2017 Infiniti QX30: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
33 owner complaints analyzed
4 distinct recall campaigns
25,000 mi median reported failure mileage
Scope: 2017 model year. Data snapshot: . 19 complaints include usable failure mileage.
Most common problems
Air Bags is the most frequently named component, appearing in 11 of 33 complaints (33.3%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Steering behavior | 11 | 33.3% |
| Braking behavior | 5 | 15.2% |
| Transmission and shifting | 2 | 6.1% |
| Electrical and battery issues | 2 | 6.1% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Air Bags | 11 |
| Steering | 7 |
| Electrical System | 6 |
| Power Train | 5 |
| Service Brakes | 4 |
| Unknown Or Other | 4 |
| Visibility/Wiper | 4 |
| Engine | 2 |
Air Bags: 11; Steering: 7; Electrical System: 6; Power Train: 5; Service Brakes: 4; Unknown Or Other: 4; Visibility/Wiper: 4; Engine: 2
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 9 |
| 25,000 to 49,999 | 5 |
| 50,000 to 74,999 | 3 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 2 |
| 150,000 and above | 0 |
Under 25,000: 9; 25,000 to 49,999: 5; 50,000 to 74,999: 3; 75,000 to 99,999: 0; 100,000 to 149,999: 2; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (9). 14 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2017 | 4 |
| 2018 | 4 |
| 2019 | 3 |
| 2020 | 1 |
| 2021 | 4 |
| 2022 | 4 |
| 2023 | 1 |
| 2024 | 3 |
| 2025 | 7 |
| 2026 | 2 |
2017: 4; 2018: 4; 2019: 3; 2020: 1; 2021: 4; 2022: 4; 2023: 1; 2024: 3; 2025: 7; 2026: 2
Pattern summary
Air Bags leads the component reports. Steering behavior appears in 11 complaint narratives. Braking behavior appears in 5 complaint narratives. Transmission and shifting appears in 2 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10955712 · 2017-02-20 (February 20, 2017)
I HAVE REACHED OUT TO THE DEALERSHIP AND INFINITI USA BUT TO NO AVAIL. SAFETY ISSUE: AFTER COMING TO A FULL STOP THE DOOR WILL NOT OPEN WHEN YOU PULL THE LEVER UNLESS YOU MANUALLY UNLOCK THE DOOR: YOU CAN'T GET OUT OF THE CAR UNLESS YOU MANUALLY UNLOCK IT; THIS IS A PRIMARY CONCERN FOR EMERGENCIES WHEN OFTEN PEOPLE DON'T HAVE THEIR WITS ABOUT THEM AND MAY STRUGGLE WITH THE DOOR FORGETTING THEY HAVE TO MANUALLY UNLOCK IT. (ALL OUR OTHER VEHICLES WHEN THE CAR COMES TO A STOP AND THE ENGINE IS OFF YOU PULL ON THE LEVER AND THE DOOR WILL OPEN BUT…
Owner-reported narrative. 100 miles reported. Look up ODI 10955712 at NHTSA ↗
Owner report 10971987 · 2017-04-11 (April 11, 2017)
I PURCHASED THIS CAR ON 3/18/2017 AND THE BRAKE PEDAL IS TOO CLOSE TO THE ACCELERATOR.THIS IS A SAFETY ISSUE SINCE THERE IS NOT ENOUGH ROOM FOR A PERSON TO DEPRESS BRAKE WITH OUT HITTING THE ACCELERATOR PEDAL.I HAVE ALMOST GOTTEN IN AN ACCIDENT DRIVING THE CAR DUE TO THIS ISSUE ON A CITY STREET WHILE TURNING.I CALLED DELEARSHIP AND THEY AGREE ITS TOO CLOSE BUT WILL NOT DO ANYTHING ABOUT IT.THEY SAID THEY WOULD CHECK WITH A TECH AND WOULD CALL ME BACK IF A NEW PEDAL COULD BE PUT IN AND THAT I WOULD HAVE TO PAY FOR THIS.I HAVE SINCE NOT HEARD BA…
Owner-reported narrative. 1,100 miles reported. Look up ODI 10971987 at NHTSA ↗
Owner report 11006564 · 2017-07-20 (July 20, 2017)
BASE ASSY-FUEL FILLER PART # 781205DA0A AND ACTUATOR ASSY-FUEL FILLER LID OPENER PART # 788505DAB. LID WAS STUCK AND WAS UNABLE TO OPEN TO FUEL CAR. HAD TO FORCE IT OPEN AND IT BROKE THE LATCH ON THE DOOR SECTION AND THE OPENER WAS STUCK. SENDING IT TO THE DEALER TO HAVE IT FIXED, SHOULD BE UNDER WARRANTY. VEHICLE WAS STATIONARY
Owner-reported narrative. 4,300 miles reported. Look up ODI 11006564 at NHTSA ↗
Owner report 11051518 · 2017-11-30 (November 30, 2017)
DRIVER'S BAG UNEXPECTEDLY DEPLOY ISSUE
Owner-reported narrative. 10,000 miles reported. Look up ODI 11051518 at NHTSA ↗
Owner report 11063863 · 2018-01-20 (January 20, 2018)
THE SPEED AT WHICH THE WINDSHIELD WIPERS FUNCTION IS NOT SAFE. THESE SPEED IS TOO SLOW AND AS A RESULT DOES NOT CLEAR THE WATER OFF OF THE WINDSHIELD. VISIBILITY IS POOR AS YOU CANNOT SEE THRU THE WATER THAT REMAINS ON WINDSHEID. UNACCEPTABLE. I REPORTED TO INFINITY AND TOOK TO DEALERSHIP. THE ADVISED FUNCTIONING AS DESIGNED, THIS IS A HAZARD AND I DO NOT FEEL SAFE DRIVING IN THE RAIN. I HAVE HAD SEVERAL INCIDENTS (EVERY TIME IT RAINS) BUT THIS WAS FIRST TIME I WAS DUE FOR SERVICE AND HAD DEALERSHIP INVESTIGATE
Owner-reported narrative. 6,000 miles reported. Look up ODI 11063863 at NHTSA ↗
Owner report 11142231 · 2018-10-23 (October 23, 2018)
NAVIGATION SCREEN GOES BLACK SOMETIMES WHEN VEHICLE IS PUT IN REVERSE. THIS IS A SAFETY CONCERN BECAUSE OF THE LIMITED VISIBILITY OF THE QX30, ESPECIALLY WHEN BACKING UP.
