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U.S. public vehicle records

2024 Honda PILOT: complaints, problems and recalls

Explore the records behind recurring owner reports.

Key facts

109 owner complaints analyzed

6 distinct recall campaigns

35,000 mi median reported failure mileage

Scope: 2024 model year. Data snapshot: . 7 complaints include usable failure mileage.

Owner-reported patterns

Most common problems

Seat Belts is the most frequently named component, appearing in 23 of 109 complaints (21.1%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Braking behavior2623.9%
Steering behavior1816.5%
Transmission and shifting1110.1%
Electrical and battery issues98.3%
Engine operation54.6%
Fuel system concerns10.9%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Seat Belts
23
Steering
19
Unknown Or Other
19
Forward Collision Avoidance: Automatic Emergency Braking
12
Power Train
12
Service Brakes
11
Engine
10
Electrical System
9
Component breakdown data
CategoryCount
Seat Belts23
Steering19
Unknown Or Other19
Forward Collision Avoidance: Automatic Emergency Braking12
Power Train12
Service Brakes11
Engine10
Electrical System9

Seat Belts: 23; Steering: 19; Unknown Or Other: 19; Forward Collision Avoidance: Automatic Emergency Braking: 12; Power Train: 12; Service Brakes: 11; Engine: 10; Electrical System: 9

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
2
25,000 to 49,999
5
50,000 to 74,999
0
75,000 to 99,999
0
100,000 to 149,999
0
150,000 and above
0
Reported problems by failure mileage data
CategoryCount
Under 25,0002
25,000 to 49,9995
50,000 to 74,9990
75,000 to 99,9990
100,000 to 149,9990
150,000 and above0

Under 25,000: 2; 25,000 to 49,999: 5; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0

25,000 to 49,999 miles has the most reports with usable mileage (5). 102 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2023
4
2024
32
2025
40
2026
33
Complaints over time data
CategoryCount
20234
202432
202540
202633

2023: 4; 2024: 32; 2025: 40; 2026: 33

Pattern summary

Seat Belts leads the component reports. Braking behavior appears in 26 complaint narratives. Steering behavior appears in 18 complaint narratives. Transmission and shifting appears in 11 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Examples from the source records

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 11549760 · 2023-10-13 (October 13, 2023)

I was driving down the road and my sunroof exploded. It was random and there was no debris around. I had my cover closed so no glass fell into the car. Looking at the sunroof it appears as if it exploded up.

Owner-reported narrative. Look up ODI 11549760 at NHTSA ↗

Owner report 11554695 · 2023-11-11 (November 11, 2023)

Bought this brand new 2024 Honda pilot touring model on Oct 2023, the issue starts showing after driving it for only couple of hundreds miles, there is a very distinctive and constant loud popping and cracking noise coming out from the speakers while driving, no matter if the audio volume is set to high or low or zero or even when music player is turned off, looked it up online and found out it is a very common problem for Honda for years now, and it is not just for the pilot lineup, it also affects their other models like Passport & Odyssey, …

Owner-reported narrative. Look up ODI 11554695 at NHTSA ↗

Owner report 11556843 · 2023-11-26 (November 26, 2023)

I bought my 2024 Honda Pilot two weeks ago, it only has 300 miles and suddenly all the warnings indicating system failures were activated, engine check, lane assist, emergency braking, emission system, etc., it almost didn't start, it left me in road. It is not possible that something practically new is failing like that with two weeks of use and only 300 miles, that is not right, it is putting lives in danger. honda has to solve that

Owner-reported narrative. Look up ODI 11556843 at NHTSA ↗

Owner report 11560721 · 2023-12-18 (December 18, 2023)

On December 14, 2023 I noticed there was an orange spot and several smaller orange areas that appeared under the clearcoat on my front bumper. I was unable to remove them through hand washing and waxing. I decided to take it in to two local body shops who pointed out to me that the fender was misaligned. After further review we found paint peeling and cracking on and under the hood as well as the painted area around the engine components. In addition, seam filler was left exposed on the roof in multiple spots, not prepped correctly, and just pa…

Owner-reported narrative. Look up ODI 11560721 at NHTSA ↗

Owner report 11565464 · 2024-01-14 (January 14, 2024)

Today, while I was driving, the vehicle information display suddenly started flashing warnings indicating that the following systems were experiencing errors, leading to potentially reduced brake performance. I was advised to take the car to the dealer for diagnosis and immediate remediation: Anti-lock Braking System (ABS) Hill Start Assist Lane Departure and Correction Assist Brake Hold System However, when we stopped and attempted to turn off the car in the usual manner, it wouldn't shut down. It took two attempts to finally turn off the car…

Owner-reported narrative. Look up ODI 11565464 at NHTSA ↗

Owner report 11565911 · 2024-01-17 (January 17, 2024)

Today, the same problem with my car reemerged immediately after I collected it from the dealership, where it was supposedly repaired for this issue. Upon driving away, making three stops, and using both the Brake Hold and Engine Idle-Stop features, I encountered the same malfunction, leading to the flashing of all warning indicators. Alarmingly, the parking brake engaged on its own at traffic signals, and the car wouldn't turn off even when this issue was occurring. Previously, I had provided the dealership with a detailed description and phot…

Owner-reported narrative. Look up ODI 11565911 at NHTSA ↗

Owner report 11567562 · 2024-01-24 (January 24, 2024)

