2006 Keystone COUGAR: complaints, problems and recalls

TREAD PEELED THE TIRE ON MY 5TH WHEEL CAMPER WITH LESS THAN 1,000 MILES ON IT. THE TIRE IS A MISSION ST235/80R16 LOAD RANGE E MANUFACTURED IN THE 33RD WEEK OF '05. THE TIRE NEVER ACTUALLY WENT FLAT (I PULLED OVER IMMEDIATELY AND CHANGED IT.) THE FAILURE CAUSED SIGNIFICANT DAMAGE TO MY CAMPER. I WAS TRAVELING 65 MPH IN A POSTED 70 MPH. CALLED TIRECO AT [phone removed] AND THEY'RE SENDING ME FIVE NEW TIRES AND A CLAIM FORM TO GET THE DAMAGE TO MY CAMPER REPAIRED. *NM

Owner-reported narrative. Look up ODI 10165004 at NHTSA ↗

DT*: THE CONTACT STATED THE TRAVEL TRAILER HAD A FORMALDEHYDE SMELL COMING FROM THE CONSTRUCTION MATERIAL. THE FORMALDEHYDE CAUSED THE CONTACT TO BE SICK FOR ONE WEEK AND THE EPA STATED THAT FORMALDEHYDE COULD CAUSE CANCER AND RESPIRATORY PROBLEMS. THE DEALER DETERMINED THAT THE TRAILER HAD THIS PROBLEM, BUT COULD NOT DO ANYTHING ABOUT IT AND THE ODOR WOULD GO AWAY IN TWO YEARS. THE MANUFACTURER DENIED THE CLAIM.*AK UPDATED 10/31/2006 - THE CAMPER WAS TESTED AND IT WAS DETERMINED THAT THE VAPOR WAS ABOVE THE EPA'S RECOMMENDED EXPOSURE . T…

Owner-reported narrative. Look up ODI 10165973 at NHTSA ↗

WAITING ON DOMETIC REPAIR APPROVAL, HAS BEEN SINCE JULY 14,2008 FIRST TIME I CALLED. CALLED ON JULY 21, 2008 AND AGAIN ON JULY 22, 2008 TRYING TO FIND OUT WHEN WE ARE GOING TO BE APPROVED FOR REPAIR SERVICE AT OUR CAMPSITE FOR OUR DOMETIC REFRIGERATOR. NEED REFRIGERATOR RUNNING TO KEEP MEDICATION THAT IS NEEDED COLD. THANK YOU FOR YOUR TIME. *TR

Owner-reported narrative. Look up ODI 10235312 at NHTSA ↗

2006 KEYSTONE COUGAR FIFTH WHEEL WITH DOMETIC REFRIGERATOR PROBLEM. *NJ WHEN THE CONSUMER INSPECTED THE REFRIGERATOR, HE DISCOVERED A YELLOW RESIDUE AT THE REAR OF THE UNIT. THE CONSUMER WAS INFORMED BY CUSTOMER SERVICE THEY WOULD ONLY PAY TO HAVE A KIT INSTALLED, NOT TO REPAIR THE REFRIGERATOR. *JB

Owner-reported narrative. Look up ODI 10260150 at NHTSA ↗

TL* THE CONTACT OWNS A 2006 KEYSTONE COUGAR FIFTH WHEEL. THE CONTACT STATED THAT THE BOLTS THAT HOLD THE FRESHWATER TANK PUNCTURE THROUGH. THE TRAILER WAS TAKEN TO THE DEALER WHO VERIFIED THAT THE BOLTS PUNCTURED HOLES IN THE TANK AND AS A RESULT, THE TANK NEEDED TO BE REPLACED. THE MANUFACTURER MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE FAILURE MILEAGE WAS UNKNOWN.

