2017 Infiniti QX30 problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
33 owner complaints analyzed
4 distinct recall campaigns
25,000 mi median reported failure mileage
Scope: 2017 model year. Data snapshot: . 19 complaints include usable failure mileage.
Most common problems
Air Bags is the most frequently named component, appearing in 11 of 33 complaints (33.3%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Steering behavior | 11 | 33.3% |
| Braking behavior | 5 | 15.2% |
| Transmission and shifting | 2 | 6.1% |
| Electrical and battery issues | 2 | 6.1% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Air Bags | 11 |
| Steering | 7 |
| Electrical System | 6 |
| Power Train | 5 |
| Service Brakes | 4 |
| Unknown Or Other | 4 |
| Visibility/Wiper | 4 |
| Engine | 2 |
Air Bags: 11; Steering: 7; Electrical System: 6; Power Train: 5; Service Brakes: 4; Unknown Or Other: 4; Visibility/Wiper: 4; Engine: 2
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 9 |
| 25,000 to 49,999 | 5 |
| 50,000 to 74,999 | 3 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 2 |
| 150,000 and above | 0 |
Under 25,000: 9; 25,000 to 49,999: 5; 50,000 to 74,999: 3; 75,000 to 99,999: 0; 100,000 to 149,999: 2; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (9). 14 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2017 | 4 |
| 2018 | 4 |
| 2019 | 3 |
| 2020 | 1 |
| 2021 | 4 |
| 2022 | 4 |
| 2023 | 1 |
| 2024 | 3 |
| 2025 | 7 |
| 2026 | 2 |
2017: 4; 2018: 4; 2019: 3; 2020: 1; 2021: 4; 2022: 4; 2023: 1; 2024: 3; 2025: 7; 2026: 2
Pattern summary
Air Bags leads the component reports. Steering behavior appears in 11 complaint narratives. Braking behavior appears in 5 complaint narratives. Transmission and shifting appears in 2 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11405167 · 2021-03-27 (March 27, 2021)
THIS VEHICLE IS AN ABSOLUTE HAZARD. THE BRAKES AND POWER STEERING WILL FAIL WHILE DRIVING, AND THE VEHICLE WILL BE SLOW TO ACCELERATE WHILE THIS HAPPENS. I HAVE PERSONALLY HAD TWO NEAR ACCIDENTS WHEN THIS OCCURS. I HAVE RESEARCHED AND FOUND THAT I AM FAR FROM THE ONLY PERSON WITH THIS ISSUE AND INFINITI DOESN'T SEEM TO CARE. I HAVE TAKEN IT IN THREE TIMES ALREADY WITH NO SOLUTION OFFERED. I HAVE ATTACHED A FEW OF THE OTHER COMPLAINTS I FOUND ONLINE.
Owner-reported narrative. 30,000 miles reported. Look up ODI 11405167 at NHTSA ↗
Owner report 11436554 · 2021-10-13 (October 13, 2021)
The contact owns a 2017 Infiniti QX30. The contact stated that while driving at various speeds, an abnormal clicking noise would emit from the steering wheel as all electric buttons on the steering wheel failed to operate without warning. When the contact made a U-turn, the clicking noise became louder and the "front left malfunction, service required" warning message appeared on the instrument panel. Upon investigation, the contact linked her failure to NHTSA Campaign Number: 17V691000 (Air Bags). The manufacturer was notified of the failure a…
Owner-reported narrative. Look up ODI 11436554 at NHTSA ↗
Owner report 10971987 · 2017-04-11 (April 11, 2017)
I PURCHASED THIS CAR ON 3/18/2017 AND THE BRAKE PEDAL IS TOO CLOSE TO THE ACCELERATOR.THIS IS A SAFETY ISSUE SINCE THERE IS NOT ENOUGH ROOM FOR A PERSON TO DEPRESS BRAKE WITH OUT HITTING THE ACCELERATOR PEDAL.I HAVE ALMOST GOTTEN IN AN ACCIDENT DRIVING THE CAR DUE TO THIS ISSUE ON A CITY STREET WHILE TURNING.I CALLED DELEARSHIP AND THEY AGREE ITS TOO CLOSE BUT WILL NOT DO ANYTHING ABOUT IT.THEY SAID THEY WOULD CHECK WITH A TECH AND WOULD CALL ME BACK IF A NEW PEDAL COULD BE PUT IN AND THAT I WOULD HAVE TO PAY FOR THIS.I HAVE SINCE NOT HEARD BA…
