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2024 Hyundai IONIQ 5: complaints, problems and recalls

Explore the records behind recurring owner reports.

Key facts

222 owner complaints analyzed

3 distinct recall campaigns

10,120 mi median reported failure mileage

Scope: 2024 model year. Data snapshot: . 4 complaints include usable failure mileage.

Owner-reported patterns

Most common problems

Electrical System is the most frequently named component, appearing in 174 of 222 complaints (78.4%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Electrical and battery issues10446.8%
Engine operation209.0%
Braking behavior167.2%
Steering behavior83.6%
Transmission and shifting52.3%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Electrical System
174
Fuel/Propulsion System
51
Power Train
37
Engine
22
Unknown Or Other
19
Service Brakes
9
Vehicle Speed Control
7
Forward Collision Avoidance: Automatic Emergency Braking
5
Component breakdown data
CategoryCount
Electrical System174
Fuel/Propulsion System51
Power Train37
Engine22
Unknown Or Other19
Service Brakes9
Vehicle Speed Control7
Forward Collision Avoidance: Automatic Emergency Braking5

Electrical System: 174; Fuel/Propulsion System: 51; Power Train: 37; Engine: 22; Unknown Or Other: 19; Service Brakes: 9; Vehicle Speed Control: 7; Forward Collision Avoidance: Automatic Emergency Braking: 5

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
4
25,000 to 49,999
0
50,000 to 74,999
0
75,000 to 99,999
0
100,000 to 149,999
0
150,000 and above
0
Reported problems by failure mileage data
CategoryCount
Under 25,0004
25,000 to 49,9990
50,000 to 74,9990
75,000 to 99,9990
100,000 to 149,9990
150,000 and above0

Under 25,000: 4; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0

Under 25,000 miles has the most reports with usable mileage (4). 218 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2023
1
2024
22
2025
59
2026
140
Complaints over time data
CategoryCount
20231
202422
202559
2026140

2023: 1; 2024: 22; 2025: 59; 2026: 140

Pattern summary

Electrical System leads the component reports. Electrical and battery issues appears in 104 complaint narratives. Engine operation appears in 20 complaint narratives. Braking behavior appears in 16 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Examples from the source records

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 11555100 · 2023-11-14 (November 14, 2023)

Another complain for investigation PE 23-011. First car was DOA, second had an exploding pop sound and no longer charges, car is no longer usable, only 200 miles.

Owner-reported narrative. Look up ODI 11555100 at NHTSA ↗

Owner report 11571460 · 2024-02-12 (February 12, 2024)

1. Uncertain which part failed. 2. safety was put at risk due to car not able to accelerate. Car would not go over 20 miles an hour on the interstate access road where traffic was going by at 50 –60 mph - four-way flashers were on and had to pull off at the first available turn but it was scary 3. Contacted local Hyundai; they are investigating a possible loaner, but haven’t said what they will do. 4. No inspections yet. 5. No warning or unusual events prior to lack of power/lack of acceleration. 6. Internet search showed that this problem has…

Owner-reported narrative. Look up ODI 11571460 at NHTSA ↗

Owner report 11573197 · 2024-02-21 (February 21, 2024)

The collision detection and early warning system behaves in a manner that deceives the driver into believing a collision is imminent every time the car begins to reverse out of a normal parking spot you find in a parking lot. Despite the car knowing the vehicle is in the reverse gear the driver will begin receiving audible, visible, and haptic feedback alering the driver of an imminent collision. After pausing the procedure of vacating a parking spot to determine where the car has detected a collision the HUD indicates that it is the sensors in…

Owner-reported narrative. Look up ODI 11573197 at NHTSA ↗

Owner report 11583124 · 2024-04-15 (April 15, 2024)

I took my 2024 limited Ioniq 5 to the dealership [XXX] to have a TSB looked at and because on [XXX], I took out the cabin air filter out of the car, as I have been noticing a smell of chemical in the cabin of the car. I noticed that the filter was covered in blue windshield wiper fluid and smelled of the same chemical smell as what my wife and I had been smelling and what I believe has been giving us headaches on long trips when driving to San Antonio, Texas to visit our grandson over the last two months. The Technicians at the Hyundai Dealersh…

Owner-reported narrative. Look up ODI 11583124 at NHTSA ↗

Owner report 11585935 · 2024-04-29 (April 29, 2024)

The contact owns a 2024 Hyundai Ioniq 5. The contact received notification of NHTSA Campaign Number: 24V204000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Owner-reported narrative. Look up ODI 11585935 at NHTSA ↗

Owner report 11588078 · 2024-05-10 (May 10, 2024)

