2019 International WORKSTAR: complaints, problems and recalls

Reported: 2018-05-03 (May 3, 2018)

Navistar, Inc. (Navistar) is recalling certain 2018-2019 International WorkStar, DuraStar, LoneStar, LT, ProStar, RH and IC Bus HC, 2018 International TranStar, 2019 International HV and MV trucks and transit buses. The front driver and passenger seat belt anchor D-ring bolt may break in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 210, "Seat Belt Assembly Anchorages."

Consequence: If the D-ring bolt breaks during a crash, the seat occupant may not be properly restrained, increasing their risk of injury.

Remedy: Navistar has notified owners, and dealers will replace the D-ring bolt depending on the information found on the seat belt label, free of charge. The recall began May 23, 2018. Owners may contact Navistar customer service at 1-800-448-7825. Navistar's number for this recall is 18505.

Reported: 2018-09-07 (September 7, 2018)

Navistar, Inc. (Navistar) is recalling certain 2019 International HX, DuraStar, WorkStar, HV, LoneStar, LT, MV, and RH vehicles, and IC Bus HC, CE, and RE vehicles equipped with long stroke brake chambers and spring actuated parking brakes. The spring actuated parking brake may be improperly crimped to the long stroke service brake chamber, causing a service brake air leak and the possible separation of the spring brake chamber from the service brake section.

Consequence: An air leak or separation of the spring brake chamber can increase the needed stopping distance, increasing the risk of a crash.

Remedy: Navistar will notify owners, and dealers will replace the brake chamber assemblies from the suspected lot, free of charge. The recall began October 23, 2018. Owners may contact Navistar customer service at 1-800-448-7825. Navistar's number for this recall is 18512.

Reported: 2018-11-21 (November 21, 2018)

Navistar, Inc. (Navistar) is recalling certain 2019 International HV, MV, 2018-2019 HX, LT, RH, LoneStar, ProStar, WorkStar, and 2018 TranStar automated manual transmission vehicles, equipped with certain Eaton ECA heavy-duty truck clutches. An internal component in the clutch assembly may fail, possibly resulting in unintended vehicle movement.

Consequence: Unintended vehicle movement can increase the risk of a crash.

Remedy: Navistar will notify owners, and dealers will recalibrate the Transmission Control Module (TCM), free of charge. The recall began January 18, 2019. Owners may contact Navistar customer service at 1-800-448-7825. Navistar's number for this recall is 18518.

Reported: 2019-03-20 (March 20, 2019)

Navistar, Inc. (Navistar) is recalling certain 2017-2020 International DuraStar and WorkStar, 2018-2020 IC Bus CECB, International HV and MV, 2018-2019 IC Bus 1300 FBC and HCCB, and 2019-2020 IC Bus TCCB vehicles equipped with Cummins B6.7 diesel engines with fuel module option number FS90301 or FS90453. The electric fuel heater within the fuel module may overheat and cause plastic in the fuel heater to melt and potentially catch fire. It may also lead to engine stalling.

Consequence: A fire increases the risk of injury. An engine stall can increase the risk of crash.

Remedy: Cummins will notify the affected Navistar owners. Cummins dealers will replace the fuel heater with a newly designed fuel heater, free of charge. The recall began May 2, 2019. Owners may contact Cummins customer service at 1-800-286-6467 or Navistar customer service at 1-800-448-7825.

Reported: 2019-11-21 (November 21, 2019)

Navistar, Inc. (Navistar) is recalling certain 2019-2020 International MV and HV, 2018-2020 Workstar, and 2018-2019 Durastar vehicles equipped with feature codes 12VXT and 12VXU. With the parking brake applied and the automatic transmission in the 'Drive' or 'Reverse' position, when the stationary PTO switch is engaged by the operator, the engine RPM will ramp up and may overcome the parking brake's ability to hold the vehicle.

Consequence: Unintended vehicle movement increases the risk of a crash.

