2004 Jayco GREYHAWK: complaints, problems and recalls

WHILE PREPPING MY 2004 JAYCO GRAYHAWK 24SS CLASS C MOTORHOME FOR OUR NEXT TRIP I DISCOVERED THAT THE FUEL LINE FEEDING THE GENERATOR IS LEAKING. IT LEAKS WHILE THE GENERATOR IS RUNNING AND FOR A WHILE AFTERWARD, I GUESS UNTIL VACUUM STOPS IT. WHAT WAS ESPECIALLY SCARY IS THAT THE HOSE RUNS ABOVE AND PARALLEL TO THE GENERATOR EXHAUST PIPE SO THE GAS LEAKS ONTO THE PIPE. THE RUBBER FUEL LINE WAS SCUFFED AND HAD A PUNCTURE ABOUT A FOOT UPSTREAM FROM THE GENERATOR CONNECTION. MY GUESS IS THAT A PIECE OF HIGHWAY DEBRIS HIT IT WHILE WE WERE COMING BA…

Owner-reported narrative. 8,600 miles reported. Look up ODI 10121246 at NHTSA ↗

THE BATTERY RAN DOWN ON THE CHASSIS AND WAS RECHARGED. THE WARNING LIGHTS IN THE INSTRUMENT CLUSTER DID NOT COME ON, HOWEVER, THE ENGINE STARTED EASILY. TURNED THE ENGINE OFF RESTARTED IT SEVERAL TIMES BUT THE WARNING LIGHTS DID NOT COME ON. ALL OTHER LIGHTS CAME ON AND THE ILLUMINATION FOR THE INSTRUMENT CLUSTER WAS LIGHTED WHEN THE MAIN LIGHT SWITCH WAS TURNED ON BUT NO WARNING LIGHTS, OIL, GAS, TACH,SPEEDOMETER,BATTERY CONDITION, SEAT BELT WARNING, NOTHING. THE MOTOR HOME SAT FOR SEVERAL DAYS AND WHEN STARTED AGAIN THE WARNING LIGHT ALL C…

Owner-reported narrative. 35,879 miles reported. Look up ODI 10261739 at NHTSA ↗

Reported: 2003-10-09 (October 9, 2003)

ON CERTAIN MOTOR HOMES EQUIPPED WITH SAMSUNG MICROWAVE OVENS, THESE UNITS WERE PRODUCED WITH A DEFECTIVE PANEL. AN ELECTRICAL SHORT CAN OCCUR BETWEEN CIRCUIT PATTERNS ON THE MEMBRANE PANEL, ESPECIALLY OVERLAPPED BY A "JUMPER" OR JUMP WIRE. THIS MAY CAUSE THE OVEN TO ACTIVATE WITHOUT PRESSING ANY KEY PADS.

Consequence: AN ELECTRICAL SHORT CAN OCCUR CAUSING THE OVEN TO ACTIVATE WITHOUT PRESSING ANY KEY PADS. THIS COULD RESULT IN EXCESSIVE HEAT, SMOKE, OR POSSIBLY A FIRE.

Remedy: SAMSUNG WILL NOTIFY CUSTOMERS AND REPAIR THE PANEL FREE OF CHARGE. IN THE MEANTIME, CONSUMERS SHOULD UNPLUG THEIR MICROWAVE, IF POSSIBLE. IF THE CONSUMER IS UNABLE TO UNPLUG THE MICROWAVE, THEY SHOULD LEAVE THE DOOR AJAR UNTIL THE PANEL IS REPLACED. CONSUMERS SHOULD NEVER USE THE MICROWAVE OVEN FOR STORAGE OR LEAVE ANY TOWELS, PAPER, CLOTH OR OTHER PRODUCTS IN THE MICROWAVE AFTER USE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SAMSUNG AT 800-932-3837 OR JAYCO AT 1-574-825-0608.

Reported: 2005-01-28 (January 28, 2005)

ON CERTAIN MOTOR HOMES, THE 120-VOLT SHORE POWER CORD WAS WIRED WITHOUT A CIRCUIT PROTECTION DEVICE.

Consequence: THIS COULD CAUSE A FIRE.

Remedy: DEALERS WILL INSPECT AND REWIRE THE 120-VOLT SHORE POWER CORD AND INSTALL A CIRCUIT PROTECTION FREE OF CHARGE. THE RECALL BEGAN ON FEBRUARY 21, 2005. OWNERS MAY CONTACT JAYCO AT 574-825-5861.

