2012 Hyundai VERACRUZ problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
65 owner complaints analyzed
3 distinct recall campaigns
95,000 mi median reported failure mileage
Scope: 2012 model year. Data snapshot: . 40 complaints include usable failure mileage.
Most common problems
Electrical System is the most frequently named component, appearing in 20 of 65 complaints (30.8%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Electrical and battery issues | 14 | 21.5% |
| Braking behavior | 11 | 16.9% |
| Engine operation | 10 | 15.4% |
| Steering behavior | 3 | 4.6% |
| Transmission and shifting | 1 | 1.5% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Electrical System | 20 |
| Engine | 19 |
| Engine And Engine Cooling | 16 |
| Service Brakes, Hydraulic | 8 |
| Unknown Or Other | 3 |
| Air Bags | 2 |
| Exterior Lighting | 2 |
| Structure:Body | 2 |
Electrical System: 20; Engine: 19; Engine And Engine Cooling: 16; Service Brakes, Hydraulic: 8; Unknown Or Other: 3; Air Bags: 2; Exterior Lighting: 2; Structure:Body: 2
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 5 |
| 25,000 to 49,999 | 3 |
| 50,000 to 74,999 | 6 |
| 75,000 to 99,999 | 9 |
| 100,000 to 149,999 | 8 |
| 150,000 and above | 9 |
Under 25,000: 5; 25,000 to 49,999: 3; 50,000 to 74,999: 6; 75,000 to 99,999: 9; 100,000 to 149,999: 8; 150,000 and above: 9
75,000 to 99,999 miles has the most reports with usable mileage (9). 25 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2014 | 2 |
| 2015 | 2 |
| 2016 | 1 |
| 2017 | 4 |
| 2018 | 8 |
| 2019 | 2 |
| 2020 | 5 |
| 2021 | 17 |
| 2022 | 10 |
| 2023 | 5 |
| 2024 | 7 |
| 2026 | 2 |
2014: 2; 2015: 2; 2016: 1; 2017: 4; 2018: 8; 2019: 2; 2020: 5; 2021: 17; 2022: 10; 2023: 5; 2024: 7; 2026: 2
Pattern summary
Electrical System leads the component reports. Electrical and battery issues appears in 14 complaint narratives. Braking behavior appears in 11 complaint narratives. Engine operation appears in 10 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10971949 · 2017-04-11 (April 11, 2017)
JULY 2014: EXPERIENCED SUDDEN PROGRESSIVE ELECTRICAL FAILURE WHILE DRIVING. DISCOVERED ALTERNATOR FOULED BY LEAKING OIL. VALVE COVER GASKET, ALTERNATOR REPLACED AT DEALERSHIP. REC'D NOTICE OF RECALL 121. JANUARY 2015: RECALL REPAIRS WERE APPLIED. JUNE 2016: PROBLEM RECURRED AS BEFORE. GASKET & ALTERNATOR AGAIN REPLACED. ALTHOUGH REPAIR/REPLACEMENT DONE, HYUNDAI REFUSES TO OFFER ANY OTHER REMEDY OR EXTEND WARRANTY.
Owner-reported narrative. 75,480 miles reported. Look up ODI 10971949 at NHTSA ↗
Owner report 11003712 · 2017-07-07 (July 7, 2017)
THE FIX FOR RECALL NHTSA CAMPAIGN NUMBER: 14V415000 FAILED IN LESS THAN TWO YEARS. THE HEAD GASKET LEAK APPARENTLY RETURNED AND CREATED AN ALTERNATOR FAILURE THAT LED TO A LOSS OF POWER AND ACCELERATION ON THE HIGHWAY AND EVENTUAL STALL OUT. THE VEHICLE WAS REPAIRED, BUT I INCURRED COSTS ASSOCIATED WITH A NEW BATTERY AND THE DEDUCTIBLE ON MY SERVICE CONTRACT. THE RESOLUTION OF THE RECALL NEEDS TO BE INVESTIGATED FOR FAILURE.
