2011 Hyundai GENESIS: complaints, problems and recalls

TL*THE CONTACT OWNS A 2011 HYUNDAI GENESIS. WHILE THE VEHICLE WAS STOPPED IN THE DRIVE POSITION WITH THE ENGINE TURNED OFF, THE VEHICLE SUDDENLY ROLLED FORWARD. THE CONTACT JUMPED BACK IN AND APPLIED THE BRAKES TO STOP THE VEHICLE. THE VEHICLE DID NOT HAVE A KEY AS IT HAD A KEYLESS IGNITION. THE CONTACT BELIEVED THE FAILURE OCCURRED BECAUSE THE VEHICLE COULD BE SHUT OFF ALTHOUGH IT WAS NOT IN PARK. THE VEHICLE HAD NOT BEEN INSPECTED OR REPAIRED. THE FAILURE MILEAGE WAS 6,000 AND THE CURRENT MILEAGE WAS 10,000. UPDATED 03/24/11*LJ HYUNDAI INFO…

Owner-reported narrative. 6,000 miles reported. Look up ODI 10384348 at NHTSA ↗

TL*THE CONTACT OWNS A 2011 HYUNDAI GENESIS. THE CONTACT STATED WHILE ATTEMPTING TO PARK, THE VEHICLE SUDDENLY ACCELERATED CAUSING THE CONTACT TO CRASH INTO A WALL ON APRIL 23, 2011. ON JUNE 3, 2011 WHILE APPROACHING A STOP SIGN, THE VEHICLE ACCELERATED THROUGH THE STOP SIGN AND STRUCK ANOTHER VEHICLE ON THE REAR FENDER. A POLICE REPORT WAS FILED. THE CONTACT AND PASSENGER WERE NOT INJURED. THE DEALERSHIP WAS CONTACTED AND STATED THAT THEY HAD NEVER HEARD OF THAT TYPE OF FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAG…

Owner-reported narrative. 1,000 miles reported. Look up ODI 10406955 at NHTSA ↗

2011 GENESIS, HAS BACKUP CAMERA , BUT NO AUDIO ASSIST, YOU MUST BE 2-5 FT BEFORE YOU SEE THE OBJECT IN THE SCREEN. HAVE WRITTEN TO HYUNDAI. WAS TOLD WHEN WE BROUGHT THE CAR THAT IT CAME WITH A BACKUP CAMERA, THEY ARE SELLING THE CAR WITHOUT THE HELP OF AN AUDIO DEVISE. I HAVE ALL THE PAPERWORK FROM HYUNDAI, WHERE THEY TOLD ME THAT THEY CANNOT DUE ANYTHING TO GIVE ME A AUDIO ASSIST. I CAN FORWARD THESE PAPERS TO YOU IF NEEDED. PLEASE CONTACT ME, THERE IS NOT ENOUGH SPACE TO REALLY WRITE ABOUT THIS PROBLEM. *TR

Owner-reported narrative. Look up ODI 10407661 at NHTSA ↗

THIS VEHICLE WAS PURCHASE NEW ON 2/4/11. IT IS RATED AT 20 MPG CITY 30 MPG HIGHWAY. THE MILEAGE HAS CONSISTENTLY BEEN POOR. IT NOW HAS 4200 MILES ON IT AND HIGHWAY MILEAGE WITH THE CRUISE CONTROL ON, IN WARM WEATHER, WITH NO LOAD OTHER THAN THE DRIVER IS AROUND 24 MPG. I HAD IT CHECKED BY HYUNDAI AND THEY REPLACED THE 02 SENSOR. THIS IMPROVED THE HIGHWAY MILEAGE SLIGHTLY FROM 23 TO 24 MPG. IT HAS NEVER APPROACHED 25 MPG LET ALONE 30 MPG. I HAVE READ ABOUT OTHERS COMPLAINING ABOUT THE POOR MILEAGE ON 4 CYLINDER GENESIS COUPES. IF THE MIL…