I bought the car on 11th of November it’s has now 8000 miles today 1/24/2024 all the check engine and warning safety lights came on i went to the Kay Honda dealership to find the problem he says u have to get appointment also I complained at the dealer whom I bought car from about the brakes is not working properly as a new car with no attention mentioning to me cause that’s a big truck so the brakes like that also complained about the axles makes noises when backing like it broken I got pics for the dash board showing the issue

Owner-reported narrative. Look up ODI 11567562 at NHTSA ↗

Owner report 11568256 · 2024-01-27 (January 27, 2024)

The doors on my new Honda Pilot have an extremely sharp, hazardous, protruding edge on the lower outer corner at the bottom of the doors. The edge is so sharp, that while exiting the passenger door, it punctured my left leg in my calf on the left side of my shin bone. This required me to have 12 stitches in my leg. The laceration was very deep and exposed my then swollen bleeding inner tissue. The impact forced the outer skin underneath my intact layer of skin creating a V shape like the edge of the door. This required extra time and care…

Owner-reported narrative. Look up ODI 11568256 at NHTSA ↗

Recall history

6 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

23V735000 · Steering:Rack And Pinion:Rack

Reported: 2023-11-02 (November 2, 2023)

Honda (American Honda Motor Co.) is recalling certain 2023-2024 Pilot vehicles. Due to a manufacturing error, the gear box assembly may contain a loose ball bearing, which can result in a loss of steering control or steering lock-up.

Consequence: A loss of steering control or steering lock-up can increase the risk of a crash.

Remedy: Dealers will replace the electric power steering rack, free of charge. Owner notification letters were mailed December 18, 2023. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is FFX.

NHTSA campaign record ↗
24V859000 · Seats:Critical Fasteners

Reported: 2024-11-14 (November 14, 2024)

Honda (American Honda Motor Co.) is recalling certain 2023-2024 Honda Accord, Accord Hybrid, Civic Sedan, Civic Hatchback, Pilot, and 2024 HR-V, Acura Integra and Acura Integra Type S vehicles. The driver's seat cushion frame may not have been tightened properly, which can result in an unsecured seat. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 207, "Seating Systems."

Consequence: An unsecured driver's seat may not adequately restrain the driver during a crash, increasing the risk of injury.

Remedy: Dealers will replace the driver's seat cushion frame, free of charge. Owner notification letters were mailed January 6, 2025. Owners may contact Honda customer service at 1-888-234-2138.

NHTSA campaign record ↗
24V900000 · Fuel System, Gasoline:Storage:Tank Assembly:Filler Pipe And Cap

Reported: 2024-11-27 (November 27, 2024)

Honda (American Honda Motor Co.) is recalling certain 2023-2024 Passport and 2023-2025 Pilot vehicles. The fuel filler neck tube and fuel filler pipe may separate, allowing fuel to leak.

Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire.

Remedy: Dealers will inspect and repair the fuel filler neck tube and pipe as necessary, free of charge. Owner notification letters were mailed January 7, 2025. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is OKM.

NHTSA campaign record ↗
25V031000 · Electrical System:Software | Fuel System, Gasoline:Fuel Injection System

Reported: 2025-01-23 (January 23, 2025)

Honda (American Honda Motor Co.) is recalling certain 2022-2025 Acura MDX Type-S, 2023-2025 Honda Pilot, and 2021-2025 Acura TLX Type-S vehicles. A software error in the fuel injection electronic control unit (FI-ECU) may cause an engine stall or a loss of power.

Consequence: An engine stall or loss of power can increase the risk of a crash or injury.

Remedy: Dealers will reprogram the FI-ECU software, free of charge. Owner notification letters were mailed March 17, 2025. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are EL1 and AL0.

NHTSA campaign record ↗
25V391000 · Service Brakes, Hydraulic:Pedals And Linkages

Reported: 2025-06-12 (June 12, 2025)

Honda (American Honda Motor Co.) is recalling certain 2021-2025 Acura TLX, 2023-2025 Acura MDX, and 2023-2025 Honda Pilot vehicles. The brake pedal pivot pin was not secured properly, which can cause the pedal to shift out of position. As such, these vehicles fail to comply with Federal Motor Vehicle Safety Standard numbers 108, "Lamps, Reflective Devices, and Associated Equipment" and 135, "Light Vehicle Brake Systems."

Consequence: A brake pedal that shifts out of position can prevent the driver from applying the brakes as intended, increasing the risk of a crash or injury.

Remedy: Dealers will inspect and replace the brake pedal assembly as necessary, free of charge. Owner notification letters were mailed July 29, 2025. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are FLX and XLY.

NHTSA campaign record ↗
26V054000 · Seats:Critical Fasteners

Reported: 2026-01-29 (January 29, 2026)

Honda (American Honda Motor Co.) is recalling certain 2023 Honda Accord, Accord Hybrid, and 2024 HR-V, Pilot, and Acura Integra vehicles. The driver's seat cushion frame may not have been tightened properly, which can result in a loose seat. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 207, "Seating Systems."

Consequence: A loose driver's seat may not adequately restrain the driver during a crash, increasing the risk of injury.

Remedy: Dealers will replace the driver's seat cushion frame, free of charge. Owner notification letters were mailed March 10, 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are ONC, KND, BNE and ZNF. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning February 5, 2026. This recall expands previous NHTSA recall number 24V859.

NHTSA campaign record ↗