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U.S. public vehicle records

2017 Ford TRANSIT CONNECT problems and owner complaints

Explore the records behind recurring owner reports.

Key facts

28 owner complaints analyzed

6 distinct recall campaigns

50,000 mi median reported failure mileage

Scope: 2017 model year. Data snapshot: . 15 complaints include usable failure mileage.

Owner-reported patterns

Most common problems

Electrical System is the most frequently named component, appearing in 5 of 28 complaints (17.9%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Braking behavior828.6%
Engine operation27.1%
Steering behavior27.1%
Transmission and shifting13.6%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Electrical System
5
Service Brakes
4
Back Over Prevention
3
Unknown Or Other
3
Power Train
2
Service Brakes, Hydraulic
2
Steering
2
Visibility
2
Component breakdown data
CategoryCount
Electrical System5
Service Brakes4
Back Over Prevention3
Unknown Or Other3
Power Train2
Service Brakes, Hydraulic2
Steering2
Visibility2

Electrical System: 5; Service Brakes: 4; Back Over Prevention: 3; Unknown Or Other: 3; Power Train: 2; Service Brakes, Hydraulic: 2; Steering: 2; Visibility: 2

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
2
25,000 to 49,999
5
50,000 to 74,999
4
75,000 to 99,999
4
100,000 to 149,999
0
150,000 and above
0
Reported problems by failure mileage data
CategoryCount
Under 25,0002
25,000 to 49,9995
50,000 to 74,9994
75,000 to 99,9994
100,000 to 149,9990
150,000 and above0

Under 25,000: 2; 25,000 to 49,999: 5; 50,000 to 74,999: 4; 75,000 to 99,999: 4; 100,000 to 149,999: 0; 150,000 and above: 0

25,000 to 49,999 miles has the most reports with usable mileage (5). 13 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2017
1
2018
5
2020
1
2021
4
2022
3
2023
6
2024
4
2025
2
2026
2
Complaints over time data
CategoryCount
20171
20185
20201
20214
20223
20236
20244
20252
20262

2017: 1; 2018: 5; 2020: 1; 2021: 4; 2022: 3; 2023: 6; 2024: 4; 2025: 2; 2026: 2

Pattern summary

Electrical System leads the component reports. Braking behavior appears in 8 complaint narratives. Engine operation appears in 2 complaint narratives. Steering behavior appears in 2 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Complaint evidence

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 11440593 · 2021-11-16 (November 16, 2021)

The local Ford dealership has determined that the Hydraulic Control Unit (HCU) on the brakes is defective. In the model year 2016, this same vehicle was recalled due to a defective HCU. This vehicle probably should be added to that recall. Symptoms: The front right brake continued to produce smoke while driving.

Owner-reported narrative. Look up ODI 11440593 at NHTSA ↗

Owner report 11462561 · 2022-04-28 (April 28, 2022)

On Friday the 22nd of April I was on the interstate and the vehicle began to slow down and make a scrubbing/grinding noise. I took the exit and by the time I reached the crossroad the vehicle would barely move. The brakes were almost completely locked. There was no warning and no diagnostic light was on. Luckily I was able to get off on the shoulder of the road so no one was in danger. The next day the dealer said my brake hoses had deteriorated but after replacing them the problem persisted. They now say the 'hydraulic control module' has fail…

Owner-reported narrative. Look up ODI 11462561 at NHTSA ↗

Owner report 11112968 · 2018-07-23 (July 23, 2018)

AT 10,127 MILES, WHILE DRIVING, MY STEERING FAILED. THERE WAS AN ELECTRONIC POWER ASSIST FAILURE NEARLY CAUSING ME TO CAREEN OFF A HIGHWAY AND DIE. NOT ONLY WAS THERE A LOSS OF POWER STEERING, THERE WAS RESISTANCE. FORD DEALERSHIP HAS HAD MY VEHICLE FOPR 45 DAYS NOW, THE PART HAS BEEN ON BACKORDER, THE BACKORDER DATE KEEPS GETTING LATER AND LATER. I AM TERRIFIED TO HAVE TO DRIVE THIS VEHICLE ONCE IT IS RETURNED TO ME, I WILL HAVE LITTLE FAITH IN SOMETHING THAT ALMOST KILLED ME. THIS IS A BRAND NEW VEHICLE. THIS DEFECT WILL KILL SOMEONE.

Owner-reported narrative. 9,800 miles reported. Look up ODI 11112968 at NHTSA ↗

Owner report 11145385 · 2018-11-05 (November 5, 2018)

VEHICLE HAS A STEERING ASSIST FAILURE, TOTAL LOSS OF POWER STEERING. MAKING VEHICLE VERY DIFFICULT TO STEER

Owner-reported narrative. Look up ODI 11145385 at NHTSA ↗

Owner report 11529996 · 2023-07-02 (July 2, 2023)

Transmission keeps slipping and failing to accelerate. Feels like my van is running over rumble strips and slows the speed down. This continues to happen at many different speeds. Sometimes often and sometimes intermittently.

Owner-reported narrative. Look up ODI 11529996 at NHTSA ↗