2014 Ford FUSION HYBRID: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
65 owner complaints analyzed
1 distinct recall campaigns
50,000 mi median reported failure mileage
Scope: 2014 model year. Data snapshot: . 52 complaints include usable failure mileage.
Most common problems
Steering is the most frequently named component, appearing in 14 of 65 complaints (21.5%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Steering behavior | 14 | 21.5% |
| Braking behavior | 13 | 20.0% |
| Transmission and shifting | 9 | 13.8% |
| Electrical and battery issues | 5 | 7.7% |
| Engine operation | 4 | 6.2% |
| Fuel system concerns | 1 | 1.5% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Steering | 14 |
| Power Train | 12 |
| Service Brakes | 11 |
| Electrical System | 10 |
| Engine | 7 |
| Unknown Or Other | 5 |
| Seat Belts | 4 |
| Structure:Body | 4 |
Steering: 14; Power Train: 12; Service Brakes: 11; Electrical System: 10; Engine: 7; Unknown Or Other: 5; Seat Belts: 4; Structure:Body: 4
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 17 |
| 25,000 to 49,999 | 8 |
| 50,000 to 74,999 | 10 |
| 75,000 to 99,999 | 8 |
| 100,000 to 149,999 | 8 |
| 150,000 and above | 1 |
Under 25,000: 17; 25,000 to 49,999: 8; 50,000 to 74,999: 10; 75,000 to 99,999: 8; 100,000 to 149,999: 8; 150,000 and above: 1
Under 25,000 miles has the most reports with usable mileage (17). 13 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2013 | 1 |
| 2014 | 10 |
| 2015 | 7 |
| 2016 | 5 |
| 2017 | 17 |
| 2018 | 5 |
| 2019 | 10 |
| 2020 | 1 |
| 2022 | 4 |
| 2023 | 1 |
| 2024 | 1 |
| 2025 | 3 |
2013: 1; 2014: 10; 2015: 7; 2016: 5; 2017: 17; 2018: 5; 2019: 10; 2020: 1; 2022: 4; 2023: 1; 2024: 1; 2025: 3
Pattern summary
Steering leads the component reports. Steering behavior appears in 14 complaint narratives. Braking behavior appears in 13 complaint narratives. Transmission and shifting appears in 9 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10552418 · 2013-11-15 (November 15, 2013)
THIS IS A BRAND NEW CAR. I AM EXPERIENCING FRONT END VIBRATION, MORE AND MORE FREQUENTLY, AT NORMAL HIGHWAY SPEEDS, SOME INCREASE WHEN TURNING AND MORE WHEN GOING OVER SMALL BUMPS IN THE ROAD. I WOULD DESCRIBE IT AS A TACTILE BUT NON-AUDIBLE "RUMBLE". I HAVE NOT FELT LIKE THE STEERING WILL GO OUT OF CONTROL BUT I AM CONCERNED ABOUT THE STEERING STABILITY AND POSSIBLE SUSPENSION PROBLEM LEADING TO LACK OF CONTROL. *TR
Owner-reported narrative. Look up ODI 10552418 at NHTSA ↗
Owner report 10559426 · 2014-01-10 (January 10, 2014)
CANNOT SEE ADEQUATELY IN RAIN EVEN WITH WIPERS ON HIGH SPEED. *TR
Owner-reported narrative. Look up ODI 10559426 at NHTSA ↗
Owner report 10577308 · 2014-04-04 (April 4, 2014)
PULLING INTO A PARKING LOT WARNING LIGHT CAME ON THAT SAID STEERING FAULT - SERVICE NOW. I WENT INTO MY APPOINTMENT CAME OUT STARTED THAT CAR TO GO TO THE FORD DEALER WHICH WAS APPROXIMATELY 15 MILES AWAY AND WHEN I STARTED TO BACK OUT OF MY PARKING SPACE - WARNING LIGHT SAYING "STEERING FAILURE-PULL OVER SAFELY ALONG WITH ALARMS AND THE TRACTION CONTROL LIGHT WERE FLASHING IN WARNING AND I HAD ZERO STEERING CAPABILITY. HAD TO CALL ROAD SIDE ASSISTANCE. IT WAS LESS THAN 50 FEET THAT I HAD DRIVEN FROM THE FIRST WARNING LIGHT. IN MY OPINION IF I…
Owner-reported narrative. 4,276 miles reported. Look up ODI 10577308 at NHTSA ↗
Owner report 10606829 · 2014-06-29 (June 29, 2014)
ON 4/29/2014 THE REAR DRIVER SIDE SEAT BELT RECEPTACLE BROKE WHEN TRYING TO LATCH SEAT BELT. TODAY, 6/26/2014, THE PASSENGER REAR SEAT BELT RECEPTACLE BROKE. THESE ARE FORD'S NEW SEAT BELTS WITH AIRBAGS IN THEM. THE RECEPTACLES SEEM TO BE CHEAPLY MADE. I HAVE BEEN WAITING FOR 6 WEEKS TO GET THE FIRST ONE REPLACED BECAUSE FORD SAYS THEY ARE ON BACK ORDER. *TR