Owner-reported narrative. 200 miles reported. Look up ODI 10415675 at NHTSA ↗

MANUAL TRANSMISSION SOMETIMES FAILS CAUSING UNSAFE SITUATIONS FOR DRIVERS AND PASSENGERS. FAILURES INCLUDE TRANSMISSION NOT ENGAGING REQUESTED GEAR, FAILING TO DISENGAGE GEAR, GRINDING WHILE ENGAGING GEAR. HYUNDAI HAS SO FAR BEEN WILLING TO REPLACE TRANSMISSION AND RELATED PARTS HOWEVER NO "FIX" CURRENTLY EXISTS. HYUNDAI EMPLOYEES HAVE BEEN BLAMING DRIVERS FOR CAUSING PROBLEMS EVEN THOUGH ON MULTIPLE OCCASIONS DRIVER PROVEN TO NOT BE CAUSE. IT IS A DESIGN DEFECT. WHAT HAPPENS WHEN MY VEHICLE RUNS OUT OF WARRANTY? HOW ABOUT THE DEPRECIATION, …

Owner-reported narrative. 60 miles reported. Look up ODI 10418570 at NHTSA ↗

ON 8/16/11, WHILE DRIVING DOWN A COUPLE OF HILLS ON MY BRAKES, APPROACHING A CAR & STOP SIGN AT AN INTERSECTION A LITTLE OVER 2 BLOCKS AWAY, I PRESSED DOWN HARDER ON THE BRAKE PEDAL TO COME TO A COMPLETE STOP. THE CAR, A NEW, 2011 HYUNDAI GENESIS, WOULD NOT STOP. I CONTINUED TO PRESS HARDER AND HARDER ON THE BRAKE, BUT THE CAR WOULD NOT STOP. IT JUST CONTINUED AT TO MOVE AT THE SPEED I WAS DRIVING DOWN THE HILL, APPROXIMATELY 15-20 MPH. AS A RESULT, THE CAR ROLLED DIRECTLY INTO THE CAR SITTING AT THE STOP SIGN. *TR

Owner-reported narrative. 2,175 miles reported. Look up ODI 10420792 at NHTSA ↗

I'VE PURCHASED 2011 GENESIS DEC 2010 THAT I BROUGHT BACK TO THE DEALER THE DAY AFTER I PURCHASED IT FOR PULLING TO THE LEFT. THEY HAVE REALIGNED IT SEVERAL TIMES I HAVE BEEN BACK 5 TIMES IN THIS THE FIRST MONTH OF OWNERSHIP. EACH TIME THE DEALER AGREED THAT IT PULLED TO THE LEFT. HOWEVER THE REASON FOR THE PULLING VARIED. SOME WHICH WERE THAT THEY HAVE TRIED TELLING ME IT WAS THE CROWN OF THE ROAD, THE AIR PRESSURE IN ONE TIRE WAS 1 LB. LOW AND MY PERSONAL FAVORITE IS THE ONLY WAY CARS BECOME MISALIGNED IS THAT THE DRIVER IS HITTING POTHOLES, A…

Owner-reported narrative. 3,450 miles reported. Look up ODI 10460636 at NHTSA ↗

OVER THE PAST TWO MONTHS I'VE EXPERIENCED THREE CASES OF UNCONTROLLED ACCELERATION. SPECIFICALLY, AS I'M DRIVING THE CAR BEGINS TO ACCELERATE. I REMOVE MY FOOT FROM THE ACCELERATOR AND THE CAR CONTINUES TO ACCELERATE. AS I STEP ON THE BRAKE THE CAR WILL SLOW DOWN, BUT IT'S "FIGHTING" ME. AS I REMOVE MY FOOT FROM THE BRAKE THE CAR BEGINS TO ACCELERATE AGAIN. IF I SHIFT INTO NEUTRAL WHILE THIS IS HAPPENING, THE RPM'S ON THE CAR INCREASE VERY RAPIDLY. THE ONLY WAY I CAN STOP THIS IS TO TURN THE CAR OFF. I'M NOT USING CRUISE CONTROL AND I HAVE BEE…

