2021 Gmc YUKON XL: complaints, problems and recalls

WITH ONLY 52 MILES (2-DAYS OLD), I WAS DRIVING HOME WHEN I HEARD A KNOCK. THEN THE ENGINE LIGHT CAME ON AND THE VEHICLE STABILITY CONTROL LOWERED THE VEHICLE AND THE VEHICLE SHUT OFF. I WAS LEFT IN THE MIDDLE OF TRAFFIC UNABLE TO MOVE THE VEHICLE TO A SAFE LOCATION. NEUTRAL WOULD NOT WORK EITHER. WHEN THE VEHICLE WAS TOWED TO THE GMC DEALERSHIP, THEY KNEW EXACTLY WHAT WAS WRONG WITH THE CAR, BROKEN SPRINGS IN THE ENGINE. APPARENTLY THEY SENT A NOTICE STATING THAT THE ENGINE SPRINGS WERE BREAKING AND NEEDED TO BE REPLACED. THE DEALERSHIP O…

Owner-reported narrative. 52 miles reported. Look up ODI 11372749 at NHTSA ↗

I'VE OWNED OVER A DOZEN GM TRUCKS OVER THE LAST 20+ YEARS AND THIS MODEL IS THE WORST EVER! MY COMPLAINT: GM TOOK AWAY THE TURN SIGNAL LIGHTS ON THE SIDE MIRRORS. THE TURN SIGNAL INDICATORS ON THE DASH ARE TOO SMALL AND LOCATED WITH MANY OTHER LIGHTS/INDICATORS, SO THEY CANNOT BE SEEN QUICKLY NOR 'EASILY' AND CAN'T BE HEARD UNDER NORMAL TRAFFIC CONDITIONS. THIS CREATES AN INCREDIBLY DANGEROUS SITUATION WITH DRIVER DISTRACTION TRYING TO SEE IF A TURN SIGNAL HAS BEEN ACTIVATED AND INCREASES THE RISK OF VEHICLES NEXT TO THE TRUCK NOT EXPECTING A …

Owner-reported narrative. 100 miles reported. Look up ODI 11390879 at NHTSA ↗

GM CHANGED THE TRAVEL OF THE STEERING COLUMN SO NOW IT'S ONLY A FEW INCHES FROM THE DASHBOARD. IN PRIOR MODELS, THE STEERING WHEEL (SW) TRAVEL WAS MUCH MORE. DUE TO GM'S DESIRE TO SAVE MONEY AND COMPLETE DISREGARD FOR DRIVER, PASSENGER AND OTHER VEHICLES SAFETY, THE DRIVER HAS TO REACH OUT TO THE SW RESULTING AT DANGEROUS ELBOW ANGLES. IN PERFORMANCE CARS, THE SW IS DESIGNED TO BE CLOSE TO THE DRIVER BECAUSE PHYSICS PRINCIPLES OF TORQUE REVEAL: THE GREATER THE ANGLE OF REACH, THE MORE TORQUE IT REQUIRES TO TURN THE SW. SO REACHING OUT WITH THE …

Owner-reported narrative. 150 miles reported. Look up ODI 11390885 at NHTSA ↗

VEHICLE HAS BEEN AT THE DEALER WITH GM INVOLVEMENT STARTING JANUARY 6TH AND IT HAS BEEN OUT OF THE REPAIR FACILITY FOR LESS THAN 2 WEEKS UP TO TODAY, 4/1/2021. THE VEHICLE HAS AN ADAPTIVE SUSPENSION SYSTEM THAT HAS NOT ONLY FAILED, BUT HAS CONTINUED TO FAIL AFTER MULTIPLE REPAIR ATTEMPTS. THERE SEEMS TO BE AN ISSUE WITH THIS NEW ADAPTIVE SUSPENSION, SPECIFICALLY WHEN THE 'VEHICLE ACCESS' OPTION IS TOGGLED IN THE SETTINGS. THIS HAS CAUSED MULTIPLE SAFETY WARNINGS; 'VEHICLE TOO HIGH, DRIVE SLOWLY VEHICLE UNSAFE' AND 'VEHICLE TOO LOW, DRIVE SLO…

Owner-reported narrative. 2,050 miles reported. Look up ODI 11405900 at NHTSA ↗

Our vehicle had a warning light of traction system not working - we were told to take to nearest dealer that springs with the valves were faulty and lifters not working. Took it to Everett in Benton, AR. Took two weeks to get the parts to fix. Told this was a problem. We had 4000 miles on the vehicle. Yesterday, it happened again. Told by Cowboy in Heber Springs, AR where we bought the vehicle they had six in their shop with same problem. They advised that our vehicle would have to be towed. GMC does not think it is a safety issue but i…

Owner-reported narrative. Look up ODI 11422099 at NHTSA ↗

Make left turn and distracted by kids in the back. Looked back and felt a crash. Collided with a traffic signal pole and caused major/total damage to vehicle. Driver side airbag DID NOT deploy causing injury to neck, shoulder, and lower back.

