2010 Hyundai GENESIS: complaints, problems and recalls

2010 HYUNDAI GENESIS 3.8L V6 W/ PREMIUM NAVIGATION PACKAGE (TOUCHSCREEN): BLUETOOTH CONNECTS TO PHONE EVEN WHEN ACCESSORY POWER IS OFF. THE FOLLOWING WAS OBSERVED WITH OR WITHOUT THE SMART KEY: 1. EVERY TIME A DOOR IS OPENED, OR THE REMOTE IS USED TO LOCK THE DOOR, THE BLUETOOTH GETS CONNECTED; 2. ONCE INSIDE THE CAR, THE BLUETOOTH KEEPS CONNECTED WITHOUT STARTING ENGINE OR TURNING ACCESSORY POWER ON: 3. STEP OUT OF THE CAR, CLOSE THE DOOR, AND WAIT A MINUTE OR SO, THE BLUE TOOTH DISCONNECTS. CELL PHONE BECOMES USELESS IN THESE SITU…

Owner-reported narrative. 10 miles reported. Look up ODI 10341689 at NHTSA ↗

SMALL PEBBLE WENT THROUGH THE FRONT GRILL WHILE DRIVING MY HYUNDAI GENESIS 2010 MODEL AND DAMAGED CONDENSER COSTING ME $800. THIS WAS NOT COVERED FOR WARRANTY AND THE SAD PART IS THIS COULD HAPPEN ANYTIME ANYWHERE AGAIN. HYUNDAI GENESIS HAS NO PROTECTION ON FRONT GRILL WITH HUGE SPACING. THIS IS A DESIGN DEFECT THAT NEEDS TO BE ADDRESSED. I STILL HAVE NO AIR CONDITIONING IN MY BRAND NEW HYUNDAI GENESIS. *TR

Owner-reported narrative. 3,000 miles reported. Look up ODI 10346142 at NHTSA ↗

IN MY OPINION AND VERIFIED BY THE DEALERSHIP WHERE THE CAR WAS PURCHASE -THE GENESIS HAS PULL TO THE LEFT UNDER NORMAL DRIVING AND WHEN ACCELERATING; THIS BECOMES VERY SEVERE IF NOT IMMEDIATELY CORRECTED THIS OCCURS AT 25 MPH TO 45 MPH. IN MY OPINION THIS PROBLEM BECOMES EXTREMELY SEVERE TO THE POINT OF DANGEROUS ON ROADS WHEN WET AT SPEEDS OF 65 TO 73 MPH. IN MY OPINION THIS PROBLEM IS EXTREMELY SEVERE TO THE POINT OF DANGEROUS AT ALL TIMES WHEN AT SPEEDS OF 75 TO 85 MPH. HYUNDAI HAD A REGIONAL TECHNICIAN LOOK INTO THE PROBLEM AT THE DEALER…

Owner-reported narrative. 4,400 miles reported. Look up ODI 10364649 at NHTSA ↗

THIS IS A RECURRING HESITATION PROBLEM. I FIRST NOTICED THIS WHEN MAKING A TURN INTO TRAFFIC. THE HESITATION IS SIGNIFICANT. IN SOME CASES THERE IS AN ACCELERATION PAUSE OF 1-2 SECONDS. THIS DOES NOT OCCUR EVERY TIME I ACCELERATE BUT ITS LACK OF PREDICTABILITY IS A PROBLEM IN AND OF ITSELF. I HAVE COME CLOSE TO BEING REAR ENDED BECAUSE THE CAR WOULD JUST NOT MOVE WHEN I PRESSED THE ACCELERATOR. ALSO, WHEN THE CAR WINDOWS ARE UP AND THE CAR SITS IN THE SUN FOR A FEW HOURS THE CENTRAL NAV AND COMMUNICATION SYSTEM OVER HEATS AND WILL NOT FUNCTION …

Owner-reported narrative. 150 miles reported. Look up ODI 10372810 at NHTSA ↗

TITL - TELESCOPIC STEERING WHEEL BECOMES LOCKED IN LOWEST HEIGHT SETTING TOTALLY BLOCKING ALL INSTRUMENTS ON THE DASHBOARD AND GREATLY RESTRICTING EXIT FROM THE CAR UNDER ALL TYPES OF CONDITIONS. ESPECIALLY A PROBLEM FOR THOSE WITH LIMITED MOBILITY CAUSED BY AGE, INJURIES, OPERATIONS, ETC. HYUNDAI HAS NO FIX ALTHOUGH THE CAR HAS BEEN RETURNED TO THEM 5 TIMES. APPLIES TO 2009, 2010, 2011 GENESIS SEDAN MODELS. *TR

Owner-reported narrative. 3,500 miles reported. Look up ODI 10386526 at NHTSA ↗

TILT-TELESCOPE STEERING WHEEL STOPPED RAISING, CAUSING IT TO BOTH BLOCK VISIBILITY OF PART OF DASHBOARD AND LIMIT EGRESS FOR DRIVERS. WAS REPAIRED TWICE AND FAILED A TOTAL OF THREE TIMES. DEALER HAS REPLACED MODULE WHICH WAS REPUTED TO CORRECT PROBLEM, AND HAS CONFERRED WITH HYUNDAI, BUT IT RECURS IN THREE TO FOUR WEEKS. THERE WAS NO INCIDENT TO REPORT TO POLICE NOR WAS THERE DAMAGE.

