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2023 Hyundai IONIQ 5: complaints, problems and recalls

Explore the records behind recurring owner reports.

Key facts

386 owner complaints analyzed

4 distinct recall campaigns

15,500 mi median reported failure mileage

Scope: 2023 model year. Data snapshot: . 10 complaints include usable failure mileage.

Owner-reported patterns

Most common problems

Electrical System is the most frequently named component, appearing in 271 of 386 complaints (70.2%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Electrical and battery issues16242.0%
Braking behavior4010.4%
Engine operation215.4%
Steering behavior184.7%
Transmission and shifting61.6%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Electrical System
271
Power Train
72
Fuel/Propulsion System
67
Unknown Or Other
44
Engine
37
Service Brakes
23
Vehicle Speed Control
17
Forward Collision Avoidance: Adaptive Cruise Control
11
Component breakdown data
CategoryCount
Electrical System271
Power Train72
Fuel/Propulsion System67
Unknown Or Other44
Engine37
Service Brakes23
Vehicle Speed Control17
Forward Collision Avoidance: Adaptive Cruise Control11

Electrical System: 271; Power Train: 72; Fuel/Propulsion System: 67; Unknown Or Other: 44; Engine: 37; Service Brakes: 23; Vehicle Speed Control: 17; Forward Collision Avoidance: Adaptive Cruise Control: 11

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
7
25,000 to 49,999
2
50,000 to 74,999
1
75,000 to 99,999
0
100,000 to 149,999
0
150,000 and above
0
Reported problems by failure mileage data
CategoryCount
Under 25,0007
25,000 to 49,9992
50,000 to 74,9991
75,000 to 99,9990
100,000 to 149,9990
150,000 and above0

Under 25,000: 7; 25,000 to 49,999: 2; 50,000 to 74,999: 1; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0

Under 25,000 miles has the most reports with usable mileage (7). 376 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2023
76
2024
70
2025
117
2026
123
Complaints over time data
CategoryCount
202376
202470
2025117
2026123

2023: 76; 2024: 70; 2025: 117; 2026: 123

Pattern summary

Electrical System leads the component reports. Electrical and battery issues appears in 162 complaint narratives. Braking behavior appears in 40 complaint narratives. Engine operation appears in 21 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Examples from the source records

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 11509861 · 2023-03-02 (March 2, 2023)

Hater does not push out any hot or heated air.

Owner-reported narrative. Look up ODI 11509861 at NHTSA ↗

Owner report 11509870 · 2023-03-02 (March 2, 2023)

There is no rear windshield wiper and the design of the car causes much dirt/gunk to build up HEAVILY obscuring visibility There are times where I'm driving at night (esp. when it's raining) where I can barely make out the cars/objects behind me. It is very dangerous

Owner-reported narrative. Look up ODI 11509870 at NHTSA ↗

Owner report 11509945 · 2023-03-02 (March 2, 2023)

While driving in the one pedal driving mode (“iPedal”), it is possible to rapidly slow the vehicle while keeping the accelerator pedal slightly depressed, which is the expected result for this regenerative braking mode. While rapidly decelerating in this mode, however, the brake lights do not illuminate while the accelerator pedal is slightly depressed. Even though regenerative braking is active and the car is rapidly decelerating, there is no brake light illumination. The brake lights only turn on if the accelerator pedal is not pressed at al…

Owner-reported narrative. Look up ODI 11509945 at NHTSA ↗

Owner report 11510093 · 2023-03-03 (March 3, 2023)

I've owned this car for 4 months now. We own 2 electric cars, 1 ioniq 5 and 1 Fiat 500e. We have a level 2 charger in the garage. A month ago I noticed the ioniq stopped charging overnight. When I tried the next day, it charged for about 30 minutes, then I would get a msg on my phone saying charging had stopped. I can remotely start the charging again, but then it would stop every 10 or 15 minutes. This is still happening. The Fiat has no issues charging, leaving me to believe it's not the charger that is the problem. I've even reduced the char…

Owner-reported narrative. Look up ODI 11510093 at NHTSA ↗

Owner report 11511276 · 2023-03-10 (March 10, 2023)

When using i-Pedal (one-pedal driving) mode in this vehicle, it can decelerate at a very fast rate but does not illuminate the brake lights unless the driver’s foot is completely off the pedal. For example, I can be driving 60mph and decelerate to ~2mph as quickly as other drivers coming to a complete stop, but my brake lights will not illuminate until my foot is **completely** removed from the pedal. This is contradictory to the way one-pedal driving works, since coming to a smooth and slow stop requires that you slowly lift off the accelera…

Owner-reported narrative. Look up ODI 11511276 at NHTSA ↗

Owner report 11518110 · 2023-04-20 (April 20, 2023)

