2021 Jeep COMPASS: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
79 owner complaints analyzed
0 distinct recall campaigns
60,050 mi median reported failure mileage
Scope: 2021 model year. Data snapshot: . 12 complaints include usable failure mileage.
Most common problems
Electrical System is the most frequently named component, appearing in 33 of 79 complaints (41.8%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 16 | 20.3% |
| Electrical and battery issues | 13 | 16.5% |
| Transmission and shifting | 8 | 10.1% |
| Steering behavior | 7 | 8.9% |
| Engine operation | 4 | 5.1% |
| Fuel system concerns | 1 | 1.3% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Electrical System | 33 |
| Unknown Or Other | 28 |
| Engine | 18 |
| Power Train | 8 |
| Steering | 6 |
| Vehicle Speed Control | 6 |
| Service Brakes | 5 |
| Exterior Lighting | 4 |
Electrical System: 33; Unknown Or Other: 28; Engine: 18; Power Train: 8; Steering: 6; Vehicle Speed Control: 6; Service Brakes: 5; Exterior Lighting: 4
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 2 |
| 25,000 to 49,999 | 2 |
| 50,000 to 74,999 | 4 |
| 75,000 to 99,999 | 2 |
| 100,000 to 149,999 | 2 |
| 150,000 and above | 0 |
Under 25,000: 2; 25,000 to 49,999: 2; 50,000 to 74,999: 4; 75,000 to 99,999: 2; 100,000 to 149,999: 2; 150,000 and above: 0
50,000 to 74,999 miles has the most reports with usable mileage (4). 67 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2020 | 1 |
| 2021 | 7 |
| 2022 | 3 |
| 2023 | 18 |
| 2024 | 17 |
| 2025 | 18 |
| 2026 | 15 |
2020: 1; 2021: 7; 2022: 3; 2023: 18; 2024: 17; 2025: 18; 2026: 15
Pattern summary
Electrical System leads the component reports. Braking behavior appears in 16 complaint narratives. Electrical and battery issues appears in 13 complaint narratives. Transmission and shifting appears in 8 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11363399 · 2020-10-08 (October 8, 2020)
VIN NOT EXISTING. THIS VEHICLE IS LISTED FOR $1 A DEALER INCENTIVE OF $29,...... I ASKED TO PURCHASE AN MAKE DELIVERY. IS THERE ANY REASON VIN NOT FOUND. IS THIS A REAL CAR.?
Owner-reported narrative. 30,000 miles reported. Look up ODI 11363399 at NHTSA ↗
Owner report 11407113 · 2021-04-08 (April 8, 2021)
MY HUSBAND AND I BUY TWO JEEPS. THE REASON I CHOOSE MINE AND HE CHOOSE HIS, WAS FUEL ECONOMY. BUT THE JEEP COMPASS IS NOT PERFORMING AT ALL TO THE STANDARDS. I DID CONTACT CUSTOMER SERVICE AND THEY WERE VERY NICE SETTING AN APPOINTMENT FOR THE COMPASS TO HAVE A CHECK AND SEE WHAT WAS WRONG. PLEASE FIND ATTACHED THE RESULTS OF THE CHECK-UP. AS YOU CAN SEE IN THE REPORT FROM THE MECHANICS, NOT EVEN THE CAR LIES IN REGARDS TO THIS SITUATION CLEARLY SAYS THAT ONLY DOES 13.5 MILES PER GALLON. THE ADVERTISING ALSO ATTACHED SAYS AN AVERAGE OF 25 MPG…
Owner-reported narrative. 500 miles reported. Look up ODI 11407113 at NHTSA ↗
Owner report 11408037 · 2021-04-14 (April 14, 2021)
TL* THE CONTACT OWNS A 2021 JEEP COMPASS. THE CONTACT STATED WHILE DRIVING AT 40 MPH IN THE RAIN, THE VEHICLE SPUN OUT OF CONTROL AND CRASHED INTO A SIDE BARRIER. THE CONTACT STATED THAT SHE HAD THE TIRES ROTATED A MONTH PRIOR AND WAS RELATING THE CRASH TO THE TIRES BALDING. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED.THERE WERE NO INJURIES SUSTAINED. THE VEHICLE WAS NOT DRIVABLE AND WAS TOWED TO STEVE LANDERS TOYOTA (10825 COLONEL GLENN RD, LITTLE ROCK, AR 72204). THE VEHICLE WA…
