2007 Keystone COUGAR: complaints, problems and recalls

5TH WHEEL TRAILER IS APPROX. 350 LBS OVERWEIGHT (UVW). THE UVW OF THE TRAILER ACCORDING TO THE STICKER POSTED IN THE TRAILER SHOULD BE 6,050. WHEN BROUGHT TO 2 PUBLIC SCALES, THE WEIGHT WAS 6,600 LBS AND 6,460 LBS WHICH IF LOADED TO THE CCC, WOULD OVERLOAD THE VEHICLE CAUSING INSTABILITY. HAVE BEEN IN CONTACT WITH KEYSTONE RV. BUT THEY HAVE STOPPED RESPONDING. THANKS, MARK . *NM

Owner-reported narrative. Look up ODI 10170301 at NHTSA ↗

TL*THE CONTACT OWNS A 2007 KEYSTONE COUGAR RV. THE CONTACT STATED THAT THERE WAS A HORRIBLE SMELL SIMILAR TO GASOLINE FUMES IN THE VEHICLE, WHICH BURNED HER EYES AND NOSE. THE SMELL WORSENED IN HOT WEATHER. HER DAUGHTER HAD TO RUN OUT OF THE VEHICLE BECAUSE HER EYES WERE BURNING. THE CONTACT NOTIFIED KEYSTONE AND THEY STATED THAT IT WAS NORMAL FOR A NEW CAMPER. THIS IS NOT HER FIRST NEW CAMPER AND SHE STATED THAT SHE HAS NEVER BEFORE EXPERIENCED THESE FUMES. *UPDATED 12/12/07 *BF THE CONSUMER ALSO STATED THE TIRES WERE CRACKING WITHI…

Owner-reported narrative. Look up ODI 10197316 at NHTSA ↗

TL*THE CONTACT OWNS A 2007 KEYSTONE COUGAR TRAILER WITH MILESTAR ST 225/75D-15 TIRES. HE NOTICED GOLF-BALL SIZED BUBBLES ON THE SIDEWALLS OF THE TIRES. THE CONTACT STATED THAT HIS TIRES WERE REPLACED. UPDATED 02-01-08. *KB THE CONSUMER STATED THE TIRES HAD VERY WEAK SIDEWALLS.

Owner-reported narrative. 350 miles reported. Look up ODI 10198777 at NHTSA ↗

WE BOUGHT A 07 COUGAR KEYSTONE TRAVEL TRAILER. THIS PURCHASE TOOK PLACE AT THE END OF FEB. ON MARCH 5 WE TOOK OUR NEW TRAILER OUT ON OUR FIRST TRIP TO LAS VEGAS NEVADA FOR A 3 DAY NASCAR WEEKEND. WE ARRIVED AT OUR CAMPSITE AND WENT TO SET UP. WE DISCOVERED THAT WE HAD A BALD TIRE ON THE REAR DRIVERS SIDE, 3 OTHER TIRES WERE WORN, THE BACK AXLE WAS BENT. WE IMMEDIATELY CALL FOLLEY'S WHERE WE BOUGHT IT FROM AND THEN WENT TO FIND A PLACE TO GET IT FIXED. WE SPENT MANY HOURS AND DAYS ON THE PHONE WITH KEYSTONE RV COMPANY AND TRAVELING FROM ONE …

Owner-reported narrative. Look up ODI 10199731 at NHTSA ↗

DOMETIC RECALL ON RV REFRIGERATORS. *TR

Owner-reported narrative. Look up ODI 10251966 at NHTSA ↗

WHILE PULLING MY 5THWHEEL TRAILER EXPERIENCED A VERY RAPID BLOW-OUT OF R/H REAR TIRE. AND EXTREME DAMAGE TO THE TRAILER, THE TIRES WERE POWERKING TOWMAX ST225/75R15 TIRES THE MANUFACTURE IS GPX INTERNATIONAL TIRE CORP, TWO INDEPENDENT TIRE DEALERS CONFIRMED IT WAS A DEFECT, AND NOT CAUSED BY LOW TIRE PRESSURE CONDITION AND THERE WAS A QUARTER SIZE HOLE IN THE UPPER TREAD AREA.WITH NO SIGN OF SIDE WALL FAILURE. I'M ALSO A AIRCRAFT MECHANIC AND KNOW IT WAS NOT A LACK OF MAINTENANCE ON MY PART,I CAN ACTUALLY BE ACCUSED OF OVER MAINTENANCE OF MY …

