2004 Itasca SUNCRUISER: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
6 owner complaints analyzed
3 distinct recall campaigns
12,800 mi median reported failure mileage
Scope: 2004 model year. Data snapshot: . 5 complaints include usable failure mileage.
Most common problems
Service Brakes, Hydraulic is the most frequently named component, appearing in 4 of 6 complaints (66.7%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 5 | 83.3% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Service Brakes, Hydraulic | 4 |
| Service Brakes, Hydraulic:Foundation Components:Disc:Caliper | 1 |
| Unknown Or Other | 1 |
Service Brakes, Hydraulic: 4; Service Brakes, Hydraulic:Foundation Components:Disc:Caliper: 1; Unknown Or Other: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 4 |
| 25,000 to 49,999 | 1 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 4; 25,000 to 49,999: 1; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (4). 1 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2005 | 1 |
| 2007 | 1 |
| 2008 | 1 |
| 2009 | 2 |
| 2010 | 1 |
2005: 1; 2007: 1; 2008: 1; 2009: 2; 2010: 1
Pattern summary
Service Brakes, Hydraulic leads the component reports. Braking behavior appears in 5 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10117860 · 2005-04-19 (April 19, 2005)
RECALL CAMPAIGN - REQUEST FOR REIMBURSEMENT FOR GASOLINE COST SPENT TO GET 2004 ITASCA SUNCRUISER TO THE DEALER FOR RECALL REPAIR SERVICE (RECALL 50402-C).***NO ANSWER REQUIRED***. *MR THE CLOSEST DEALER WAS 85 MILES AWAY FROM THE CONSUMER'S HOME. THAT DEALER DID NOT HAVE THE EQUIPMENT TO DIAGNOSE THE WHETHER THERE WAS A PROBLEM. THE NEXT CLOSEST DEALER WAS 105 MILE AWAY. THE CONSUMER DROVE TO THAT DEALER TO HAVE THE RECALL WORK DONE. *NM
Owner-reported narrative. Look up ODI 10117860 at NHTSA ↗
Owner report 10209084 · 2007-11-15 (November 15, 2007)
THE VEHICLE IN QUESTION IS A 2004 ITASCA SUNCRUISER 35 FOOT MOTORHOME BUILT ON A WORKHORSE W22 CHASSIS. IT WAS PURCHASED ON JUNE 30, 2004. IT WAS PURCHASED NEW WITH 1911 MILES ON THE ODOMETER AND HAD 11391 MILES AT THE TIME OF THE INCIDENT. ON SEP 6, 2007 WHILE TRAVELING FROM THE EAST COAST OF FLORIDA TO KISSIMMEE, FL, I NOTICED THE RV PULLING TO THE LEFT WHEN BRAKING AS WE APPROACHED KISSIMMEE. WHEN WE PULLED INTO THE CAMPGROUND, I SMELLED ?HOT? FLUID AND NOTED LIQUID DRIPPING FROM THE RIGHT FRONT WHEEL ONTO THE TIRE. THE WHEEL COVER WAS …
Owner-reported narrative. 11,391 miles reported. Look up ODI 10209084 at NHTSA ↗
Owner report 10246508 · 2008-10-23 (October 23, 2008)
TL*THE CONTACT OWNS A 2004 WINNEBAGO ITASCA SUNCRUISER . WHILE DRIVING 35 MPH, THE BRAKE PEDAL EXTENDED TO THE FLOOR WHEN IT WAS DEPRESSED. THE CONTACT HAD TO DOWNSHIFT IN ORDER TO STOP THE VEHICLE. THE ABS BRAKE INDICATOR ILLUMINATED AND HE DROVE INTO A PARKING LOT IN ORDER TO STOP THE VEHICLE. THE CONTACT CALLED A TOWING COMPANY TO TAKE HIM TO A REPAIR SHOP BECAUSE HE WAS TOO SCARED TO DRIVE THE VEHICLE WITHOUT IT BEING INSPECTED BY A MECHANIC. THE REPAIR SHOP HAD TO REPLACE THE ENTIRE REAR BRAKING SYSTEM. THEY ALSO SERVICED THE FRONT B…
Owner-reported narrative. 27,000 miles reported. Look up ODI 10246508 at NHTSA ↗
Owner report 10264267 · 2009-04-06 (April 6, 2009)
WHILE TRAVELING IN FLORIDA DURING FEBRUARY OF 2008, IN MY 2004 ITASCA SUNCRUISER MY RIGHT FRONT WHEEL CALIPER LOCKED UP AND CAUSED MY MOTOR HOME TO PULL TO RIGHT. THE WHEEL BEGAN TO SMOKE AND BECAME EXTREMELY HOT. I WAS ABLE TO GET THE VEHICLE OFF THE ROAD AND CONTACT THE WINNEBAGO MOTOR HOME COMPANY. THEY INFORMED ME THE ISSUE WAS A WORKHORSE CHASSIS ISSUE AND THAT I SHOULD CONTACT THEM. THEY THEN GAVE ME THE LOCATION OF THE NEAREST WORKHORSE CHASSIS REPAIR CENTER TO MY LOCATION. I CONTACTED THE FACILITY AND MADE AN APPOINTMENT TO REPAIR THE B…
Owner-reported narrative. 11,200 miles reported. Look up ODI 10264267 at NHTSA ↗
Owner report 10267739 · 2009-05-05 (May 5, 2009)
TL*THE CONTACT OWNS A 2004 ITASCA SUNCRUISER RV. THE CONTACT NOTICED THAT THE BRAKES WERE STICKING. HE TOOK THE VEHICLE TO A MECHANIC AND WAS INFORMED THAT THE BRAKES NEEDED TO BE REPLACED. ALL OF THE CALIPERS WERE REPLACED BY THE MECHANIC. THE REAR DRIVER'S SIDE ROTOR AND FRONT PASSENGER SIDE ROTOR WERE REPLACED, IN ADDITION TO ALL OF THE BRAKE PADS. THE ENTIRE REPAIR COST $3,000. THE FAILURE MILEAGE WAS 18,000 AND CURRENT MILEAGE WAS 52,555.