While turning a corner at low speed to enter a parking lot, the right rear tire lifted up onto the curb. The car stopped at a parking spot 100ft later. A low tire pressure alarm indicated an issue, upon inspection there was an audible hiss and the right rear of the car was lower than the other sides. As there was no spare, roadside assistance was contacted and towed the car to the nearest dealership for estimate. The dealer found the right rear wheel was bent on the inside and the wheel, tire, pressure sensor would need to be replaced. The cost…

Owner-reported narrative. Look up ODI 11588078 at NHTSA ↗

Owner report 11598800 · 2024-07-04 (July 4, 2024)

My vehicle was 4 weeks old. On Friday 6/28/24, my vehicle displayed the following message on the dashboard, "Check Brake System". It disappeared later, and reappeared on the next day. I checked Hyundai's app, Bluelink. There was a alert on Bluelink, "Attention Needed". I opened the alert and it said that there was a Diagnostic Trouble Code, DTC C123501, that originated on 6/30/24. I took the vehicle to the dealership, Hyundai of North Miami, on the next business day, [XXX]. That morning, [XXX], as I started the vehicle, as I stepped on th…

Owner-reported narrative. Look up ODI 11598800 at NHTSA ↗

Owner report 11601474 · 2024-07-12 (July 12, 2024)

Auto lost all power. No instruments visible. Propulsion system would not charge. Thankfully vehicle at a stop when occurred. Unable to drive. Car as dead as a home in a power outage. Everything dark. Nothing electrical worked. Had to use emergency manual key to enter vehicle. Tow truck driver said this was the 4th Hyundai Ioniq 5 he towed that week. All dead. Car at dealer awaiting diagnostics, which because of backlog, could take 3 or 4 weeks.

Owner-reported narrative. Look up ODI 11601474 at NHTSA ↗

Recall history

3 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

24V204000 · Electrical System:12v/24v/48v Battery | Electrical System:Propulsion System:Charging:Module:Software

Reported: 2024-03-15 (March 15, 2024)

Hyundai Motor America (Hyundai) is recalling certain 2022-2024 IONIQ 5, 2023-2024 IONIQ 6, Genesis GV60, Genesis GV70 "Electrified," and Genesis G80 "Electrified" vehicles. The Integrated Charging Control Unit (ICCU) may become damaged and stop charging the 12-Volt battery, which can result in a loss of drive power.

Consequence: A loss of drive power increases the risk of a crash.

Remedy: This recall is replaced by NHTSA recall number 24V-868. Vehicles already repaired under this recall will need to have the new remedy completed. Dealers will inspect and replace the ICCU and its fuse, as necessary. In addition, dealers will update the ICCU software. All repairs will be performed free of charge. Owner notification letters were mailed April 22, 2024. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 257/021G.

NHTSA campaign record ↗
24V868000 · Electrical System:Propulsion System:Charging:Module:Software | Electrical System:12v/24v/48v Battery

Reported: 2024-11-18 (November 18, 2024)

Hyundai Motor America (Hyundai) is recalling certain 2022-2024 IONIQ 5, 2023-2025 IONIQ 6, Genesis GV60, Genesis GV70 "Electrified," and Genesis G80 "Electrified" vehicles. The Integrated Charging Control Unit (ICCU) may become damaged and stop charging the 12-volt battery, which can result in a loss of drive power.

Consequence: A loss of drive power increases the risk of a crash.

Remedy: Dealers will inspect and replace the ICCU and its fuse, as necessary. In addition, dealers will update the ICCU software. All repairs will be performed free of charge. Owner notification letters were mailed December 20, 2024. Owners may contact Hyundai customer service at 1-855-371-9460 or Genesis customer service at 1-844-340-9741. Hyundai's numbers for this recall are 272 (Hyundai) and 025G (Genesis). This recall expands and replaces previous recall number 24V-204. Vehicles previously repaired under recall 24V-204 will need to have the new remedy completed.

NHTSA campaign record ↗
26V432000 · Electrical System:Propulsion System:Traction Battery

Reported: 2026-07-02 (July 2, 2026)

Hyundai Motor America (Hyundai) is recalling certain 2023-2024 Ioniq 5 vehicles. The high voltage battery cells may contain misaligned electrodes, which can lead to a fire while parked or driving.

Consequence: A fire increases the risk of injury.

Remedy: Owners are advised to park outside and away from structures and limit their charge to a maximum of 80% until the recall repair is complete. Dealers will replace the high voltage battery system assembly, free of charge. Owner notification letters are expected to be mailed August 31, 2026. Owners may contact Hyundai's customer service at 855-371-9460. Hyundai's number for this recall is 305. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on July 3, 2026.

NHTSA campaign record ↗