2013 Ford REDUNDANT C-MAX HYBRID: complaints, problems and recalls

VEHICLE WAS PARKED FOR APPROXIMATELY 45 MINUTES. UPON RETURN TO THE KEY WAS INSERTED AND THEN TURNED TO START. THE GASOLINE ENGINE IMMEDIATELY STARTED AND WENT TO MAX ENGINE RPM THEN APPEARED TO SHUT DOWN VIA THE ENGINE OVERSPEED SENSOR. AS SOON AS THE ENGINE SPEED DROPPED TO ZERO, IT AGAIN REPEATED THE HIGH RPM OVERSPEED. THIS TIME THE KEY WAS TURNED TO THE OFF POSITION. IT WAS NOTED THAT NO WARNING LIGHTS OR MESSAGES WERE DISPLAYED. THE INTERIOR OF THE VEHICLE WAS EXAMINED AND NOTHING WAS NEAR THE ACCELERATOR PEDAL. THE KEY WAS RETURN…

Owner-reported narrative. 1,300 miles reported. Look up ODI 10493054 at NHTSA ↗

I PUT THE CAR IN REVERSE TO BACK OUT OF THE DRIVE WAY AND WHEN I STOPPED, I COULDN'T GO BACKWARDS. I PULLED FORWARD AND PARKED. PULLED BACK AGAIN AND THE CAR DIDN'T DO IT AGAIN. THE ENGINE LIGHT DID COME ON AND I TOOK THE CAR TO THE DEALERSHIP. THEY HAD IT FOR TWO WEEKS. FORD SAID IT IS A "REVERSE DELAY PROBLEM" AND THEY KNOW ABOUT IT. FORD IS WORKING ON A FIX. FORD IS KNOWING SELLING THE C-MAX WITH A DRIVE TRAIN PROBLEM AND DOES NOT CONSIDER THE "REVERSE DELAY" A SAFETY PROBLEM. I DO CONSIDER IT AS A SAFETY ISSUE AND TRYING TO GET THE C…

Owner-reported narrative. 200 miles reported. Look up ODI 10493822 at NHTSA ↗

WENT TO START CAR FIRST THING IN THE MORNING FOR WORK AND IT WAS COMPLETELY DEAD. HAD TO JUMP START. TOOK TO DEALER. THEY KEPT OVERNIGHT AND RAN TESTS BUT COULD NOT FIND ANYTHING WRONG. SECOND OCCURRENCE ON 1/25 - SAME THING - COMPLETELY DEAD - THIS TIME IT WAS MID AFTERNOON AFTER SITTING ALL DAY AT WORK. HAD TO JUMP START AGAIN. TAKING TO DEALER IN THE MORNING. THERE APPEARS TO BE NO APPARENT REASON IT JUST DOESN'T RECOGNIZE IT HAS POWER AND NOTHING WORKS. *TR

Owner-reported narrative. 2,825 miles reported. Look up ODI 10494767 at NHTSA ↗

CPM TAKES OVER VEHICLE OPERATION AND ELIMINATES USE OF ACCELERATOR. VEHICLE SELF ACCELERATES TO MAXIMUM OF 35 MPH. ELECTRIC BRAKES BECOME VERY SENSITIVE, BECOMING JERKY AND STOP ITS MOVEMENT VERY FAST. THE VEHICLE HAS REPEATEDLY WENT INTO THIS MODE AT 800 MILES, 1800 MILES, 2200 MILES, 2300 MILES AND APPROXIMATELY 2350 MILES. FOR MOTOR COMPANY AND LOCAL FORD DEALERSHIP HAVE NOT BEEN ABLE TO REMEDY THE PROBLEM AFTER 4 ATTEMPTS TO DO SO. UNABLE TO GET SUFFICIENT INFORMATION FROM FMC TO DETERMINE IF ITS A FLEET WIDE PROBLEM OR A SINGLE VEHICLE PR…

Owner-reported narrative. 800 miles reported. Look up ODI 10495191 at NHTSA ↗

2013 FORD C-MAX. CONSUMER WRITES IN REGARDS TO DEFECTIVE REAR WINDOW. CONSUMER REQUESTS REFUND FOR REPAIRS. *SMD THE CONSUMER STATED 15 DAYS AFTER PURCHASING THE VEHICLE, THE REAR WINDOW SHATTERED. THE CONSUMER STATED SHE PURCHASED AN EXTRA WINDOW COVERAGE WARRANTY. HOWEVER, THE DEALER STATED THE COVERAGE WAS ONLY FOR THE FRONT WINDSHIELD.

