLANO TX - CAR IS UNDER WARRANTY SO THEY REPLACED FOR FREE. THEY TOLD ME THAT A RUBBER GROMMET/GASKET WAS MISSING AND THAT METAL HAD RUBBED METAL UNTIL SEVERE RUST DEVELOPED. ONLY ABOUT 1 MONTHS LATER THE NOISE IS BACK AND EVEN MORE FREQUENT THAN BEFORE WITH ITS "PEK" "POP" "TIK" "TAP". ALSO THE SUSPENSION HAS A TREMENDOUS VIBRATION IN IT, WHENEVER I TRAVEL OVER THE SLIGHTEST CRACK IN THE PAVEMENT - IT FEELS LIKE SOMETHING IS PARTIALLY ATTACHED AND SHACKING FROM THE CHANGE…
Owner-reported narrative. Look up ODI 10100654 at NHTSA ↗
Owner report 10112597 · 2005-03-06 (March 6, 2005)
I WAS RECENTLY IN AN ACCIDENT AT WHICH THE FRONT AND SIDE AIRBAGS DID NOT DEPLOY, CAUSING MY FRIEND IN THE PASSENGER SEAT TO HIS THE DASH, BREAKING HIS CHEEKBONE. AND I HIT MY CHEEK ON THE STEERING WHEEL, BECAUSE OF THE AIRBAGS NOT DEPLOYING.*AK
Owner-reported narrative. 62,745 miles reported. Look up ODI 10112597 at NHTSA ↗
Owner report 10096229 · 2004-10-22 (October 22, 2004)
LOUD THUMPING NOISE FROM REAR OF TRUNK, ON MANUAL TRANSMISSIONS WHEN SHIFTING BETWEEN 1ST, 2ND, AND 3RD.*AK
Owner-reported narrative. 1 miles reported. Look up ODI 10096229 at NHTSA ↗
Owner report 10112285 · 2005-02-28 (February 28, 2005)
I OWN A 5-SPEED MANUAL 2002 LEXUS IS300. CURRENTLY, MY CAR HAS 40,000 MILES. EVERYTHING IN THE VEHICLE IS STOCK, NO MODIFIED PARTS AND ACCESORIES. I DRIVE THIS CAR NORMAL LIKE ANY OTHER MANUAL TRANSMISSION CARS. I REV MATCH WHEN I DOWNSHIFT, NEVER RIDE THE CLUTCH ETC...I HAVE BEEN DRIVING MANUAL CARS FOR THE LAST 10 YEARS. A FEW DAYS AGO, I NOTICED THAT THE TRANSMISSION CLUTCHED BEGAN TO SLIP AS I WAS ACCELERATING ON-RAMP ONTO FREEWAY. THE CAR IS DRIVABLE BUT I HAVE TO BE CAREFUL ACCELERATING AND PASSING OR ELSE, THE CLUTCH SLIPS AND CAR WO…
Owner-reported narrative. 40,200 miles reported. Look up ODI 10112285 at NHTSA ↗
Owner report 10136215 · 2005-09-12 (September 12, 2005)
DT: THE CONTACT OWNS A 2002 LEXUS IS300. THE CONTACT STATES THE VEHICLE STALLS AND WILL NOT ACCELERATE, THE CHECK ENGINE LIGHT WILL COME ON EITHER ON THE HIGHWAY OR ON OFF ROADS. THE VEHICLE WILL STALL AT DECELERATING OR ACCELERATING. THE ONLY WARNING PRIOR TO THIS FAILURE IS THE CHECK ENGINE LIGHT COMING ON. THIS OCCURS AT VARIOUS SPEEDS. THE ENGINE WILL RESTART USUALLY IMMEDIATELY AFTER THE FAILURE. IT HAPPENED ABOUT 100-150 TIMES. THE CAR HAS BEEN TO THE DEALERSHIP ABOUT 10 TIMES WITHIN THE LAST YEAR. THE DEALERSHIP HAS ATTEMPTED TO REPAIR …
Owner-reported narrative. Look up ODI 10136215 at NHTSA ↗
Owner report 11149541 · 2018-11-05 (November 5, 2018)
