2012 Hyundai VERACRUZ: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
65 owner complaints analyzed
3 distinct recall campaigns
95,000 mi median reported failure mileage
Scope: 2012 model year. Data snapshot: . 40 complaints include usable failure mileage.
Most common problems
Electrical System is the most frequently named component, appearing in 20 of 65 complaints (30.8%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Electrical and battery issues | 14 | 21.5% |
| Braking behavior | 11 | 16.9% |
| Engine operation | 10 | 15.4% |
| Steering behavior | 3 | 4.6% |
| Transmission and shifting | 1 | 1.5% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Electrical System | 20 |
| Engine | 19 |
| Engine And Engine Cooling | 16 |
| Service Brakes, Hydraulic | 8 |
| Unknown Or Other | 3 |
| Air Bags | 2 |
| Exterior Lighting | 2 |
| Structure:Body | 2 |
Electrical System: 20; Engine: 19; Engine And Engine Cooling: 16; Service Brakes, Hydraulic: 8; Unknown Or Other: 3; Air Bags: 2; Exterior Lighting: 2; Structure:Body: 2
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 5 |
| 25,000 to 49,999 | 3 |
| 50,000 to 74,999 | 6 |
| 75,000 to 99,999 | 9 |
| 100,000 to 149,999 | 8 |
| 150,000 and above | 9 |
Under 25,000: 5; 25,000 to 49,999: 3; 50,000 to 74,999: 6; 75,000 to 99,999: 9; 100,000 to 149,999: 8; 150,000 and above: 9
75,000 to 99,999 miles has the most reports with usable mileage (9). 25 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2014 | 2 |
| 2015 | 2 |
| 2016 | 1 |
| 2017 | 4 |
| 2018 | 8 |
| 2019 | 2 |
| 2020 | 5 |
| 2021 | 17 |
| 2022 | 10 |
| 2023 | 5 |
| 2024 | 7 |
| 2026 | 2 |
2014: 2; 2015: 2; 2016: 1; 2017: 4; 2018: 8; 2019: 2; 2020: 5; 2021: 17; 2022: 10; 2023: 5; 2024: 7; 2026: 2
Pattern summary
Electrical System leads the component reports. Electrical and battery issues appears in 14 complaint narratives. Braking behavior appears in 11 complaint narratives. Engine operation appears in 10 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10632011 · 2014-09-09 (September 9, 2014)
TL* THE CONTACT OWNS A 2012 HYUNDAI VERACRUZ. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT HEARD A LOUD ABNORMAL NOISE COMING FROM THE REAR OF THE VEHICLE ON SEVERAL OCCASIONS. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 2,000.
Owner-reported narrative. 2,000 miles reported. Look up ODI 10632011 at NHTSA ↗
Owner report 10639870 · 2014-09-29 (September 29, 2014)
TL* THE CONTACT OWNS A 2012 HYUNDAI VERACRUZ. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V415000 (ENGINE). THE CONTACT BELIEVED THE RECALL WAS UNSAFE BECAUSE THE MANUFACTURER DID NOT INFORM THE DEALER OF A REMEDY. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Owner-reported narrative. Look up ODI 10639870 at NHTSA ↗
Owner report 10786718 · 2015-10-28 (October 28, 2015)
WHILE DRIVING AT NIGHT WITH THE HEADLIGHTS ON, THE HEADLIGHTS WOULD GO OFF COMPLETELY FOR A MOMENT (PERHAPS ONE TO TWO SECONDS) WHEN THE TURN SIGNAL IS USED. THE HEADLIGHTS ALWAYS CAME BACK ON WHEN THE TURN SIGNAL LEVER WAS RETURNED TO THE NORMAL CENTER POSITION. THIS HAS HAPPENED OCCASIONALLY FOR A COUPLE OF MONTHS, BUT THEN IT OCCURRED FREQUENTLY ON A RECENT TRIP WHERE I WAS DRIVING AT NIGHT FOR ABOUT SIX HOURS STRAIGHT ON AN INTERSTATE HIGHWAY.
Owner-reported narrative. 17,000 miles reported. Look up ODI 10786718 at NHTSA ↗
Owner report 10788809 · 2015-11-06 (November 6, 2015)
WENT IN FOR A RECALL (CAMPAIGN 121) TO THE DEALERSHIP. THE REPAIR WAS DONE INCORRECTLY CAUSING MORE PROBLEMS. THE DEALERSHIP AGREED TO RE DUE JUST THE PROBLEM BUT FAILED TO CLEAN RESIDUA (OIL ALL OVER ENGINE AND PARTS) THIS CAUSED THE PARTS TO FAIL UPON DRIVING. FILED A COMPLAINT TO HYUNDAI AND HAD NO RESULTS ON PAYING FOR THE DAMAGES (REPAIRS). THE 1ST INCIDENT OCCURRED WHILE DRIVING ON THE HIGHWAY WITH HEAVY TRAFFIC. THE DRIVE BELT SHREDDED CAUSING VEHICLE TO STOP. THE 2ND INCIDENT OCCURRED WHILE DRIVING ON MAIN ROAD. THE ALTERNATOR FAILED WH…
Owner-reported narrative. 74,457 miles reported. Look up ODI 10788809 at NHTSA ↗
Owner report 10904203 · 2016-09-06 (September 6, 2016)
TL* THE CONTACT OWNS A 2012 HYUNDAI VERACRUZ. WHILE THE VEHICLE WAS STATIONARY, THE BRAKE LIGHTS MALFUNCTIONED AND CAUSED THE GEAR SHIFT LEVER TO LOCK. THE BRAKE SWITCH WAS REPLACED TWICE, BUT THE ISSUE RECURRED. THE VEHICLE WAS NOT REPAIRED AGAIN. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 83,000.