Owner-reported narrative. 14,500 miles reported. Look up ODI 11142231 at NHTSA ↗
Owner report 11155222 · 2018-11-30 (November 30, 2018)
WAS DRIVING CAR AND WINDSHIELD BEGAN TO FREEZE OVER WITH FROST. CAME TO COMPLETE STOP IN RESIDENTIAL STREET, AND THE CAR WAS STATIONARY. I THEN PRESSED PARK BUTTON AND OPENED CAR DOOR TO GET OUT TO SCRAPE WINDSHIELD MORE. CAR DID NOT GO INTO PARK AND BEGAN TO ROLL, PULLING ME OUT AND TO THE GROUND AND AND MY LEFT LOWER LEG WAS RAN OVER BY LEFT REAR TIRE. CAR CONTINUED TO ROLL AND WENT OFF ROAD AND CRASHED INTO A TREE. IN THE OWNER'S MANUAL FOR VEHICLE, MANUAL STATES THAT "PARK POSITION P IS AUTOMATICALLY ENGAGED IF: *YOU SWITCH OFF THE ENGINE U…
Owner-reported narrative. 28,000 miles reported. Look up ODI 11155222 at NHTSA ↗
Owner report 11162805 · 2018-12-20 (December 20, 2018)
TL* THE CONTACT LEASES A 2017 INFINITI QX30. WHEN ATTEMPTING TO ACCELERATE, REVERSE, OR WHILE STOPPED AT AN INTERSECTION, THE VEHICLE FAILED TO REGAIN ACCELERATION THE "SEE THE DRIVER'S MANUAL" MESSAGE WOULD ALSO APPEAR. THE CONTACT TOOK THE VEHICLE TO BENNETT INFINITI OF ALLENTOWN (2121 LEHIGH STREET, ALLENTOWN, PA 18103, [phone removed]) AND THE WARNING MESSAGE WAS REMEDIED. THE VEHICLE ACCELERATION FAILURE WAS NOT DIAGNOSED OR CORRECTED. THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE WAS 5,000.
Owner-reported narrative. 5,000 miles reported. Look up ODI 11162805 at NHTSA ↗
Recall history
4 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
16V939000 · Air Bags:Frontal:Passenger Side:Inflator Module
Reported: 2016-12-28 (December 28, 2016)
Nissan North America, Inc. (Nissan) is recalling certain 2017 Infiniti QX30 vehicles manufactured August 11, 2016, to September 27, 2016. The affected vehicles have a passenger air bag inflator initiator that may fail to ignite during a crash, preventing the air bag from deploying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Consequence: A passenger air bag that fails to deploy in the event of a crash can increase the risk of injury.
Remedy: Nissan will notify owners, and dealers will replace the passenger air bag assembly, free of charge. The recall began on March 21, 2017. Owners may contact Nissan customer service at 1-800-647-7261.
NHTSA campaign record ↗17V143000 · Air Bags:Side/Window
Reported: 2017-03-06 (March 6, 2017)
Nissan North America Inc. (Nissan) is recalling certain 2017 Infiniti QX30 vehicles. The affected vehicles have a driver-side curtain air bag inflator initiator that may fail to ignite during a crash, preventing the air bag from deploying.
Consequence: If the air bag fails to deploy in the event of a crash, it can increase the risk of injury.
Remedy: Nissan will notify owners, and dealers will replace the driver-side curtain air bag assembly, free of charge. The recall began on May 2, 2017. Owners may contact Infiniti customer Service at 1-800-662-6200.
NHTSA campaign record ↗17V691000 · Air Bags:Frontal
Reported: 2017-11-01 (November 1, 2017)
Nissan North America, Inc. (Nissan) is recalling 2017-2018 Infiniti QX30 vehicles. The driver's air bag may unexpectedly deploy due to insufficient grounding of the steering components if an electrostatic discharge occurs and the air bag clockspring is broken.
Consequence: If the driver air bag inadvertently deploys, it can increase the risk of injury and a crash.
Remedy: Nissan will notify owners, and dealers will add sufficient grounding to the steering components, free of charge. The recall began March 26, 2018. Owners may contact Infiniti customer service at 1-800-622-6200, option 7.
NHTSA campaign record ↗21V419000 · Steering:Gear Box:Shaft Sector | Steering
Reported: 2021-06-02 (June 2, 2021)
Nissan North America, Inc. (Nissan) is recalling certain 2017 Infiniti QX30 vehicles. The steering shaft bore hole for the universal joint bearing may allow excessive movement that, over time, could result in the separation of the bearing and universal joint.
Consequence: A separated universal joint bearing can cause a loss of steering control and increase the risk of a crash.
Remedy: Dealers will replace the lower steering shaft, free of charge. Owner notification letters were mailed on July 30, 2021. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number for this recall is PG1CF.
NHTSA campaign record ↗