2015 Lexus GS 350: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
15 owner complaints analyzed
1 distinct recall campaigns
53,000 mi median reported failure mileage
Scope: 2015 model year. Data snapshot: . 11 complaints include usable failure mileage.
Most common problems
Steering is the most frequently named component, appearing in 4 of 15 complaints (26.7%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Steering behavior | 4 | 26.7% |
| Engine operation | 2 | 13.3% |
| Braking behavior | 2 | 13.3% |
| Electrical and battery issues | 1 | 6.7% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Steering | 4 |
| Electrical System | 3 |
| Unknown Or Other | 3 |
| Service Brakes | 2 |
| Structure:Body | 2 |
| Electronic Stability Control (Esc) | 1 |
| Engine | 1 |
| Fuel/Propulsion System | 1 |
Steering: 4; Electrical System: 3; Unknown Or Other: 3; Service Brakes: 2; Structure:Body: 2; Electronic Stability Control (Esc): 1; Engine: 1; Fuel/Propulsion System: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 1 |
| 25,000 to 49,999 | 3 |
| 50,000 to 74,999 | 6 |
| 75,000 to 99,999 | 1 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 1; 25,000 to 49,999: 3; 50,000 to 74,999: 6; 75,000 to 99,999: 1; 100,000 to 149,999: 0; 150,000 and above: 0
50,000 to 74,999 miles has the most reports with usable mileage (6). 4 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2016 | 1 |
| 2017 | 1 |
| 2019 | 3 |
| 2020 | 6 |
| 2021 | 3 |
| 2023 | 1 |
2016: 1; 2017: 1; 2019: 3; 2020: 6; 2021: 3; 2023: 1
Pattern summary
Steering leads the component reports. Steering behavior appears in 4 complaint narratives. Engine operation appears in 2 complaint narratives. Braking behavior appears in 2 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10926360 · 2016-11-16 (November 16, 2016)
THE DRIVER SIDE FRONT TIRE SCRATCHES THE FENDER WHEN TURNING HALF WAY RIGHT. I REPORTED TO THE DEALER, DEALER ALSO SHOWED ME THE SAME MODEL WHICH HAS THE SAME ISSUE, THEN HE SAID HE CAN DO NOTHING WITH THIS, SO THIS IS NORMAL
Owner-reported narrative. 3,400 miles reported. Look up ODI 10926360 at NHTSA ↗
Owner report 10966237 · 2017-03-16 (March 16, 2017)
BRAKES AND ROTOR WEAR OUT AT 28000 DRIVING MOSTLY FREEWAY
Owner-reported narrative. Look up ODI 10966237 at NHTSA ↗
Owner report 11164360 · 2019-01-01 (January 1, 2019)
I WAS DRIVING TO WORK TUESDAY MORNING ON NEW YEARS DAY AT 8:45 AM 1/1/2019. AS I WAS DRIVING DOWN THE RD, (NO OTHER CARS WHERE ON THE RD AT THE MOMENT) I HEARD A CRACKING SOUND, THEN NEXT THING I KNOW MY SUNROOF EXPLODED CAUSING ME TO SWERVE INTO THE OPPOSITE LANE OF TRAFFIC! I PULLED OVER AND GOT OUT OF MY CAR AND SURE ENOUGH MY SUNROOF WAS EXPLODED !!! WITH MY LUCK ITS NEW YEARS DAY AND NO ONE IS OPEN TO FIX IT, AND I LIVE IN RAINY WASHINGTON STATE.
Owner-reported narrative. 64,285 miles reported. Look up ODI 11164360 at NHTSA ↗
Owner report 11209486 · 2019-05-23 (May 23, 2019)
STEERING WHEEL "LOCKS" UNDER CERTAIN CONDITIONS AND MUST BE JERKED TO HAVE THE STEERING WORK PROPERLY. JERKING STEERING WHEEL CAUSES CAR TO SWERVE CAUSING DANGEROUS SITUATION. CONDITIONS: (1) CAR HAS BEEN SITTING IN WARM SUN FOR HOURS, (2) CAR IS THEN DRIVEN ON SMOOTH HIGHWAY AT SPEEDS OVER 60MPH, (3) THE STEERING WHEEL LOCK OCCURS RANDOMLY ON DIFFERENT HIGHWAY AREAS (NOT SAME PART OF HWY), (4) HAS NOT OCCURRED AT LOW SPEEDS OR IN SMALL AREAS LIKE PARKING LOTS OR NEIGHBORHOODS. CAR: RWD, GS350 LUXURY PACKAGE, NO LANE KEEPING ASSIST ON THE VEH…
Owner-reported narrative. 36,800 miles reported. Look up ODI 11209486 at NHTSA ↗
Owner report 11288938 · 2019-12-13 (December 13, 2019)
