2024 Gmc SIERRA 3500: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
44 owner complaints analyzed
3 distinct recall campaigns
36,000 mi median reported failure mileage
Scope: 2024 model year. Data snapshot: . 9 complaints include usable failure mileage.
Most common problems
Power Train is the most frequently named component, appearing in 12 of 44 complaints (27.3%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Transmission and shifting | 13 | 29.5% |
| Braking behavior | 9 | 20.5% |
| Electrical and battery issues | 4 | 9.1% |
| Steering behavior | 4 | 9.1% |
| Engine operation | 1 | 2.3% |
| Fuel system concerns | 1 | 2.3% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Power Train | 12 |
| Electrical System | 10 |
| Service Brakes | 7 |
| Engine | 6 |
| Unknown Or Other | 6 |
| Steering | 4 |
| Structure:Body | 4 |
| Fuel/Propulsion System | 3 |
Power Train: 12; Electrical System: 10; Service Brakes: 7; Engine: 6; Unknown Or Other: 6; Steering: 4; Structure:Body: 4; Fuel/Propulsion System: 3
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 4 |
| 25,000 to 49,999 | 2 |
| 50,000 to 74,999 | 2 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 1 |
| 150,000 and above | 0 |
Under 25,000: 4; 25,000 to 49,999: 2; 50,000 to 74,999: 2; 75,000 to 99,999: 0; 100,000 to 149,999: 1; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (4). 35 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2023 | 2 |
| 2024 | 14 |
| 2025 | 18 |
| 2026 | 10 |
2023: 2; 2024: 14; 2025: 18; 2026: 10
Pattern summary
Power Train leads the component reports. Transmission and shifting appears in 13 complaint narratives. Braking behavior appears in 9 complaint narratives. Electrical and battery issues appears in 4 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11560701 · 2023-12-18 (December 18, 2023)
The vehicle has had steering and alignment issues since the day I purchased the truck. The steering wheel is not centered. The steering wheel is always turned to the left but the vehicle pulls to the right. I have had it at my local dealership five times and they have confirmed what I have described but they are not able to fix the issue fully. They have rotated the tires 3 times and have aligned it all five times. The vehicle will be good for about 100 miles and will go out of alignment again. The dealership explained to me that they are exper…
Owner-reported narrative. Look up ODI 11560701 at NHTSA ↗
Owner report 11561998 · 2023-12-27 (December 27, 2023)
Vehicle would crank over but not start. Diagnosed as Electronic Control Module by dealer. Part ordered on 12/6/23, GM does not have part available as of 12/27/23, vehicle unable to be driven.
Owner-reported narrative. Look up ODI 11561998 at NHTSA ↗
Owner report 11575496 · 2024-03-05 (March 5, 2024)
Hello, I purchased my 2024 GMC 3500 AT4 Seirra late October 2023. Since the purchase date, I have been informed by motorist while at intersections my tailgate was down. I thought I was doing something wrong. On 3/3/2024 I was preparing to wash my truck and noticed my front amber lights were on surrounding my headlights. the vehicle was off, and my keys were in the house. Then my tailgate opener activated on at least 10 - 12 times. The tonneau cover is tight so the tailgate can need assistance opening. Nevertheless, the tailgate has opened on…
Owner-reported narrative. Look up ODI 11575496 at NHTSA ↗
Owner report 11580555 · 2024-04-01 (April 1, 2024)
Vehicle caught fire minutes after remote starting. Fire appears to have started on firewall on the left side. We were about to take our kids to school vehicle could have easily caught our house and other property on fire. We did have the check engine light come on occasionally but it would always turn back off, vehicle only had about 12000 miles. Also none of the outlets inside the vehicle never worked.
Owner-reported narrative. Look up ODI 11580555 at NHTSA ↗
Owner report 11589523 · 2024-05-19 (May 19, 2024)
The in cab brake controller does not work with electric over hydraulic trailer brakes. In my research to diagnose and fix the problem I find out GMC has known about this for years and has done nothing to correct. I pulled code C1114 and GMC issued a bulletin for part number (K58-036-00) which I purchased and still did not correct this issue. In short there are many 3500 trucks out there running with no trailer brakes. Here is the worst of this problem. If brakes are tested at a stop they appear to work perfectly however once driving this is wh…
Owner-reported narrative. Look up ODI 11589523 at NHTSA ↗
Owner report 11594117 · 2024-06-13 (June 13, 2024)
The contact owns a 2024 GMC Sierra 3500 equipped with Michelin Tires, Tire Line: Primacy, Tire Size: LT235/80/R18, DOT Number: (Not Available). The contact stated that while driving at an undisclosed speed, the passenger’s side front tire tread was separating, and the vehicle was vibrating. The contact stated that the inner rim was bent, and additionally, the steering gear box was leaking. The steering wheel was uncontrollable. There were no warning lights illuminated. The vehicle was taken to the local dealer on several occasions and was diagn…
Owner-reported narrative. 250 miles reported. Look up ODI 11594117 at NHTSA ↗
Owner report 11594832 · 2024-06-17 (June 17, 2024)
The contact owns a 2024 GMC Sierra 3500. The contact received notification of NHTSA Campaign Number: 24V060000 (Latches/Locks/Linkages); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution…
Owner-reported narrative. Look up ODI 11594832 at NHTSA ↗
Owner report 11600069 · 2024-07-08 (July 8, 2024)
1 - the failed component is the tailgate. The tailgate lowers automatically without any input from me while the vehicle is in operation. It has happened three times since buying the truck in February 2024. 2 - During the third event, I was backing up my Airstream trailer into its storage building when the tailgate dropped. At that time, I was negotiating a sharp turn in reverse and the tailgate came in contact with my trailer's propane tank housing. Both the tailgate and the propane tank housing were damaged (see photos). 3 - It was not until…
Owner-reported narrative. Look up ODI 11600069 at NHTSA ↗
Recall history
3 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
23V549000 · Steering
Reported: 2023-08-03 (August 3, 2023)
General Motors, LLC (GM) is recalling certain 2024 Chevrolet Silverado 2500, 3500, and GMC Sierra 2500, 3500 vehicles. The steering gear shaft may fracture and disconnect from the steering arm.
Consequence: A steering arm that disconnects may result in a total loss of steering control, increasing the risk of a crash.
Remedy: Dealers will inspect and replace the steering gear, if necessary, free of charge. Owner notification letters were mailed September 22, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232414720.
NHTSA campaign record ↗24V060000 · Latches/Locks/Linkages:Tailgate:Latch
Reported: 2024-02-01 (February 1, 2024)
General Motors, LLC (GM) is recalling certain 2020-2024 Chevrolet Silverado 2500, 3500, GMC Sierra 2500 and 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in park.
Consequence: An unlatched tailgate may open while driving and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.
Remedy: Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232426400.
NHTSA campaign record ↗24V894000 · Latches/Locks/Linkages:Tailgate:Latch
Reported: 2024-11-26 (November 26, 2024)
General Motors, LLC (GM) is recalling certain 2024 Chevrolet Silverado HD 2500, 3500, and GMC Sierra HD 2500, 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in Park.
Consequence: An unlatched tailgate may open and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.
Remedy: Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed December 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N242469160. This recall is an expansion of NHTSA Recall 24V-060.
NHTSA campaign record ↗