Owner-reported narrative. 37,800 miles reported. Look up ODI 10469959 at NHTSA ↗

Reported: 2013-04-01 (April 1, 2013)

Hyundai Motor Company (Hyundai) is recalling certain model year 2006-2009 Accent, model year 2007-2011 Azera, Sonata and Sante Fe,2006-2011 Tucson, 2009-2011 Elantra Touring, 2007-2010 Elantra, 2008-2011 Veracruz, 2009-2011 Genesis, 2010-2011 Genesis Coupe, 2007-2008 Entourage, and 2006-2008 Tiburon vehicles. Originally, in April 2013, Hyundai recalled 1,059,824 model year 2007-2009 Accent and Tucson, model year 2007-2010 Elantra, model year 2007-2011 Santa Fe, model year 2008-2009 Veracruz, model year 2010-2011 Genesis Coupe, and model year 2011 Sonata vehicles. In September 2013, Hyundai informed the agency that it was adding more vehicles to this campaign, representing an additional 652,512 units. The total number of vehicles being recalled is now 1,712,336. In the affected vehicles, the stop lamp switch may malfunction. A malfunctioning stop lamp switch may cause the brake lights to not illuminate when the brake pedal is depressed or may cause an inability to deactivate the cruise control by depressing the brake pedal. Additionally, a malfunctioning stop lamp switch may also result in intermittent operation of the push-button start feature, affect the operation of the brake transmission shift interlock feature, preventing the shifter from being moved out of the PARK position and cause the Electronic Stability Control (ESC) malfunction light to illuminate.

Consequence: Failure to illuminate the stop lamps during braking or inability to disengage the cruise control could increase the risk of a crash. Additionally, when the ignition is in the 'ON' position, the transmission shifter may be able to be moved out of Park without first applying the brake. This may lead to unintentional movement of the car which may increase the risk of a crash.

Remedy: Hyundai will notify owners, and dealers will replace the stop lamp switch, free of charge. The safety recall began on April 22, 2013. Owners may contact Hyundai at 1-800-633-5151. Hyundai's recall campaign number is 110.

Reported: 2013-10-29 (October 29, 2013)

Hyundai is recalling certain model year 2009-2012 Genesis vehicles manufactured April 30, 2008, through March 28, 2012. The vehicles may contain brake fluid which does not protect against corrosion of the Hydraulic Electronic Control Unit (HECU).

Consequence: If the module corrodes, reduced brake effectiveness may result, increasing the risk of a crash.

Remedy: Hyundai will notify owners and instruct them to bring their vehicle to a dealer for service. Hyundai will inspect the HECU module for proper operation, and will replace the modules as necessary. Hyundai will replace the factory brake fluid in those vehicles that have not previously had the factory brake fluid replaced. These repairs will be done free of charge. The recall began on December 24, 2013. Owners may contact Hyundai at 1-800-633-5151 or by email at consumeraffairs@hmausa.com. Hyundai's recall number is 114.

Reported: 2014-11-07 (November 7, 2014)

Hyundai Motor America (Hyundai) is recalling certain 2009-2011 Hyundai Genesis vehicles manufactured April 30, 2008, to November 21, 2010, and 2011 Hyundai Equus vehicles manufactured July 31, 2010, to November 21, 2010. Due to a circuit failure, the stop lamps in the affected vehicles may not illuminate.

Consequence: A following vehicle may not recognize that the vehicle is slowing or coming to a stop if the stop lamps on the vehicle do not illuminate as expected. There is an increased risk of a rear-end crash as a result.

Remedy: Hyundai will notify owners, and dealers will repair the stop lamp switch circuit, free of charge. Hyundai issued an interim notification to owners on January 6, 2015. The recall began on March 23, 2015. Owners may contact Hyundai customer service at 1-855-671-3059. Hyundai's number for this recall is 125.