2002 Infiniti QX4: complaints, problems and recalls

CAN NOT HEAR TURN SIGNAL INDICATOR.*JB

Owner-reported narrative. Look up ODI 10008085 at NHTSA ↗

MY 2002 INFINITI QX4 HAS HAD THREE CATALYTIC CONVERTERS REPLACED DUE TO A CRACK IN THE SEAM OF THE CATALYTIC CONVERTER ON BOTH SIDES. MY VEHICLE HAS 18,800 MILES ON IT. *JB

Owner-reported narrative. 12,200 miles reported. Look up ODI 10039226 at NHTSA ↗

DT*: THE CONTACT STATED WHILE PULLING INTO A GARAGE AT 5-10 MPH, THE VEHICLE ACCELERATED RESULTING IN THE VEHICLE CRASHING THROUGH THE CONTACT'S HOUSE. DURING THE INCIDENT THE CONTACT HAD BRAKE FAILURE AND THE AIR BAGS FAILED TO DEPLOY. THERE WAS FRONTAL DAMAGE TO THE VEHICLE. THE VEHICLE HAS NOT BEEN INSPECTED BY THE DEALERSHIP. THE VEHICLE WAS TOWED TO A BODY SHOP FOR THE NECESSARY BODY REPAIRS.

Owner-reported narrative. 56,000 miles reported. Look up ODI 10157654 at NHTSA ↗

TL*THE CONTACT OWNS A 2002 INFINITI QX4. ON SEPTEMBER 14, 2007, WHILE FUELING THE VEHICLE, THE GAS SHOT BACK OUT AT LEAST TWO FEET FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO THE REPAIR SHOP ON SEPTEMBER 19, 2007, WHERE IT CURRENTLY REMAINS. THE CONTACT WAS INFORMED THAT THE FUEL TANK WOULD PROBABLY HAVE TO BE REPLACED. THE CURRENT AND FAILURE MILEAGES WERE 100,400. UPDATED 10/16/07 *TR

Owner-reported narrative. 100,400 miles reported. Look up ODI 10204243 at NHTSA ↗

WHILE DRIVING OVER AN HOUR OR MORE THAN 80 MILES, TRANSMISSION WOULD NOT SHIFT FROM PASS GEAR DOWN TO 3 GEAR. IT WOULD SOUND LIKE ITS SLIPPING. HAS BEEN DOING THIS SINCE 5,000 MILES SUV HAS 100,000 INFINITY DOESN'T WANT TO COVER IT. NOW FIRST AND 4TH DOESN'T WORK. DEALER TOLD ME INFINITY HAD A PROBLEM WITH THE TRANS OVER HEATING, WHICH CAUSES TRANSMISSION FAILURE. *TR

Owner-reported narrative. 5,000 miles reported. Look up ODI 10252617 at NHTSA ↗

WHILE DRIVING MY 2002 INFINITI QX4 WITH THREE OTHER ADULTS AND AN INFANT IN THE AUTO, THE ENTIRE HUB OF THE RIGHT REAR WHEEL BROKE AWAY AND AFTER CAUSING DAMAGE TO THE SIDE AND DOOR OF THE CAR, CONTINUED TO FLY DOWN THE STREET. I WAS TRAVELING AT 40 MPH ON A SUBURBAN STREET. THE POLICE OFFICER WHO ASSISTED TOLD US THAT WE WERE LUCKY TO BE ALIVE. FLETCHER JONES/CHICAGO WHERE THIS VEHICLE WAS PURCHASED NO LONGER HANDLES INFINITI SO THE CAR WAS INSPECTED AT INFINITI OF LISLE, ILL. ALTHOUGH THESE WHEELS ARE THE ORIGINAL WHEELS PURCHASED ON TH…

Owner-reported narrative. 110,630 miles reported. Look up ODI 10275031 at NHTSA ↗

2002 INFINITI QX4 IN A PARKING LOT AT ABOUT 5MPH. INTENDING TO PARK STRAIGHT AHEAD AGAINST A CONCRETE WALL. ONE CAR LENGTH BEHIND THE PARKING SPACE. BEGINNING TO BRAKE. SUDDEN ACCELERATION PROPELLED THE CAR FORWARD AND HIT THE WALL HEAD-ON, DESPITE EFFORT TO BRAKE. THERE WAS A SURGING POWER SOUND AND THE CAR WAS CLEARLY ACCELERATING. AT LEAST ONE OF THE REAR WHEELS CONTINUED TO REVOLVE UNDER POWER AFTER THE CAR WAS STOPPED AGAINST THE WALL. *TR

Owner-reported narrative. 120,000 miles reported. Look up ODI 10331833 at NHTSA ↗

TL* THE CONTACT OWNS A 2002 INFINITI QX4. THE CONTACT WAS DRIVING APPROXIMATELY 70 MPH WHEN THE VEHICLE COMPLETELY STALLED WITHOUT THE WARNING. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN INFORMED THE CONTACT THAT THREE POWER VALVE SCREWS DETACHED FROM THE ENGINE. THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED AT THE CONTACTS EXPENSE. THE FAILURE MILEAGE WAS 123,000.

