2018 Jaguar E-PACE: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
12 owner complaints analyzed
2 distinct recall campaigns
10,600 mi median reported failure mileage
Scope: 2018 model year. Data snapshot: . 8 complaints include usable failure mileage.
Most common problems
Engine is the most frequently named component, appearing in 5 of 12 complaints (41.7%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Transmission and shifting | 1 | 8.3% |
| Braking behavior | 1 | 8.3% |
| Electrical and battery issues | 1 | 8.3% |
| Steering behavior | 1 | 8.3% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Engine | 5 |
| Fuel System, Gasoline | 2 |
| Fuel/Propulsion System | 2 |
| Power Train | 2 |
| Electrical System | 1 |
| Service Brakes | 1 |
| Unknown Or Other | 1 |
| Visibility/Wiper | 1 |
Engine: 5; Fuel System, Gasoline: 2; Fuel/Propulsion System: 2; Power Train: 2; Electrical System: 1; Service Brakes: 1; Unknown Or Other: 1; Visibility/Wiper: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 5 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 1 |
| 75,000 to 99,999 | 2 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 5; 25,000 to 49,999: 0; 50,000 to 74,999: 1; 75,000 to 99,999: 2; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (5). 4 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2018 | 1 |
| 2019 | 3 |
| 2020 | 1 |
| 2024 | 1 |
| 2025 | 2 |
| 2026 | 4 |
2018: 1; 2019: 3; 2020: 1; 2024: 1; 2025: 2; 2026: 4
Pattern summary
Engine leads the component reports. Transmission and shifting appears in 1 complaint narratives. Braking behavior appears in 1 complaint narratives. Electrical and battery issues appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11131836 · 2018-09-26 (September 26, 2018)
ENGINE ABRUPTLY LOSES POWER WHEN DRIVING AT NORMAL SPEEDS IN BOTH CITY AND HIGHWAY CONDITIONS CAUSING POTENTIAL INJURY AND/OR DEATH TO DRIVERS AND PASSENGERS. JAGUAR/LAND ROVER IS AWARE OF THIS PROBLEM AND CONTINUES TO SELL VEHICLES AFFECTED BY THIS CONDITION. JAGUAR/LAND ROVER HAS BEEN WORKING ON A SOFTWARE FIX (P0190 SOFTWARE PATCH) FOR MONTHS, BUT HAS NOT NOTIFIED DRIVERS OF THIS POTENTIALLY SERIOUS CONDITION.
Owner-reported narrative. 12 miles reported. Look up ODI 11131836 at NHTSA ↗
Owner report 11194180 · 2019-04-05 (April 5, 2019)
THE CAR SHUTS DOWN AS I WAS DRIVING. THIS OCCURRED WHILE DRIVING AND AFTER STOPPING AT STOP SIGNS/ RED LIGHTS. THE CAR TURNS OFF. I MUST TURN ON THE CAR AND AND PUT IT BACK INTO DRIVE MODE TO DRIVE.
Owner-reported narrative. 200 miles reported. Look up ODI 11194180 at NHTSA ↗
Owner report 11230344 · 2019-07-09 (July 9, 2019)
ON 7.9.2019 CAR WAS IN ECO MODE. WENT DOWN HILL, STOPPED AT LIGHT TO TURN RIGHT. CAR TURNED OFF AS SHOULD BUT WOULD NOT COME BACK ON. ALMOST GOT REAR ENDED AS, NO POWER TO CAR AS WAS TRYING TO PULL OFF TO SIDE OF ROAD, ALMOST HIT GUARDRAIL BECAUSE COULD NOT TURN WHEEL EASILY AS NO POWER STEERING. CAR WAS IN DRIVE STILL. HAD TO TRY AND GET OUT OF THE WAY BEFORE I COULD ATTEMPT TO RESTART. HAD TO PUT IN PARK AND START ENGINE AGAIN. VERY DANGEROUS. THE ECO ON/OFF DOES NOT ALWAYS GO OFF WHEN IT SHOULD EVEN THOUGH IT IS TURNED ON. SAME DAY,…
Owner-reported narrative. 8,200 miles reported. Look up ODI 11230344 at NHTSA ↗
Owner report 11253550 · 2019-09-06 (September 6, 2019)
VEHICLE EXHIBITS VERY HARD DOWNSHIFTS AT LOWER SPEEDS. MAJORITY OF THE OCCURRENCES DRIVER IS NOT ABLE TO BRING THE VEHICLE TO A SMOOTH STOP WITH VEHICLE EXHIBITING VERY HARD DOWNSHIFTING AND OCCASIONALLY ACCOMPANIED BY A 'BOUNCING, IN THE DRIVELINE. UNABLE TO DETERMINE A COMMON ENVIRONMENT, SURFACE, GRADE, SPEED, OR VEHICLE CONFIGURATION. UNABLE TO CONTROL WITH BRAKING OR THROTTLE CONTROL. IN COMPARISON VEHICLE BEHAVIOR WILL CAUSE UNCONTROLLED SLIDE ON SLICK WINTER SURFACES. DEALER, MANUFACTURER CUSTOMER SERVICE, MANUFACTURE CORPORATE REP …
Owner-reported narrative. 5,500 miles reported. Look up ODI 11253550 at NHTSA ↗
