2025 Jeep GRAND CHEROKEE L: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
34 owner complaints analyzed
2 distinct recall campaigns
11,300 mi median reported failure mileage
Scope: 2025 model year. Data snapshot: . 4 complaints include usable failure mileage.
Most common problems
Unknown Or Other is the most frequently named component, appearing in 16 of 34 complaints (47.1%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 11 | 32.4% |
| Transmission and shifting | 8 | 23.5% |
| Electrical and battery issues | 8 | 23.5% |
| Steering behavior | 5 | 14.7% |
| Fuel system concerns | 1 | 2.9% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Unknown Or Other | 16 |
| Electrical System | 12 |
| Power Train | 7 |
| Forward Collision Avoidance: Automatic Emergency Braking | 6 |
| Engine | 5 |
| Forward Collision Avoidance: Warnings | 4 |
| Service Brakes | 4 |
| Fuel/Propulsion System | 3 |
Unknown Or Other: 16; Electrical System: 12; Power Train: 7; Forward Collision Avoidance: Automatic Emergency Braking: 6; Engine: 5; Forward Collision Avoidance: Warnings: 4; Service Brakes: 4; Fuel/Propulsion System: 3
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 4 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 4; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (4). 30 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2025 | 18 |
| 2026 | 16 |
2025: 18; 2026: 16
Pattern summary
Unknown Or Other leads the component reports. Braking behavior appears in 11 complaint narratives. Transmission and shifting appears in 8 complaint narratives. Electrical and battery issues appears in 8 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11644558 · 2025-02-24 (February 24, 2025)
With approximately 8,000 miles on vehicle, it began to buck and decrease speed once hitting the set cruise control speed. Later in the road trip, with 30 miles left until empty the vehicle shut off on the highway. Vehicle would not start and headlights would not illuminate. Roadside assistance provided gas can. Put approximately 5 gallons of gas in vehicle and range increased to 31 miles to empty. Vehicle then started and was able to be driven home.
Owner-reported narrative. Look up ODI 11644558 at NHTSA ↗
Owner report 11651396 · 2025-03-28 (March 28, 2025)
The contact owns a 2025 Jeep Grand Cherokee L. The contact stated that while driving 60 MPH, the accelerator pedal was depressed, and the vehicle failed to respond. There were no warning lights illuminated. On a separate occasion, the contact stated that while the vehicle was driven over 60 MPH, the vehicle made an abnormally loud sound coming from the muffler. The contact merged to the side of the road, turned off the vehicle, and after the engine cooled down, the vehicle functioned properly if the vehicle did not exceed 60 MPH. On another occ…
Owner-reported narrative. 714 miles reported. Look up ODI 11651396 at NHTSA ↗
Owner report 11661078 · 2025-05-14 (May 14, 2025)
We leased this car in April of 2025. When we got the car it had a strong smell like gasoline. The dealer said it would go away in a few days. The smell only got worse, so the dealer picked it up to “clean it” He returned the car 2 days later in which the gas smell was even worse and made me dizzy/nauseous. The dealer took it back for a more involved “cleaning” and it’s been over 2 weeks now. The dealer cannot tell us what’s wrong with the car and why it smells like gasoline, they are stating they are waiting on new parts for the car (such as c…
Owner-reported narrative. Look up ODI 11661078 at NHTSA ↗
Owner report 11670505 · 2025-07-01 (July 1, 2025)
The contact owns a 2025 Jeep Grand Cherokee L. The contact stated while driving 65 MPH, the buttons on the steering wheel failed to operate as intended. The contact stated that while at a gas station, attempting to start the vehicle and depressing the brake pedal, the ABS failure warning light illuminated. The contact stated that a dealer was contacted. The vehicle was towed to the dealer where it was diagnosed and determined that the ABS needed to be replaced. The ABS was replaced, and instrument panel was replaced, and the vehicle was repaire…
Owner-reported narrative. 3,000 miles reported. Look up ODI 11670505 at NHTSA ↗
Owner report 11674629 · 2025-07-18 (July 18, 2025)
