2017 Jayco GREYHAWK: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
4 owner complaints analyzed
3 distinct recall campaigns
7,000 mi median reported failure mileage
Scope: 2017 model year. Data snapshot: . 3 complaints include usable failure mileage.
Most common problems
Unknown Or Other is the most frequently named component, appearing in 3 of 4 complaints (75.0%). A complaint can name multiple components.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Unknown Or Other | 3 |
| Engine | 1 |
| Structure:Body | 1 |
| Suspension | 1 |
Unknown Or Other: 3; Engine: 1; Structure:Body: 1; Suspension: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 2 |
| 25,000 to 49,999 | 1 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 2; 25,000 to 49,999: 1; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (2). 1 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2018 | 2 |
| 2020 | 1 |
| 2021 | 1 |
2018: 2; 2020: 1; 2021: 1
Pattern summary
Unknown Or Other leads the component reports. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11120587 · 2018-08-17 (August 17, 2018)
OUR CAB AREA THE DOGHOUSE AND THE FLOOR BETWEEN THE PASSENGER AND DRIVER IS REACHING 130 TO 140 DEGREES IN TEMPERATURE. I BURNED MY CALF ON LEFT LEG DUE TO EXTREME HEAT. THE LONGER WE DRIVE THE HOTTER THE CAB BECOMES. I HAVE MULTIPLE SCLEROSIS AND MY LEG AND ARMS ARE NUMB. I PURCHASED MOTOR HOME TO TRAVEL TO MAYO CLINIC. PLEASE HELP. THIS IS A SAFETY AND HEALTH ISSUE. I BECOME LETHARGIC IN HEAT.
Owner-reported narrative. 7,000 miles reported. Look up ODI 11120587 at NHTSA ↗
Owner report 11120612 · 2018-08-17 (August 17, 2018)
THE DOG HOUSE AND FLOOR BETWEEN DRIVER AND PASSENGER IS REACHING 130 TO 140 DEGREESI BURNED MY LEFT CALF, I MULTIPLE SCLEROSIS AND MY LEG IS NUMB. I CAN'T TOLERATE GREAT I BECOME LETHARGIC. PLEASE HELP HEALTH AND SAFETY CONCERN. THE LONGER YOU DRIVE THE HOTTER THE FRONT CAB BECOMES. DOGHOUSE AND FLOOR. WE ARE AFRAID TO DRIVE OUR RV.
Owner-reported narrative. Look up ODI 11120612 at NHTSA ↗
Owner report 11302898 · 2020-01-29 (January 29, 2020)
WHILE DRIVING TO A CASINO PARKING LOT I HEARD SOMETHING SCRAPING UNDER THE VEHICLE. I PULLED OVER AND LOOKED UNDER THE COACH WHERE I DISCOVERED THAT THE HYDRAULIC SYSTEM HAD DROPPED ON THE GROUND (SEE PHOTO). AN ACCIDENT COULD HAVE OCCURRED IF THIS HAD HAPPENED AT HIGHWAY SPEEDS.*DT*JB
Owner-reported narrative. 6,000 miles reported. Look up ODI 11302898 at NHTSA ↗
Owner report 11388942 · 2021-01-19 (January 19, 2021)
GOT RECALL FINAL REMEDY NOTICE FROM JAYCO ON SER#8H1ME0161. HOWEVER, CAMPING WORLD HAS SAID THE PARTS TO FIX THIS HAZARD ARE ON "BACK ORDER" FOR AT LEAST 12 OR MORE WEEKS SO THEY CAN'T SCHEDULE REPAIR APPOINTMENTS. WE WILL NEED TO OPERATE THIS VEHICLE SOON AND THIS DELAY CAUSES RISK THAT WE CANNOT AVOID! THUS JAYCO'S "FINAL REMEDY" IS FALSE REMEDY, THEY HAVE NOT ACTUALLY FIXED THIS POSSIBLE HAZARD.
Owner-reported narrative. 27,240 miles reported. Look up ODI 11388942 at NHTSA ↗
Recall history
3 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
17V590000 · Equipment:Recreational Vehicle/Trailer:Lpg Systems:Lines And Fittings
Reported: 2017-09-22 (September 22, 2017)
Jayco, Inc. (Jayco) is recalling certain 2016-2017 Greyhawk motorhomes, model 29ME. Damage to the liquid propane (LP) line can occur by the line being melted by the vehicle's exhaust pipe, contacting the drive shaft, or being kinked at the p-clamp.
Consequence: A damaged LP line can increase the risk of a fire.
Remedy: Jayco will notify owners, and dealers will inspect the LP lines, correcting them or replacing them as necessary, free of charge. The recall began on October 13, 2017. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903361.
NHTSA campaign record ↗20V405000 · Equipment:Recreational Vehicle/Trailer | Equipment:Mechanical:Integrated Jack/Leveler/Stabilizer
Reported: 2020-07-14 (July 14, 2020)
Jayco, Inc. (Jayco) is recalling certain 2016-2018 Greyhawk and Redhawk and 2018 Envoy 100 and 200 Series motorhomes. The mounting bracket for the leveling system hydraulic pump may fail and allow the pump or the fluid reservoir to contact the ground.
Consequence: If the mounting bracket fails and allows the pump and reservoir to contact the ground and possibly detach or leak hydraulic fluids, increasing the risk of a crash.
Remedy: Jayco will notify owners and dealers will add a support bracket to reinforce the existing support bracket, free of charge. The recall began December 8, 2020. Owners may contact Jayco's customer service at 1-800-517-9137. Jayco's number for this recall is 9903515.
NHTSA campaign record ↗20V548000 · Equipment:Mechanical:Integrated Jack/Leveler/Stabilizer | Equipment:Recreational Vehicle/Trailer
Reported: 2020-09-09 (September 9, 2020)
Jayco, Inc. (Jayco) is recalling certain 2016-2019 Jayco Greyhawk, 2016 and 2018-2019 Jayco Redhawk, 2017 Jayco Envoy 200 Series and 2018-2019 Entegra Odyssey, Jayco Esteem, and Jayco Greyhawk Prestige motorhomes. The mounting brackets for the leveling system hydraulic pump and reservoir may fail allowing the components to contact the ground.
Consequence: Contact with the ground may cause the pump and reservoir to detach or leak hydraulic fluids, increasing the risk of a crash.
Remedy: Jayco will notify owners and dealers will install an additional support bracket, free of charge. The recall began November 6, 2020. Owners may contact Jayco's customer service at 1-800-517-9137. Jayco's number for this recall is 9901519.
NHTSA campaign record ↗