Owner-reported narrative. 18,000 miles reported. Look up ODI 10267739 at NHTSA ↗
Owner report 10344017 · 2010-07-19 (July 19, 2010)
BRAKE FAILURE, HAPPENED TWO TIMES SO FAR. IT IS CONNECTED TO THE SAFETY RECALL 50901-C. WORKHORSE BRAKE CALIBER HANG UP. COMPANY FAILING TO ACT TO REPAIR W-20, W-22 CHASSIS. WORKHORSE CLAIMS THE HAVE NOTED THE PROBLEM, AND HAVE STARTED TO PRODUCE CALIBERS, THIS WAS STARTED BACK IN 2009. IF THIS COMPANY IS STILL BUILDING THESE CHASSIS'S HOW CAN THE SAY THAT THERE ARE NO PARTS AVAILABLE? *TR
Owner-reported narrative. 12,800 miles reported. Look up ODI 10344017 at NHTSA ↗
Recall history
3 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
04V608000 · Seat Belts:Front:Buckle Assembly
Reported: 2004-12-18 (December 18, 2004)
CERTAIN SEAT BELT BUCKLES ON SOME MOTOR HOMES FAIL TO CONFORM TO THE LOAD REQUIREMENT OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 209, "SEAT BELT ASSEMBLIES."
Consequence: THE SEAT BELT BUCKLE MAY UNLATCH IN THE EVENT OF A VEHICLE CRASH, POSSIBLY RESULTING IN PERSONAL INJURY TO THE SEAT OCCUPANT.
Remedy: DEALERS WILL REPLACE THE BUCKLES. THE RECALL BEGAN ON NOVEMBER 12, 2004. OWNERS SHOULD CONTACT AMSAFE AT 1-574-266-8330 OR WINNEBAGO AT 1-800-537-1885.
NHTSA campaign record ↗04V609000 · Fuel System, Gasoline:Delivery:Hoses, Lines/Piping, And Fittings
Reported: 2004-12-22 (December 22, 2004)
ON CERTAIN MOTOR HOMES BUILT ON A 20,700 GVWR OR GREATER WORKHORSE CHASSIS, THERE MAY NOT BE SUFFICIENT CLEARANCE IN THE AREA WHERE THE FUEL LINE CROSSES THE FRAME CROSS MEMBER.
Consequence: WITHOUT CLEARANCE, A CONDITION COULD DEVELOP WHERE THE CROSS MEMBER MAY WEAR INTO THE FUEL LINE AND A FUEL LEAK MAY DEVELOP. FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.
Remedy: DEALERS WILL REPAIR THESE MOTOR HOMES BY PROVIDING CLEARANCE BETWEEN THE FUEL LINE AND FRAME CROSS MEMBER. THE FUEL LINE WILL BE INSPECTED AND, IF NECESSARY, REPLACED. THE RECALL BEGAN JANUARY 7, 2005. OWNERS SHOULD CONTACT WINNEBAGO AT 1-800-537-1885.
NHTSA campaign record ↗10V525000 · Equipment
Reported: 2010-10-26 (October 26, 2010)
WINNEBAGO IS RECALLING CERTAIN RECREATIONAL VEHICLES EQUIPPED WITH 1200-SERIES NORCOLD REFRIGERATORS. THE POPULATION OF REFRIGERATORS BEING ADDRESSED CONTAINS EITHER A SENSING ALGORITHM OR THERMAL SWITCH TO SHUT OFF POWER TO THE REFRIGERATOR WHEN HIGH TEMPERATURES ARE DETECTED IN ORDER TO PREVENT A POTENTIAL FIRE. THE RESPONSE TIMES OF THE SENSOR ALGORITHM AND THERMAL SWITCH DEVICES TO STOP POWER ARE NOT SUFFICIENT.
Consequence: THE SENSING ALGORITHM OR THERMAL SWITCH INSTALLED TO SHUT OFF POWER TO THE REFRIGERATOR WHEN HIGH TEMPERATURES ARE DETECTED DUE TO A POSSIBLE HYDROGEN GAS LEAK MAY NOT SHUT OFF IN SUFFICIENT TIME TO PREVENT A FIRE.
Remedy: WINNEBAGO IS WORKING WITH NORCOLD TO IDENTIFY AND NOTIFY ANY AFFECTED OWNERS. OWNERS WILL BE INSTRUCTED TO CONTACT NORCOLD DEALERS TO RECEIVE THE REMEDY FREE OF CHARGE. PLEASE SEE NORCOLD'S DEFECT REPORT 10E-049 FOR ADDITIONAL INFORMATION. THE RECALL BEGAN DURING DECEMBER 2010. OWNERS MAY CONTACT NORCOLD AT 1-800-767-9101 OR WINNEBAGO AT 1-641-585-3535.
NHTSA campaign record ↗