Owner-reported narrative. Look up ODI 10498901 at NHTSA ↗

I HAVE A NEW CMAX ENERGI WITH NAVIGATION. THE BACK UP CAMERA GOES ON WHEN I GO INTO REVERSE, BUT IT SOMETIMES DOES NOT SHUT OFF, SO I HAVE THIS DISTRACTING SCREEN SHOWING ME WHAT IS BEHIND ME WHILE I AM DRIVING FORWARD. *TR SOMETIMES IT CHANGES TO THE CORRECT SCREEN IMMEDIATELY, BUT OTHER TIMES IT CAN TAKE UP TO 2 MINUTES. I HAVE RESET THE SYSTEM, BUT IT DID NOT HELP.

Owner-reported narrative. 400 miles reported. Look up ODI 10499972 at NHTSA ↗

2013 FORD C-MAX. CONSUMER WRITES IN REGARDS TO VEHICLE NOT GETTING ADVERTISED MPG AND SEEKS REIMBURSEMENT . *SMD THE CONSUMER STATED THE WINDOW STATED THE VEHICLE WOULD GET 47/47 MPG. THE CONSUMER STATED HE IS GETTING 32.4 MPG.

Owner-reported narrative. Look up ODI 10500322 at NHTSA ↗

TL* THE CONTACT OWNS A 2013 FORD C-MAX HYBRID. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AFTER BEING SERVICED. THE VEHICLE HAD TO BE JUMPED IN ORDER FOR IT TO START. THE CONTACT WAS TOLD THAT THE VEHICLE COULD HAVE PROBLEMS IF THE INCORRECT OIL FILTER IS PLACED ON THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO THE DEALER BUT THEY HAD NOT BEEN ABLE TO DETERMINE WHAT CAUSED THE FAILURE. THE MANUFACTURER STATED THIS WAS A KNOWN ISSUE BUT THEY DO NOT HAVE A FIX. THE FAILURE MILEAGE AND CURRENT MILEAGES WAS 3,000. *TR

Owner-reported narrative. 3,000 miles reported. Look up ODI 10507055 at NHTSA ↗

Reported: 2013-03-07 (March 7, 2013)

Ford is recalling certain model year 2013 Focus and C-Max vehicles built from November 16, 2012, through November 21, 2012; and model year 2013 Escape vehicles manufactured from November 14, 2012, through November 21, 2012. The left rear door child lock was built incorrectly. As a result, the child lock may not engage when the operator uses normal force to activate the child lock.

Consequence: The operator may incorrectly believe the child lock is engaged. However, the door may be opened from the inside, increasing the risk of injury to an unrestrained child.

Remedy: Ford will notify owners, and dealers will inspect the affected rear door latches, and replace them as necessary, free of charge. The recall began on March 27, 2013. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332.

Reported: 2013-07-10 (July 10, 2013)

Ford Motor Company is recalling certain model year 2013 C-Max hybrid vehicles, without panoramic roofs, that were manufactured January 19, 2012, through June 25, 2013. During vehicle testing, the vehicle exceeded a head injury criteria requirement set by the standard. Thus, these vehicles fail to conform to Federal Motor Vehicle Safety Standard No. 201, "Occupant Protection in Interior Impact."

Consequence: In the event of a crash, an occupant could be at an increased risk of an injury.

Remedy: Ford will notify owners, and dealers will install energy absorbers between the headliner and the roof. The recall began on August 5, 2013. Owners may contact the Ford customer relationship center at 1-866-436-7332. Ford's recall number is 13C02.