2024 Jeep GRAND CHEROKEE L: complaints, problems and recalls

On multiple occasions while driving, vehicle gear blinked from Drive and told me place the vehicle in park. Unable to do so because I was in traffic, vehicle would no longer accelerate and completely stopped. I could not shift to Park and had to turn off the entire car. Once restarted, brake system was engaged and I could not turn it off until I restarted the vehicle again. I have had my children with me and while I haven’t been in an accident yet, it puts us in grave danger.

Owner-reported narrative. Look up ODI 11632933 at NHTSA ↗

This vehicle was purchased brand new Nov.29 2025 on Jan. 20 2025 (mileage - 1232) the vehicle was driven about 48 miles and once arrived the vehicle was placed in Park and turned off as normal. After 90 or so minutes inside came out to start vehicle and it would not start, dash lit up with multiple error messages : "Service Transmission Continue in D don't shift or turn off vehicle until you reach a desired location as you may not be able to shift again" "Service Electronic Stability Control" "Auto Park Disabled" "Vehicle not in Park" every fe…

Owner-reported narrative. Look up ODI 11637427 at NHTSA ↗

The infotainment system at times will blank out black. While it doesn’t last more than a few seconds it does happen often.

Owner-reported narrative. Look up ODI 11643259 at NHTSA ↗

I have had this 2024 Grand Cherokee for barely 4 months and this is the second time I have gotten the notification “Automatic Emergency braking needs servicing” and “Right Lighting needs servicing” the AEB nor forward collision warning works and last time I brought it in they said the right head light was continuously running which is why it needed servicing and here I am 2 weeks later with the exact same issue.

Owner-reported narrative. Look up ODI 11647728 at NHTSA ↗

The contact owns a 2024 Jeep Grand Cherokee L. The contact stated that while driving at an undisclosed speed, there was a loud bang from the rear of the vehicle, prompting the contact to pull to the shoulder of the roadway. The contact observed that the driver's side rear brake light assembly had dethatched from the vehicle. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 12,000.

Owner-reported narrative. 12,000 miles reported. Look up ODI 11647734 at NHTSA ↗

When starting the SUV on a cold morning (1st start ) the engine will make a loud bass sound for a few seconds then disappears at times it will sound like SUV will blow up and it is not coming from the radio because I have the radio off and it doesn't happen at every 1st start

Owner-reported narrative. Look up ODI 11649670 at NHTSA ↗

What component or system failed or malfunctioned, and is it available for inspection upon request? Component: Engine/Powertrain and Electrical System. Availability: Yes, the vehicle is available for inspection. ⸻ 2. How was your safety or the safety of others put at risk? While driving, the vehicle suddenly shut off without warning, causing a loss of power, steering, and braking assistance, creating a serious risk of collision. This could have resulted in a major accident, especially at higher speeds or in traffic. ⸻ 3. Has the problem be…

Owner-reported narrative. Look up ODI 11651379 at NHTSA ↗

The contact owns a 2024 Jeep Grand Cherokee L. The contact stated while operating the vehicle, the air bag warning light and SOS warning light was intermittently displayed. During the failure, the windshield wipers and turn signals became inoperable. The vehicle was taken to the local dealer who replaced the clock spring, but the failure persisted. The vehicle was not yet repaired. The manufacturer was not yet notified of the failure. The failure mileage was 9,500.

Owner-reported narrative. 9,500 miles reported. Look up ODI 11655743 at NHTSA ↗

Reported: 2024-11-19 (November 19, 2024)

Chrysler (FCA US, LLC) is recalling certain 2024 Jeep Grand Cherokee and Grand Cherokee L vehicles. A software error in the instrument panel cluster may cause the speedometer to display the incorrect vehicle speed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Displays and Controls."

Consequence: Driving without knowing the vehicle's actual speed increases the risk of a crash.

Remedy: Dealers will inspect and update the instrument panel cluster software as necessary, free of charge. Owner notification letters were mailed December 3, 2024. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is B8B.

Reported: 2024-11-27 (November 27, 2024)

Chrysler (FCA US, LLC) is recalling certain 2022-2024 Jeep Grand Cherokee and 2021-2024 Jeep Grand Cherokee L vehicles. An improperly secured connector for the front seat side air bags (SAB) may prevent the air bags from deploying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 214, "Side Impact Protection."