Owner report 11337541 · 2020-07-05 (July 5, 2020)
WHEN PARKED IN A PARKING LOT, THE VEHICLE STARTED MOVING BY ITSELF. THIS HAD HAPPEN BEFORE ON A DIFFERENT OCCASIONS. THIS TIME I COULD NOT GET IT TO STOP. BECAUSE OF THE ACCIDENT THAT ENSUED, I CANT REMEMBER A LOT ABOUT THE ACCIDENT. THE POLICE BELIEVE I HIT THE POST AT 30 TO 50 MPH. BECAUSE OF THE JAGUAR PROPRIETARY INFORMATION SYSTEM" BLACK BOX ", NO ONE CAN READ THE DATA FROM THE CAR BUT JAGUAR. THAT IS KIND OF LIKE LETTING THE FOX GUARD THE HEN HOUSE. ALL WE WANT TO KNOW WAS IF MY FOOT WAS ON THE BREAKS WHICH I BELIEVE WHILE TRYING TO STOP.…
Owner-reported narrative. 13,000 miles reported. Look up ODI 11337541 at NHTSA ↗
Owner report 11600232 · 2024-07-08 (July 8, 2024)
The contact owns a 2018 Jaguar E-Pace. The contact stated that while the vehicle was turned off, the front hazard lights were still blinking. The contact's wife opened the driver's door and there was smoke inside the cabin of the vehicle. The contact stated that the smoke odor was coming from the cabin of the vehicle. The contact inspected the vehicle, and the battery was disconnected. The contact stated that the A/C unit, and the heated front seats failed to operate as intended. The vehicle was taken to an independent mechanic where it was dia…
Owner-reported narrative. 68,900 miles reported. Look up ODI 11600232 at NHTSA ↗
Owner report 11638656 · 2025-01-26 (January 26, 2025)
The cooling fan runs at extremely high speed for no reason and makes an extremely loud noise. There have been similar multiple complaints on jaguar e pace forums
Owner-reported narrative. Look up ODI 11638656 at NHTSA ↗
Owner report 11683190 · 2025-08-26 (August 26, 2025)
The contact owns a 2018 Jaguar E-Pace. The contact stated that upon routine tire service, there was an abnormal fuel odor entering the cabin of the vehicle through the air vents. The contact was informed by the mechanic at a local Firestone that the fuel line was leaking while the vehicle was running. No warning light was illuminated. An appointment with the dealer was scheduled to inspect the vehicle. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 75,000.
Owner-reported narrative. 75,000 miles reported. Look up ODI 11683190 at NHTSA ↗
Recall history
2 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
18V090000 · Fuel System, Gasoline:Fuel Injection System:Fuel Rail
Reported: 2018-02-02 (February 2, 2018)
Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2018 Jaguar XE, XF, E-PACE, F-PACE and F-TYPE vehicles equipped with a 2.0L gasoline engine. The fuel rail end caps may leak, possibly resulting in fuel vapor or liquid fuel leaking into the engine bay.
Consequence: A fuel leak in the presence of an ignition source such as hot engine or exhaust components can increase the risk of a fire.
Remedy: Jaguar will notify owners, and dealers will replace the fuel rail, free of charge. The recall began on March 8, 2018. Owners may contact Jaguar customer service at 1-800-452-4827. Jaguar's number for this recall is H081.
NHTSA campaign record ↗18V140000 · Service Brakes, Hydraulic:Foundation Components:Hoses, Lines/Piping, And Fittings
Reported: 2018-03-01 (March 1, 2018)
Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2018 Jaguar E-Pace vehicles. The brackets that secure the front brake hoses may not have been installed properly, allowing the front brake hoses to contact the tires, possibly resulting in a brake fluid leak.
Consequence: A brake fluid leak can lengthen the distance needed to stop the vehicle, increasing the risk of a crash.
Remedy: Jaguar will notify owners, and dealers will inspect the front brake hose brackets, replacing any that do not provide sufficient clearance, free of charge. The recall began on April 16, 2018. Owners may contact Jaguar customer service at 1-800-452-4827. Jaguar's number for this recall is H074.
NHTSA campaign record ↗