Owner-reported narrative. Look up ODI 11424049 at NHTSA ↗

I was driving 30 mph when the car went into neutral and rolled to a stop. When I put on the brakes the engine shut off and it went into park. It would not restart or shift out of park . I was stuck in an active busy road. The car was towed to the dealer. They said it was a problem with the BCM. GMC had put out a bullletin which was to reprogram the BCM. My concern is that if this had happened on a busy interstate in traffic at highway speeds the results could have been fatal.

Owner-reported narrative. Look up ODI 11443857 at NHTSA ↗

I was traveling on the highway and the vehicle started to jolt, sputter and speed acceleration was reduced in a highly congested area with little room to maneuver. I had to quickly shift lanes and get off at the first exit I could as I figure out what the issue was. I immediately contacted my Dealership and they were able to get me an emergency appointment so my vehicle could be inspected that day. After the Dealers analysis they said that a lifter needed to be replaced. I have a brand new vehicle with less than 8,611 miles on it. The lifter is…

Owner-reported narrative. Look up ODI 11447127 at NHTSA ↗

Reported: 2020-11-25 (November 25, 2020)

General Motors LLC (GM) is recalling certain 2021 Chevrolet Suburban and Tahoe and GMC Yukon and Yukon XL vehicles. During general assembly, a repair involved removal of one or both front seats. The attachment bolts for the front seats may not have been properly reinstalled after the repair was completed.

Consequence: If an occupied front seat has loose or missing attachment bolts, it may move during a crash, increasing the risk of injury to the seated occupant.

Remedy: GM will notify owners, and dealers will inspect the seat attachments for both front seats and install attachment bolts as needed, free of charge. The recall began December 21, 2020. Owners may contact Chevrolet customer service at 1-800-222-1020, and GMC customer service at 1-888-988-7267. GM's number for this recall is N202312720.

Reported: 2020-12-17 (December 17, 2020)

General Motors, LLC (GM) is recalling certain 2019-2021 Chevrolet Silverado 1500 and GMC Sierra 1500, 2021 Chevrolet Suburban and Tahoe and GMC Yukon XL and 2020-2021 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 vehicles. The seat belt brackets may not be secured to the seat frame in the front-row center seating position.

Consequence: If a seat-belt bracket is not secured, the seat belt may not properly restrain an occupant in the front-row center seat position, increasing the risk of injury in a crash.

Remedy: GM will notify owners, and dealers will inspect left-side and right-side front-row center seat-belt bracket attachments and reassemble it correctly as necessary, free of charge. The recall began January 26, 2021. Owners may contact GMC customer service at 1-800-462-8782, Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N202314670.

Reported: 2020-12-23 (December 23, 2020)

General Motors, LLC (GM) is recalling certain 2020 Chevrolet Bolt EV and 2021 GMC Canyon and Sierra 1500, 2500 and 3500, Yukon, Yukon XL, Cadillac Escalade and Escalade ESV and Chevrolet Blazer, Camaro, Colorado, Equinox, Silverado 1500, 2500 and 3500, Suburban and Tahoe vehicles. Incorrect bolts may have been used at one or more fastening locations to secure the seat belts to the vehicle. If an incorrect bolt was used, the seat belt may not be properly attached to the vehicle.

Consequence: If a seat belt assembly is not properly attached to the vehicle, the seat belt may not properly restrain an occupant in the event of a crash, increasing the risk of injury.

Remedy: GM will notify owners, and dealers will replace the suspect bolts, free of charge. The recall began January 29, 2021. Owners may contact GMC customer service at 1-800-462-8785, Cadillac customer service at 1-800-458-8006, or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N202322230.

Reported: 2021-03-18 (March 18, 2021)

General Motors, LLC (GM) is recalling certain 2021 Cadillac Escalade, Escalade ESV, GMC Yukon, Yukon XL, Chevrolet Suburban, and Tahoe vehicles with third-row seating. The third-row outboard seat belts may have been entrapped or misrouted behind the outboard seat-folding mechanism, which could result in damaged seat belts.

Consequence: A damaged seat belt can break during a crash, increasing the risk of injury to the occupant.

Remedy: GM will notify owners, and dealers will inspect the third-row outboard seat belts, replacing any damaged seat belts, and rerouting them if necessary, free of charge. The recall began on April 21, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Cadillac customer service at 1-800-458-8006. GM's number for this recall is N202313000.

Reported: 2021-06-10 (June 10, 2021)

General Motors, LLC (GM) is recalling certain 2021 Buick Envision, Cadillac CT4, CT5, Escalade, Escalade ESV, Chevrolet Tahoe, Corvette, Suburban, GMC Yukon, Yukon XL vehicles. The communications gateway module incorrectly processes a loss of communication with the sensing diagnostic module (SDM), causing the air bag malfunction indicator light to inconsistently illuminate.

Consequence: The air bag malfunction indicator light may fail to warn the driver of a problem with the air bag, increasing the risk of injury.