Remedy: Navistar will notify owners, and dealers will update the Engine Control Module to enable the PTO neutral interlock, free of charge. The recall began January 16, 2020. Owners may contact Navistar customer service at 1-800-448-7825. Navistar's number for this recall is 19518.

Reported: 2020-04-17 (April 17, 2020)

Navistar, Inc. (Navistar) is recalling certain 2017-2020 International WorkStar and International DuraStar, 2018-2019 IC 1300 FBC Commercial and IC HC Commercial, 2018-2021 IC CE Commercial, International MV and International HV, and 2019-2021 IC TC Commercial buses with Cummins B6.7 diesel engines with a fuel module option number FS90301 or FS90453. The electric fuel heater within the fuel module may overheat and cause plastic in the fuel heater to melt and potentially catch fire. It may also lead to engine stalling.

Consequence: A fire increases the risk of injury. An engine stall can increase the risk of a crash.

Remedy: Cummins will notify the affected Navistar customers and dealers will disable the fuel heater by either installing a plug in place of the heater or otherwise rendering the fuel heater inoperable and removing the fuse supplying electrical power to the fuel heater and installing a cover over the wire harness connector, free of charge. The recall began May 28, 2020. Owners may contact Cummins customer service at 1-800-286-6467.

Reported: 2020-04-22 (April 22, 2020)

Navistar, Inc. (Navistar) is recalling certain 2019 International WorkStar and International HV vehicles equipped with Meritor MX-14-120 EVO steer axles. The axles may have insufficient lubrication, which may result in damage to the wheel end bearings.

Consequence: If the bearings are damaged, the wheel may separate and cause a sudden loss of vehicle control, increasing the risk of crash.

Remedy: Navistar will notify owners, and dealers will inspect the steer axle wheel hubs for proper fluid level and repair any damaged wheel end components and spindles, as necessary, free of charge. The recall began May 1, 2020. Owners may contact Navistar customer service at 1-800-448-7825. Navistar's number for this recall is 20503.

Reported: 2021-05-19 (May 19, 2021)

Navistar, Inc. (Navistar) is recalling certain 2018-2019 International WorkStar, International DuraStar, 2019-2021 International HV, International MV, and IC Bus RE Commercial Bus vehicles. The sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leak.

Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire.

Remedy: Dealers will inspect the rail threads, and replace the rail as necessary, free of charge. Owner notification letters were mailed on June 21, 2021. Owners may contact Navistar customer service at 1-800-448-7825.

Reported: 2023-04-06 (April 6, 2023)

Navistar, Inc. (Navistar) is recalling certain 2016-2017 International TranStar, 2017-2019 International ProStar, International LoneStar, 2017-2020 International DuraStar, WorkStar, and 2018-2019 IC Bus HC Commercial buses. The heating, ventilation, and air-conditioning (HVAC) blower motor circuit may have an insufficient wiring terminal that can overheat.

Consequence: An overheated electrical circuit can increase the risk of a fire.

Remedy: Dealers will replace the HVAC blower motor load circuit wiring terminal, free of charge. Owner notification letters are expected to be mailed June 5, 2023. Owners may contact Navistar's customer service at 1-800-448-7825. Navistar's number for this recall is 23510.

Reported: 2025-03-21 (March 21, 2025)

International Motors, LLC (International) is recalling certain 2024 HV, 2020-2025 MV, and 2019 Workstar 7400 trucks. The caliper may contact a suspension spring or axle U-bolt and prevent the outer brake pad from functioning.

Consequence: A loss of outer brake pad function can extend the vehicle's stopping distance, increasing the risk of a crash.

Remedy: Dealers will switch the left and right rear air disc brake calipers, replace the rear brake torque plates, and replace the brake pads, free of charge. Owner notification letters were mailed May 12, 2025. Owners may contact International customer service at 1-800-448-7825. International's number for this recall is 25501.