2011 Hyundai GENESIS problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
122 owner complaints analyzed
3 distinct recall campaigns
65,000 mi median reported failure mileage
Scope: 2011 model year. Data snapshot: . 99 complaints include usable failure mileage.
Most common problems
Unknown Or Other is the most frequently named component, appearing in 26 of 122 complaints (21.3%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 65 | 53.3% |
| Transmission and shifting | 8 | 6.6% |
| Steering behavior | 8 | 6.6% |
| Engine operation | 4 | 3.3% |
| Electrical and battery issues | 3 | 2.5% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Unknown Or Other | 26 |
| Electrical System | 19 |
| Service Brakes | 15 |
| Vehicle Speed Control | 15 |
| Engine | 14 |
| Exterior Lighting | 10 |
| Steering | 10 |
| Service Brakes, Hydraulic:Antilock/Traction Control/Electronic Limited Slip:Control Unit/Module | 8 |
Unknown Or Other: 26; Electrical System: 19; Service Brakes: 15; Vehicle Speed Control: 15; Engine: 14; Exterior Lighting: 10; Steering: 10; Service Brakes, Hydraulic:Antilock/Traction Control/Electronic Limited Slip:Control Unit/Module: 8
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 15 |
| 25,000 to 49,999 | 18 |
| 50,000 to 74,999 | 27 |
| 75,000 to 99,999 | 24 |
| 100,000 to 149,999 | 13 |
| 150,000 and above | 2 |
Under 25,000: 15; 25,000 to 49,999: 18; 50,000 to 74,999: 27; 75,000 to 99,999: 24; 100,000 to 149,999: 13; 150,000 and above: 2
50,000 to 74,999 miles has the most reports with usable mileage (27). 23 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2011 | 6 |
| 2012 | 2 |
| 2013 | 7 |
| 2014 | 10 |
| 2015 | 9 |
| 2016 | 21 |
| 2017 | 23 |
| 2018 | 12 |
| 2019 | 14 |
| 2020 | 5 |
| 2021 | 5 |
| 2023 | 4 |
| 2024 | 1 |
| 2025 | 1 |
| 2026 | 2 |
2011: 6; 2012: 2; 2013: 7; 2014: 10; 2015: 9; 2016: 21; 2017: 23; 2018: 12; 2019: 14; 2020: 5; 2021: 5; 2023: 4; 2024: 1; 2025: 1; 2026: 2
Pattern summary
Unknown Or Other leads the component reports. Braking behavior appears in 65 complaint narratives. Transmission and shifting appears in 8 complaint narratives. Steering behavior appears in 8 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10384348 · 2011-02-24 (February 24, 2011)
TL*THE CONTACT OWNS A 2011 HYUNDAI GENESIS. WHILE THE VEHICLE WAS STOPPED IN THE DRIVE POSITION WITH THE ENGINE TURNED OFF, THE VEHICLE SUDDENLY ROLLED FORWARD. THE CONTACT JUMPED BACK IN AND APPLIED THE BRAKES TO STOP THE VEHICLE. THE VEHICLE DID NOT HAVE A KEY AS IT HAD A KEYLESS IGNITION. THE CONTACT BELIEVED THE FAILURE OCCURRED BECAUSE THE VEHICLE COULD BE SHUT OFF ALTHOUGH IT WAS NOT IN PARK. THE VEHICLE HAD NOT BEEN INSPECTED OR REPAIRED. THE FAILURE MILEAGE WAS 6,000 AND THE CURRENT MILEAGE WAS 10,000. UPDATED 03/24/11*LJ HYUNDAI INFO…