Owner-reported narrative. 5,000 miles reported. Look up ODI 10397751 at NHTSA ↗

WHILE DRIVING MY 2010 HYUNDAI GENESIS SEDAN I BEGAN TO FEEL DIZZY AND LIGHT HEADED. MY HEART BEGAN TO RACE AND MY HANDS BECAME NUMB AND TINGLY. THIS ALSO HAPPENED BRIEFLY YESTERDAY ( 8/1/11 ). UPON EXITING THE VEHICLE, THERE WAS A VERY STRONG SMELL OF GASOLINE. A FRIEND DROVE ME TO THE ER WHERE I DESCRIBED MY SYMPTOMS TO THE DOCTOR ON DUTY. AFTER DRAWING MY BLOOD, IT WAS DETERMINED THAT MY CO - CARBON MONOIXDE, LEVEL WAS HIGHER THAN NORMAL - 3 TIMES NORMAL. I HAD BEEN IN THE CAR FOR APPROXIMATELY 3 HOURS TODAY. WHEN I WENT TO DRIVE THE VEHICLE …

Owner-reported narrative. 36,299 miles reported. Look up ODI 10416805 at NHTSA ↗

TL* THE CONTACT OWNS A 2010 HYUNDAI GENESIS EQUIPPED WITH DUNLOP SP SPORT 235/50/R18 TIRES. THE CONTACT STATED THAT THE VEHICLE WAS PARKED WHEN HE NOTICED THAT ALL OF THE TIRES WERE EXHIBITING EXCESSIVE TREAD WEAR. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, BUT THEY COULD NOT DIAGNOSE THE FAILURE. THE MANUFACTURER OF THE TIRES WAS MADE AWARE OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE TIRES WERE REPLACED AND THE VEHICLE WAS ALIGNED. THE FAILURE MILEAGE WAS 14,136 UPDATED 12/06/11*LJ UPDATED 14/14/11

Owner-reported narrative. 14,136 miles reported. Look up ODI 10428684 at NHTSA ↗

Reported: 2013-04-01 (April 1, 2013)

Hyundai Motor Company (Hyundai) is recalling certain model year 2006-2009 Accent, model year 2007-2011 Azera, Sonata and Sante Fe,2006-2011 Tucson, 2009-2011 Elantra Touring, 2007-2010 Elantra, 2008-2011 Veracruz, 2009-2011 Genesis, 2010-2011 Genesis Coupe, 2007-2008 Entourage, and 2006-2008 Tiburon vehicles. Originally, in April 2013, Hyundai recalled 1,059,824 model year 2007-2009 Accent and Tucson, model year 2007-2010 Elantra, model year 2007-2011 Santa Fe, model year 2008-2009 Veracruz, model year 2010-2011 Genesis Coupe, and model year 2011 Sonata vehicles. In September 2013, Hyundai informed the agency that it was adding more vehicles to this campaign, representing an additional 652,512 units. The total number of vehicles being recalled is now 1,712,336. In the affected vehicles, the stop lamp switch may malfunction. A malfunctioning stop lamp switch may cause the brake lights to not illuminate when the brake pedal is depressed or may cause an inability to deactivate the cruise control by depressing the brake pedal. Additionally, a malfunctioning stop lamp switch may also result in intermittent operation of the push-button start feature, affect the operation of the brake transmission shift interlock feature, preventing the shifter from being moved out of the PARK position and cause the Electronic Stability Control (ESC) malfunction light to illuminate.

Consequence: Failure to illuminate the stop lamps during braking or inability to disengage the cruise control could increase the risk of a crash. Additionally, when the ignition is in the 'ON' position, the transmission shifter may be able to be moved out of Park without first applying the brake. This may lead to unintentional movement of the car which may increase the risk of a crash.

Remedy: Hyundai will notify owners, and dealers will replace the stop lamp switch, free of charge. The safety recall began on April 22, 2013. Owners may contact Hyundai at 1-800-633-5151. Hyundai's recall campaign number is 110.

Reported: 2013-10-29 (October 29, 2013)

Hyundai is recalling certain model year 2009-2012 Genesis vehicles manufactured April 30, 2008, through March 28, 2012. The vehicles may contain brake fluid which does not protect against corrosion of the Hydraulic Electronic Control Unit (HECU).

Consequence: If the module corrodes, reduced brake effectiveness may result, increasing the risk of a crash.

Remedy: Hyundai will notify owners and instruct them to bring their vehicle to a dealer for service. Hyundai will inspect the HECU module for proper operation, and will replace the modules as necessary. Hyundai will replace the factory brake fluid in those vehicles that have not previously had the factory brake fluid replaced. These repairs will be done free of charge. The recall began on December 24, 2013. Owners may contact Hyundai at 1-800-633-5151 or by email at consumeraffairs@hmausa.com. Hyundai's recall number is 114.

Reported: 2014-11-07 (November 7, 2014)

Hyundai Motor America (Hyundai) is recalling certain 2009-2011 Hyundai Genesis vehicles manufactured April 30, 2008, to November 21, 2010, and 2011 Hyundai Equus vehicles manufactured July 31, 2010, to November 21, 2010. Due to a circuit failure, the stop lamps in the affected vehicles may not illuminate.

Consequence: A following vehicle may not recognize that the vehicle is slowing or coming to a stop if the stop lamps on the vehicle do not illuminate as expected. There is an increased risk of a rear-end crash as a result.

Remedy: Hyundai will notify owners, and dealers will repair the stop lamp switch circuit, free of charge. Hyundai issued an interim notification to owners on January 6, 2015. The recall began on March 23, 2015. Owners may contact Hyundai customer service at 1-855-671-3059. Hyundai's number for this recall is 125.