Owner-reported narrative. 12,000 miles reported. Look up ODI 11408037 at NHTSA ↗
Owner report 11430746 · 2021-08-27 (August 27, 2021)
I PURCHASED THIS VEHICLE IN JULY 2021. I DRIVE IT 2-3 TIMES PER WEEK. EACH WEEK I PUT IN BETWEEN $15-$20 IN GAS TO BRING THE FUEL LEVEL BACK UP TO THE FULL MARK. THE JEEPS DOES NOT HAVE GOOD FUEL ECONOMY. IT DEFINITELY DOES NOT REACH 22-25MPG. I DRIVE IT ABOUT 30MINUTES EACH WAY; WITH A FEW STOPS IN BETWEEN AT ABOUT 40MPH. ALSO, THE JEEP MAKES A LOT OF NOISE TO CLIMB STEEP HILLS. THE NOISE ALMOST SOUNDS LIKE WHEN YOU PUT THE CAR IN A LOWER GEAR AND THE CAR IS TRYING TO REV UP TO THE NEXT GEAR.
Owner-reported narrative. Look up ODI 11430746 at NHTSA ↗
Owner report 11439717 · 2021-11-08 (November 8, 2021)
On Friday, November 5th I was driving my 2021 Jeep Compass when it suddenly stopped in the middle of the road and the message came on 'vehicle not in park' and 'key fib not found.' I pulled into a shopping complex and called the dealer Napleton Chrysler in Clermont, FL and was advised to call Chrysler Roadside Assistant. I called and a tow truck came and took the vehicle to the dealership. On 11/06 Greg serviced my vehicle and he said that the battery was faulty and he changed it and he also changed a part in the glove compartment. I asked …
Owner-reported narrative. Look up ODI 11439717 at NHTSA ↗
Owner report 11440929 · 2021-11-18 (November 18, 2021)
A noise, coming front the front end of my 2021 Jeep Compass is generated while is driving at low velocity (15 mph or slower). The noise intensity increases when the jeep is driven for over an hour. I took the jeep to dealer on Nov 3, 2021, with 701 miles to have it checked and repaired. At that moment, the service manager indicated me that the noise is coming from the rack and pinion and the manufacturer has indicated that this noise is normal, but they are consulting this with their engineers. See attached service invoice dated. Nov 3, 2021.…
Owner-reported narrative. Look up ODI 11440929 at NHTSA ↗
Owner report 11442050 · 2021-11-29 (November 29, 2021)
When driving this car, the steering wheel sometimes pulls strongly to the left or the right, making it more difficult to control the direction of the vehicle. This is particularly problematic when on a freeway with narrow lanes and lots of traffic. Sometimes it simply pulls left or right for a brief moment. Other times, such as when going around a tight curve at a high speed, it pulls strongly for a protracted time. It didn't cause an accident. I was able to overcome the pulling forces exerted on the steering wheel by the car, but it made …
Owner-reported narrative. Look up ODI 11442050 at NHTSA ↗
Owner report 11443457 · 2021-12-11 (December 11, 2021)
Lane Assist and Front Collision Camera ceased functioning...yes available for inspection Lane assist and traffic collision camera went out while driving in the rain on the freeway. Traffic came to a quick stop and was able to stop without assistance by sliding off to shoulder, was able to miss the other cars but it sure was close. Took to dealer (leased Dec. 2021) with 3,100 miles on it. Told I would have to leave for 72 hours while they figured out what the issue is. (no rental provided). Have not taken in yet. Drives okay without the lan…
Owner-reported narrative. Look up ODI 11443457 at NHTSA ↗
Recall history
0 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
No recall campaigns are recorded in this snapshot.