2023 Hyundai TUCSON: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
131 owner complaints analyzed
2 distinct recall campaigns
17,121 mi median reported failure mileage
Scope: 2023 model year. Data snapshot: . 18 complaints include usable failure mileage.
Most common problems
Unknown Or Other is the most frequently named component, appearing in 32 of 131 complaints (24.4%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 48 | 36.6% |
| Electrical and battery issues | 14 | 10.7% |
| Transmission and shifting | 10 | 7.6% |
| Steering behavior | 10 | 7.6% |
| Fuel system concerns | 7 | 5.3% |
| Engine operation | 5 | 3.8% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Unknown Or Other | 32 |
| Electrical System | 25 |
| Engine | 23 |
| Forward Collision Avoidance: Automatic Emergency Braking | 19 |
| Fuel/Propulsion System | 16 |
| Service Brakes | 16 |
| Vehicle Speed Control | 15 |
| Power Train | 14 |
Unknown Or Other: 32; Electrical System: 25; Engine: 23; Forward Collision Avoidance: Automatic Emergency Braking: 19; Fuel/Propulsion System: 16; Service Brakes: 16; Vehicle Speed Control: 15; Power Train: 14
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 14 |
| 25,000 to 49,999 | 2 |
| 50,000 to 74,999 | 1 |
| 75,000 to 99,999 | 1 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 14; 25,000 to 49,999: 2; 50,000 to 74,999: 1; 75,000 to 99,999: 1; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (14). 113 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2022 | 5 |
| 2023 | 34 |
| 2024 | 29 |
| 2025 | 30 |
| 2026 | 33 |
2022: 5; 2023: 34; 2024: 29; 2025: 30; 2026: 33
Pattern summary
Unknown Or Other leads the component reports. Braking behavior appears in 48 complaint narratives. Electrical and battery issues appears in 14 complaint narratives. Transmission and shifting appears in 10 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11494487 · 2022-11-21 (November 21, 2022)
When driving in dark areas with low outdoor lighting, the instrument panel is reflected in the drivers window. Aside from being distracting, there is obstructed visibility where the reflection occurs. I have made repeated calls, that go ignored, to Hyndai Customer Care, brought it to my service dealer upon request for protocol, who could not react because it was daytime. The instrument panel happens not to be recessed as in other cars I have had. I simply want suggestions on how to alleviate the problem. Thank you
Owner-reported narrative. Look up ODI 11494487 at NHTSA ↗
Owner report 11498058 · 2022-12-19 (December 19, 2022)
Two days after purchasing this vehicle BRAND NEW, I received a "Low Oil" alert. I took it to the nearest Hyundai dealership where a salesman filled the engine with oil. Only a couple hundred miles later I received another "Low Oil" alert. I have been attempting to solve this issue with Hyundai, however, they are insistent that I must complete an oil consumption test, which takes 3,000 miles of testing to complete. This vehicle is burning oil, and burning oil FAST. I do not know where the burnt oil is going, but if it is going through the exhaus…
Owner-reported narrative. Look up ODI 11498058 at NHTSA ↗
Owner report 11498564 · 2022-12-22 (December 22, 2022)
The contact owns a 2023 Hyundai Tucson. The contact stated that while driving from a stationary position, the vehicle switched to safe mode and suddenly decelerated, and would not accelerate above 20 - 27 MPH. During the failure, the message "Limited to 20 MPH" was displayed. The cause of the failure was not determined. The local dealer and manufacturer were not yet notified of the failure. The failure mileage was 1,789.
Owner-reported narrative. 1,789 miles reported. Look up ODI 11498564 at NHTSA ↗
Owner report 11499276 · 2022-12-28 (December 28, 2022)
Twice in the past two months, I have been driving down the highway going 70 mph with no car in close proximity to the front of me and the automatic emergency braking has activated, suddenly braking for no reason. In the first instance, there was a car in the lane to the left of me, and the second time cars on both sides of me. But in neither instance was a vehicle close to them front of my vehicle. The second time the car felt like it was going into a skid when the braking activated. I took the car to the dealer (Irwin Hyundai) the first t…
Owner-reported narrative. Look up ODI 11499276 at NHTSA ↗
Owner report 11499559 · 2022-12-30 (December 30, 2022)
ICU Module Failure. Power Steering not as effective, instrument cluster failure, driver warnings like low tire pressure, blind spot detection and others do not work. Speedometer and miles driven stopped working. Advised to not drive the car as power steering could completely fail without warning.
Owner-reported narrative. Look up ODI 11499559 at NHTSA ↗
Owner report 11503054 · 2023-01-22 (January 22, 2023)
I just bought the car, it was brand new off the lot. The check engine light came on followed by every emergency warning on my dash. After this my power steering failed, I was able to move over to the right lane a bit, but that’s it. I tried turning the car off at this point and turning it back on, but it would not turn back on. I could not even put on my emergency 4 way blinkers. The car would not even detect the key at this point. Thankfully we were on a small, low traffic road and not the freeway or a major accident would have been inevitable…
Owner-reported narrative. Look up ODI 11503054 at NHTSA ↗
Owner report 11503335 · 2023-01-24 (January 24, 2023)
Vehicle was purchased new from local Hyundai dealership in Dubuque, IA on November 17, 2022 and delivered November 22nd. Vehicle had just under 200 miles on odometer. Brake system was working well at that time. On January 21, 2023 I stopped for a red light. After a few seconds the brake pedal started going down and went completely down. Mileage at that time was just over 1700 miles. I took the car into the dealership on January 23rd and they checked the system and said that it was normal. The shop supervisor said that it was not a proble…
Owner-reported narrative. Look up ODI 11503335 at NHTSA ↗
Owner report 11504822 · 2023-01-31 (January 31, 2023)
I leased this SUV 12/22/2023,upon driving it on 12/26 as i exited a major highway,leaving highway amd entering exit ramp the SUV lost brake funcrion as well as transmission function,absolute total loss of both brake and transmission systems,miraculously I was able to coast to safty with assistance from another motorist holding the car from rolling furthermore,needless to say this was a harrowing and dangerously close to a tragic accident due to this compmete failure of brake and transmission simultaneously failing,i had to incur a costly towing…
Owner-reported narrative. Look up ODI 11504822 at NHTSA ↗
Recall history
2 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
23V526000 · Power Train:Automatic Transmission:Fluid/Lubricant:Pump
Reported: 2023-07-27 (July 27, 2023)
Hyundai Motor America (Hyundai) is recalling certain 2023-2024 Palisade Tucson, 2023 Sonata, Elantra, and Kona vehicles. The electronic controller for the Idle Stop & Go oil pump assembly may contain damaged electrical components that can cause the pump controller to overheat.
Consequence: An electric oil pump assembly that overheats increases the risk of a vehicle fire.
Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will inspect and replace the electric oil pump controller, as necessary, free of charge. Owner notification letters were mailed starting September 7, 2023. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 246.
NHTSA campaign record ↗25V893000 · Trailer Hitches
Reported: 2025-12-18 (December 18, 2025)
Hyundai Motor America (Hyundai) is recalling certain 2022-2024 Tucson vehicles equipped with an optional Mobis tow hitch wiring harness. The wiring harness may have been installed incorrectly, allowing water into the control module. Moisture accumulation may cause the trailer lighting to fail or an electrical short circuit.
Consequence: Nonfunctioning trailer lights can increase the risk of a crash. A short circuit can increase the risk of a fire.
Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will remove the trailer wiring harness and install a dust cap over the wiring receptacle, free of charge. Owner notification letters were mailed May 11, 2026. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 290. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on December 20, 2025.
NHTSA campaign record ↗