Reported: 2005-08-08 (August 8, 2005)

ON CERTAIN MOTOR HOMES, THE CABLE TIES, WHICH ATTACH THE MAIN WIRING HARNESS TO THE FRAME RAILS, MAY BREAK AND CAUSE THE WIRE HARNESS TO DROP INTO THE EXHAUST SYSTEM.

Consequence: THIS COULD RESULT IN THE CABLE MELTING AND CREATING AN ELECTRICAL SHORT AND/OR FIRE.

Remedy: DEALERS WILL INSPECT THE MOTOR HOMES AND ATTACH NEW HEAVY DUTY CABLE TIES. THE RECALL BEGAN ON AUGUST 22, 2005. OWNERS MAY CONTACT JAYCO AT 1-574-825-5861.

Reported: 2005-10-14 (October 14, 2005)

CERTAIN MOTOR HOMES BUILT ON CHEVROLET C3500 (EXPRESS) CUTAWAY CHASSIS HAVE A TOWING PIGTAIL THAT WILL NOT SHOW BRAKE LIGHTS ON THE TOWED VEHICLE IF HOOKED TO THE TOWING PIGTAIL.

Consequence: THIS CONDITION COULD RESULT IN A CRASH, INJURY OR DEATH.

Remedy: DEALERS WILL REWIRE THE TOWING PIGTAIL WIRES TO INCLUDE THE BRAKE LIGHT CIRCUIT FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 31, 2005. OWNERS MAY CONTACT JAYCO AT 1-800-283-8267.

Reported: 2005-12-16 (December 16, 2005)

ON CERTAIN MOTOR HOMES, THE HITCH RECEIVER MAY HAVE MISSING REINFORCING PLATES. WHEN A LOAD IS APPLIED TO THE HITCH, IT MAY BECOME PARTIALLY DETACHED FROM THE FRAME IF THESE PLATES ARE MISSING.

Consequence: THIS CONDITION, IF NOT ADDRESSED, COULD RESULT IN A CRASH, PERSONAL INJURY OR DEATH.

Remedy: DEALERS WILL INSPECT AND REPLACE THE REINFORCING PLATES WITH NEW HARDWARE. THE RECALL BEGAN ON JANUARY 10, 2006. OWNERS MAY CONTACT JAYCO AT 1-800-283-8267.

Reported: 2006-03-28 (March 28, 2006)

ON CERTAIN MOTOR HOMES BUILT ON FORD E-SERIES CHASSIS, THE AIR FILTER ELEMENT MATERIAL PROCESS RESULTED IN AN AIR FILTER PAPER ELEMENT THAT CAN SMOLDER OR BURN. THIS CHANGE IN FILTER PAPER COMPOSITION, COMBINED WITH THE CONFIGURATION OF THE AIR INDUCTION SYSTEM, MAY ALLOW HOT CARBON PARTICLES TO CONTACT THE AIR FILTER ELEMENT DURING CERTAIN DRIVING CONDITIONS THAT CREATE HOT PARTICLES.

Consequence: THESE HOT PARTICLES MAY IGNITE THE AIR FILTER ELEMENT WITH THE POTENTIAL FOR AIR INDUCTION SYSTEM DAMAGE OR UNDERHOOD FIRE.

Remedy: FORD MOTOR COMPANY IS CONDUCTING THE OWNER NOTIFICATION AND REMEDY FOR THIS CAMPAIGN. DEALERS WILL INSPECT AND REPLACE THE AIR FILTER ELEMENT. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673 OR JAYCO AT 1-800-283-8267.

Reported: 2006-03-31 (March 31, 2006)

CERTAIN MOTOR HOMES BUILT ON FORD CHASSIS MAY EXPERIENCE STALLING WITHOUT WARNING WHILE DRIVING AND MAY OR MAY NOT RESTART.

Consequence: SHOULD THE ENGINE STALL, A VEHICLE CRASH COULD OCCUR.

Remedy: FORD MOTOR COMPANY IS CONDUCTING THE OWNER NOTIFICATION AND REMEDY FOR THIS CAMPAIGN. DEALERS WILL UPGRADE THE FUEL INJECTION CONTROL MODULE (FICM) WIRE HARNESS OR REPLACED, AND/OR HAVE A NEW INJECTION CONTROL PRESSURE (ICP)) SENSOR CONNECTOR INSTALLED FREE OF CHARGE. OWNERS MAY CONTACT FORD AT 1-800-392-3673 OR JAYCO AT 1-800-283-8267.

Reported: 2017-11-21 (November 21, 2017)

Jayco, Inc. (Jayco) is recalling various 2002-2016 recreational vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V746-9524.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Consequence: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Remedy: Jayco will notify owners, instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Jayco customer service at 1-800-283-8267, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information.