2023 Gmc SIERRA 3500: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
28 owner complaints analyzed
1 distinct recall campaigns
33,800 mi median reported failure mileage
Scope: 2023 model year. Data snapshot: . 3 complaints include usable failure mileage.
Most common problems
Power Train is the most frequently named component, appearing in 14 of 28 complaints (50.0%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Transmission and shifting | 12 | 42.9% |
| Braking behavior | 5 | 17.9% |
| Electrical and battery issues | 3 | 10.7% |
| Engine operation | 1 | 3.6% |
| Steering behavior | 1 | 3.6% |
| Fuel system concerns | 1 | 3.6% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Power Train | 14 |
| Electrical System | 4 |
| Engine | 3 |
| Forward Collision Avoidance: Adaptive Cruise Control | 3 |
| Unknown Or Other | 3 |
| Wheels | 3 |
| Fuel/Propulsion System | 2 |
| Lane Departure: Assist | 2 |
Power Train: 14; Electrical System: 4; Engine: 3; Forward Collision Avoidance: Adaptive Cruise Control: 3; Unknown Or Other: 3; Wheels: 3; Fuel/Propulsion System: 2; Lane Departure: Assist: 2
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 1 |
| 25,000 to 49,999 | 1 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 1 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 1; 25,000 to 49,999: 1; 50,000 to 74,999: 0; 75,000 to 99,999: 1; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (1). 25 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2023 | 3 |
| 2024 | 8 |
| 2025 | 8 |
| 2026 | 9 |
2023: 3; 2024: 8; 2025: 8; 2026: 9
Pattern summary
Power Train leads the component reports. Transmission and shifting appears in 12 complaint narratives. Braking behavior appears in 5 complaint narratives. Electrical and battery issues appears in 3 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11508226 · 2023-02-20 (February 20, 2023)
I was in an accident and was hit in the right front side of my truck. The other vehicle was believed to be going around 50 mph and I had just rolled thru a stop sign. The other vehicle that hit me had the air bags deploy, but my airbags did not deploy. This is very concerning considering there was enough force to significantly bend the frame on my truck. I was transported to the ER and suffered internal organ bruising due to the accident. If the airbags would have deployed, my body could.have not jolted so much causing these injuries.
Owner-reported narrative. Look up ODI 11508226 at NHTSA ↗
Owner report 11532347 · 2023-07-14 (July 14, 2023)
On March 22, 2023, my wife and I purchased a new 2023 GMC Sierra 3500 Denali from Coast Buick GMC. Before purchasing, we asked the salesman if it had adaptive cruise control and lane keep assist, and he said yes and showed us the buttons and explained how they worked. We purchased the truck because it had these features. Four days later, on a trip out of town, we found that the adaptive cruise control and lane keep assist did not work. We looked online and saw similar GM vehicles with the same buttons, showing how to use the systems, but ours d…
Owner-reported narrative. Look up ODI 11532347 at NHTSA ↗
Owner report 11549084 · 2023-10-09 (October 9, 2023)
Unknown Truck unexpectedly comes to almost complete stop between speeds of 35 to 55 mph. Occurs more frequently around 40 mph. Truck has been in repair shop and diagnostic can’t explain the problem.
Owner-reported narrative. Look up ODI 11549084 at NHTSA ↗
Owner report 11570305 · 2024-02-06 (February 6, 2024)
CRITICAL PART FAILURE - The master cylinder attached to the brake pad is leaking at the seal where the piston is depressed into the cylinder. It's leaking brake fluid onto the driver brake assembly and some sort of cable. While this is repairable under warranty, this should NEVER ever happen on a vehicle. Arguably, the main part on the most critical system on the car - the brakes. Please investigate whether GM should be responsible for replacing this part on any affected vehicle for the life of the vehicle Thank you for all you do to keep us s…
Owner-reported narrative. Look up ODI 11570305 at NHTSA ↗
Owner report 11581689 · 2024-04-08 (April 8, 2024)
I received a p0747 and p0700 transmission codes on my GMC sierra 3500. It would not engage above 3rd gear and I almost was rear ended by a Semi truck because I was unable to speed up. The vehicle CEL turned on and "Engine power reduced" notification appeared on my cluster. Engine RPMS were at 2800 rpm and my speed limit would not go past ~40mph. I currently have my vehicle being inspected by the local dealership. The vehicle currently has ~19,300 miles
Owner-reported narrative. Look up ODI 11581689 at NHTSA ↗
Owner report 11583161 · 2024-04-15 (April 15, 2024)
The contact owns a 2023 GMC Sierra 3500. The contact received notification of NHTSA Campaign Number: 24V060000 (Latches/Locks/Linkages) however, the part to do the recall repair was not yet available. The vehicle was taken to the dealer however, a diagnostic test was not performed but the dealer provided a temporary repair by disconnecting the tailgate switch. The contact was advised by the dealer to access the tailgate to use the key fob or the button located within the vehicle. The vehicle was not repaired. The contact stated that the manufac…
Owner-reported narrative. Look up ODI 11583161 at NHTSA ↗
Owner report 11595266 · 2024-06-19 (June 19, 2024)
We’ve had issues with the electrical system/brake lights when we hook any trailer (horse/boat/utility) to the truck. One issue is that the system shows unconnected and the trailer lights blink or do not work. We’ve brought this in to the dealer 3 times and they have yet to resolve the issue. The other issue of melted plastic on our rear sliding mirror. It just appeared one day, possible after using the rear defog button. We took it to the dealer and they also do not know what is the issue. We found several other blogs where owners have had the …
Owner-reported narrative. Look up ODI 11595266 at NHTSA ↗
Owner report 11604335 · 2024-07-24 (July 24, 2024)
Transmission had a hard shift which jolted the truck switching gears to a lower one unexpectedly. It caused my body to jerk back. It happened 3 times. 2 were mild but the 3rd time was extreme. Always while accelerating. Average speed was about 50 mph when this occurred. Dealer has confirmed a failure of the transmission valve body. If the transmission were to be put in park while traveling, it could cause major accident and injuries. After the 3rd time the engine warning light came on and the truck went into limp mode.
Owner-reported narrative. Look up ODI 11604335 at NHTSA ↗
Recall history
1 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
24V060000 · Latches/Locks/Linkages:Tailgate:Latch
Reported: 2024-02-01 (February 1, 2024)
General Motors, LLC (GM) is recalling certain 2020-2024 Chevrolet Silverado 2500, 3500, GMC Sierra 2500 and 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in park.
Consequence: An unlatched tailgate may open while driving and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.
Remedy: Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232426400.
NHTSA campaign record ↗