2018 International WORKSTAR: complaints, problems and recalls

Reported: 2018-05-03 (May 3, 2018)

Navistar, Inc. (Navistar) is recalling certain 2018-2019 International WorkStar, DuraStar, LoneStar, LT, ProStar, RH and IC Bus HC, 2018 International TranStar, 2019 International HV and MV trucks and transit buses. The front driver and passenger seat belt anchor D-ring bolt may break in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 210, "Seat Belt Assembly Anchorages."

Consequence: If the D-ring bolt breaks during a crash, the seat occupant may not be properly restrained, increasing their risk of injury.

Remedy: Navistar has notified owners, and dealers will replace the D-ring bolt depending on the information found on the seat belt label, free of charge. The recall began May 23, 2018. Owners may contact Navistar customer service at 1-800-448-7825. Navistar's number for this recall is 18505.

Reported: 2018-11-21 (November 21, 2018)

Navistar, Inc. (Navistar) is recalling certain 2019 International HV, MV, 2018-2019 HX, LT, RH, LoneStar, ProStar, WorkStar, and 2018 TranStar automated manual transmission vehicles, equipped with certain Eaton ECA heavy-duty truck clutches. An internal component in the clutch assembly may fail, possibly resulting in unintended vehicle movement.

Consequence: Unintended vehicle movement can increase the risk of a crash.

Remedy: Navistar will notify owners, and dealers will recalibrate the Transmission Control Module (TCM), free of charge. The recall began January 18, 2019. Owners may contact Navistar customer service at 1-800-448-7825. Navistar's number for this recall is 18518.

Reported: 2019-03-20 (March 20, 2019)

Navistar, Inc. (Navistar) is recalling certain 2017-2020 International DuraStar and WorkStar, 2018-2020 IC Bus CECB, International HV and MV, 2018-2019 IC Bus 1300 FBC and HCCB, and 2019-2020 IC Bus TCCB vehicles equipped with Cummins B6.7 diesel engines with fuel module option number FS90301 or FS90453. The electric fuel heater within the fuel module may overheat and cause plastic in the fuel heater to melt and potentially catch fire. It may also lead to engine stalling.

Consequence: A fire increases the risk of injury. An engine stall can increase the risk of crash.

Remedy: Cummins will notify the affected Navistar owners. Cummins dealers will replace the fuel heater with a newly designed fuel heater, free of charge. The recall began May 2, 2019. Owners may contact Cummins customer service at 1-800-286-6467 or Navistar customer service at 1-800-448-7825.

Reported: 2019-03-26 (March 26, 2019)

Custom Fab & Body LLC (Custom Fab & Body) is recalling certain 2018 Ford F-650 XLT Crew Cab, 2017-2018 International 7500 4x4, and 2018 International 7500 4x2, Freightliner M2-112 and M2-106, and Kenworth T-370-based emergency vehicles equipped with Whelen brake lights. Depending on the specific wiring of the vehicle, these brake lights may illuminate when the brake pedal has not been pressed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."

Consequence: If the brake lights incorrectly illuminate, it can confuse other drivers, possibly increasing the risk of a crash.

Remedy: Custom Fab & Body has notified owners, instructing them to contact Whelen for replacement lights, free of charge. The recall began April 11, 2019. Owners may contact Whelen customer service at 1-860-526-9504.

Reported: 2019-11-21 (November 21, 2019)

Navistar, Inc. (Navistar) is recalling certain 2019-2020 International MV and HV, 2018-2020 Workstar, and 2018-2019 Durastar vehicles equipped with feature codes 12VXT and 12VXU. With the parking brake applied and the automatic transmission in the 'Drive' or 'Reverse' position, when the stationary PTO switch is engaged by the operator, the engine RPM will ramp up and may overcome the parking brake's ability to hold the vehicle.

Consequence: Unintended vehicle movement increases the risk of a crash.

Remedy: Navistar will notify owners, and dealers will update the Engine Control Module to enable the PTO neutral interlock, free of charge. The recall began January 16, 2020. Owners may contact Navistar customer service at 1-800-448-7825. Navistar's number for this recall is 19518.

Reported: 2020-04-17 (April 17, 2020)

Navistar, Inc. (Navistar) is recalling certain 2017-2020 International WorkStar and International DuraStar, 2018-2019 IC 1300 FBC Commercial and IC HC Commercial, 2018-2021 IC CE Commercial, International MV and International HV, and 2019-2021 IC TC Commercial buses with Cummins B6.7 diesel engines with a fuel module option number FS90301 or FS90453. The electric fuel heater within the fuel module may overheat and cause plastic in the fuel heater to melt and potentially catch fire. It may also lead to engine stalling.

Consequence: A fire increases the risk of injury. An engine stall can increase the risk of a crash.

Remedy: Cummins will notify the affected Navistar customers and dealers will disable the fuel heater by either installing a plug in place of the heater or otherwise rendering the fuel heater inoperable and removing the fuse supplying electrical power to the fuel heater and installing a cover over the wire harness connector, free of charge. The recall began May 28, 2020. Owners may contact Cummins customer service at 1-800-286-6467.

Reported: 2020-12-23 (December 23, 2020)

Navistar, Inc. (Navistar) is recalling certain 2019-2021 International MV, 2020-2021 International HV, 2014-2020 International DuraStar and 2015-2018 International WorkStar vehicles. When the parking brake is applied and the automatic transmission is still in the drive or reverse position and the stationary PTO switch is engaged by the operator, the engine may rev and overcome the parking brake's ability to keep the vehicle from moving.

Consequence: Unexpected Vehicle movement can increase the risk of a crash or injury.

Remedy: Navistar will notify owners, and dealers will update the parameters in the Cummins ECM for feature codes 12VXT or 12VXU that enables the PTO neutral interlock, free of charge. The recall began February 17, 2021. Owners may contact Navistar customer service at 1-800-448-7825. Navistar's number for this recall is 20510.

Reported: 2021-05-19 (May 19, 2021)

Navistar, Inc. (Navistar) is recalling certain 2018-2019 International WorkStar, International DuraStar, 2019-2021 International HV, International MV, and IC Bus RE Commercial Bus vehicles. The sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leak.

Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire.

Remedy: Dealers will inspect the rail threads, and replace the rail as necessary, free of charge. Owner notification letters were mailed on June 21, 2021. Owners may contact Navistar customer service at 1-800-448-7825.

Reported: 2023-04-06 (April 6, 2023)

Navistar, Inc. (Navistar) is recalling certain 2016-2017 International TranStar, 2017-2019 International ProStar, International LoneStar, 2017-2020 International DuraStar, WorkStar, and 2018-2019 IC Bus HC Commercial buses. The heating, ventilation, and air-conditioning (HVAC) blower motor circuit may have an insufficient wiring terminal that can overheat.

Consequence: An overheated electrical circuit can increase the risk of a fire.

Remedy: Dealers will replace the HVAC blower motor load circuit wiring terminal, free of charge. Owner notification letters are expected to be mailed June 5, 2023. Owners may contact Navistar's customer service at 1-800-448-7825. Navistar's number for this recall is 23510.