2008 Keystone COUGAR: complaints, problems and recalls

TL*THE CONTACT OWNS A 2008 KEYSTONE COUGAR. WHILE DRIVING AT AN UNKNOWN SPEED, THE BRAKES FAILED. THE CONTACT EXAMINED THE VEHICLE AND NOTICED THAT THE BRAKE WIRE WAS PINCHED BY THE DUMP VALVE SHAFTS. THE DEALER STATED THAT THE BRAKE WIRES NEEDED TO BE REPLACED AND SECURED. THE FAILURE MILEAGE WAS 10,000.UPDATE 09/10/08 *CW THE CONSUMER STATED THE WIRES WERE LAYING LOOSE AND NOT SECURED IN THE AREA OF THE DUMP VALVES. UPDATED 09/16/08. *JB

Owner-reported narrative. 10,000 miles reported. Look up ODI 10238925 at NHTSA ↗

WE CURRENTLY OWN A 2008 29 SAB KEYSTONE COUGAR 5TH WHEEL TRAVEL TRAILER. KEYSTONE ISN'T RECOGNIZING A HEATING SYSTEM PROBLEM WITHIN OUR UNIT, SUBURBAN SF-30F MODEL FURNACE. I DON'T BELIEVE THE PROBLEM IS WITHIN THE FURNACE, YET. HISTORY IS FOLLOWING: FRONT FLOOR REGISTERS PRODUCE 20 TO 0 CFMS, BACK RV REGISTERS PRODUCE 80 TO OVER 150 CFMS. TEMPERATURE DIFFERENCE ARE UNSAFE, WITH THERMOSTAT PLACEMENT AT THE FRONT OF THE RV. IT COULD BE A DUCTING PROBLEM WITHIN THE UNIT OR PROBLEM WITH THE FURNACE ITSELF. OUR DEALER, A LOCAL HVAC COMPANY AS W…

Owner-reported narrative. 4,500 miles reported. Look up ODI 10256680 at NHTSA ↗

TL*THE CONTACT OWNS A 2009 (NA) KEYSTONE COUGAR RECREATIONAL TRAILER. THE CONTACT STATED THAT THE CAMPER HEATING SYSTEM IN THE REAR OF THE CAMPER WAS SO HOT THAT BLISTERS FORMED ON THE BOTTOM OF HER FEET. SHE STATED THAT HEAT DOES NOT TRAVEL TO THE FRONT OF THE CAMPER. THE CAMPER LEAKS BECAUSE THE HOLES FOR THE DRAIN WERE INSTALLED IMPROPERLY. THE SPARE TIRE MOUNT IN THE REAR WAS ALSO DEFECTIVE. THE CONTACT FEELS THAT THE CAMPER IS VERY UNSAFE DUE TO THE LEAKS AND THE HEATING SYSTEM. SHE CALLED KEYSTONE, BUT THEY WERE NOT HELPFUL. SHE BE…

Owner-reported narrative. Look up ODI 10263063 at NHTSA ↗

TL*THE CONTACT OWNS A 2008 KEYSTONE COUGAR FIFTH WHEEL. WHILE DRIVING 55 MPH, THE TWO PASSENGER SIDE TIRES BLEW OUT. THE CONTACT BELIEVES THAT THE WEIGHT OF THE FIFTH WHEEL CAUSED THE TIRES TO FAIL. HE STATED THAT THE MANUFACTURER PUT CHEAP WHEELS ON THE VEHICLE IN ORDER TO SAVE MONEY. THE FAILURE MILEAGE WAS NOT APPLICABLE. UPDATED 08/31/09 *BF THE BRAKES ON THE RV WERE EXTREMELY LOUD EVERYTIME THEY WERE APPLIED. UPDATED 09/09/09. JB

Owner-reported narrative. 5,000 miles reported. Look up ODI 10277504 at NHTSA ↗

TL* THE CONTACT OWNS A 2008 KEYSTONE COUGAR FIFTH WHEEL RV TRAILER. THE CONTACT WAS DRIVING A 2007 DODGE RAM 2500 AT 60 MPH WHILE TOWING THE TRAILER. THE CONTACT WAS INVOLVED IN A CRASH AND BOTH THE VEHICLE AND THE TRAILER ROLLED OVER INTO A DITCH. BOTH VEHICLES WERE DESTROYED. THE CONTACT STATED THAT THE DESIGN OF THE HITCH PIN BOX ALLOWED THE TRAILER TO BE DISCONNECTED FROM THE VEHICLE. THE CONTACT WAS UNAWARE IF THE HITCH PIN WAS THE CAUSE OF THE CRASH. HE STATED THAT TWO SEMI TRUCKS DROVE PAST HIM AT VERY HIGH SPEED, SPEED CAUSING THE TRAIL…

