2024 Hyundai IONIQ 5 problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
222 owner complaints analyzed
3 distinct recall campaigns
10,120 mi median reported failure mileage
Scope: 2024 model year. Data snapshot: . 4 complaints include usable failure mileage.
Most common problems
Electrical System is the most frequently named component, appearing in 174 of 222 complaints (78.4%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Electrical and battery issues | 104 | 46.8% |
| Engine operation | 20 | 9.0% |
| Braking behavior | 16 | 7.2% |
| Steering behavior | 8 | 3.6% |
| Transmission and shifting | 5 | 2.3% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Electrical System | 174 |
| Fuel/Propulsion System | 51 |
| Power Train | 37 |
| Engine | 22 |
| Unknown Or Other | 19 |
| Service Brakes | 9 |
| Vehicle Speed Control | 7 |
| Forward Collision Avoidance: Automatic Emergency Braking | 5 |
Electrical System: 174; Fuel/Propulsion System: 51; Power Train: 37; Engine: 22; Unknown Or Other: 19; Service Brakes: 9; Vehicle Speed Control: 7; Forward Collision Avoidance: Automatic Emergency Braking: 5
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 4 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 4; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (4). 218 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2023 | 1 |
| 2024 | 22 |
| 2025 | 59 |
| 2026 | 140 |
2023: 1; 2024: 22; 2025: 59; 2026: 140
Pattern summary
Electrical System leads the component reports. Electrical and battery issues appears in 104 complaint narratives. Engine operation appears in 20 complaint narratives. Braking behavior appears in 16 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11585935 · 2024-04-29 (April 29, 2024)
The contact owns a 2024 Hyundai Ioniq 5. The contact received notification of NHTSA Campaign Number: 24V204000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Owner-reported narrative. Look up ODI 11585935 at NHTSA ↗
Owner report 11601474 · 2024-07-12 (July 12, 2024)
Auto lost all power. No instruments visible. Propulsion system would not charge. Thankfully vehicle at a stop when occurred. Unable to drive. Car as dead as a home in a power outage. Everything dark. Nothing electrical worked. Had to use emergency manual key to enter vehicle. Tow truck driver said this was the 4th Hyundai Ioniq 5 he towed that week. All dead. Car at dealer awaiting diagnostics, which because of backlog, could take 3 or 4 weeks.
Owner-reported narrative. Look up ODI 11601474 at NHTSA ↗
Owner report 11650176 · 2025-03-24 (March 24, 2025)
On March 22, 2025, our 2022 Hyundai Ioniq 5 suffered a sudden, complete loss of power while driving at night, after receiving Hyundai’s recall service in January. While driving on city roads, the car displayed “Check Battery” errors despite the main EV battery showing ~75% charge. After stopping, we had AAA install a new 12V battery, which did not resolve the issue. Minutes later, while crossing a Y-shaped highway interchange, the car lost the ability to accelerate, leaving us stranded in a dangerous area. Hyundai Roadside Assistance gave an 8…
Owner-reported narrative. Look up ODI 11650176 at NHTSA ↗
Owner report 11677477 · 2025-07-31 (July 31, 2025)
The car was down to 16% charge on the battery so I put it on the 220 v charger at my house. The next day I went to leave and removed the charger from the car and started it. I heard a pop and thought the garbage truck doing weekly pickup had run over something but now I think it was a noise from the failed component. Got in the car and started it and saw a yellow circle with the words “check electrical system”; I had seen this error message once before following a software update to the ICCU back in September 2024 [turned the car off and back o…
Owner-reported narrative. Look up ODI 11677477 at NHTSA ↗
Owner report 11598800 · 2024-07-04 (July 4, 2024)
My vehicle was 4 weeks old. On Friday 6/28/24, my vehicle displayed the following message on the dashboard, "Check Brake System". It disappeared later, and reappeared on the next day. I checked Hyundai's app, Bluelink. There was a alert on Bluelink, "Attention Needed". I opened the alert and it said that there was a Diagnostic Trouble Code, DTC C123501, that originated on 6/30/24. I took the vehicle to the dealership, Hyundai of North Miami, on the next business day, [XXX]. That morning, [XXX], as I started the vehicle, as I stepped on th…
Owner-reported narrative. Look up ODI 11598800 at NHTSA ↗
Owner report 11606146 · 2024-08-02 (August 2, 2024)
Backing vehicle out of driveway and went to engage brakes and they did not engage. began rolling backwards down street with steep grade. Kept stepping on brakes with no response. Had to turn into a parked vehicle to keep from rolling down steep grade and potentially off a substantial cliff. Happened today and dealership said that it may be because the "battery for the brake" had not received a charge from the main battery. Very dangerous and never disclosed. If I had not taken evasive action I could have easily been killed. Car is being …
Owner-reported narrative. Look up ODI 11606146 at NHTSA ↗
Owner report 11630810 · 2024-12-15 (December 15, 2024)
Received orange warning “Power limited”. A minute or so later received RED warning “Stop vehicle and check power supply”. Less than a minute later the car stopped and turned off completely, even the HAZARD lights would not flash. Tow truck was unable to tow because the car could not be taken out of park, wheels locked. Also, as soon as the warnings started the power steering failed and the car was very difficult to maneuver. The combination of difficult maneuvering followed by unable to move could be VERY dangerous in the wrong situation.
Owner-reported narrative. Look up ODI 11630810 at NHTSA ↗
Owner report 11669293 · 2025-06-25 (June 25, 2025)
The car made a loud popping noise and immediately started displaying electrical system fault errors. The car propulsion stopped within 15 seconds and was not able to be moved after. I was on the freeway and just barely made it over to the side. Car was not able to be towed by a regular tow truck because the electrical system was gone and the car was not able to be shifted into neutral. Jump starting the battery did nothing. Car was sent to the dealer who confirmed that the car sustained an ICCU failure which controls the entire battery electric…
Owner-reported narrative. Look up ODI 11669293 at NHTSA ↗
Owner report 11710300 · 2026-01-12 (January 12, 2026)
Almost immediately after shifting into reverse in my garage, I heard a loud pop come from the back seat. The car began to flash warnings on the dash about the electrical system, which turned to an emergency error after about a minute. I ended up having the car towed to the dealer, who confirmed the ICCU blew. I had not had the car on a charger in over 2 weeks and it is only charged on a level 1 charger in my garage. It has now been 2 weeks since the dealer received my car and are claiming that the part is still on back order.
Owner-reported narrative. Look up ODI 11710300 at NHTSA ↗