Owner-reported narrative. 83,000 miles reported. Look up ODI 10904203 at NHTSA ↗
Owner report 10957112 · 2017-02-26 (February 26, 2017)
OVER THE PAST MONTH OR SO, THIS VERACRUZ HAS SUDDENLY AND WITHOUT WARNING ACCELERATED AT TOP SPEED, AND I COULD NOT STOP IT WITH THE BRAKES. I HAD TO TURN THE ENGINE OFF IN THE MIDDLE OF TRAFFIC. THIS IS INCREDIBLY DANGEROUS-I DONT EVEN WANT TO DRIVE THE CAR. SOMEONE COULD EASILY GET INJURED OR WORSE.
Owner-reported narrative. 58,000 miles reported. Look up ODI 10957112 at NHTSA ↗
Owner report 10971949 · 2017-04-11 (April 11, 2017)
JULY 2014: EXPERIENCED SUDDEN PROGRESSIVE ELECTRICAL FAILURE WHILE DRIVING. DISCOVERED ALTERNATOR FOULED BY LEAKING OIL. VALVE COVER GASKET, ALTERNATOR REPLACED AT DEALERSHIP. REC'D NOTICE OF RECALL 121. JANUARY 2015: RECALL REPAIRS WERE APPLIED. JUNE 2016: PROBLEM RECURRED AS BEFORE. GASKET & ALTERNATOR AGAIN REPLACED. ALTHOUGH REPAIR/REPLACEMENT DONE, HYUNDAI REFUSES TO OFFER ANY OTHER REMEDY OR EXTEND WARRANTY.
Owner-reported narrative. 75,480 miles reported. Look up ODI 10971949 at NHTSA ↗
Owner report 11003712 · 2017-07-07 (July 7, 2017)
THE FIX FOR RECALL NHTSA CAMPAIGN NUMBER: 14V415000 FAILED IN LESS THAN TWO YEARS. THE HEAD GASKET LEAK APPARENTLY RETURNED AND CREATED AN ALTERNATOR FAILURE THAT LED TO A LOSS OF POWER AND ACCELERATION ON THE HIGHWAY AND EVENTUAL STALL OUT. THE VEHICLE WAS REPAIRED, BUT I INCURRED COSTS ASSOCIATED WITH A NEW BATTERY AND THE DEDUCTIBLE ON MY SERVICE CONTRACT. THE RESOLUTION OF THE RECALL NEEDS TO BE INVESTIGATED FOR FAILURE.
Owner-reported narrative. 80,000 miles reported. Look up ODI 11003712 at NHTSA ↗
Recall history
3 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
14V415000 · Engine And Engine Cooling:Engine
Reported: 2014-07-08 (July 8, 2014)
Hyundai Motor Company (Hyundai) is recalling certain model year 2007-2012 Veracruz vehicles manufactured from December 26, 2006, through July 24, 2012. The affected vehicles may experience an oil leak from the front cylinder bank valve cover gasket. If there is a sufficient amount of oil dropped onto the alternator, the alternator will be damaged causing the charging system to become inoperative.
Consequence: If the alternator is damaged, the charging system warning lamp in the instrument cluster will illuminate, and the engine will lose power and the vehicle will eventually stop operating while being driven. An unexpected failure of motive power while driving increases the risk of a crash.
Remedy: Hyundai will notify owners, and dealers will inspect/repair or replace the alternator and the front valve cover gasket, free of charge. Hyundai sent out an interim letter to owners on September 3, 2014. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 121.
NHTSA campaign record ↗20V705000 · Engine And Engine Cooling:Engine:Oil/Lubrication:Seals/Gaskets
Reported: 2020-11-13 (November 13, 2020)
Hyundai Motor America (Hyundai) is recalling certain 2007-2012 Veracruz vehicles that were previously recalled under recall number 14V-415. Oil may leak from the front cylinder bank cover gasket, potentially dripping onto the alternator and causing the charging system to become inoperative.
Consequence: An inoperative charging system can result in an engine stall, increasing the risk of a crash.
Remedy: Hyundai will notify owners, and dealers will inspect the valve cover gasket and repair it as necessary, free of charge. Owner letters were mailed September 7, 2021. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 197.
NHTSA campaign record ↗23V651000 · Service Brakes, Hydraulic:Antilock/Traction Control/Electronic Limited Slip:Control Unit/Module
Reported: 2023-09-22 (September 22, 2023)
Hyundai Motor America (Hyundai) is recalling certain 2011-2015 Elantra, Genesis Coupe, Sonata Hybrid, 2012-2015 Accent, Azera, Veloster, 2013-2015 Elantra Coupe, Santa Fe, 2014-2015 Equus, 2010-2012 Veracruz, 2010-2013 Tucson, 2015 Tucson Fuel Cell, and 2013 Santa Fe Sport vehicles. The Anti-Lock Brake System (ABS) module may leak brake fluid internally and cause an electrical short, which can result in an engine compartment fire while parked or driving.
Consequence: An engine compartment fire while parked or driving can increase the risk of injury.
Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the ABS fuse, free of charge. Owner notification letters were mailed April 10, 2024 through October 11, 2024. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 251.
NHTSA campaign record ↗