Owner-reported narrative. Look up ODI 10475681 at NHTSA ↗

TL* THE CONTACT OWNS A 2006 KEYSTONE COUGAR 314 EFS RV. THE CONTACT STATED THAT THE FRONT END COLLAPSED WHILE DRIVING 60 MPH. THE VEHICLE WAS TAKEN TO SOUTH COUNTRY RV REPAIR [phone removed]) WHERE IT WAS DIAGNOSED THAT THE FRONT FRAME AND KINGPIN SEPARATED DUE TO POOR METAL AND WELDING. THE RV WAS REPAIRED AND THE FRAME AND KINGPIN WERE REPLACED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN.

Owner-reported narrative. Look up ODI 11003299 at NHTSA ↗

Reported: 2005-09-23 (September 23, 2005)

ON CERTAIN TRAVEL TRAILERS AND FIFTH WHEEL RECREATIONAL VEHICLES EQUIPPED WITH TREDIT 16" CHROME WHEELS, THE RIMS MAY HAVE POOR WELD QUALITY AND INSUFFICIENT PRESS FIT BETWEEN THE WHEEL RIM AND DISC.

Consequence: THE CENTER OF THE WHEEL COULD SEPARATE FROM THE RIM. THE WHEEL MAY WOBBLE AND CAUSE A VIBRATION OR THE MOUNTED TIRE COULD LOSE AIR CAUSING THE TIRE TO GO FLAT, RESULTING IN A LOSS OF CONTROL OF THE VEHICLE AND INCREASING THE RISK OF A CRASH.

Remedy: KEYSTONE IS WORKING WITH TREDIT TIRE TO NOTIFY OWNERS AND HAVE THE WHEELS REPLACED. THE RECALL BEGAN ON FEBRUARY 15, 2006. OWNERS MAY CONTACT KEYSTONE AT 866-425-4369.

Reported: 2006-05-02 (May 2, 2006)

CERTAIN TRAVEL AND FIFTH WHEEL TRAILERS MAY HAVE A DEFICIENT AXLE WELD JOINT BETWEEN THE AXLE TUBE AND SPINDLE.

Consequence: THE SPINDLE WILL SEPARATE FROM THE AXLE TUBE AND THE WHEEL AND HUB ASSEMBLY WILL COME OFF THE VEHICLE WHICH COULD RESULT IN A CRASH WITHOUT PRIOR WARNING.

Remedy: DEALERS WILL REPLACE THESE AXLES. THE RECALL BEGAN ON APRIL 27, 2006. OWNERS MAY CONTACT KEYSTONE AT 1-866-425-4369.

Reported: 2008-07-17 (July 17, 2008)

KEYSTONE IS RECALLING 161,250 MY 2004-2007 FIFTH WHEEL AND TRAVEL TRAILERS EQUIPPED WITH A TWO-DOOR REFRIGERATOR MANUFACTURED BY THE DOMETIC CORPORATION. THE REFRIGERATOR MAY HAVE A DEFECT IN THE BOILER TUBE. PRESSURIZED COOLANT SOLUTION COULD BE RELEASED INTO AN AREA WHERE AN IGNITION SOURCE (GAS FLAME) IS PRESENT.

Consequence: IF THIS SOLUTION IS EXPOSED TO AN IGNITION SOURCE UNDER CERTAIN SPECIFIC CIRCUMSTANCES, IT CAN RESULT IN A VEHICLE FIRE.

Remedy: KEYSTONE IS WORKING WITH DOMETIC TO REPAIR THESE REFRIGERATORS (PLEASE SEE 08E032). DOMETIC WILL REPAIR THESE REFRIGERATORS BY INSTALLING A SECONDARY BURN HOUSING, A THERMAL FUSE, AND A MELT FUSE FREE OF CHARGE. DOMETIC HAS RETAINED STERICYCLE INC. TO MANAGE THIS CAMPAIGN. STERICYCLE WILL ASSIST THE OWNER IN LOCATING DEALERSHIPS OR SERVICE CENTERS AND WILL PROVIDE ASSISTANCE WITH SCHEDULING OF APPOINTMENTS. OWNERS MAY CONTACT DOMETIC/STERICYCLE AT 1-888-446-5157 OR KEYSTONE AT 1-866-425-4369.

Reported: 2017-11-22 (November 22, 2017)

Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Consequence: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Remedy: Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.