2023 Honda HR-V: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
685 owner complaints analyzed
3 distinct recall campaigns
13,481 mi median reported failure mileage
Scope: 2023 model year. Data snapshot: . 68 complaints include usable failure mileage.
Most common problems
Visibility/Wiper is the most frequently named component, appearing in 319 of 685 complaints (46.6%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Steering behavior | 77 | 11.2% |
| Electrical and battery issues | 10 | 1.5% |
| Braking behavior | 8 | 1.2% |
| Engine operation | 2 | 0.3% |
| Fuel system concerns | 2 | 0.3% |
| Transmission and shifting | 1 | 0.1% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Visibility/Wiper | 319 |
| Unknown Or Other | 214 |
| Steering | 77 |
| Structure:Body | 33 |
| Visibility:Windshield | 31 |
| Electrical System | 29 |
| Visibility:Defroster/Defogger/Hvac System:Rear Window | 24 |
| Visibility | 21 |
Visibility/Wiper: 319; Unknown Or Other: 214; Steering: 77; Structure:Body: 33; Visibility:Windshield: 31; Electrical System: 29; Visibility:Defroster/Defogger/Hvac System:Rear Window: 24; Visibility: 21
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 54 |
| 25,000 to 49,999 | 10 |
| 50,000 to 74,999 | 3 |
| 75,000 to 99,999 | 1 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 54; 25,000 to 49,999: 10; 50,000 to 74,999: 3; 75,000 to 99,999: 1; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (54). 617 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2023 | 385 |
| 2024 | 254 |
| 2025 | 32 |
| 2026 | 14 |
2023: 385; 2024: 254; 2025: 32; 2026: 14
Pattern summary
Visibility/Wiper leads the component reports. Steering behavior appears in 77 complaint narratives. Electrical and battery issues appears in 10 complaint narratives. Braking behavior appears in 8 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11502699 · 2023-01-19 (January 19, 2023)
The screen on the car would randomly turn on and off when the vehicle is on and it will do this the whole time . On Dec 2022 Another issue I had was the door wouldn’t unlock on the driver side. I had to get someone to open my door. The door was unlocked but physically wouldn’t open.
Owner-reported narrative. Look up ODI 11502699 at NHTSA ↗
Owner report 11505997 · 2023-02-07 (February 7, 2023)
Every time I am driving dusk or night, I am being flashed by oncoming drivers as if I have my high beams on. Every time this happens I am using low beams. I am not usually prepared for their brights and it is difficult on my eyes. I have only had the car since November, but it has happened ever time I drive at night. I am sure it is annoying for the oncoming traffic as well, if they think I have my brights on.
Owner-reported narrative. Look up ODI 11505997 at NHTSA ↗
Owner report 11510428 · 2023-03-06 (March 6, 2023)
My back window shattered while parked without any impact.
Owner-reported narrative. Look up ODI 11510428 at NHTSA ↗
Owner report 11511728 · 2023-03-14 (March 14, 2023)
Back window shattered with no impact. Was told it is a flaw in the rear defrost.
Owner-reported narrative. Look up ODI 11511728 at NHTSA ↗
Owner report 11512126 · 2023-03-16 (March 16, 2023)
UNKNOWN My rear windshield popped/shattered as I was driving on a rural highway at roughly 60 mph. I did not go under an over pass and there were no other cars nearby. The window simply exploded seemingly spontaneously. I believe I had the rear window defroster going at the time or shortly before as it was a cold day. It has not been inspected by Honda. There were no warning lamps or messages and there were no apparent issues with the rear window before it broke.
Owner-reported narrative. Look up ODI 11512126 at NHTSA ↗
Owner report 11512402 · 2023-03-17 (March 17, 2023)
Rack and Pinion failing. Jerky and hard steering. I took it in to Honda and they told me it was the rack and pinion and the part wouldn’t be in until May 2023. They continued to have me drive it and told me it was safe to drive.
Owner-reported narrative. Look up ODI 11512402 at NHTSA ↗
Owner report 11515546 · 2023-04-05 (April 5, 2023)
Vehicle was off and parked in a parking lot from 7:30AM-3:30PM on a partly sunny, calm, 50 degree day with the rear window facing southeast and parked a safe distance from the front bumper of the vehicle behind it. Upon return to the vehicle, the rear window had shattered into smithereens with a softball sized hole in the top left quadrant. After opening and closing the front passenger door, the entire rear window collapsed. There was no evidence of a strike from a person or a thing among the ruble.
Owner-reported narrative. Look up ODI 11515546 at NHTSA ↗
Owner report 11516565 · 2023-04-11 (April 11, 2023)
My car was parking on normal rainy day and my back glass explode
Owner-reported narrative. Look up ODI 11516565 at NHTSA ↗
Recall history
3 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
23V782000 · Seat Belts:Front
Reported: 2023-11-21 (November 21, 2023)
Honda (American Honda Motor Co.) is recalling certain 2023-2024 Accord and HR-V vehicles. The front seat belt pretensioners may be missing the rivet that secures the quick connector and wire plate. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 208, "Occupant Crash Protection," 209, "Seat Belt Assembles," and 210, "Seat Belt Assembly Anchorages."
Consequence: A seat belt pretensioner missing a rivet will not properly restrain the occupant, increasing the risk of injury during a crash.
Remedy: Dealers will inspect and replace the seat belt pretensioner assemblies as necessary, free of charge. Owner notification letters were mailed January 8, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are MG7 and NG5.
NHTSA campaign record ↗23V858000 · Fuel System, Gasoline:Delivery:Fuel Pump
Reported: 2023-12-18 (December 18, 2023)
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Consequence: Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
Remedy: Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of NHTSA recall numbers 21V-215 and 20V-314.
NHTSA campaign record ↗24V744000 · Steering
Reported: 2024-10-03 (October 3, 2024)
Honda (American Honda Motor Co.) is recalling certain 2023-2025 Acura Integra, Civic Type R, CR-V Hybrid, CR-V, HR-V, 2022-2025 Civic, Civic Hatchback, 2024-2025 Acura Integra Type S, 2025 CR-V Fuel Cell EV, Civic Hybrid, and Civic Hatchback Hybrid vehicles. The steering gearbox assembly may have been manufactured incorrectly, which can cause excessive internal friction and lead to difficulty steering the vehicle.
Consequence: Difficulty steering can increase the risk of a crash.
Remedy: Dealers will replace the worm gear spring and redistribute or add grease as necessary, free of charge. Owner notification letters were mailed November 18, 2024. Owners may contact Honda Customer Service at 1-888-234-2138. Honda's numbers for this recall are SJS, MJU, QJT and VJV.
NHTSA campaign record ↗