Owner-reported narrative. 2,900 miles reported. Look up ODI 10606829 at NHTSA ↗
Owner report 10615786 · 2014-07-23 (July 23, 2014)
VEHICLE STALLED WHILE TRAVELING ABOUT 35MPH. LOSS OF ALL POWER BOTH MECHANICAL AND ELECTRICAL, NUMEROUS WARNING LIGHTS APPEARED ON DASH. TRACTION SYSTEM DISENGAGED THEN REENGAGED, WHICH DISABLED AND REENABLED THE BRAKES CAUSING THE CAR TO SLIDE ACROSS THE RODE. UPON RESTART ALL WARNING LIGHT DISAPPEARED. CAR WAS TOWED TO DEALER, AFTER SCANNING ECU 25+ CODES WERE FOUND. NO SOLUTION WAS DETERMINED AND FORD TOLD THE DEALER TO JUST REFLASH THE ECU, AND ADD DIELECTRIC GREASE TO ALL CONNECTORS. ALL MODULES INVOLVED WERE TESTED AND PASSED. *TR
Owner-reported narrative. 554 miles reported. Look up ODI 10615786 at NHTSA ↗
Owner report 10615788 · 2014-07-23 (July 23, 2014)
CAR HAD PREVIOUSLY LOST FULL POWER AND BRAKES IN APRIL, INCIDENT REPEATED ITSELF THIS TIME 5500 MILES LATER WHILE AT FREEWAY SPEEDS. CAR LOST POWER BRAKES AND STEERING, WAS ABLE TO COST TO A STOP. AFTER STOPPING CAR LOCKED ITSELF IN PARK AND ENGAGED THE PARKING BRAKE, MAKING TOWING VERY DIFFICULT. AFTER NUMEROUS RESTARTS ERROR LIGHTS DISAPPEARED AND THE CAR DROVE FINE AND WAS ABLE TO BE MOVED OUT OF TRAFFIC. AFTER STOPPING CAR LOCKED ITSELF IN PARK AGAIN AND WOULD NO LONGER FUNCTION. DEALER HAS NO IDEA HOW TO FIX THIS ISSUE, HAD THIS OCCURRED W…
Owner-reported narrative. 6,175 miles reported. Look up ODI 10615788 at NHTSA ↗
Owner report 10615815 · 2014-07-23 (July 23, 2014)
WHILE ON AN EXIT RAMP, MY RIGHT KNEE LIGHTLY TOUCHED THE KEY FOB AND ROLLED THE IGNITION INTO THE ACC POSITION. I HAVE CONTACTED MY DEALER AND FORD AND THEY HAVE OPENED A CASE. I HAVE A VIDEO OF ME REPLICATING THE INCIDENT TWICE IN 35 SECONDS. THE VIDEO HAS BEEN SENT TO MY FORD DEALER AND TO FORD AS WELL. THE SERVICE MANAGER AT DON WOOD FORD IN ATHENS, OHIO TOOK A TEST DRIVE WITH ME AT THE REQUEST OF FORD CORPORATE HQ AND I REPLICATED THE EVENT 2X FOR HIM. FORD STATES THAT THEY HAVE NO RECORD OF SIMILAR INCIDENTS AND WANT TO REPLACE MY IGN…
Owner-reported narrative. 18,000 miles reported. Look up ODI 10615815 at NHTSA ↗
Owner report 10616119 · 2014-07-24 (July 24, 2014)
VEHICLE WAS ON CRUISE CONTROL (65 MPH), TAPPED BRAKES TO SLOW AROUND A CURVE, VEHICLE LOST POWER(CURVE LEFT ). NO INDICATOR LIGHTS CAME ON, COASTED TO STOP ON SHOULDER. TURNED OFF IGNITION. RESTARTED VEHICLE, RESUMED TRIP. *TR
Owner-reported narrative. 1,553 miles reported. Look up ODI 10616119 at NHTSA ↗
Recall history
1 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
18V592000 · Equipment:Electrical
Reported: 2018-09-10 (September 10, 2018)
Ford Motor Company (Ford) is recalling certain 120V Convenience charge cords that were supplied with and sold for use with 2013-2015 Ford C-Max Energi and Fusion Energi vehicles and 2012-2015 Ford Focus Electric vehicles. Cords with part numbers FM58-10B706-AA, FM58-10B706-AB, FM58-10B706-AC, FM58-10B706-AD, FM58-10B706-AE and FM58-10B706-AF were manufactured without thermistors, and during vehicle charging, increased resistance in the house's outlet or wiring can cause the cord to overheat and melt.
Consequence: An overheated cord can increase the risk of a fire.
Remedy: Ford will notify owners, and dealers will replace the current cord with a new 120V convenience cord with a thermistor, free of charge. The recall began January 18, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S24.
NHTSA campaign record ↗