Owner-reported narrative. 1,100 miles reported. Look up ODI 10971987 at NHTSA ↗
Owner report 11234211 · 2019-07-23 (July 23, 2019)
TL* THE CONTACT OWNS A 2017 INFINITI QX30. WHILE THE VEHICLE WAS AT A STOP SIGN, IT ROLLED BACKWARDS AND AN UNKNOWN RED INDICATOR ILLUMINATED. THE CONTACT HAD TO MAKE SURE THE BRAKE PEDAL WAS DEPRESSED TO PREVENT THE RISK OF A CRASH. THE FAILURE OCCURRED SEVERAL TIMES. J.B.A. INFINITI (8431 BALTIMORE NATIONAL PIKE, ELLICOTT CITY, MD 21043, [phone removed]) WAS MADE AWARE OF THE FAILURE. A SERVICE TECHNICIAN TEST DROVE THE VEHICLE AND WAS ABLE TO DUPLICATE THE FAILURE; HOWEVER, THE SERVICE MANAGER INDICATED THAT THIS WAS A DESIGN FLAW AND NOT A …
Owner-reported narrative. 25,000 miles reported. Look up ODI 11234211 at NHTSA ↗
Owner report 11155222 · 2018-11-30 (November 30, 2018)
WAS DRIVING CAR AND WINDSHIELD BEGAN TO FREEZE OVER WITH FROST. CAME TO COMPLETE STOP IN RESIDENTIAL STREET, AND THE CAR WAS STATIONARY. I THEN PRESSED PARK BUTTON AND OPENED CAR DOOR TO GET OUT TO SCRAPE WINDSHIELD MORE. CAR DID NOT GO INTO PARK AND BEGAN TO ROLL, PULLING ME OUT AND TO THE GROUND AND AND MY LEFT LOWER LEG WAS RAN OVER BY LEFT REAR TIRE. CAR CONTINUED TO ROLL AND WENT OFF ROAD AND CRASHED INTO A TREE. IN THE OWNER'S MANUAL FOR VEHICLE, MANUAL STATES THAT "PARK POSITION P IS AUTOMATICALLY ENGAGED IF: *YOU SWITCH OFF THE ENGINE U…
Owner-reported narrative. 28,000 miles reported. Look up ODI 11155222 at NHTSA ↗
Owner report 11234203 · 2019-07-23 (July 23, 2019)
THIS COMPLAINT IS THAT OF SERIOUS HEALTH AND SAFETY RISK IGNORED WITH IGNORANCE AND BELLIGERENCE BY INFINITI. THE QX30 IS AN AUTOMATIC TRANSMISSION CAR THAT IS NOT JUST ROLLING BACKWARDS WHILE IN DRIVE HOWEVER IT APPEARD TO BE DRIVING BACKWARDS IN DRIVE. WHILE THE QX30 IS STATIONARY ON AN CITY OR HIGHWAY, WITH OR WITHOUT THE AUTOMATIC SHUT OFF ENGAGED, THE VEHICLE WILL NOT JUST ROLL SLIGHTLY, HOWEVER ENGAGE IN BACKWARDS MOTION TO A POINT OF THE CAR SEEMINGLY DRIVING BACKWARDS WHILE THE CAR IS IN DRIVE. THE CAR ESSENTIALLY DRIVES IN REVERSE…
Owner-reported narrative. 25,000 miles reported. Look up ODI 11234203 at NHTSA ↗
Owner report 11538709 · 2023-08-15 (August 15, 2023)
What component or system failed or malfunctioned, and is it available for inspection upon request? I am not entirely sure what specific part of my car is causing this issue, but from the research I have done regarding other people with my make/model of the car, it seems like it is something with the electrical system/auxiliary battery. Yes, it can be examined upon request at this time. How was your safety or the safety of others put at risk? My car has an ecostart button that is automatically on when you get into the car, and there is no way…
Owner-reported narrative. Look up ODI 11538709 at NHTSA ↗
Owner report 11572582 · 2024-02-18 (February 18, 2024)
While driving vehicle warning message appeared on cluster saying “ABS INOPERABLE” with ABS and traction control lights on. Minutes later all power steering is gone and vehicle is very difficult to steer. This not only put me in danger but also my passengers and others on the road as well. This has happened multiple times. Brought the vehicle to the infinity dealer to be told I needed 2 new batteries. Bought new batteries and is still happening. The owner manual says to rock steering wheel side to side while driving 12mph to reset. Sometimes it …
Owner-reported narrative. Look up ODI 11572582 at NHTSA ↗