2025 Jeep GRAND CHEROKEE L problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
34 owner complaints analyzed
2 distinct recall campaigns
11,300 mi median reported failure mileage
Scope: 2025 model year. Data snapshot: . 4 complaints include usable failure mileage.
Most common problems
Unknown Or Other is the most frequently named component, appearing in 16 of 34 complaints (47.1%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 11 | 32.4% |
| Transmission and shifting | 8 | 23.5% |
| Electrical and battery issues | 8 | 23.5% |
| Steering behavior | 5 | 14.7% |
| Fuel system concerns | 1 | 2.9% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Unknown Or Other | 16 |
| Electrical System | 12 |
| Power Train | 7 |
| Forward Collision Avoidance: Automatic Emergency Braking | 6 |
| Engine | 5 |
| Forward Collision Avoidance: Warnings | 4 |
| Service Brakes | 4 |
| Fuel/Propulsion System | 3 |
Unknown Or Other: 16; Electrical System: 12; Power Train: 7; Forward Collision Avoidance: Automatic Emergency Braking: 6; Engine: 5; Forward Collision Avoidance: Warnings: 4; Service Brakes: 4; Fuel/Propulsion System: 3
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 4 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 4; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (4). 30 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2025 | 18 |
| 2026 | 16 |
2025: 18; 2026: 16
Pattern summary
Unknown Or Other leads the component reports. Braking behavior appears in 11 complaint narratives. Transmission and shifting appears in 8 complaint narratives. Electrical and battery issues appears in 8 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11651396 · 2025-03-28 (March 28, 2025)
The contact owns a 2025 Jeep Grand Cherokee L. The contact stated that while driving 60 MPH, the accelerator pedal was depressed, and the vehicle failed to respond. There were no warning lights illuminated. On a separate occasion, the contact stated that while the vehicle was driven over 60 MPH, the vehicle made an abnormally loud sound coming from the muffler. The contact merged to the side of the road, turned off the vehicle, and after the engine cooled down, the vehicle functioned properly if the vehicle did not exceed 60 MPH. On another occ…
Owner-reported narrative. 714 miles reported. Look up ODI 11651396 at NHTSA ↗
Owner report 11670505 · 2025-07-01 (July 1, 2025)
The contact owns a 2025 Jeep Grand Cherokee L. The contact stated while driving 65 MPH, the buttons on the steering wheel failed to operate as intended. The contact stated that while at a gas station, attempting to start the vehicle and depressing the brake pedal, the ABS failure warning light illuminated. The contact stated that a dealer was contacted. The vehicle was towed to the dealer where it was diagnosed and determined that the ABS needed to be replaced. The ABS was replaced, and instrument panel was replaced, and the vehicle was repaire…
Owner-reported narrative. 3,000 miles reported. Look up ODI 11670505 at NHTSA ↗
Owner report 11696974 · 2025-11-01 (November 1, 2025)
Vehicle shuts off intermittently without warning. Random dash warning lights will flash, but not stay on. Air suspension will engage on its own while vehicle is not turned on, and electrical panels and lights will turn on and flash while vehicle is parked in garage, hours or days after last driven. Transmission will struggle to shift gears from low speeds, but then quickly “catch up” causing unpredictable acceleration. This vehicle has been to the dealership 5 times with batteries replaced, and software resets done, but no conclusion to what th…
Owner-reported narrative. Look up ODI 11696974 at NHTSA ↗
Owner report 11702764 · 2025-12-03 (December 3, 2025)
My vehicle is experiencing multiple dangerous electrical and drivetrain failures that occur intermittently and without warning. The issues began the day of purchase purchase and continue to worsen. Documented defects include: Vehicle randomly will not start Vehicle randomly will not turn off Dashboard/electronic systems reset intermittently (gauges go blank or restart, Bluetooth disconnects, warning indicators reset) Fuel gauge does not update while driving Sometimes vehicle will start but will not move (forward) when shifted into Drive o…
Owner-reported narrative. Look up ODI 11702764 at NHTSA ↗
Owner report 11688416 · 2025-09-19 (September 19, 2025)
Was driving in normal weather conditions, no rain, no hail, no snow, no inclement weather whatsoever. During daylight hours, plenty of visibility. Was driving with no other vehicles around and my windshield cracked. Nothing hit it, no spider webbing, no point of impact. It made a loud cracking sound. The crack is roughly 80% of the with of my windshield. From setting behind the driver's seat, the crack starts around the steering wheel, goes up about midway, goes over to the passenger side and then goes up towards the roof. The crack makes a lar…
Owner-reported narrative. Look up ODI 11688416 at NHTSA ↗
Owner report 11661078 · 2025-05-14 (May 14, 2025)
We leased this car in April of 2025. When we got the car it had a strong smell like gasoline. The dealer said it would go away in a few days. The smell only got worse, so the dealer picked it up to “clean it” He returned the car 2 days later in which the gas smell was even worse and made me dizzy/nauseous. The dealer took it back for a more involved “cleaning” and it’s been over 2 weeks now. The dealer cannot tell us what’s wrong with the car and why it smells like gasoline, they are stating they are waiting on new parts for the car (such as c…
Owner-reported narrative. Look up ODI 11661078 at NHTSA ↗