2015 LEXUS GS-350 F-SPORT. 71,348 MILES THE AUDIO AND ENTERTAINMENT SYSTEM IN THE DASH BOARD. ALL RADIO SPECKERS AND SOUND EFFECTS FEED BACK TONES. THIS HAS HAPPENED WHILE "STATIONARY, IN MOTION, CITY STREET, AND HIGHWAY. THE AUDIO RADIO, SAT, CD OR BLUETOOTH AND NAVIGATION ON-SCREEN FEEDBACK TONES DISAPPEAR. OPTIONS TO ADJUST BASS,TREBLE OR ECT IS GREYED OUT AND LOST. THE POINT PAD ALSO LOOSES SOUND FEEBACK. THIS HAS HAPPEND NOW TWICE THIS YEAR. CHECKED ALL FUSES AND THEY ARE GOOD. UNPLUGGED AMP IN TRUNCK AND WORKED THE 3RD TIME BUT…
Owner-reported narrative. 71,000 miles reported. Look up ODI 11288938 at NHTSA ↗
Owner report 11301742 · 2020-01-24 (January 24, 2020)
TO WHOM IT MAY CONCERN: GREETINGS, THIS MESSAGE IS BEING SENT ON THE BEHALF OF CHERYL [XXX] & RAYMOND [XXX] 2015 LEXUS GS350 [XXX] SUBJECT: ANOTHER ELECTRICAL ISSUE AGAIN: ISSUE: BACK SEAT ARM REST IGNITED: REAR ARM REST IGNITED AND BURNED THROUGH THE LEATHER LEAVING A BLACK BURNT MARK. WE ARE EXTREMELY CONCERNED ABOUT THIS VEHICLE. THIS IS THE SECOND ELECTRICAL ISSUE THAT WE HAVE EXPERIENCED AND COULD HAVE CAUSED A FIRE WHILE WE WERE DRIVING. WE HAVE PROVIDED A FEW PICTURES BELOW FOR YOUR REVIEW. WE LOOK FORWARD TO HEARING FR…
Owner-reported narrative. 52,300 miles reported. Look up ODI 11301742 at NHTSA ↗
Owner report 11309431 · 2020-02-15 (February 15, 2020)
TO WHOM IT MAY CONCERN; GREETINGS, IT IS WITH EXTREME DISAPPOINTMENT, FRUSTRATION AND TRAUMA THAT WE NOTIFY YOU OF A THIRD BURN IN OUR CAR. ON FRIDAY, 14 FEBRUARY WE EXPERIENCED A 2ND SMOKE AND BURN STAIN ON THE ARM REST IN THE REAR. YET AGAIN THE CAR WAS IN MOTION, TIME WAS APPROXIMATELY 3:30P, WE HAD 4:30P DINNER RESERVATIONS. AS SUGGESTED DURING OUR LAST VISIT MONDAY, 20 JANUARY A POSSIBLE REFLECTION FROM SOMETHING IN THE CAR COULD HAVE STARTED THE SMOKE AND BURN. WE ARE BAFFLED, TRAUMATIZED AND EXTREMELY CONCERNED ABOUT THESE…
Owner-reported narrative. 53,250 miles reported. Look up ODI 11309431 at NHTSA ↗
Owner report 11315627 · 2020-03-02 (March 2, 2020)
TL* THE CONTACT OWNS A 2015 LEXUS GS350. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, THE CONTACT HEARD A POPPING SOUND FOLLOWED BY A CRACKING SOUND COMING FROM THE SUNROOF. THE VEHICLE WAS TAKEN TO MAGNUSSEN LEXUS OF FREMONT (5600 CUSHING PKWY, FREMONT, CA 94538) WHERE THE VEHICLE WAS INSPECTED. THE INVESTIGATION CAME BACK WITH AN INCONCLUSIVE RESULT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS ALSO NOTIFIED OF THE FAILURE AND PROVIDED NO FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 83,000.
Owner-reported narrative. 83,000 miles reported. Look up ODI 11315627 at NHTSA ↗
Recall history
1 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
20V012000 · Fuel System, Gasoline:Delivery:Fuel Pump
Reported: 2020-01-13 (January 13, 2020)
Toyota Motor Engineering & Manufacturing (Toyota) recalled certain 2018-2019 4Runner, Highlander, Camry, Land Cruiser, Sequoia, Sienna, Tacoma and Tundra, and Lexus RC 300, RC 350, GS 350, GX 460, IS 300, LC 500, LS 500, LX 570, RX 350L, and 2019 Toyota Avalon and Corolla, and certain Lexus NX 300, and ES 350 vehicles on January 13, 2020. On March 4, 2020, Toyota expanded the recall to include certain 2014-2015 Toyota 4Runner and Land Cruiser, 2018 Avalon, Corolla, 2014 FJ Cruiser, 2017 Sienna and Lexus 2018 ES 350, 2018-2019 GS 300, 2013-2014 GS350, 2014-2015 GX 460, IS 350 and LX 570, 2014 IS F, 2018-2019 IS 350, LC 500H and LS 500H, 2013-2015 LS 460, 2015 NX 200T and RC350, 2017 RC 200T and RX 350. Toyota also removed the 2018-2019 Toyota 4Runner and Land Cruiser and 2018-2019 Lexus GX 460 and LX 570 and 2019 NX300 from inclusion in this recall. On March 19, 2020, Toyota expanded the recall to include 2015 Lexus GS350 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Consequence: If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.
Remedy: Toyota will notify owners, and dealers will replace the fuel pump, free of charge. The recall began May 4, 2020. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are 20TB02 and 20TA02 for Toyota vehicles and 20LB01 and 20LA01 for Lexus vehicles.
NHTSA campaign record ↗