Owner-reported narrative. 123,000 miles reported. Look up ODI 10365022 at NHTSA ↗

Reported: 2010-07-06 (July 6, 2010)

NISSAN IS RECALLING FORTY-SIX CERTAIN MODEL YEAR 2002 PATHFINDER AND INFINITI QX4 VEHICLES MANUFACTURED FROM AUGUST 24, 2001 THROUGH AUGUST 28, 2001. THE AIR BAG INFLATOR CONTAINS PROPELLANT WAFERS THAT ARE REQUIRED TO PROPERLY DEPLOY THE FRONT PASSENGER AIR BAG. DUE TO IMPROPER PROPELLANT WAFER INSTALLATION DURING THE AIR BAG INFLATOR ASSEMBLY PROCESS, SOME AIR BAG INFLATORS MAY BE MISSING ONE OF THE WAFERS. AS A RESULT, THE REMAINING WAFERS IN THE INFLATOR USED FOR THE DEPLOYMENT OF THE FRONT PASSENGER AIR BAG MAY, OVER TIME, BREAK UP INTO POWDER DUE TO NORMAL VIBRATION EXPERIENCED WHILE DRIVING. THIS CAUSES THE COMBUSTION RATE OF THE PROPELLANT TO INCREASE INSIDE THE INFLATOR, WHICH CAN LEAD TO INTERNAL PRESSURE RISING SUDDENLY DURING AIR BAG DEPLOYMENT.

Consequence: THE INFLATOR HOUSING MAY RUPTURE AND PIECES OF THE INFLATOR COULD STRIKE AND INJURE VEHICLE OCCUPANTS.

Remedy: NISSAN WILL NOTIFY THE OWNERS OF THE FORTY-SIX AFFECTED VEHICLES. DEALERS WILL REPLACE THE FRONT PASSENGER AIR BAG MODULE ASSEMBLY WITH A NEW ONE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 19, 2010. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261 AND INFINITI AT 1-800-662-6200.

Reported: 2011-04-20 (April 20, 2011)

NISSAN IS RECALLING CERTAIN MODEL YEAR 1996-2004 PATHFINDER AND MODEL YEAR 1997-2003 INFINITI QX4 VEHICLES ORIGINALLY SOLD, OR CURRENTLY REGISTERED IN, CONNECTICUT, DELAWARE, IOWA, ILLINOIS, INDIANA, MASSACHUSETTS, MAINE, MARYLAND, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WASHINGTON D.C., WEST VIRGINIA AND WISCONSIN. IN AREAS OF THE COUNTRY IN WHICH HEAVY CONCENTRATIONS OF ROAD SALT ARE USED, A MIXTURE OF SNOW/WATER AND SALT MAY ENTER AN ASSEMBLY LOCATION HOLE IN THE UPPER STRUT HOUSING, CAUSING WATER TO COLLECT AT THE MATING SURFACE OF THE STRUT HOUSING PANEL AND THE INNER HOOD LEDGE ASSEMBLY. OVER TIME, THIS SNOW/WATER AND SALT INTRUSION MAY RESULT IN CORROSION OF THE STRUT TOWER HOUSING IN SOME SUBJECT VEHICLES.

Consequence: THE STRUT HOUSING MAY CRACK AND PULL AWAY FROM THE INNER HOOD LEDGE ASSEMBLY. THIS MAY LEAD TO GRINDING NOISES, INCREASED STEERING EFFORT, AND POSSIBLY THE STEERING COLUMN TO BREAK, RESULTING IN THE LOSS OF STEERING CONTROL, WHICH COULD RESULT IN A CRASH.

Remedy: NISSAN WILL INSPECT THE STRUT HOUSING AND REPAIR THE VEHICLES AS NECESSARY, FREE OF CHARGE. AN INTERIM NOTIFICATION LETTER WAS SENT OUT IN MAY 2011. THE SECOND NOTICE WAS MAILED ON JULY 25, 2011. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.

Reported: 2015-05-15 (May 15, 2015)

Nissan North America, Inc. (Nissan) is recalling certain model year 2001-2003 Nissan Maxima, 2002-2004 Pathfinder, 2002-2006 Sentra, 2002-2003 Infiniti QX4 and I35, 2003 FX35 and FX45, and 2001 I30 vehicles. Upon deployment of the passenger side frontal air bag, excessive internal pressure may cause the inflator to rupture.

Consequence: In the event of a crash necessitating deployment of the passenger's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.

Remedy: Nissan will notify owners, and dealers will replace the passenger air bag inflator, free of charge. The recall began on June 15, 2015. Owners may contact Nissan customer service at 1-800-647-7261. Note: On December 18, 2015 Nissan informed NHTSA of an amendment of this recall to remove 2004-2005 Infiniti FX35 and FX45 vehicles.

Reported: 2017-02-02 (February 2, 2017)

Nissan North America, Inc. (Nissan) is recalling certain 2002 Pathfinder and Infiniti QX4 vehicles. These vehicles are equipped with Takata air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture.

Consequence: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.

Remedy: Nissan will notify owners, and dealers will replace the front passenger air bag assembly, free of charge. The recall began on March, 31, 2017. Owners may contact Nissan customer service at 1-800-647-7261.

Reported: 2020-01-09 (January 9, 2020)

Nissan North America, Inc. (Nissan) is recalling certain 2001-2003 Maxima, 2002-2006 Sentra, 2002-2004 Pathfinder, 2007-2011 Versa Sedan and Versa Hatchback, 2001-2004 Infiniti I30 and I35, 2002-2003 Inifiniti QX4, 2003-2008 Infiniti FX35 and FX45 and 2006-2010 M35 and M45 vehicles. The vehicles are equipped with non-desiccated, frontal passenger air bag inflators containing phase stabilized ammonium nitrate (PSAN) propellant that were used as interim remedy parts for previous Takata recalls. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.

Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

Remedy: Nissan will notify owners, and dealers will replace the front passenger air bag inflators with alternate desiccated inflators, free of charge. The recall began February 12, 2020. Owners may contact Nissan customer service at 888-737-9511 or Infiniti customer service at 888-810-3715.