2025 Honda PILOT: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
195 owner complaints analyzed
4 distinct recall campaigns
8,000 mi median reported failure mileage
Scope: 2025 model year. Data snapshot: . 23 complaints include usable failure mileage.
Most common problems
Electrical System is the most frequently named component, appearing in 41 of 195 complaints (21.0%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 64 | 32.8% |
| Steering behavior | 48 | 24.6% |
| Electrical and battery issues | 15 | 7.7% |
| Transmission and shifting | 14 | 7.2% |
| Engine operation | 6 | 3.1% |
| Fuel system concerns | 2 | 1.0% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Electrical System | 41 |
| Steering | 38 |
| Forward Collision Avoidance: Automatic Emergency Braking | 32 |
| Engine | 30 |
| Service Brakes | 30 |
| Forward Collision Avoidance: Adaptive Cruise Control | 23 |
| Unknown Or Other | 23 |
| Power Train | 20 |
Electrical System: 41; Steering: 38; Forward Collision Avoidance: Automatic Emergency Braking: 32; Engine: 30; Service Brakes: 30; Forward Collision Avoidance: Adaptive Cruise Control: 23; Unknown Or Other: 23; Power Train: 20
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 22 |
| 25,000 to 49,999 | 1 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 22; 25,000 to 49,999: 1; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (22). 172 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2024 | 19 |
| 2025 | 86 |
| 2026 | 90 |
2024: 19; 2025: 86; 2026: 90
Pattern summary
Electrical System leads the component reports. Braking behavior appears in 64 complaint narratives. Steering behavior appears in 48 complaint narratives. Electrical and battery issues appears in 15 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11592458 · 2024-06-04 (June 4, 2024)
My Honda Pilot 2025 vehicle's windshield cracked while driving on the interstate. The crack is on the driver side of the windshield, about 6 inches from the top.The crack begins as a single straight line before branching out into another curving line in the letter "L" shape. A passing vehicle kicked up rock or debris, which formed the crack. There was no collision or major impact on the vehicle. The vehicle was inspected by the manufacturer, but they were unable to assist me in any way because they did not have any windshields available or woul…
Owner-reported narrative. Look up ODI 11592458 at NHTSA ↗
Owner report 11603042 · 2024-07-17 (July 17, 2024)
My CMBS stopped my car in the middle of the road coming home one day. There were no other cars around me (in front of me, behind me, or coming towards me). The word “brake” flashed across my dash and then it beeped at me and just stopped in the middle of the road going 55 mph. My kids and elderly mother in law were in the car with me and we were all shaken up and also very glad there were no cars behind us, or else we could have been injured in a rear-end collision. The dealer has had my car for 21 days now and cannot reproduce it, but they a…
Owner-reported narrative. Look up ODI 11603042 at NHTSA ↗
Owner report 11605562 · 2024-07-31 (July 31, 2024)
I was driving my new 2025 Honda Pilot when I went to make a right turn and the steering system locked on me. I couldn't turn right and was almost in a horrible accident. Thank God that the other vehicles were able to stop in time. But I had to get the car out of traffic with the help of good samaritans. I cut the car off and all the systems dispalyed a error and said to see dealer. It was the most scariest and stressful time. I was late to work, my husband had to leave work to come and get me. I had the car towed to the dealership and was give…
Owner-reported narrative. Look up ODI 11605562 at NHTSA ↗
Owner report 11609313 · 2024-08-19 (August 19, 2024)
The vehicle has multiple electrical issues. The biggest problem is with the keyless entry system and remote start. In hot weather (living in SW Arizona), neither system works. Use of a vehicle key is required to enter the vehicle. Upon entry, the vehicle displays "keyless access system problem. See your dealer". The dealership finally diagnosed a problem with a control module. During this time we've had a loaner 2024 Honda Civic that does the exact same thing. Also experiencing problems with the backup camera display blacking out inte…
Owner-reported narrative. Look up ODI 11609313 at NHTSA ↗
Owner report 11611509 · 2024-08-29 (August 29, 2024)
The transmission jerks/jumps when accelerating and also as slowing down. The vehicle, including the steering wheel, shakes when braking at speeds above 60mph. Several parts of the body are not put together properly, leaving gaps, overlaps, etc.
