2014 Jaguar XJ: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
12 owner complaints analyzed
2 distinct recall campaigns
64,000 mi median reported failure mileage
Scope: 2014 model year. Data snapshot: . 9 complaints include usable failure mileage.
Most common problems
Engine is the most frequently named component, appearing in 5 of 12 complaints (41.7%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Engine operation | 2 | 16.7% |
| Braking behavior | 2 | 16.7% |
| Steering behavior | 2 | 16.7% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Engine | 5 |
| Steering | 2 |
| Vehicle Speed Control | 2 |
| Air Bags | 1 |
| Engine And Engine Cooling:Cooling System | 1 |
| Power Train | 1 |
| Service Brakes | 1 |
| Suspension | 1 |
Engine: 5; Steering: 2; Vehicle Speed Control: 2; Air Bags: 1; Engine And Engine Cooling:Cooling System: 1; Power Train: 1; Service Brakes: 1; Suspension: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 3 |
| 25,000 to 49,999 | 1 |
| 50,000 to 74,999 | 2 |
| 75,000 to 99,999 | 2 |
| 100,000 to 149,999 | 1 |
| 150,000 and above | 0 |
Under 25,000: 3; 25,000 to 49,999: 1; 50,000 to 74,999: 2; 75,000 to 99,999: 2; 100,000 to 149,999: 1; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (3). 3 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2014 | 2 |
| 2016 | 1 |
| 2017 | 1 |
| 2018 | 2 |
| 2020 | 1 |
| 2021 | 2 |
| 2025 | 2 |
| 2026 | 1 |
2014: 2; 2016: 1; 2017: 1; 2018: 2; 2020: 1; 2021: 2; 2025: 2; 2026: 1
Pattern summary
Engine leads the component reports. Engine operation appears in 2 complaint narratives. Braking behavior appears in 2 complaint narratives. Steering behavior appears in 2 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10639395 · 2014-09-26 (September 26, 2014)
EVERY COUPLE OF WEEKS THE BLIND SPOT MONITOR FUNCTION ON MY 2014 XJ AWD MALFUNCTIONS FOR NO APPARENT REASON. I GET THE FAULT MESSAGE, "BLIND SPOT MONITOR BLOCKED" EVEN THOUGH NOTHING IS BLOCKING THE SENSOR. THIS FUNCTION STOPS WORKING UNTIL I TURN OFF THE VEHICLE AND RESTART IT TO RESET THE VEHICLE'S COMPUTER. I HAVE TAKEN IT IN TO ROSENTHAL JAGUAR OF TYSON CORNER IN VIENNA, VA TWICE FOR THIS MALFUNCTION. THE TECHNICIANS HAVE NOT BEEN ABLE TO FIGURE OUT WHAT IS CAUSING THE PROBLEM. OTHER JAGUAR OWNERS WITH THIS FEATURE IN THEIR VEHICLES AR…
Owner-reported narrative. 300 miles reported. Look up ODI 10639395 at NHTSA ↗
Owner report 10661613 · 2014-12-02 (December 2, 2014)
TL* THE CONTACT OWNS A 2014 JAGUAR XJ. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE INDEPENDENTLY ACCELERATED WITHOUT WARNING. THE CONTACT DEPRESSED THE BRAKE PEDAL, BUT THE VEHICLE FAILED TO RESPOND. AS A RESULT, THE CONTACT CRASHED THE VEHICLE INTO A TREE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS NOT FILED. THE CONTACT SUSTAINED SEVERE HEADACHES THAT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 24,748. THE VIN WAS UNA…
Owner-reported narrative. 24,748 miles reported. Look up ODI 10661613 at NHTSA ↗
Owner report 10863344 · 2016-05-05 (May 5, 2016)
TL* THE CONTACT OWNS A 2014 JAGUAR XJ. THE CONTACT STATED THAT AFTER DRIVING AND COMING TO A COMPLETE STOP, THE VEHICLE FAILED TO ACCELERATE FOR APPROXIMATELY 30 SECONDS. THE VEHICLE WAS TAKEN TO THE DEALER FOR A DIAGNOSIS THREE TIMES, BUT THE FAILURE WAS UNABLE TO BE DUPLICATED. THE CONTACT STATED THAT THE FAILURE OCCURRED FIVE TIMES. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 28,000. UPDATED 07/18/17*LJ *CN
Owner-reported narrative. 28,000 miles reported. Look up ODI 10863344 at NHTSA ↗
Owner report 10983026 · 2017-05-02 (May 2, 2017)
TL* THE CONTACT OWNS A 2014 JAGUAR XJ. WHILE DRIVING 70 MPH, THE REAR PASSENGER SIDE TIRE LOW AIR WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT STOPPED AT THE FUEL STATION AND PLACED AIR IN THE TIRE. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS TAKEN TO THE TIRE DEALER WHERE IT WAS DIAGNOSED THAT THE REAR DRIVER SIDE TIRE, AND THE REAR AND FRONT PASSENGER SIDE RIMS WERE FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE MANUFACTURER STATED THAT THE WHEELS WERE …
Owner-reported narrative. 68,000 miles reported. Look up ODI 10983026 at NHTSA ↗