Owner-reported narrative. 80,000 miles reported. Look up ODI 11003712 at NHTSA ↗
Owner report 10904203 · 2016-09-06 (September 6, 2016)
TL* THE CONTACT OWNS A 2012 HYUNDAI VERACRUZ. WHILE THE VEHICLE WAS STATIONARY, THE BRAKE LIGHTS MALFUNCTIONED AND CAUSED THE GEAR SHIFT LEVER TO LOCK. THE BRAKE SWITCH WAS REPLACED TWICE, BUT THE ISSUE RECURRED. THE VEHICLE WAS NOT REPAIRED AGAIN. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 83,000.
Owner-reported narrative. 83,000 miles reported. Look up ODI 10904203 at NHTSA ↗
Owner report 10957112 · 2017-02-26 (February 26, 2017)
OVER THE PAST MONTH OR SO, THIS VERACRUZ HAS SUDDENLY AND WITHOUT WARNING ACCELERATED AT TOP SPEED, AND I COULD NOT STOP IT WITH THE BRAKES. I HAD TO TURN THE ENGINE OFF IN THE MIDDLE OF TRAFFIC. THIS IS INCREDIBLY DANGEROUS-I DONT EVEN WANT TO DRIVE THE CAR. SOMEONE COULD EASILY GET INJURED OR WORSE.
Owner-reported narrative. 58,000 miles reported. Look up ODI 10957112 at NHTSA ↗
Owner report 11172467 · 2019-01-28 (January 28, 2019)
THE 2012 VERACRUZ WAS PURCHASED IN AUGUST 2015, FROM WALDORF HYUNDAI, WALDORF MARYLAND. DECEMBER OF 2015, THE DEALERSHIP REPLACED THE BATTERY UNDER WARRANTY. 2016, THE ALTERNATOR FAILED AND WAS REPLACED UNDER WARRANTY. 2017 THE SPARK PLUGS FAILED AND WAS REPLACED AT MY EXPENSE. 2018 THE VALVE COVER GASKET FAILED AND THE DEALERSHIP (WALDORF HYUNDAI) REFUSE TO COVER THE REPAIR COST. UNDER PROTEST AND A COMPLAINT FILED WITH HYUNDAI CORPORATE JULY 2018, THE GASKET WAS REPAIRED. JANUARY 2019, THE SPARK PLUGS FAILED AND THE DEALERSHIP REFUSE…
Owner-reported narrative. 183,000 miles reported. Look up ODI 11172467 at NHTSA ↗
Owner report 11112248 · 2018-07-18 (July 18, 2018)
HEADLIGHTS TURNING ON AND OFF WHILE DRIVING. APPEARS TO BE A PROBLEM WITH THE HEADLIGHT SWITCH/STALK ON STEERING WHEEL. HAPPENS WHILE STOPPED, DRIVING ON STREETS AND HIGHWAYS. SEEMS TO OCCUR MORE OFTEN WHILE MAKING TURNS.
Owner-reported narrative. 34,000 miles reported. Look up ODI 11112248 at NHTSA ↗
Owner report 11123217 · 2018-08-29 (August 29, 2018)
VEHICLE LOST ALL POWER WHILE DRIVING IN SUBDIVISION WAS UNABLE TO TURN STEERING WHEEL. TOOK TO REPAIR SHOP ADVISED THE ALTERNATOR NEEDED TO BE REPLACED. PAID TO HAVE REPLACED. NOTICED A RECALL ON THE VERACRUZ THAT WAS NEVER ADDRESSED. ON THE NHTSA WEBSITE THE RECALL STATED ALTERNATOR AND GASKET WOULD BE AFFECTED BUT HYUNDAI IS STATING IT IS ONLY FOR THE OIL AND GASKET NOT ALTERNATOR.
Owner-reported narrative. 99,528 miles reported. Look up ODI 11123217 at NHTSA ↗
Owner report 11417446 · 2021-05-17 (May 17, 2021)
THE CONTACT OWNS A 2012 HYUNDAI VERACRUZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V705000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT HAD NOT SPOKEN WITH THE DEALER HOWEVER, IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE WITHIN THE RECALL NOTICE THAT WAS RECEIVED. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE BATTERY WARNING LIGHT AND FOB WARNING LIGHT WOULD I…
Owner-reported narrative. 100,000 miles reported. Look up ODI 11417446 at NHTSA ↗