Owner-reported narrative. 6,000 miles reported. Look up ODI 10384348 at NHTSA ↗
Owner report 10420792 · 2011-08-20 (August 20, 2011)
ON 8/16/11, WHILE DRIVING DOWN A COUPLE OF HILLS ON MY BRAKES, APPROACHING A CAR & STOP SIGN AT AN INTERSECTION A LITTLE OVER 2 BLOCKS AWAY, I PRESSED DOWN HARDER ON THE BRAKE PEDAL TO COME TO A COMPLETE STOP. THE CAR, A NEW, 2011 HYUNDAI GENESIS, WOULD NOT STOP. I CONTINUED TO PRESS HARDER AND HARDER ON THE BRAKE, BUT THE CAR WOULD NOT STOP. IT JUST CONTINUED AT TO MOVE AT THE SPEED I WAS DRIVING DOWN THE HILL, APPROXIMATELY 15-20 MPH. AS A RESULT, THE CAR ROLLED DIRECTLY INTO THE CAR SITTING AT THE STOP SIGN. *TR
Owner-reported narrative. 2,175 miles reported. Look up ODI 10420792 at NHTSA ↗
Owner report 10418570 · 2011-08-11 (August 11, 2011)
MANUAL TRANSMISSION SOMETIMES FAILS CAUSING UNSAFE SITUATIONS FOR DRIVERS AND PASSENGERS. FAILURES INCLUDE TRANSMISSION NOT ENGAGING REQUESTED GEAR, FAILING TO DISENGAGE GEAR, GRINDING WHILE ENGAGING GEAR. HYUNDAI HAS SO FAR BEEN WILLING TO REPLACE TRANSMISSION AND RELATED PARTS HOWEVER NO "FIX" CURRENTLY EXISTS. HYUNDAI EMPLOYEES HAVE BEEN BLAMING DRIVERS FOR CAUSING PROBLEMS EVEN THOUGH ON MULTIPLE OCCASIONS DRIVER PROVEN TO NOT BE CAUSE. IT IS A DESIGN DEFECT. WHAT HAPPENS WHEN MY VEHICLE RUNS OUT OF WARRANTY? HOW ABOUT THE DEPRECIATION, …
Owner-reported narrative. 60 miles reported. Look up ODI 10418570 at NHTSA ↗
Owner report 10469959 · 2012-08-09 (August 9, 2012)
OVER THE PAST TWO MONTHS I'VE EXPERIENCED THREE CASES OF UNCONTROLLED ACCELERATION. SPECIFICALLY, AS I'M DRIVING THE CAR BEGINS TO ACCELERATE. I REMOVE MY FOOT FROM THE ACCELERATOR AND THE CAR CONTINUES TO ACCELERATE. AS I STEP ON THE BRAKE THE CAR WILL SLOW DOWN, BUT IT'S "FIGHTING" ME. AS I REMOVE MY FOOT FROM THE BRAKE THE CAR BEGINS TO ACCELERATE AGAIN. IF I SHIFT INTO NEUTRAL WHILE THIS IS HAPPENING, THE RPM'S ON THE CAR INCREASE VERY RAPIDLY. THE ONLY WAY I CAN STOP THIS IS TO TURN THE CAR OFF. I'M NOT USING CRUISE CONTROL AND I HAVE BEE…
Owner-reported narrative. 37,800 miles reported. Look up ODI 10469959 at NHTSA ↗
Owner report 10627110 · 2014-08-21 (August 21, 2014)
TL* THE CONTACT OWNS A 2011 HYUNDAI GENESIS. WHILE DRIVING 55 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE STEERING FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 20,000.