Owner-reported narrative. 9,000 miles reported. Look up ODI 10287458 at NHTSA ↗

VERY VIOLENT TIRE BLOWOUT ON TRAILER----THIS IS THE SECOND TIRE BLOWOUT UNDER SIMILAR CIRCUMSTANCES IN LESS THEN 3 MONTHS. BOTH TIMES WE WERE NOT OVERLOADED AND TIRE PRESSURES WERE 73 TO 75 LBS ON THE FIRST ONE AND 80LBS ON THE SECOND BLOWOUT. ( I HAVE PICTURES IF YOU WANT THEM). *TR

Owner-reported narrative. Look up ODI 10365245 at NHTSA ↗

EXPERIENCED RAPID LOSS OF AIR PRESSURE ON A BF GOODRICH COMMERCIAL T/A LT225/75R16 ALL SEASON LRE TIRE WHILE TRAVELING ON A 4-LANE HIGHWAY. TIRE WAS ONE OF A SET OF 4 INSTALLED ON A 5TH WHEEL. BOTH MYSELF, AS WELL AS THE ROAD SERVICE THAT CAME TO MY AID, THOUGHT THE PROBLEM WAS CAUSED BY APPARENT TREAD SEPARATION. THE TIRE WAS LESS THAN 3 YEARS OLD AND HAD AROUND 16000 MILES ON IT. I RETURNED THE FAULTY TIRE TO MICHELIN FOR INSPECTION. THEIR REPORT CONCLUDED THAT THEY COULD NOT FIND THE EXACT CAUSE OF FAILURE. SPECIFICALLY, THEIR REPORT STATED …

Owner-reported narrative. 16,000 miles reported. Look up ODI 10468014 at NHTSA ↗

Reported: 2006-07-14 (July 14, 2006)

CERTAIN FIFTH WHEEL TRAILERS MAY HAVE BEEN MANUFACTURED WITH AXLE SPRINGS THAT WERE RATED FOR 4400 LBS. PER AXLE INSTEAD OF 52OO LBS.

Consequence: THE AXLE SPRINGS MAY FAIL DUE TO BEING OVERLOADED IF THE VEHICLE IS LOADED BEYOND THE CAPACITY OF THE SPRINGS.

Remedy: DEALERS WILL INSPECT AND REPLACE THE AXLE SPRING WITH SPRINGS RATED AT 5200 LBS. PER AXLE FREE OF CHARGE. THE RECALL BEGAN ON JULY 10, 2006. OWNERS MAY CONTACT KEYSTONE AT 1-866-425-4369.

Reported: 2006-08-18 (August 18, 2006)

ON CERTAIN FIFTH WHEEL TRAILERS, THE FURNACE AIR INTAKE WAS INCORRECTLY INSTALLED. THE AIR INTAKE MAY DRAW AIR FROM INSIDE THE UNIT (INSTEAD OF FRESH OUTSIDE AIR) WHICH CAN CAUSE IMPROPER GAS/AIR MIXTURE AND INEFFICIENT COMBUSTION. ALSO, IF THE TRANSITION TUBE HITS THE FURNACE AIR INTAKE TUBE END TO END, INSTEAD OF OVERLAPPING, THE PRESSURE CAN PUSH THE FURNACE INTAKE TUBE INTO THE BLOWER HOUSING/WHEEL.

Consequence: SOOT CAN ACCUMULATE ON THE OUTSIDE OF THE UNIT AT THE FURNACE EXHAUST VENT AND THE BLOWER HOUSING/WHEEL COULD BIND CAUSING RUBBING AND POSSIBLE FAILURE.

Remedy: DEALERS WILL INSPECT AND VERIFY THE TRANSITION PIPE IS INSTALLED CORRECTLY AND REPAIR IF NECESSARY. THE RECALL BEGAN ON SEPTEMBER 14, 2006. OWNERS MAY CONTACT KEYSTONE RV AT 1-866-425-4369.