WHEN I ACCELERATE FROM A STOP OR WHILE MOVING ON A ROADWAY, THE ENGINE SEEMS TO STALL. I'M NOT TALKING ABOUT THE NORMAL TURBO SPOOLING STALL. IT LASTS FOR ABOUT 3 TO 5 FULL SECONDS. WHEN YOU NEED POWER TO PREVENT AN ACCIDENT, YOU CAN'T AFFORD THAT TIME LAG, AS IT COULD CAUSE YOUR DEATH. THE DEALER TOLD ME THAT LEXUS SAYS IT'S NORMAL, THEY ALL DO IT. I DON'T FEEL ANY MANUFACTURER WOULD DELIBERATELY BUILD AND SELL A VEHICLE THAT WOULD PUT THE OCCUPANTS IN DANGER OF POSSIBLE DEATH. THE DEALER PICKED UP THE CAR AND AFTER FIVE DAYS CALLED ME TO …
Owner-reported narrative. 240 miles reported. Look up ODI 11149541 at NHTSA ↗
Owner report 10296922 · 2009-12-24 (December 24, 2009)
LEXUS IS300 2002 VEHICLE ROLLOVER ON FREEWAY. DEFECT THAT CAUSED THE CAR TO ROLL WAS FROM THE LEFT FRONT WHEEL/RIM BROKE IN HALF WHILE DRIVING. I WAS MERGING AND HEARD SOMETHING BREAK UNDER THE CAR. MY STEERING WHEEL TURNED A HARD RIGHT FORCEFUL AND WITHOUT MY CONTROL. I TRIED TO STRAIGHTEN THE STEERING WHEEL OUT FROM THIS INVOLUNTARY HARSH DIRECTION OF VEHICLE, IT WAS LOCKED UP. I TURNED COMPLETELY AROUND FACING TRAFFIC. ALL ATTEMPTS TO TURN THE STEERING COLUMN WOULD NOT ALLOW ME TO DO SO (COMPLETELY LOCKED POSITION). THE VEHICLE SPUN AND …
Owner-reported narrative. 100,474 miles reported. Look up ODI 10296922 at NHTSA ↗
Owner report 10307439 · 2010-02-08 (February 8, 2010)
I WAS SITTING IN MY 2003 LEXUS IS 300 4 DOOR IT WAS A RAINY AND UNUSUALLY COOL DAY SO I ROLLED THE WINDOWS DOWN AND WITH THE CAR IDLING I LISTENED TO SOME MUSIC AND CONTEMPLATED WHERE TO EAT DINNER IT BEING AROUND 5.30 PM. SUDDENLY THE THROTTLE OPENED UP AND THE CAR SHOT OFF LIKE A ROCKET OVER THE CURBING THROUGH SOME BUSHES AND INTO A POND MAYBE 15 FEET AWAY THE CAR WAS MOVING SO FAST THAT AS IT WAS SINKING IT MOVED OUT ABOUT 20 FEET. IT WAS COMPLETELY SUBMERGED AND I WAS LUCKY TO UNBUCKLE THE SEAT BELT AND CLIMB OUT THE OPEN WINDOW AND SWIM …
Owner-reported narrative. 85,000 miles reported. Look up ODI 10307439 at NHTSA ↗
Owner report 11327445 · 2020-06-05 (June 5, 2020)
I LEASED A NEW 2019 IS 300 IN DEC 2018 FOR MY THEN 18YR DAUGHTER. SINCE THE START OF THIS CONTRACT, WE HAVE HAD THE CAR SERVICED SEVERAL TIMES FOR MULTIPLE ISSUES: THE AC NOT WORKING, THEN THE "O" RING BEING CRIMPED, SOMETHING BROKEN IN THE FUEL PUMP (CAUSING MY 19YR DAUGHTER TO BE STUCK ON THE SIDE OF THE ROAD) AND NOW RECALLED, THE BRAKES, THE SPEAKERS, THE SUNROOF NOT OPENING FULLY, THE CAR JERKS WHEN GOING DOWNHILL, ETC. WE TOOK THE CAR IN FOR SCHEDULED SERVICE ON 5/28/20, AND WHEN MY DAUGHTER PICKED UP HER CAR ON 5/30/20, THEN TIRE LIGHT W…
Owner-reported narrative. 34,000 miles reported. Look up ODI 11327445 at NHTSA ↗
Recalls by model year
All campaigns in the snapshot affecting each model year, including recalls announced years later.
Recall campaigns
Shared campaigns appear once in each affected model year.
| Category | Count |
|---|---|
| 2006 | 0 |
| 2016 | 0 |
| 2017 | 0 |
| 2018 | 1 |
| 2019 | 2 |
| 2020 | 0 |
| 2021 | 0 |
| 2022 | 0 |
2006: 0; 2016: 0; 2017: 0; 2018: 1; 2019: 2; 2020: 0; 2021: 0; 2022: 0