Vehicle claims it is supposed to get a combined 22 mpg. However after having it for over three months now. We have yet to get vehicle to get above 17.5 mpg. most of the time it is at 16 on average. This a 3.6 V6 engine. My former 19 Jepp grand Cherokee with a HEMI 5.7 got an average of 19-20mpg. My driving habits have not changed between both vehicles or destinations. No warning lights or messages, no symptoms other than it does smell like it is running rich at times. I have asked the dealership several times about it, and they have said there …
Owner-reported narrative. Look up ODI 11674629 at NHTSA ↗
Owner report 11679471 · 2025-08-08 (August 8, 2025)
While driving on the Belt Parkway towards Coney Island in stop-and-go traffic at approximately 25–35 mph, the vehicle in front slowed and came to a stop. The distance to the vehicle ahead was more than two car lengths. The brake pedal was fully depressed, but the vehicle did not decelerate adequately to come to a complete stop. The driver's record is clear of any car accident All forward collision warning alerts were sounding, but the ABS and automatic emergency braking (AEB) did not activate. There was no tire screech or pulsation from the bra…
Owner-reported narrative. Look up ODI 11679471 at NHTSA ↗
Owner report 11680289 · 2025-08-12 (August 12, 2025)
This complaint is an update to my previous complaint #11679471 submitted on August 8, 2025. Please consider this as additional information to the original case. Since my initial submission: Second Dealership Refusal: I attempted to bring the vehicle to a second authorized Jeep dealership for inspection and diagnosis. They refused any service, stating they would not inspect or repair the vehicle. This is now the second dealership to reject the vehicle after the incident. Obtained Diagnostic Printouts: Despite refusing service, the second deale…
Owner-reported narrative. Look up ODI 11680289 at NHTSA ↗
Owner report 11686986 · 2025-09-12 (September 12, 2025)
The backup camera screen shows a blue screen when the gear is placed in reverse. It is difficult to see pedestrians, or other objects not viewable on the rearview mirror. This has occurred on numerous occasions. I contacted the manufacturer and the manufacturer told me to contact the dealership. I contacted the dealership and took a day off work to bring the vehicle to the dealership, but I was told that they couldn't fix the issue because they did not have a loaner vehicle available. I believe this is a safety issue causing me to backup into s…
Owner-reported narrative. Look up ODI 11686986 at NHTSA ↗
Recall history
2 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
26V328000 · Air Bags: Air Bag/Restraint Control Module:Software
Reported: 2026-05-21 (May 21, 2026)
Chrysler (FCA US, LLC) is recalling certain 2022-2026 Jeep Grand Cherokee and 2023-2025 Jeep Grand Cherokee L vehicles. A software error in the occupant restraint controller module may cause the delayed deployment of the side air bags during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 214, "Side Impact Protection."
Consequence: Delayed air bag deployment during a crash increases the risk of injury.
Remedy: Dealers will update the occupant restraint controller module software, free of charge. Some owner notification letters are expected to be mailed June 18, 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 01D. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov on May 28, 2026.
NHTSA campaign record ↗26V559000 · Tires:Pressure Monitoring And Regulating Systems
Reported: 2026-09-01 (September 1, 2026)
Chrysler (FCA US LLC) is recalling certain 2024-2025 Jeep Wagoneer, 2024-2026 Jeep Grand Cherokee, Jeep Grand Cherokee L, Jeep Grand Cherokee 4XE, Jeep Grand Wagoneer, 2025 Jeep Wagoneer L, 2025-2026 Jeep Grand Wagoneer L, 2026 Jeep Cherokee, and Jeep Grand Wagoneer L PHEV vehicles. Due to a software error, the tire pressure monitoring system may fail to detect low tire pressure and/or fail to illuminate the tire pressure monitoring system (TPMS) warning light as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 138, "Tire Pressure Monitoring System."
Consequence: A TPMS warning light that fails to notify the driver of low tire pressure increases the risk of a crash.
Remedy: Dealers will update the radio frequency hub software, free of charge. Owner notification letters are expected to be mailed beginning September 29, 2026. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 54D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on September 9, 2026.
NHTSA campaign record ↗