The contact owns a 2023 Hyundai Ioniq 5. The contact stated that the vehicle failed to charge at 120 or 240 volts. The charging unsuccessful alert was displayed. The contact stated that the vehicle only charged on a DC fast charger. The vehicle was taken to the dealer where it was diagnosed that the ICCU (Integrated Charging Control Unit) that allowed both high-voltage and secondary batteries in vehicles to be charged had failed. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 50…

Owner-reported narrative. 500 miles reported. Look up ODI 11518110 at NHTSA ↗

Owner report 11521709 · 2023-05-12 (May 12, 2023)

The Ioniq 5 offers a multi-level regenerative braking system, which slows the car down to varying degrees when letting off the accelerator pedal. While these systems work well to increase efficiency, the behaviour of the brake lights while in use is concerning. Very often the car is slowing considerably, enough to be akin to light braking, but the brake lights do not activate. This can be full let off the accelerator pedal and slowing with not brakes, or with a partial lift (especially on higher regen levels), where the vehicle is obviously slo…

Owner-reported narrative. Look up ODI 11521709 at NHTSA ↗

Owner report 11523114 · 2023-05-21 (May 21, 2023)

12V battery does not seem to be charging. After 2 days of not being driven, 12v battery status is too low to start the car. Jump starting works but same think occurs after couple of days of not driven.

Owner-reported narrative. Look up ODI 11523114 at NHTSA ↗

Recall history

4 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

24V065000 · Power Train:Driveline:Driveshaft

Reported: 2024-02-01 (February 1, 2024)

Hyundai Motor America (Hyundai) is recalling certain 2023 IONIQ 5, IONIQ 6, and Genesis GV60 vehicles. The rear inner driveshaft may have been improperly heat-treated, allowing it to break under load and resulting in a loss of drive power.

Consequence: A loss of drive power increases the risk of a crash.

Remedy: Dealers will replace the rear inner driveshaft, free of charge. Owner notification letters were mailed March 29, 2024. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's numbers for this recall are 253(H), 017G(G).

NHTSA campaign record ↗
24V204000 · Electrical System:12v/24v/48v Battery | Electrical System:Propulsion System:Charging:Module:Software

Reported: 2024-03-15 (March 15, 2024)

Hyundai Motor America (Hyundai) is recalling certain 2022-2024 IONIQ 5, 2023-2024 IONIQ 6, Genesis GV60, Genesis GV70 "Electrified," and Genesis G80 "Electrified" vehicles. The Integrated Charging Control Unit (ICCU) may become damaged and stop charging the 12-Volt battery, which can result in a loss of drive power.

Consequence: A loss of drive power increases the risk of a crash.

Remedy: This recall is replaced by NHTSA recall number 24V-868. Vehicles already repaired under this recall will need to have the new remedy completed. Dealers will inspect and replace the ICCU and its fuse, as necessary. In addition, dealers will update the ICCU software. All repairs will be performed free of charge. Owner notification letters were mailed April 22, 2024. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 257/021G.

NHTSA campaign record ↗
24V868000 · Electrical System:Propulsion System:Charging:Module:Software | Electrical System:12v/24v/48v Battery

Reported: 2024-11-18 (November 18, 2024)

Hyundai Motor America (Hyundai) is recalling certain 2022-2024 IONIQ 5, 2023-2025 IONIQ 6, Genesis GV60, Genesis GV70 "Electrified," and Genesis G80 "Electrified" vehicles. The Integrated Charging Control Unit (ICCU) may become damaged and stop charging the 12-volt battery, which can result in a loss of drive power.

Consequence: A loss of drive power increases the risk of a crash.

Remedy: Dealers will inspect and replace the ICCU and its fuse, as necessary. In addition, dealers will update the ICCU software. All repairs will be performed free of charge. Owner notification letters were mailed December 20, 2024. Owners may contact Hyundai customer service at 1-855-371-9460 or Genesis customer service at 1-844-340-9741. Hyundai's numbers for this recall are 272 (Hyundai) and 025G (Genesis). This recall expands and replaces previous recall number 24V-204. Vehicles previously repaired under recall 24V-204 will need to have the new remedy completed.

NHTSA campaign record ↗
26V432000 · Electrical System:Propulsion System:Traction Battery

Reported: 2026-07-02 (July 2, 2026)

Hyundai Motor America (Hyundai) is recalling certain 2023-2024 Ioniq 5 vehicles. The high voltage battery cells may contain misaligned electrodes, which can lead to a fire while parked or driving.

Consequence: A fire increases the risk of injury.

Remedy: Owners are advised to park outside and away from structures and limit their charge to a maximum of 80% until the recall repair is complete. Dealers will replace the high voltage battery system assembly, free of charge. Owner notification letters are expected to be mailed August 31, 2026. Owners may contact Hyundai's customer service at 855-371-9460. Hyundai's number for this recall is 305. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on July 3, 2026.

NHTSA campaign record ↗