2014 Lexus GS 350: complaints, problems and recalls

THREE TIMES IN THE LAST WEEK I HAVE EXPERIENCE A DANGEROUS HESITATION IN ACCELERATING AT A LOW SPEED AFTER APPLYING THE BRAKES. NO MATTER HOW HARD I PRESS DOWN ON THE ACCELERATOR, THE CAR DOES NOT RESPOND. *TR

Owner-reported narrative. 350 miles reported. Look up ODI 10586234 at NHTSA ↗

TL* THE CONTACT OWNS A 2014 LEXUS GS 350. WHILE DRIVING 10 MPH, THE VEHICLE LOST TRACTION AND CRASHED INTO A DITCH AFTER THE TRACTION WARNING INDICATOR ILLUMINATED. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE CONTACT WAS DRIVING DURING INCLEMENT WEATHER AND STATED THAT THE TRACTION WARNING INDICATOR ILLUMINATED SEVERAL TIMES. THE VEHICLE WAS TOWED TO THE DEALER WHO DIAGNOSED THAT THE VEHICLE NEEDED SNOW TIRES. THE VEHICLE WAS EQUIPPED WITH SNOW TIRES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILE…

Owner-reported narrative. 8,000 miles reported. Look up ODI 10671837 at NHTSA ↗

TL* THE CONTACT OWNS A 2014 LEXUS GS 350. THE CONTACT STATED THAT THE FRONT DRIVER SIDE SEAT WAS VERY UNCOMFORTABLE WHILE DRIVING AT VARIOUS SPEEDS, WHICH CAUSED THE CONTACT TO HAVE BACK PAINS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER STATED THAT THE SEAT MAY NEED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 13,300.

Owner-reported narrative. 13,300 miles reported. Look up ODI 10875788 at NHTSA ↗

CAR HAS ELECTRIC START, ON SEVERAL OCCASIONS CAME OUTSIDE A FEW HOURS AFTER PARKING AND SHUTTING CUT CAR OFF TO FIND THE CAR WAS RUNNING AGAIN, DESPITE NOT HAVING TOUCH THE KEYS. MORE RECENTLY PARKED IN MY GARAGE SHUT CAR OFF CAME INSIDE WITH KEYS IN POCKET WENT OUT TO GARAGE 2 HOURS LATER TO FIND THE CAR STARTED ON ITS OWN AND WITH THE GARAGE DOOR CLOSED FOR THE NIGHT COULD HAVE RESULTED IN CARBON MONOXIDE POISONING IF WE HAD NOT GONE OUT TO THE GARAGE AGAIN THAT EVENING.

Owner-reported narrative. 30,000 miles reported. Look up ODI 10910526 at NHTSA ↗

TL* THE CONTACT OWNS A 2014 LEXUS GS 350. WHILE DRIVING 60 MPH, THE VEHICLE ACCELERATED TO NEARLY 100 MPH ON ITS OWN. THE CONTACT HAD TO HIT AN OBJECT ON THE SIDE OF THE ROAD IN ORDER TO STOP THE VEHICLE. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DETERMINED THAT IT COULD TAKE THIRTY DAYS TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 17,200.

Owner-reported narrative. 17,200 miles reported. Look up ODI 10918563 at NHTSA ↗

ON A HILL IN A RESIDENTIAL COMMUNITY, CAR IN DRIVE WITH FOOT ON THE BRAKE , LET PASSENGER OUT STARTED TO PARK THEN CAR STARTED GOING BACKWARD DOWN HILL AND THERE WERE NO BRAKES TO STOP ,THEREFORE HAD TO HIT SOMETHING TO STOP CAR FROM GOING DOWN HILL AND GAINING SPEED WHERE I COULD OF BEEN KILLED. HIT A LARGE PLANTER IN FRONT OF A HOUSE.

Owner-reported narrative. 29,917 miles reported. Look up ODI 10967504 at NHTSA ↗

WHILE DRIVING AT APPROXIMATELY 40 MPH, I EXPERIENCED AN ENGINE STALL. THIS CAUSED DIFFICULTY IN STEERING AND BRAKING RESULTING IN AN ACCIDENT.

Owner-reported narrative. 47,000 miles reported. Look up ODI 10968914 at NHTSA ↗

TL* THE CONTACT OWNS A 2014 LEXUS GS 350. WHILE DRIVING 35 MPH, THE SUN ROOF EXPLODED WITHOUT IMPACT. THE CONTACT SUSTAINED INJURIES TO THE ARMS, WHICH REQUIRED MEDICAL ATTENTION. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT CALLED THE LOCAL DEALER (STERLING MCCALL LEXUS, 10025 SOUTHWEST FREEWAY, HOUSTON, TX 77074, [phone removed]) AND WAS INFORMED THAT THE VEHICLE WAS NOT COVERED UNDER A WARRANTY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE SUN ROOF NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE M…

Owner-reported narrative. 49,000 miles reported. Look up ODI 11142480 at NHTSA ↗

Reported: 2020-01-13 (January 13, 2020)

Toyota Motor Engineering & Manufacturing (Toyota) recalled certain 2018-2019 4Runner, Highlander, Camry, Land Cruiser, Sequoia, Sienna, Tacoma and Tundra, and Lexus RC 300, RC 350, GS 350, GX 460, IS 300, LC 500, LS 500, LX 570, RX 350L, and 2019 Toyota Avalon and Corolla, and certain Lexus NX 300, and ES 350 vehicles on January 13, 2020. On March 4, 2020, Toyota expanded the recall to include certain 2014-2015 Toyota 4Runner and Land Cruiser, 2018 Avalon, Corolla, 2014 FJ Cruiser, 2017 Sienna and Lexus 2018 ES 350, 2018-2019 GS 300, 2013-2014 GS350, 2014-2015 GX 460, IS 350 and LX 570, 2014 IS F, 2018-2019 IS 350, LC 500H and LS 500H, 2013-2015 LS 460, 2015 NX 200T and RC350, 2017 RC 200T and RX 350. Toyota also removed the 2018-2019 Toyota 4Runner and Land Cruiser and 2018-2019 Lexus GX 460 and LX 570 and 2019 NX300 from inclusion in this recall. On March 19, 2020, Toyota expanded the recall to include 2015 Lexus GS350 vehicles. The low-pressure fuel pump inside the fuel tank may fail.

Consequence: If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.

Remedy: Toyota will notify owners, and dealers will replace the fuel pump, free of charge. The recall began May 4, 2020. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are 20TB02 and 20TA02 for Toyota vehicles and 20LB01 and 20LA01 for Lexus vehicles.