Reported: 2006-09-12 (September 12, 2006)

ON CERTAIN FIFTH WHEEL AND TRAVEL TRAILERS, THE AXLE SPRING SHACKLE NUTS MAY NOT HAVE BEEN PROPERLY TIGHTENED.

Consequence: IF THE NUTS ARE NOT TIGHTENED CORRECTLY, THE SUSPENSION BOLTS COULD LOOSEN AND COME OFF WHILE DRIVING WHICH COULD LEAD TO POOR VEHICLE HANDLING INCREASING THE RISK OF A CRASH.

Remedy: DEALERS WILL INSPECT THE SHACKLE NUT TORQUE AND CORRECT IT, IF NECESSARY, FREE OF CHARGE. THE RECALL BEGAN ON SEPTEMBER 14, 2006. OWNERS MAY CONTACT KEYSTONE RV AT 1-866-425-4369.

Reported: 2008-07-17 (July 17, 2008)

KEYSTONE IS RECALLING 161,250 MY 2004-2007 FIFTH WHEEL AND TRAVEL TRAILERS EQUIPPED WITH A TWO-DOOR REFRIGERATOR MANUFACTURED BY THE DOMETIC CORPORATION. THE REFRIGERATOR MAY HAVE A DEFECT IN THE BOILER TUBE. PRESSURIZED COOLANT SOLUTION COULD BE RELEASED INTO AN AREA WHERE AN IGNITION SOURCE (GAS FLAME) IS PRESENT.

Consequence: IF THIS SOLUTION IS EXPOSED TO AN IGNITION SOURCE UNDER CERTAIN SPECIFIC CIRCUMSTANCES, IT CAN RESULT IN A VEHICLE FIRE.

Remedy: KEYSTONE IS WORKING WITH DOMETIC TO REPAIR THESE REFRIGERATORS (PLEASE SEE 08E032). DOMETIC WILL REPAIR THESE REFRIGERATORS BY INSTALLING A SECONDARY BURN HOUSING, A THERMAL FUSE, AND A MELT FUSE FREE OF CHARGE. DOMETIC HAS RETAINED STERICYCLE INC. TO MANAGE THIS CAMPAIGN. STERICYCLE WILL ASSIST THE OWNER IN LOCATING DEALERSHIPS OR SERVICE CENTERS AND WILL PROVIDE ASSISTANCE WITH SCHEDULING OF APPOINTMENTS. OWNERS MAY CONTACT DOMETIC/STERICYCLE AT 1-888-446-5157 OR KEYSTONE AT 1-866-425-4369.

Reported: 2011-11-22 (November 22, 2011)

KEYSTONE IS RECALLING CERTAIN MODEL YEAR 2007-2009 COUGAR FIFTH WHEEL TRAILERS MANUFACTURED FROM MAY 12, 2006, THROUGH FEBRUARY 12, 2009, FOR INCORRECT INFORMATION ON THE FEDERAL IDENTIFICATION TAG AND TIRE AND LOADING INFORMATION LABEL. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF PART 567, "CERTIFICATION." THE SUBJECT VEHICLES WERE MANUFACTURED WITH A LABEL THAT LISTS THE MAXIMUM TIRE PRESSURE OF 80PSI INSTEAD OF THE CORRECT MAXIMUM PRESSURE OF 65PSI.

Consequence: OVERINFLATING TIRES INCREASES THE RISK OF TIRE FAILURE AND PROPERTY DAMAGE.

Remedy: KEYSTONE WILL MAIL TO CONSUMERS THE CORRECTED LABEL OR THE CUSTOMER WILL HAVE THE OPTION FOR DEALERS TO INSTALL THE LABEL FREE OF CHARGE. THE SAFETY RECALL BEGAN ON FEBRUARY 19, 2012. OWNERS MAY CONTACT KEYSTONE CUSTOMER SERVICE AT 1-866-425-4369.

Reported: 2017-11-22 (November 22, 2017)

Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Consequence: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Remedy: Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.