Owner report 11130888 · 2018-09-24 (September 24, 2018)
PROBLEM INVOLVES INTERCOOLER PIPE THAT WAS MADE FOR THE CAR DURING PRODUCTION AND JAGUAR NOW MAKES A NEW INTERCOOLER PIPE DIFFRENT FROM ORIGINAL THAT DOES NOT COME IN THE CAR ORIGINALLY THAT CAUSES CAR TO OVER HEAT AND CAUSE ENGINE DAMAGE AS WELL AS RUINING YOUR WATER PUMP WHICH IN TIME IF NOT TREATED CAN CAUSE A FIRE AND ENGINE DAMAGE ALSO REAR SUSPENSION HAS FAULTY BUSHINGS AND AIR SUSPENSION IS LEAKS CAUSING SUSPENSION TO BREAK DOWN EASILY AND WHEEL ALIGNMENT NOT TO LAST MAY CAUSE SUSPENSION TO COLLAPSE MAKING IT HAZARDOUS ON THE ROAD
Owner-reported narrative. 80,000 miles reported. Look up ODI 11130888 at NHTSA ↗
Owner report 11141806 · 2018-10-22 (October 22, 2018)
TL* THE CONTACT OWNS A 2014 JAGUAR XJ. WHILE DRIVING 15 MPH, THE VEHICLE STARTED TO OVERHEAT AND THE ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND HAD IT TOWED TO A TOW LOT. THE VEHICLE WAS LATER TAKEN TO JAGUAR FREEPORT (146 W SUNRISE HWY, FREEPORT, NY 11520, [phone removed]) WHERE IT WAS DIAGNOSED THAT A NEW WATER PUMP AND COOLING PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND WAS LATER TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE INTERCOOLER PIPE NEEDED TO …
Owner-reported narrative. 82,903 miles reported. Look up ODI 11141806 at NHTSA ↗
Owner report 11377161 · 2020-11-30 (November 30, 2020)
BACKED CAR OUT OF GARAGE ONTO DRIVEWAY. PASSENGER SIDE MIRROW WAS NOT IN PROPER POSITION. PUT VEHICLE IN PARK AND LEFT ENGINE RUNNING. WALKED AROUND CAR AND WHEN I TOUCHED MIRROR VEHICLE STARTED MOVING FORWARD. JUMPED IN PASSENGER DOOR AND LEANING ACROSS CONSOLE PUT HAND ON BRAKE. BOTH DOORS SLAMMED SHUT AND WERE DAMAGED AS DOORS HIT GARAGE FRAME.REACHED UP WITH OTHER HAND AND SHUT ENGINE OFF. A FEW YEARS AGO I HAD AN ISSUE WHERE THE CAR WAS STOPPED AT A LIGHT AND WHEN I TOOK FOOT OFF BRAKE AND TOUCHED THE GAS THE CAR WOULD NOT MOVE. THI…
Owner-reported narrative. 15,665 miles reported. Look up ODI 11377161 at NHTSA ↗
Owner report 11407466 · 2021-04-11 (April 11, 2021)
CAR STOPPED WORKING IN THE FREEWAY WARRANTY DETECTED,AFTER I HAD TO PAY $1200 TO TEAR ENGINE, THAT A HOSE BEHIND ENGINE WAS DISCONNECTED WHICH CAUSED OVERHEATING OF ENGINE. NO SENSOR WARNING ALERTS SHOWN. CAR HAS 64K MILEAGE SOLD WITH 41K. WARRANTY DIDN'T COVER DEALER WILL START CHARGING ME FOR STORAGE. CAR WITH DEALER SINCE 11/20 WARRANTY JUST CHECKED ON MARCH 2021
Owner-reported narrative. 64,000 miles reported. Look up ODI 11407466 at NHTSA ↗
Recall history
2 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
14V157000 · Suspension:Rear
Reported: 2014-03-31 (March 31, 2014)
Jaguar Land Rover North America, LLC (Jaguar) is recalling certain model year 2013-2014 XJ, XF and XK vehicles. In the affected vehicles, the toe links, components used to control the alignment of the rear wheels, can separate from the rear sub-frame.
Consequence: If a toe link separates from the rear sub-frame, a loss of vehicle stability and directional control may result, increasing the risk of a crash.
Remedy: Jaguar notified owners on May 8, 2014, and dealers will replace the nut and washer assembly on the rear toe links, free of charge. The recall is expected to begin around May 27, 2014. Owners may contact Jaguar at 1-855-524-8278. Jaguar's number for this recall is J037.
NHTSA campaign record ↗14V741000 · Service Brakes, Hydraulic:Foundation Components:Hoses, Lines/Piping, And Fittings
Reported: 2014-11-19 (November 19, 2014)
Jaguar Land Rover North America (Jaguar) is recalling certain model year 2014-2015 Jaguar XJ vehicles manufactured February 6, 2014, to July 23, 2014. In the affected vehicles, the brake line junctions under the vehicle may leak brake fluid.
Consequence: A brake fluid leak may reduce the vehicle's braking ability, requiring additional distance to stop the vehicle, thereby increasing the risk of a crash.
Remedy: Jaguar will notify owners, and dealers will inspect the brake line junctions, tightening them as necessary, free of charge. The recall is expected to begin on January 16, 2015. Owners may contact Jaguar customer service at 1-800-452-4827. Jaguar's number for this recall is J048.
NHTSA campaign record ↗