Consequence: An air bag that does not deploy during a crash increases the risk of injury.

Remedy: Dealers secured the connector, free of charge. All affected vehicles have been remedied. Owner notification letters were mailed December 17, 2024. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is B3B.

Reported: 2024-12-12 (December 12, 2024)

Chrysler (FCA US, LLC) is recalling certain 2024 Jeep Grand Cherokee and Grand Cherokee L vehicles. The radiator crossmember bolts may not be properly secured, which can lead to improper air bag deployments and a fuel leak during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 208, "Occupant Crash Protection" and 301, "Fuel System Integrity."

Consequence: An improper air bag deployment can increase the risk of injury. A fuel leak can increase the risk of a fire.

Remedy: Dealers will inspect and secure the crossmember bolts as necessary, free of charge. Owner notification letters were mailed January 9, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is D1B.

Reported: 2024-12-19 (December 19, 2024)

Chrysler (FCA US, LLC) is recalling certain 2024 Jeep Wagoneer, Grand Wagoneer, Grand Cherokee, and Grand Cherokee L vehicles. Incorrect software in the rearview camera module may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Consequence: A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.

Remedy: Dealers will update the rearview camera module software, free of charge. Owner notification letters were mailed January 21, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is D5B.

Reported: 2025-07-17 (July 17, 2025)

Chrysler (FCA US, LLC) is recalling certain 2023-2024 Jeep Grand Cherokee and Jeep Grand Cherokee L vehicles. The second-row seat head restraints may not lock in the upright position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 202, "Head Restraints."

Consequence: Head restraints that do not lock can result in an increased risk of injury to seat occupants during a crash.

Remedy: Dealers will inspect and replace both second-row seat head restraints, as necessary, free of charge. Owner notification letters were mailed September 5, 2025. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 20C.

Reported: 2026-05-21 (May 21, 2026)

Chrysler (FCA US, LLC) is recalling certain 2022-2026 Jeep Grand Cherokee and 2023-2025 Jeep Grand Cherokee L vehicles. A software error in the occupant restraint controller module may cause the delayed deployment of the side air bags during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 214, "Side Impact Protection."

Consequence: Delayed air bag deployment during a crash increases the risk of injury.

Remedy: Dealers will update the occupant restraint controller module software, free of charge. Some owner notification letters are expected to be mailed June 18, 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 01D. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov on May 28, 2026.

Reported: 2026-06-30 (June 30, 2026)

Chrysler (FCA US, LLC) is recalling certain 2022-2024 Jeep Grand Cherokee, 2023 Jeep Wagoneer, 2024 Jeep Grand Cherokee L, and Jeep Wagoneer L vehicles. A software error may cause the transmission gear selection indicator not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 102, "Transmission shift lever sequence, starter interlock, and transmission braking effect."

Consequence: A missing gear selection indicator may lead to unintended vehicle movement or a vehicle rollaway, increasing the risk of a crash.

Remedy: Dealers will update the shifter module software, free of charge. Owner notification letters were mailed August 20, 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 30D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning July 9, 2026.

Reported: 2026-09-01 (September 1, 2026)

Chrysler (FCA US LLC) is recalling certain 2024-2025 Jeep Wagoneer, 2024-2026 Jeep Grand Cherokee, Jeep Grand Cherokee L, Jeep Grand Cherokee 4XE, Jeep Grand Wagoneer, 2025 Jeep Wagoneer L, 2025-2026 Jeep Grand Wagoneer L, 2026 Jeep Cherokee, and Jeep Grand Wagoneer L PHEV vehicles. Due to a software error, the tire pressure monitoring system may fail to detect low tire pressure and/or fail to illuminate the tire pressure monitoring system (TPMS) warning light as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 138, "Tire Pressure Monitoring System."

Consequence: A TPMS warning light that fails to notify the driver of low tire pressure increases the risk of a crash.

Remedy: Dealers will update the radio frequency hub software, free of charge. Owner notification letters are expected to be mailed beginning September 29, 2026. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 54D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on September 9, 2026.