2017 Ford TRANSIT CONNECT: complaints, problems and recalls

THE INSTRUMENT CLUSTER, INCLUDING THE SPEEDOMETER CAN NOT BE READ IN DAYLIGHT, IT IS COMPLETELY BLACK, BUT CAN BE READ AT NIGHT.

Owner-reported narrative. 32 miles reported. Look up ODI 11032570 at NHTSA ↗

AT 10,127 MILES, WHILE DRIVING, MY STEERING FAILED. THERE WAS AN ELECTRONIC POWER ASSIST FAILURE NEARLY CAUSING ME TO CAREEN OFF A HIGHWAY AND DIE. NOT ONLY WAS THERE A LOSS OF POWER STEERING, THERE WAS RESISTANCE. FORD DEALERSHIP HAS HAD MY VEHICLE FOPR 45 DAYS NOW, THE PART HAS BEEN ON BACKORDER, THE BACKORDER DATE KEEPS GETTING LATER AND LATER. I AM TERRIFIED TO HAVE TO DRIVE THIS VEHICLE ONCE IT IS RETURNED TO ME, I WILL HAVE LITTLE FAITH IN SOMETHING THAT ALMOST KILLED ME. THIS IS A BRAND NEW VEHICLE. THIS DEFECT WILL KILL SOMEONE.

Owner-reported narrative. 9,800 miles reported. Look up ODI 11112968 at NHTSA ↗

VEHICLE HAS A STEERING ASSIST FAILURE, TOTAL LOSS OF POWER STEERING. MAKING VEHICLE VERY DIFFICULT TO STEER

Owner-reported narrative. Look up ODI 11145385 at NHTSA ↗

42000 MILES , THE FRONT BEARING S) IS PRODUCING A HUMMING SOUND., MORE LIKELY ARE BAD. THERE ARE MANY COMPLAINTS ON THE INTERNET REGARDING SUCH PROBLEM.

Owner-reported narrative. 42,000 miles reported. Look up ODI 11151210 at NHTSA ↗

THE DOOR LATCH IS MALFUNCTIONING CAUSING THE ELECTRONICS NOT TO TURN OFF WHEN THE CAR IS OFF AND PASSENGERS LEAVE THE VEHICLE. SAME ISSUES AS THE RECALL ON THE 2016 TRANSIT CONNECT.

Owner-reported narrative. 48,000 miles reported. Look up ODI 11162398 at NHTSA ↗

ELECTRONICS PROBLEMS: CONSOLE DISPLAY WORKS ON A DELAY, WHEN UNLOCKING THE CAR WITH REMOTE KEY ALL 4 WINDOWS WILL ROLL DOWN, LIGHTS DO NOT SHUT OFF WHEN CAR IS LOCKED. CAR HAS TOW PACKAGE AND SHOULD BE INCLUDED IN 2015-2017 FORD TRANSIT RECALL FROM 5/2018

Owner-reported narrative. 48,000 miles reported. Look up ODI 11162399 at NHTSA ↗

TL* THE CONTACT OWNS A 2017 FORD TRANSIT CONNECT. THE CONTACT STATED THAT UPON HIS A/C UNIT BECOMING INOPERATIVE, HE HAD TAKEN HIS VEHICLE TO AN INDEPENDENT MECHANIC. THE MECHANIC DISCOVERED THAT THE ENGINE FAN HAD EATEN AWAY AT THE HIGH COMPRESSION FREON LINE WHICH CAUSED FREON TO LEAK INTO HIS ENGINE. THE MECHANIC INFORMED THE CONTACT THAT THE FAILURE WAS DUE TO A MANUFACTURER ERROR AND THAT THE VEHICLE SHOULD NOT HAVE BEEN DESIGNED IN THAT FASHION. THE CONTACT WAS GIVEN AN ESTIMATE FOR THE REPAIR OF THE VEHICLE. THE MANUFACTURER WAS CONTACT…

Owner-reported narrative. 67,000 miles reported. Look up ODI 11365533 at NHTSA ↗

REAR WINDOW (IN THE HATCHBACK) CRACKED AND COMPLETELY BROKE APART WHEN I CLOSED THE DRIVER DOOR AFTER ENTERING THE VEHICLE. VEHICLE WAS PARKED OUTSIDE, HAD NOT MOVED/DRIVEN/BEEN ON IN SEVERAL HOURS. NO SIGNS OF VANDALISM/IMPACT ANY OTHER INTERFERENCE.

Owner-reported narrative. 55,200 miles reported. Look up ODI 11390795 at NHTSA ↗

Reported: 2020-05-08 (May 8, 2020)

Ford Motor Company (Ford) is recalling certain model year 2014-2017 Transit Connect vehicles equipped with a Panoramic Fixed-Glass Vista roof. An improper bond may exist between the panoramic roof and the vehicle body and may result in wind noise, water leak, and in some cases, separation from the vehicle.

Consequence: If the panoramic roof panel separates from the vehicle while it is being driven, it may increase the risk of an injury or crash.

Remedy: Ford will notify owners, and dealers will remove, clean, and reinstall the panoramic roof panel, free of charge. Ford issued owners an interim notification on May 26, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S22.

Reported: 2020-05-27 (May 27, 2020)

Ford Motor Company (Ford) is recalling certain 2016-2017 Transit Connect vehicles. The front driver and/or passenger seat belt pretensioner initiators could contain an improper generant mix ratio that may prevent the seat belt pretensioners from deploying in the event of a crash.

Consequence: In the event of a crash, the front driver and/or passenger seat belt pretensioners may not deploy, increasing the risk of injury.

Remedy: Ford will notify owners, and dealers will inspect and replace seat belt assemblies as necessary, free of charge. This recall began August 7, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S25.

Reported: 2021-05-24 (May 24, 2021)

Ford Motor Company (Ford) is recalling certain 2013-2021 Transit Connect vehicles equipped with 2.5L engines. The bushing that attaches the shifter cable to the transmission may degrade or detach.

Consequence: A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, causing the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.

Remedy: Dealers will replace the underhood shifter cable bushing, and add a protective cap, free of charge. Owner notification letters were mailed on June 29, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S24.

Reported: 2022-06-10 (June 10, 2022)

Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.

Consequence: A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.

Remedy: Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.

Reported: 2024-04-26 (April 26, 2024)

Ford Motor Company (Ford) is recalling certain 2017-2019 Transit Connect vehicles. An improper bond may exist between the panoramic roof and the vehicle body, which can result in the panel detaching from the vehicle.

Consequence: A roof panel that detaches while driving can create a road hazard and increase the risk of a crash.

Remedy: Dealers will remove, clean, and reinstall the panoramic roof panel, free of charge. Owner notification letters were mailed June 4, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S29.

Reported: 2025-09-03 (September 3, 2025)

Ford Motor Company (Ford) is recalling certain 2015-2019 Lincoln MKC, Mustang, F-350 SD, F-250 SD, F-450 SD, 2015-2017 Lincoln Navigator, Expedition, 2015-2018 Edge, Transit Connect, 2016-2019 F-550 SD, Transit, 2017-2019 Econoline, and 2019 Ranger vehicles. The rearview camera may display a distorted, inverted, or blank image when the vehicle is in reverse.

Consequence: A rearview camera that displays an inverted, distorted, or blank image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.

Remedy: Dealers will inspect and replace the rearview camera as necessary, free of charge. Owner notification letters were mailed January 13, 2026. Ford owners will receive letters in phases, beginning January 2026 and June 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S89. This recall expands previous NHTSA recall number 25V270. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning September 8, 2025.