Owner-reported narrative. 20,000 miles reported. Look up ODI 10627110 at NHTSA ↗
Owner report 10724689 · 2015-06-11 (June 11, 2015)
THIS PARTICULAR MODEL HAS A TECH PACKAGE WITH A FEATURE THAT AUTOMATICALLY SETS THE HEIGHT, AND LENGTH OF THE STEERING WHEEL COLUMN TO THE DRIVE'S PREFERENCES. THIS FEATURE DOES NOT WORK PROPERLY. THE STEERING COLUMN ONLY GOES UP SO FAR TO THE POINT WHERE IT BLOCKS MY VISION TO THE SPEEDOMETER READING ON THE INSTRUMENT PANEL. THIS IS VERY DANGEROUS AS I CANNOT WITHOUT GREAT EFFORT DETERMINE HOW FAST THE VEHICLE IS GOING. I SPOKE WITH MY LOCAL HYUNDAI DEALER TO NO AVAIL. THEY WERE NOT AWARE OF ANY REPORTED PROBLEMS YET WHEN I GO ON LINE TO A HYU…
Owner-reported narrative. 79,000 miles reported. Look up ODI 10724689 at NHTSA ↗
Owner report 10863316 · 2016-05-05 (May 5, 2016)
WHEN ACCELERATING WHILE TURNING A CORNER THE ENGINE LOSES POWER COMPLETELY. IN A HEAVY TRAFFIC SITUATION THIS HAS CAUSED NEAR ACCIDENTS AND ONCOMING DRIVERS TO SLAM ON THE BRAKES. VEHICLE BEGINS AT A DEAD STOP. 1/2 WAY THRU THE TURN THERE IS ALWAYS A COMPLETE LOSS OF POWER AND CAR STALLS FOR SEVERAL SECONDS UNTIL POWER RETURNS. THIS HAPPENS EVERY TIME WHILE ACCELERATING AROUND A CORNER. SCARY
Owner-reported narrative. Look up ODI 10863316 at NHTSA ↗
Owner report 10958024 · 2017-03-02 (March 2, 2017)
TL* THE CONTACT OWNS A 2011 HYUNDAI GENESIS. WHILE DRIVING 40 MPH, THE VEHICLE STALLED, BUT RESTARTED INDEPENDENTLY AFTER THE FAILURE OCCURRED. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING, BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000.
Owner-reported narrative. 90,000 miles reported. Look up ODI 10958024 at NHTSA ↗
Owner report 10838340 · 2016-01-14 (January 14, 2016)
AFTER SECOND TIME ANOTHER WINDOW LIFT (FAILED WITHOUT ANY USE) FELL DOWN, WENT TO DEALER FOR REPAIR. [THE DARKENED WINDOW FILMS WERE LEFT SCRATCHED WITH OPEN SPACES AT EACH REPAIR.] AUTO RELEASED TO CUSTOMER FOR A FEW DAYS UNTIL PARTS WOULD ARRIVE, AFTER RECALL SERVICE. WAS TOLD STOP LAMP SWITCH REPLACEMENT WOULD FIX ALL PREVIOUS ESC AND TRANSMISSION LOCKUP COMPLAINTS. NOT! AFTER LEAVING DEALERSHIP WHEN SLOWING TO 20 MPH WITH ELECTRONIC DOORS LOCKED AND WINDOWS CLOSED, TAPPED BRAKE, CAUSED AUTOMOBILE TO LURCH VIOLENTLY TO A SUDDEN STOP IN RUSH …
Owner-reported narrative. 35,060 miles reported. Look up ODI 10838340 at NHTSA ↗
Owner report 10908200 · 2016-09-20 (September 20, 2016)
COMPLAINT: TOTAL LOSS OF VEHICLE DUE TO ELECTRICAL WIRING HARNESS FAILURE. AFTER RECALL 13V113000, 04/01/13, EXTERIOR LIGHTING:BRAKE LIGHTS: SWITCH WAS FIXED BY DEALERSHIP, WE HAD REPEATED PROBLEMS WITH INTERIOR LIGHTS FAILING, THEN WITH LICENSE PLATE LIGHT BLOWING OUT, AND AS TIME WENT ON OTHER ELECTRICAL THINGS NOT WORKING- BUT ONLY INTERMITTENTLY - WOULD NOT REPEAT THE PROBLEM WHEN WE HAD IT LOOKED AT. FINALLY, AT A CITY STREET STOPLIGHT, MY HUSBAND DRIVING AND I AM IN PASSENGER SEAT, I NOTICED WISP OF SMOKE. CAR THEN FILLED WITH SMOKE…
Owner-reported narrative. 125,412 miles reported. Look up ODI 10908200 at NHTSA ↗