Owner-reported narrative. 4,999 miles reported. Look up ODI 10370563 at NHTSA ↗

I OWN A 2008 COUGAR 5TH WHEEL RV MADE BY KEYSTONE RV IN INDIANA. AFTER A TRIP TO TEXAS AND ONLY PUTTING ON 5000 MILES I NOTICED THAT THE TIRES WERE SPLITTING IN THE TREADS. I NEVER THOUGHT ABOUT CHECKING TIRE QUALITY WHEN I BOUGHT THIS TIRE BUT IT TURNS OUT THAT KEYSTONE OCCASIONALLY SLIPS ON CHEAP BIAS PLY TIRES RATHER THAN RADIALS. THESE TIRES WERE REPLACED AGAIN WITH BIAS PLYS HOWEVER A YEAR LATER THEY STARTED CUPPING AND WEARING UNEVENLY. I HAVE NOW REPLACED THESE TIRES AT MY COST WITH GOOD YEAR RADIALS. THE BOTTOM LINE HERE IS THAT KEYSTON…

Owner-reported narrative. 5,000 miles reported. Look up ODI 10376520 at NHTSA ↗

TL* THE CONTACT OWNS A 2008 KEYSTONE COUGAR WITH DURO H7A-15ST TIRES, SIZE 225/75R15(N/A). THE CONTACT STATED FOUND FRACTURES IN THE SIDE WALL OF ALL FOUR TIRES AND CONTACTED THE MANUFACTURER. THE MANUFACTURER REPLACED THE TIRES BUT THE CONTACT NOTICED FRACTURES ON THE REPLACEMENT TIRES AS WELL. THE MANUFACTURER ADVISED THAT THE REPLACEMENT TIRES WERE NOT UNDER WARRANTY SO THERE WAS NOTHING THEY CAN DO TO ASSIST. THE FAILURE MILEAGE WAS 1,000.

Owner-reported narrative. 1,000 miles reported. Look up ODI 10422818 at NHTSA ↗

TL* THE CONTACT OWNS A 2008 KEYSTONE COUGAR RV EQUIPPED WITH DURO TIRES, SIZE 225/75/D15. THE CONTACT STATED THAT THE VEHICLE WAS PARKED WHEN HE NOTICED THAT ALL OF THE TIRES WERE DRY ROTTED. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. AN AUTHORIZED DEALER WAS NOTIFIED, BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 3,000.

Owner-reported narrative. 3,000 miles reported. Look up ODI 10427249 at NHTSA ↗

Reported: 2010-02-25 (February 25, 2010)

KEYSTONE IS RECALLING CERTAIN MODEL YEAR 2008-2010 COUGAR AND LAREDO TRAILERS AND FIFTH WHEEL VEHICLES. THESE VEHICLES HAVE EXPERIENCED A LIMITED NUMBER OF FAILURES WITH ITS SPARE TIRE CARRIERS IN PARTICULAR, THE SPARE TIRE CARRIERS, WHEN COMBINED WITH A 16" SPARE TIRE AND WHEN INSTALLED ON THE BUMPER OF A SLIDE OUT BIKE/STORAGE RACK, MAY BREAK OR CRACK AFTER TIME CAUSING THE SPARE TIRE TO FALL OFF.

Consequence: IF THE TIRE CARRIER FAILS CAUSING THE TIRE TO COME LOOSE, THERE IS AN INCREASED RISK OF PERSONAL INJURY AND PROPERTY DAMAGE.

Remedy: THE REMEDY IS TO REPLACE THE SPARE TIRE CARRIER WITH A NEW SPARE TIRE CARRIER FREE OF CHARGE. THE SAFETY RECALL BEGAN ONMARCH 8, 2010. OWNERS MAY CONTACT KEYSTONE AT 1-866-425-4369.

Reported: 2011-11-22 (November 22, 2011)

KEYSTONE IS RECALLING CERTAIN MODEL YEAR 2007-2009 COUGAR FIFTH WHEEL TRAILERS MANUFACTURED FROM MAY 12, 2006, THROUGH FEBRUARY 12, 2009, FOR INCORRECT INFORMATION ON THE FEDERAL IDENTIFICATION TAG AND TIRE AND LOADING INFORMATION LABEL. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF PART 567, "CERTIFICATION." THE SUBJECT VEHICLES WERE MANUFACTURED WITH A LABEL THAT LISTS THE MAXIMUM TIRE PRESSURE OF 80PSI INSTEAD OF THE CORRECT MAXIMUM PRESSURE OF 65PSI.

Consequence: OVERINFLATING TIRES INCREASES THE RISK OF TIRE FAILURE AND PROPERTY DAMAGE.

Remedy: KEYSTONE WILL MAIL TO CONSUMERS THE CORRECTED LABEL OR THE CUSTOMER WILL HAVE THE OPTION FOR DEALERS TO INSTALL THE LABEL FREE OF CHARGE. THE SAFETY RECALL BEGAN ON FEBRUARY 19, 2012. OWNERS MAY CONTACT KEYSTONE CUSTOMER SERVICE AT 1-866-425-4369.

Reported: 2017-11-22 (November 22, 2017)

Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Consequence: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Remedy: Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.