2024 Gmc SIERRA 3500 problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
44 owner complaints analyzed
3 distinct recall campaigns
36,000 mi median reported failure mileage
Scope: 2024 model year. Data snapshot: . 9 complaints include usable failure mileage.
Most common problems
Power Train is the most frequently named component, appearing in 12 of 44 complaints (27.3%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Transmission and shifting | 13 | 29.5% |
| Braking behavior | 9 | 20.5% |
| Electrical and battery issues | 4 | 9.1% |
| Steering behavior | 4 | 9.1% |
| Engine operation | 1 | 2.3% |
| Fuel system concerns | 1 | 2.3% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Power Train | 12 |
| Electrical System | 10 |
| Service Brakes | 7 |
| Engine | 6 |
| Unknown Or Other | 6 |
| Steering | 4 |
| Structure:Body | 4 |
| Fuel/Propulsion System | 3 |
Power Train: 12; Electrical System: 10; Service Brakes: 7; Engine: 6; Unknown Or Other: 6; Steering: 4; Structure:Body: 4; Fuel/Propulsion System: 3
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 4 |
| 25,000 to 49,999 | 2 |
| 50,000 to 74,999 | 2 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 1 |
| 150,000 and above | 0 |
Under 25,000: 4; 25,000 to 49,999: 2; 50,000 to 74,999: 2; 75,000 to 99,999: 0; 100,000 to 149,999: 1; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (4). 35 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2023 | 2 |
| 2024 | 14 |
| 2025 | 18 |
| 2026 | 10 |
2023: 2; 2024: 14; 2025: 18; 2026: 10
Pattern summary
Power Train leads the component reports. Transmission and shifting appears in 13 complaint narratives. Braking behavior appears in 9 complaint narratives. Electrical and battery issues appears in 4 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11622920 · 2024-10-31 (October 31, 2024)
First incident we were driving on the interstate towing a fifth wheel RV, and several warning lights illuminated before everything just shut down. Manage to get to the side of the road. Vehicle finally restarted and the rest of the trip was uneventful. Second incident, vehicle had not run for two days, got in and while the starter cranks, the engine will not start or run. Engine/Transmission service and fuel system service messages showing on app and on email from OnStar. Vehicle requires towing to dealer.
Owner-reported narrative. Look up ODI 11622920 at NHTSA ↗
Owner report 11630713 · 2024-12-14 (December 14, 2024)
Breaks and/or drive train. It is available for inspection. 1) Breaks sink causing slowed break time and decreased breaking ability. If the breaks are "pumped", more often than not, they will come back up to full pedal. However, in an emergency breaking situation, there is not time to "pump" the breaks. I was nearly in an accident recently when the break pedal would not stop the truck in time, due to the soft break pedal. I literally had to steer to the shoulder of the road. 2) When placing transmission in Drive or Reverse from the park position…
Owner-reported narrative. Look up ODI 11630713 at NHTSA ↗
Owner report 11589523 · 2024-05-19 (May 19, 2024)
The in cab brake controller does not work with electric over hydraulic trailer brakes. In my research to diagnose and fix the problem I find out GMC has known about this for years and has done nothing to correct. I pulled code C1114 and GMC issued a bulletin for part number (K58-036-00) which I purchased and still did not correct this issue. In short there are many 3500 trucks out there running with no trailer brakes. Here is the worst of this problem. If brakes are tested at a stop they appear to work perfectly however once driving this is wh…
Owner-reported narrative. Look up ODI 11589523 at NHTSA ↗
Owner report 11609889 · 2024-08-21 (August 21, 2024)
The truck disengages the 5th wheel trailer brakes. The DIC states "Trailer brakes disabled - service required". I intermittently lose trailer braking capability.
Owner-reported narrative. Look up ODI 11609889 at NHTSA ↗
Owner report 11658498 · 2025-05-02 (May 2, 2025)
The contact owns a 2024 GMC Sierra 3500. The contact stated that the exterior lights of the vehicle were flashing erratically, and the tailgate was opening unintendedly. The contact stated that while driving at various speeds, the vehicle experienced erratic transmission shifts, and the vehicle was jerking and made an abnormal clunking sound. The check engine warning light was illuminated. The contact pulled over to a truck stop and parked the vehicle. The contact stated that the battery became fully drained while parked with the windows rolled…
Owner-reported narrative. Look up ODI 11658498 at NHTSA ↗
Owner report 11662015 · 2025-05-20 (May 20, 2025)
Battery would not hold charge and would need jump start. Transmission would not stay in gear while towing trailer and would only go to 5th or 6th gear and would jerk out of gear and oil temperatures would go to 225 degrees. Erratically shifting and while driving with cruise control stop with out warning
Owner-reported narrative. Look up ODI 11662015 at NHTSA ↗
Owner report 11560701 · 2023-12-18 (December 18, 2023)
The vehicle has had steering and alignment issues since the day I purchased the truck. The steering wheel is not centered. The steering wheel is always turned to the left but the vehicle pulls to the right. I have had it at my local dealership five times and they have confirmed what I have described but they are not able to fix the issue fully. They have rotated the tires 3 times and have aligned it all five times. The vehicle will be good for about 100 miles and will go out of alignment again. The dealership explained to me that they are exper…
Owner-reported narrative. Look up ODI 11560701 at NHTSA ↗
Owner report 11594117 · 2024-06-13 (June 13, 2024)
The contact owns a 2024 GMC Sierra 3500 equipped with Michelin Tires, Tire Line: Primacy, Tire Size: LT235/80/R18, DOT Number: (Not Available). The contact stated that while driving at an undisclosed speed, the passenger’s side front tire tread was separating, and the vehicle was vibrating. The contact stated that the inner rim was bent, and additionally, the steering gear box was leaking. The steering wheel was uncontrollable. There were no warning lights illuminated. The vehicle was taken to the local dealer on several occasions and was diagn…
Owner-reported narrative. 250 miles reported. Look up ODI 11594117 at NHTSA ↗
Owner report 11677566 · 2025-07-31 (July 31, 2025)
I'm reaching out for urgent help regarding my 2024 GMC AT4, which is currently at Newby Buick GMC in St. George, Utah, with a transmission failure that occurred on Saturday, [XXX]. While returning from a horse show in Ogden, Utah, the truck began to experience severe transmission issues near Santaquin, Utah, around 5:30 p.m. Just before reaching Santaquin, the truck jerked violently three times-so hard that I immediately checked the camera system inside my horse trailer to make sure one of my horses hadn't gone down. That's how intense the jolt…
Owner-reported narrative. Look up ODI 11677566 at NHTSA ↗
Owner report 11718551 · 2026-02-17 (February 17, 2026)
This 2024 GMC Sierra Heavy Duty has experienced a continuous pattern of major mechanical and electrical failures since early ownership. The vehicle required a complete engine replacement under warranty at approximately 43,626 miles. Since that time, the vehicle has continued to experience repeated injector failures, control module faults, communication errors, and voltage-related system issues. Current diagnostic codes indicate multiple simultaneous failures including ignition relay feedback circuits, control module power faults, gateway commu…
Owner-reported narrative. Look up ODI 11718551 at NHTSA ↗