Owner-reported narrative. Look up ODI 11611509 at NHTSA ↗
Owner report 11612401 · 2024-09-03 (September 3, 2024)
Poor back-up camera resolution at night. Almost hit pedestrian due to poor visibility from camera
Owner-reported narrative. Look up ODI 11612401 at NHTSA ↗
Owner report 11613677 · 2024-09-10 (September 10, 2024)
Ripples in windshield cause distortion when viewing the road. This is only present in the passenger side on my vehicle.
Owner-reported narrative. Look up ODI 11613677 at NHTSA ↗
Owner report 11617148 · 2024-09-30 (September 30, 2024)
While driving on a winding mountain pass traveling from Bozeman, MT to Butte, MT. I was driving my 2025 Honda Pilot in the inside lane while a semi was traveling in the outside lane ahead of me. As the road curved left, I approached as the semi was ahead in the next lane. I believe my Honda Pilot recognized this as a potential crash and braked hard causing the distance between me and the semi to increase dramatically, even though both vehicles were clearly in their own lanes. Fortunately there was nobody traveling immediately behind me.
Owner-reported narrative. Look up ODI 11617148 at NHTSA ↗
Recall history
4 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
24V900000 · Fuel System, Gasoline:Storage:Tank Assembly:Filler Pipe And Cap
Reported: 2024-11-27 (November 27, 2024)
Honda (American Honda Motor Co.) is recalling certain 2023-2024 Passport and 2023-2025 Pilot vehicles. The fuel filler neck tube and fuel filler pipe may separate, allowing fuel to leak.
Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy: Dealers will inspect and repair the fuel filler neck tube and pipe as necessary, free of charge. Owner notification letters were mailed January 7, 2025. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is OKM.
NHTSA campaign record ↗25V031000 · Electrical System:Software | Fuel System, Gasoline:Fuel Injection System
Reported: 2025-01-23 (January 23, 2025)
Honda (American Honda Motor Co.) is recalling certain 2022-2025 Acura MDX Type-S, 2023-2025 Honda Pilot, and 2021-2025 Acura TLX Type-S vehicles. A software error in the fuel injection electronic control unit (FI-ECU) may cause an engine stall or a loss of power.
Consequence: An engine stall or loss of power can increase the risk of a crash or injury.
Remedy: Dealers will reprogram the FI-ECU software, free of charge. Owner notification letters were mailed March 17, 2025. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are EL1 and AL0.
NHTSA campaign record ↗25V056000 · Seat Belts:Rear/Other
Reported: 2025-02-05 (February 5, 2025)
Honda (American Honda Motor Co.) is recalling certain 2025 Honda Pilot vehicles. The third-row passenger seat belt assembly may not function, due to incorrect routing that traps the seat belt behind the passenger side panel. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Consequence: A non-functioning seat belt cannot properly restrain the seat occupant, increasing the risk of injury during a crash.
Remedy: Dealers will inspect and repair the seat belt routing as necessary, free of charge. Owner notification letters were mailed March 24, 2025. Owners may contact Honda's customer service at 1-888-234-2138. Honda's number for this recall is ZL4.
NHTSA campaign record ↗25V391000 · Service Brakes, Hydraulic:Pedals And Linkages
Reported: 2025-06-12 (June 12, 2025)
Honda (American Honda Motor Co.) is recalling certain 2021-2025 Acura TLX, 2023-2025 Acura MDX, and 2023-2025 Honda Pilot vehicles. The brake pedal pivot pin was not secured properly, which can cause the pedal to shift out of position. As such, these vehicles fail to comply with Federal Motor Vehicle Safety Standard numbers 108, "Lamps, Reflective Devices, and Associated Equipment" and 135, "Light Vehicle Brake Systems."
Consequence: A brake pedal that shifts out of position can prevent the driver from applying the brakes as intended, increasing the risk of a crash or injury.
Remedy: Dealers will inspect and replace the brake pedal assembly as necessary, free of charge. Owner notification letters were mailed July 29, 2025. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are FLX and XLY.
NHTSA campaign record ↗