Remedy: The communications gateway module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed on July 1, 2021. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is N212338110.

Reported: 2021-06-17 (June 17, 2021)

General Motors, LLC (GM) is recalling certain 2021 Cadillac Escalade, Escalade ESV, Chevrolet Suburban, Chevrolet Tahoe, GMC Yukon, and Yukon XL vehicles. A software issue may cause a loss of power steering assist at startup or while driving.

Consequence: Increased steering effort, particularly at lower speeds, increases the risk of a crash.

Remedy: The power steering module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed July 13, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; or GMC customer service at 1-800-462-8782. GM's number for this recall is N212333900.

Reported: 2021-09-23 (September 23, 2021)

General Motors, LLC (GM) is recalling certain 2021 Cadillac Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, GMC Yukon, and Yukon XL vehicles. The fuel pump power control module may cause the fuel pump to fail or operate intermittently, which can interrupt fuel flow to the engine, and cause an unexpected engine stall.

Consequence: An engine stall increases the risk of a crash.

Remedy: Dealers will replace the fuel pump power control module, free of charge. Owner notification letters were mailed on October 14, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; or GMC customer service at 1-800-462-8782. GM's number for this recall is N212332040.

Reported: 2022-01-27 (January 27, 2022)

General Motors, LLC (GM) is recalling certain 2021 GMC Yukon, Yukon XL, Cadillac Escalade, Escalade ESV, Chevrolet Suburban, and Chevrolet Tahoe vehicles. The rear wheel driveshaft assemblies may have internal components that were not heat-treated properly, possibly resulting in driveshaft failure.

Consequence: Driveshaft failure can cause a sudden loss of drive power, increasing the risk of a crash.

Remedy: Dealers will replace the left and/or right rear driveshaft assemblies, free of charge. Owner notification letters were mailed on March 14, 2022. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006 or GMC customer service at 1-800-462-8782. GM's number for this recall is N212351030.

Reported: 2022-08-11 (August 11, 2022)

General Motors, LLC (M) is recalling certain 2021-2022 Cadillac Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, GMC Yukon, and Yukon XL vehicles equipped with third-row seats. The rivet that retains the buckle to the mounting bracket in the left or right side third-row seat belt buckle assembly may have been improperly formed.

Consequence: A seat belt with a deformed rivet may not properly restrain an occupant, increasing the risk of injury during a crash.

Remedy: Dealers will inspect the rivet head formation on both the left and right side third-row seat belt buckle assemblies and replace seat belt buckle assemblies, as necessary, free of charge. Interim owner notification letters informing owners of the safety risk were mailed September 28, 2022. Owner notification letters were mailed on November 1, 2022. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N222372380.

Reported: 2022-11-03 (November 3, 2022)

General Motors, LLC (GM) is recalling certain 2021 Yukon, Yukon XL, Chevrolet Tahoe, Chevrolet Suburban, Cadillac Escalade, and Cadillac Escalade ESV vehicles. The daytime running lights (DRLs) may not deactivate when the headlights are on. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

Consequence: Daytime Running Lights that do not deactivate as intended may cause a glare, reducing visibility and increasing the risk of a crash.

Remedy: Dealers will provide an over-the-air (OTA) update for the Body Control Module software, free of charge. Owner notification letters were mailed December 15, 2022. Owners may contact GM customer service at 1-888-988-7267, Chevrolet customer service at 1-800-222-1020, or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N222382220.

Reported: 2024-10-24 (October 24, 2024)

General Motors, LLC (GM) is recalling certain 2020-2022 Chevrolet Silverado 1500, 2500, 3500, GMC Sierra 1500, 2500, 3500, 2021 Cadillac Escalade, Escalade ESV, Chevrolet Tahoe, Suburban, GMC Yukon, and Yukon XL vehicles equipped with diesel engines. The transmission control valve may fail and cause the rear wheels to lock-up.

Consequence: Rear wheel lock-up can increase the risk of a crash.

Remedy: Dealers will install new transmission control module software, free of charge. GM will provide a special coverage program to cover the repair of transmissions that are identified by the remedy software as containing a defective control valve. Owner notification letters were mailed December 12, 2024. Owners may contact GM customer service at 1-888-988-7267, Cadillac customer service at 1-800-458-8006, GMC customer service at GMC 1-800-462-8782 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N242454440.

Reported: 2025-04-24 (April 24, 2025)

General Motors LLC (GM) is recalling certain 2021-2024 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, and Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles equipped with a 6.2L V8 gas engine. The connecting rod and/or crankshaft engine components may have manufacturing defects that can lead to engine damage and engine failure.

Consequence: Engine failure increases the risk of a crash.

Remedy: Dealers will inspect the engine, and as necessary, repair or replace the engine. For vehicles that pass inspection, dealers will add higher viscosity oil, install 6 oil fill cap, replace the oil filter, and update the owner's manual. Repairs will be performed free of charge. Owner notification letters were mailed June 18, 2025. Owners may contact Cadillac customer service at 1-800-333-4223, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is N252494000.